"Everyone showed good customer service this was my 1st visit and I was treated like I was a long time customer very polite and comfortable I will recommend my family and friends to this place"

"Got me took care of with an oil change even without an appointment. "

"Rivergate Muffler provided the upmost professional and knowledgeable service to their customers. "

"Excellent care. No overselling. Fixed what I asked for and got me Back on the road."

"I highly recommend Rivergate Muffler and Repair for all automotive services! The shop provided excellent service by respecting the appointment time that was scheduled online and providing an estimate of the service prior to starting the work. The cost for parts and the repair was reasonable and allowed me to quickly have the job completed."

"Fast, through & courteous "

"Got me in right away!"

"Great people and wonderful service. Thanks guys"

"Quick service"

" Both my vehicles were evaluated promptly. The work was completed quickly and successfully. Charges were explained prior to performing any work. "

"Great communication and very easy to decide on optional services I could add on with upfront pricing. "

"I was very stressed about my car. From the 1st phone call until I picked up my car, you made me feel better about the situation. Thank you."

"Mike is the best! It’s great to know you can trust someone in Auto Repair business and know you are being taken care of. Always get the best service here "

"Never a problem when I bring my car in"

" When I finally had a chance to use my headlights, I felt like grabbing everyone who worked on them before—dealership included—and dragging them to you for a lesson! Four different companies worked on my headlights, and yet I've been driving for years unable to see clearly. But you fixed everything in just one visit. Four companies couldn't do what you accomplished in one session. Honestly, why do they even bother existing? "

"Very caring about your needs explain what the issues with my car went over and beyond making me happy great job great customer service I will be back thank you ?? "

"My car's issue was quickly diagnosed, and after contacting the warranty company, was fixed in a timely manner. The staff explained everything thoroughly, and I was satisfied with the work done. My only complaint is that the waiting area is cold! "

"The honesty on what was being done and cost. Also I didn't use it but I really like the option of applying for financing, that may get me in sooner than later when something major happens where I'd normally spend a couple months without a car saving to get it fixed. "

"Very nice staff and worked with me to get the job done as soon as they could, very appreciated!"

"Always so kind. And very efficient "

"Great service and on time like the reminder text also "

"I liked that I was able to get my vehicle worked on the next day. After it was looked at to see what was wrong with it."

"Y'all do a perfect job Everytime I bring my car in to be fixed on Thanks"

"Everything was excellent "

"Had a headlight out and mike and his people got it fixed"

"I appreciated someone taking the time to talk through some items with me. Clarity helps informed purchases. "

"Service was fast and friendly. They diagnosed the problem with my car and fixed it the same day. They gave me a detailed explanation of the issue and how they would fix it. Great, honest service. "

"Professional, courteous, prompt and overall great service and staff! I was extremely impressed with the time and money I spent for my car. Highly recommend this business "

"Visit was great, would come back and recommend "

"I always absolutely Love the service and relaxing In my man cave,,I say that because the waiting area is so comfortable and relaxing drinking a hot cup of coffee while waiting for service to be completed you can always drop the vehicle off or just wait in the beautiful man cave Mike is the Bomb,always explaining everything even though all of the many questions until you understand he is so very honest I will never take my vehicle to any where but Rivergate Muffler they are honest and will take great care of your vehicle Thanks so much Mike and Paul for caring and taken great care of your customers,I always leave satisfied and with a smile.."

"Friendly knowledgeable staff who were very receptive to my concerns about my vehicle. Provided a detailed description of what exactly needed repair with a fair estimate less expensive than several big name shops. Only improvement I can recommend is the need for a larger parking lot. But there is parking across the street. Overall I was very pleased with the service I received."

"Comfortable waiting area, amazing staff excellent service, and I get to argue with Mike, who could ask for more.. "

"I enjoy the friendly feel and being treated like family "

"Everything works great. Thank you!"

"Friendly, Polite, & Thorough!"

"Got right on my repair and did everything I asked them to do. Very curtious and fair pricing. "

"Everything was excellent. Mike kept his word regarding the priced quoted for the job"

"Really quick service and super helpful"

"The place is so cozy and clean and the people are so nice and efficient. I couldn't ask for more!"

"Nice clean lobby. Fair prices and caring staff"

"I felt respected and that no one was trying to take advantage of me. My only suggestion would be to have some seating in the waiting area that faces away from the TV & windows. Otherwise, the waiting area was very comfortable. Thank you!"

"Mike is always understandable "

"I loved my visit no improvement "

"First time visitor. Was surprised about how nice the facility is. Also very pleased with how attentive and personable the staff was. Work was completed quickly. I highly recommend them for your auto service needs"

"The guys were great. Atmosphere is welcoming. Only improvement I would suggest some type of advertisement with pricing and services offered. Apparently you guys do just about everything auto related! I’ve only gotten an alignment but I’m inclined to other services you guys offer but I don’t know what they are or price range. Keep up the awesome work! "

"Everyone listens to my concerns and gives me good feedback with making me feel pressured. "

"Excellent communication about the issue and quick turnaround. Great service and quality work."

"Friendly staff, fully transparent, fair prices, and quality work."

"I always get great service and the staff is great."

"That I can trust them to get things done. Staff is amazing"

"Always courteous and kind also prompt with service Thanks"

"The staff was very pleasant and courteous. Mike explained everthing that needed to be done and the reason for the costs. I will definitely be back."

"Nothing I can say needs improvement, I'm always notified of everything being looked at and might need repairs, as well as any other labor charges. I feel my car has been throughly checked out and all is being addressed as well as communication "

"They took time to talk about what the problem was and how they would solve the problems. Super nice , on time ,pricing wasn’t too bad for the work that was done. The waiting room was excellent, nice comfortable seats in a big open room. Seem to be very knowledgeable in how to fix my 2008 Silverado, even checked all fluids levels . Thank you for the good experience."

"the staff is professional and service is great. I would highly recommend this company to everyone."

"Your whole team went above and beyond to get me on the road. Going to the Subaru dealership in person to make sure they handed you the part we needed so I'd be on time. You guys always pull through."

"Anita was very nice and showed me step by step my repair and the cost. Service technician did a great job on fixing my car and it was ready when they said it would be ready."

"Interaction with Annette. She is a joy to be the first person you meet after entering the shop. "

"Very friendly and fast"

"I’ve worked in the automotive aftermarket for years and appreciate the professionalism of your staff and commitment to providing a positive customer experience. You give a good name to the repair industry. "

"Good service no complaints "

"Awesome service."

"I felt the communication, efficiency and price were all excellent. I came in for a second opinion on something going on with my vehicle and Rivergate Muffler found the real issue, which was much less expensive than what I was originally told was wrong. The vehicle is running great again. At this time, I don't have any input for things that need improvement. I'm a very happy customer. "

"Great communication, pleasant staff and prompt service "

"You have a professional and courteous staff. You evaluate the problem in a reasonable amount of time and accurately. "

"Quick service. Didn’t try to upsell me on anything I didn’t need. Friendly staff."

"They performed the work I asked for and helped me with a few other things to keep my old car running good."

"They always are honest and friendly and have good prices "

"Didn’t wait long. Oil change was due."

"Satisfied "

"Courteous staff, fast service. Will return again!"

"Great 2nd visit. Everything was done as promised. Great staff and dealership "

"Such fast, good quality, fair priced work! Will definitely continue to do business with."

"I see no improvements needed you guys have a wonderful staff great customer service and always provide great work"

"Very professional fixed on time. "

"Friendly and professional. They found an issue with the vehicle and gave a reasonable quote. They will be doing that work also. No suggestions. They are doing a great job. "

"I had to coordinate a fix for a vehicle while out of town. You all made that process a breeze and I was able to make sure everything was safe! When I need work done, I trust you all and you do great work!"

"Everything was done in a timely manner."

"The friendly greeting of everyone. Wonderful waiting area. The staff is very knowledgeable and helpful. I will not use anyone else. "

"Very knowledgeable, kind, and fast. I will continue to support this business. They took great care of my car. "

"Very great at communication on all things needed on my vehicle and the severity of the issues. Quick and super friendly service! "

"Friendly and helpful staff. Appointment was kept and service completed in a timely manner. "

"Well it look very nice in there now they made some changes look like it's a little bigger and Mike is always kind and professional and I don't think nothing needs to change"

"Wouldn’t take my car anywhere else. We bring all 4 vehicles to this place."

"They were courteous and professional from the time I walked in the door, to providing updates through completion of the service."

"Didn't have to wait a long period of time,services was great explained everything to me. "

"Staff friendly very helpful"

"Everyone was super helpful and kept me informed on what was going on. You guys fixed my car very quickly too, which I am thankful for."

"Appointment was easy to setup. Drop off was quick. Work was professional done and completed at the time promised. "

"Top notch care from start to finish!"

"Friendly and knowledgeable staff!"

"I have trusted Rivergate Muffler with auto repairs for many years. They always do excellent work at a fair price with friendly service. No job is too big or too small for them. I recommend them for your Auto repair and service needs. "

"Convenient location and appointments are nice and most of the time right on."

"The staff has excellent rapport with their customers! The don’t try to force you into anything. They give you their undivided attention when they are talking to you! Wouldn’t go anywhere else "

"Everyone made sure that I had the best quality of service and very friendly. "

"Mike is fantastic! He goes out of his way to "care" for your clients and treats them as his own family. Your shop has my trust, largely due to Mike's outstanding effort. "

"Always friendly, helpful, considerate, & always explain & make sure everything they are going to do & what to expect. They never pressure you at all. There is nothing to be improved. "

"They can fix anything that’s wrong with a car! I’m really pleased with the service and reasonable prices. "

"Everyone was very friendly and professional, and I was able to get in and out quickly."

"my car was ready on time for me to make it to work. Fast and reliable services."

"I appreciated the staff wanting to be sure I got things important to safety be fixed while working with me to determine what could safely be delayed due to money issues. I appreciated how they explained all the issues thoroughly so that I could make good decisions. Everyone was professional, friendly, and kind. I have confidence in the repairs done based on past experiences. "

"Everything "

"The service "

"Lady at the front desk was very nice and professional. The work was done in a timely manner, and they kept communicating with me each step of the way as they had my car. Very hard to find these days. I am well pleased "

"Good service fair price "

"I liked the fact that everything was explained to me in a way I could understand."

"I really appreciated the transparency with the auto tech. He kept me in the loop through the entire process. "

"Super fast, did not try to oversell any product or need. Got it done in a few hours. Will definitely be back!!!! Has that hometown feel. "

"Fast service and great explanation of what was wrong with my car."

"I had a few bad experiences with a large corporate shop and knew I had to find someone better, and I did just that. I’m grateful to have come across the folks at Rivergate Muffler and Auto - my experience was top notch! The waiting room is welcoming and I felt comfortable with each employee I spoke to. This is the only place I’ll be bringing our vehicles to in the future!"

"Staff was nice "

"Fast, friendly service. I will be making this my go to shop for my vehicle service/repairs. Highly recommend."

"Joe. Great guy that took care of me.He rocks!"

"It’s nice dealing with a group of people that know what they’re talking about and are skilled at their craft. I know when they fix something that it’s fixed. "

"Fast and good service,reasonable price . Great place "

"Very professional and easy to talk to. Will definitely use the services again, when needed."

"Great, fast and friendly service"

"Fast and friendly folks"

"Good communication on evaluation of vehicle issues, timely and accurate cost estimate, and on time work completion "

"Mike is always the greatest!"

"Was referred by carmax. Was very pleasantly surprised by how wonderful this location is. Staff was super nice and knowledgeable. Got my vehicle diagnosed and fixed same day. This will be my new primary mechanic!"

"Friendly, efficient, knowledgeable, reasonable prices. Glad I found this business, more convenient than previous provider. "

"I loved the fact that Rivergate muffler helped me in a time of emergency. They are really dependable and great people. Mike is outstanding at customer service. -Ed Austin III "

"My experience was excellent, from front desk to the service technician who knew from past experience what the issues were with my car. I actually paid less than what I was originally quoted."

"The shop reminds me of a mom and pop shop. Great turnaround when servicing customers car."

"You can trust what Mike (service manager) tells you and what needs to be done to repair your car. "

"Location, Quick service, Friendly service."

"That do a good job keep up the good job "

"Buena atención y buen servicio "

"I was not satisfied with the shop that I had been using when my niece told me her about her shop, Rivergate Muffler. I decided to try them and was pleasantly surprised. I found them to be very professional, efficient, and cordial. I will be using them again."

"Got us in right away, quickly diagnosed the issue, and it was fixed earlier than planned. Great communication along the way!"

"The great down home atmosphere where I was remembered from past service to my Equinox."

"How quickly you guys got the parts and got the A/C fixed. Also the very kind front desk lady Samantha was wonderful"

"They gave me an estimate on my truck that I just couldn't afford at the moment but they broke the estimate down for me by telling me what was immediately needed and what I could put off till a later date. They were NOT trying to upsell me. They were honest and fair with the needed work and price. They have become the repair stop for our truck and car. They are the best."

"Mike always provides excellent Customer service."

"The staff was nice easy to talk to and willing to help out."

"Very quick service!"

"Always a pleasure! Great staff! Never had a single issue in four years. 10/10 recommend."

"Mike and the staff always give the customer onest feedback."

"Team-They greet,friendly,nice,awesome,happy,great.Service-Is always awesome and great they get the job done.I been coming here for 3 years.They been doing great with my car.My car is a 2010 Chevy "

"My visit was great "

"This was my first visit. Friendly and helpful staff. I didn't feel pressured to make any unnecessary repairs and I feel like I can trust these guys with my car."

"Quick service was lady at the front counter was very good and explained to the customers what they needed to know."

"Everyone is courteous. Done in a timely manner would recommend and will also return for services"

"Great service! Quick and efficient.. easy to make an appointment "

"Everybody is so kind and I feel like they’re honest."

"Everything from the front desk to the workers in the auto part "

"Very predictable -Up front and knowledgeable so a novice like me (not to mention senior citizen) understands work that needs to be done! I have been a regular customer for a number of years. A "feel good feeling" doing business with Rivergate Muffler and Auto Repair. "

"Wouldn’t take my vehicles anywhere else. "

"Wonderful lady at the front desk. She recognized us by name only meeting us one time. Very friendly and professional. Kept us informed on repair and honored contract on charges for service. They also honored veterans with a discount. I would definitely recommend their business!"

"Very quick and friendly"

"Pleasant and helpful atmosphere."

"Mike was great. Went the extra mile to find alignment specs on my 86 f250. Good guy. Trustworthy mechanic shops are hard to find. "

"I feel confident in the repairs that Mike advises that need to be done. "

"Everyone was nice and went above and beyond!"

"Thorough inspection of our new (to us) vehicle. Great service everytime I come in."

"I like that appointments are available and usually are executed on time "

"Just the feeling of true honesty is a rarity in the automotive industry and I got that from this shop. Thank you guys for your hard work!"

"Friendly folks"

"Everything was great!"

"Liked, quality of service, friendlyness of staff, nice waiting room"

"Got in in and on my way with super service."

"This is my first visit, Mike made my visit a truly positive experience, Adjustments on my repair were great for this old veteran. I will let all my friends know about the excellent service that was provided. Just see the lady at the front desk , she will charm the wheels off you your car LOL LOL.. "

"Mike is on top of the Game. I liked that he called me to come look at the situation before just fixing it. Showing the customer the broken parts it a great concept to let us know they are not replacing parts that are not broken. I highly recommend you guys. My Son's blazer is in there now. "

"The mechanic brought my catalytic convertor to me and showed me how clogged it was; it is good to have confidence that your mechanic is only doing what needs to be done. Plus, Samantha is very warm and welcoming at the counter."

"Friendly, honest and forthright. Fixed the problem without any attempts at upselling."

"Samantha is an excellent new addition to the team. She has a very pleasant disposition and truly goes the EXTRA mile to help. Blessings "

"Loved talking to the new front desk lady. Always enjoy talking to Mike. Wish it wasn't so expensive."

"Visit was good. Service always excellent, fair prices, very good customer service. Service took a little longer but they are busy doing various jobs, a good problem to have :-) They also have a comfortable space to be able to wait which is good. I will definitely be back for any service for my car, highly recommend."

"The customer service is wonderful. Samantha greets you with a calming voice. The staff in general is very friendly. I'd love if they could move to a bigger place. With them servicing so many they could use the extra space. "

"Thanks for the effort in coming up with money saving solutions !"

"Friendly staff. Highly recommend "

"Every one is nice and I really enjoy seeing them. And I appreciate the work we get there."

"Was surprised that it was done as fast as it was. I didn’t expect it to be finished for at least a week, maybe 10 days. "

"Friendly, affordable"

"great customer service!"

"The intake experience was good. Samantha is a very pleasant person and made me feel that I was welcome and in good hands. The work done and the price were both satisfactory. The one area of improvement would be the appointment process and timing. My car was there 2 days before work started on it. If I had known, I would have kept it and driven it for 2 more days before taking it in."

"Everyone was super helpful and understanding! Made a stressful situation a relaxing experience! I will definitely be back!"

"Very courteous, knowledgeable, and helpful. Loved the waiting area. "

"The fast and friendly service "

"I love the friendliness of the employees, the efficiency of the service, and the quality."

"Honesty of the company giving me piece of mind on their work"

"Service was excellent. Ms. Samantha is a great addition to the team. Blessings "

" Always super nice and friendly. Worked us in to get my daughters car fixed. "

"I appreciate the friendly atmosphere, and I know my car is being fixed when I bring it to Rivergate Muffler & Auto. "

"As always great service and professionalism. "

"We love rivergate muffler. Always a pleasure, everyone is so kind and such quick service!"

"They fixed the problem and gave information on what other possible things needed repairing. Overall satisfied with work."

"Professional and friendly!"

"Very knowledgeable, fair pricing, fast and friendly service! I'll be back!"

"Mike was very personable, kind, and understanding. He is a wealth of knowledge and is the perfect gentleman. I feel safe bringing my car here because of the professionalism and courtesy I receive while they are working with me. I LOVE that I can bring my dog, Diana, with me while I wait. Also, Mike got me in the same day and serviced my car as fast as it could possibly have been done. I highly recommend Rivergate Muffler to anyone! Thank you!"

"Fast and super friendly service"

"I have never had anyone show me the bad part that was replaced before."

"Staff was good, appreciate how they kept me informed about the work to be performed and the time it took to do it and price was reasonable."

"My visit was very good. Nothing to improve"

"Competent, efficient and well organized. I waited in a pleasant waiting room. They made it easy. "

"I worked with Mike and he was great. He saw there was a crack in the tail pipe and didn't try to see me a muffler; he told me all I needed was the tailpipe to be welded. It worked and the truck is much quieter now. Happy with the service."

"All good and on time"

"The staff are always nice and ready to answer your questions, should you have any."

"One of the best car repair experiences - efficient and great customer service! Will definitely use them again in the future and highly recommend to my friends and family!"

"My car was repaired same day within just a couple hours. The team is always friendly and informative!"

"Top notch…quality service, great staff, and I was treated right. "

"Mike went above and beyond for me, again! He installed my new license plate for me. Thanks ??"

"Always taking care of our needs go above and beyond to satisfy us "

"I've been having my cars serviced here for years. My car now comes with free oil changes through my finance company but I would rather pay out of pocket for the customer service and professionalism I receive here. They are an AMAZING team. "

"Communication and honesty "

"This was my 2nd time bringing my car to this shop. I appreciate the coupons by mail for free inspections which I've taken full advantage of. Mike does an excellent job explaining repairs and is not pushy regarding repairs that can wait. I have great confidence in him and value his opinions and the information he provides. Knowing this is a Christian owned and operated shop means I can trust them with my vehicle."

"I enjoyed the promptness of my appointment. I enjoyed the knowledgeable & friendly staff. "

"AS USUAL MY VISIT IS ALWAYS VERY PROMPT AND PLEASANT, I ALWAYS ENJOY SEEING MIKE AND PAUL. I REALLY FEEL SO AT HOME WHEN I GO THERE MIKE TREAT EVERYONE LIKE FAMILY AND TAKE TIME OUT FOR EVERYONE EVEN IF HE HAS TO GO OUTSIDE TO LOOK AT THE CARS HE WILL I REALLY APPRECIATE THAT THE SHOP IS ALWAYS SOOO CLEAN AND SPELL SOOO GOOD I AM SO COMFORTABLE THERE I CALL IT MY MAN CAVE !!! IT'S SO HOMEY AND COMFORTABLE THANKS FOR ALL THAT YOU ALL DO IN TAKING GREAT CARE OF MY AUTOMOBILE I'M THERE TO STAY IN ALL OF MY AUTOMOBILE NEEDS MIKE YOU ARE MY GUY,SO HONEST BEING A WOMAN I DON'T KNOW ALOT OF THINGS CONCERNING CARS BUT I PERSONALLY HAVE A TESTIMONY MIKE TOLD ME ANOTHER CAR I HAD HAD ALOT OF PROMBLEMS HE IT WAS A WASTE TO PUT ANYMORE MONEY INTO IT HE TOLD ME WHERE TO GO TO PURCHASE ANOTHER VEHICLE IT WORKED OUT PERFECTLY I'M SO GRATEFUL THIS IS A WONDERFUL SHOP COME IN THE MAN CAVE YOU ALL WILL DEFINITELY BE TAKEN CARE OF BLESSINGS ALWAYS...."

"Every employee is friendly, knowledgeable and caring toward the customer."

"Mike offers amazing, professional customer service. We appreciate Rivergate Muffler and Auto."

"I have used them before, but strayed away. They are great people there. I've never had a bad service with them. Mike is a sweetheart."

"Staff was very informative of my problem , work was done in a timely matter,i would reccomend them highly"

"Always available by phone. Thorough in work. Reliable. "

"Mike got my truck into the shop very quickly and found the problem fixed it and what I thought would be expensive repair was much less than I expected "

"The problem with my vehicle was explained in detail by Mike so I advised him to order the parts to fix the problem. He called me when the parts came in and we scheduled a time and the repairs were made. "

"Everything is always great. They stay busy but always finds the time to work my vehicle in to get serviced instead of turning me away to go somewhere else."

"Excellent service outstanding customer service"

"Mike one of the owners is a man of integrity and respect and understanding.. we appreciate him fixing our vehicle. Rivergate Muffler is a very respectful business and cares about people cars and not just the money. Thank you"

"The guys are great."

"Communication was great. "

"Estimate for work given prior to work being done."

"Good service and timely repair And guarantee your work"

"Nice service, friendly, and explained repairs to us clearly."

"The shop manager goes into great detail on the problem with your vehicle and the cost for the fix. He also took his time to call the dealership to see if my problem might be under warranty. I am thankful that I found a repair shop that is top notch in Madison and Goodlettsville area. Tom Blake"

"willingly went the extra step to evaluate issue uncomplainedly waited for my decision promptly responded to my request conveniently scheduled and efficiently processed my request"

"I have used Rivergate Muffler a couple of times, once for new brakes and once for my ac in my car. They are honest, professional and very reliable, and have great customer service. I highly recommend them. "

"You don’t need any improvement. The best service I’ve ever received. Everyone was so nice and courteous. Thank you so much."

"Efficient service, excellent customer service, fair pricing "

"I appreciate the prompt effort to diagnose, fix and manage cost of repairs and maintenance while minimizing the time it takes! Thank you!"

"This team never disappoints!! Always willing to squeeze you in where they can to make sure you and your family are safe driving in your vehicle! Thank you!!! "

"Got our car in quick diagnosed and repaired on time"

"Rivergate Muffler and Auto is the absolute best. Mike is exceptional in customer service. We appreciate the integrity, courtesy, and overall professional we experience during every service appointment. Highly recommended!!"

"It was all good."

"Professional Courteous, very customer focused and knowledgable."

"Fair and honest assessment of my car's needs."

"I like the honesty that you provide to your customers.. You respect us and don’t use us to get our money.. You want to make sure you do get the job well done and I appreciate you for that. Also when I have questions you explain it to me very thoroughly. I wouldn’t trust my vehicle with anyone else.. Thank you! For all your hard work! "

"Mike scheduled me in right away and truck was ready the same day"

"Everything that needed to be done got done at fair rates. Coupons w/discounts applied. Great people to do business with. "

"Knowledgeable, friendly and thorough staff Saved me so much money! Quick and efficient!! A staff of their word! I love how they show you exactly what they worked on! Mike saved the part he took from my car to show me the exact damage! I really appreciate that! And I was sent text messages explaining the exact diagnosis! I would not change a thing! "

"I like that I get an estimate before work is started. Also get updated during appointment in case the repair is more complicated and/expensive than was first estimated. Work is completed in a timely manner and everyone is very friendly. I trust the staff. All that is needed is drink and snack machines!"

"The guys are always very welcoming and courteous"

"I wasn't disappointed at all and you will not be also. These are the guys you want to trust with your car . Family is what I call these brothers and after your visit you will call them family also."

"I loved how fast I was in and out! Great repair shop and they also use PartsTech."

"Stay professional and polite to your customers. "

"Quality and service excellent"

"Lower labor prices All of my questions were answered. Great staff"

"I came in last minute and they helped me at the end of the day with no problem and it was super quick too!"

"Very satisfied with the quality provided to me and my truck repair. Great customer service, clear communication and even down to the lobby, clean and comfortable. I trust this business with my vehicles."

"Knowledgeable staff, cleanliness, kindness, and fast service... Everything. Even the bathroom poster...lol"

"The price of the repair was exactly what Mike and the team said it would be. They had the issue fixed in less than a day and my Pathfinder is running great. "

"the people were friendly, they explained everything that needed to be done, which was quite a bit. When I picked up my car and drove it home, I felt like it was a new car ( not 12 years old). I intend to visit them any time I need work done on my car. So glad I got their picture in the mail. Thank you for your work."

"The best possible discounts were applied to my charges which makes a big difference for me and getting reward points also."

"Fast, friendly service. I appreciate that all repairs are explained and discussed before being done. "

"I only bring my car to one place. Rivergate muffler treats me like family. Y'all do the best y'all can to meet customers needs and always find a way to get the job done in more than a timely manner. Y'all don't need no improvement."

"Both the staff and service are excellent. "

"It didn't take all day to get my car fixed."

"Fair prices and friendly service. Highly recommend!"

"All good"

"The service and professionalism at Rivergate Muffler and Auto is top notch. I appreciate their integrity and Mike’s outstanding customer service. "

"Everything good "

"All my visits have been excellent and nothing at all needs to be improved! Rivergate Muffler And Auto Repair is an honest and trustworthy auto shop along with an amazing crew who are professional, informative, and very good at what they do!!! You are in good hands at this shop! "

"Everything they brought my car back to life"

"I love the overall service from beginning to end great customer service and work...."

"quick and they make u feel like famliy."

"They did what they promised in a very timely order! They were patient, knowledgeable and friendly."

"Everything was good "

"Staff was professional courteous and explained EVP. Highly recommend and will be back!"

"Everyone was so friendly!"

"Mike provided excellent custom service!"

"Staff was very professional and efficient. They seemed to really care and want to get things fixed correctly."

"Mike communicated with us along the way and was able to make time for minor repairs we needed done on our car. We highly recommend!"

"Always get quality service and excellent advice."

"The team is honest and fair. The repairs are completed in a timely manner, and they don't put any frivolous charges on the bill. A trusted company, and one I'll visit any time I need a repair."

"Mike, Paul, and all of the employees are amazing. I have received the best service since coming to this shop."

"Customer service was excellent. Very friendly business. Solved my truck problem."

"Every visit is a good visit. That's why I refuse to go anywhere else. Thanks for taking care of my car and having customer satisfaction as your to priority!"

"The gentlemen at this shop were very professional and took care of my issue as promptly as they could. No improvements at this time."

"Totally appreciate the interest in helping me keep my vehicle well maintained and deal with repairs at a fair price. "

"The communication and the work was done in a timely manner "

"As usual, Mike and the team got my SUV in and out in a very timely fashion in time for Turkey Day. "

"Rivergate Muffler & Auto Repair are extremely friendly and helpful during every step of the process. They were able to quickly diagnose my car’s problem and get me back on the road, my car has never ran better! I can’t recommend them enough. "

"The usual friendly and competent experience !"

"I always go there,They are always nice and work is always good "

"Gentleman was courteous and upfront about any issues needed."

"I liked the fact that I felt valued as a CUSTOMER, and also respected and appreciated."

"The entire experience was great. The repair was done on time and correctly."

"Mike and Paul did a great job communicating and keeping me up to date on all repairs. Will definitely use this shop again."

"Rivergate Muffler has been taking care of my 2006 HHR car needs for a number of years. I have always felt comfortable leaving my car in their hands and I have been recommending them. Last year I retired at 81, it is just as important as ever to have my car repair needs in their hands. Thanks Paul and Mike!"

"As always this group guys never disappoint!!! Fast, reliable, and honest service. We will never use anyone else to work on any of our cars. Thanks guys!! "

"The staff is always friendly. They work hard to get your vehicle serviced and get you in and out quickly. I had a Great visit as usual and would recommend Rivergate Muffler."

"They are honest and you can trust them."

"Got a quote for the work before anything was done. Received updates during service. Would like a different station on the television!"

"What I like about your place it is clean Mike is very friendly I don't have to wait all day I never get the run around prices are great and there's nothing I can see that needs to be changed"

"Fast friendly service"

"i had an GMC truck problem and mike says bring it in i got my truck back home 2 days later ..... good work and fair price"

"Great service and value of work performed."

"Customer service is over the top.I have been going to them for 4 years and never have i been disappointed. Honesty and trust very rare to find. Not much to improve Mike and Paul are as good as it gets."

"Great bunch of guys Treat u like family "

"Love this place employees are very professional and the quality of work is great, you can trust this place to give you the best service ever"

"The work was done on schedule and Mike was good in explaining the problem"

"I love the thoroughness at your shop. Every aspect beginning with the customer service and how well everything is explained to the timeliness and quality of the repair. The cost is always fair."

"The service we received is top quality. Mike is very professional and willing to explain the work that needs to be done. We highly recommend Rivergate Muffler & Auto."

"Everything and everyone is great. No improvement needed."

"The gentleman who assisted me was very professional and informative."

"Since honesty these days is a small commodity these days. It was quite refreshing to find Mike to be so thorough in explaining the issues, making recommendations & what the cost could possibly be to fix the issues right. "

"very happy with service provided"

"It was personable and professional. "

"Mike explains things so you can understand what is going on. And the staff is very friendly "

"The Honesty. Actually explaining the issue Not selling a service that wasn't needed I appreciate that"

"I called on my dads recommendation after getting a catalytic converter put on his Toyota Solara. My dad was so impressed with Rivergate Muffler & Auto service, that I had to check them out. I was not only impressed, I was blown away with their great customer service, honesty, and their willingness to serve me as person, without trying to rip every dollar out of my pocket. They are straight shooters. They will tell you what you need and don’t need. They are all about customer retention. I will be referring everyone I know, to do business with them. One stop shop. Good bye Town & Country Ford, and hello Rivergate Muffler & Auto Repair. Thanks, Mike Lilly for reminding me that there are still good people in this world, that want to treat others with fairness, and integrity."

"Fast, friendly and honest service!"

"The guys were all friendly there. They did honest work at a reasonable price and the service was fairly quickly. "