"Sooooo friendly and helpful - "

"I had diamonds removed from a setting I never wore and mounted them on studs for a reasonable price. They look great. It was a pleasant experience doing business with them. "

"Wonderful personal service with great prices. Many beautiful pieces of jewelry to choose from too! It’s my new favorite store!!"

"Another chair would be nice. The necklace is in the mail."

"Friendly people. very efficient. I will definitely be back"

"I like that you were willing to locate the watch that was pictured in the Instyle magazine, even though you did not carry that watch in your store!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

"The people are wonderful and always give me all the time I want. Another chair would be nice. "

"Beautiful store, selection, quality, and staff. Why go anywhere else? Spread the word and do people who do not know about Lozano's a favor so they can go in and see what is available for purchases for loved ones, friends, and employees. Spread the joy! Buy something for yourself and SPARKLE with delight. Life is short. What are you saving it for? Spend some $ & enjoy yourself for once!!! Head into Lozano's & start shopping. Let the Lozano experts guide you to choose the perfect piece and wear it out the door. CJ '18"

"Everything about your store impressed me... Quality items through out your store. The extra time Robin took in helping me decide on what to order for gifts for my 3Ts group. Wearing my watch now thank you for your expert help and service."

"I loved your guys personality and I just have a feeling that I can trust you both. I don't have any recommendations for improvement I was so very happy with the way my ring looked the way my daughters necklace came out was PERFECT! THANK YOU!!!"

"Armondo is great. "

"Making fun of my laugh!and more give always "

"This jewelry shop is part of our Westlake Community, and makes a point of getting to know their customers and their needs."

"It was great fun meeting you. Thanks for your help and information."

"Very friendly and accommodating."

"Love seeing all the beautiful jewelry & now the darling purses on the car hood display. So much fun getting new ideas to reset old rings!"

"Very friendly & welcoming I was treated as if I had been a friend for years."

"Armando and Robin are amazing! I felt they truly cared about me and took the time to make sure they understood my needs. They have such a high level of integrity and professionalism. Such a breath of fresh air!! I cannot imagine going anywhere else!"

"Armando and Robin are delightful and professional and took a special interest in finding a solution to fill my request for a gift."

"Very helpful staff and some precious unique jewelry. "

"I loved the service overall and compassion."

"Personal service and friendly atmosphere"

"Armando and Robin treated me like friend instead of a customer. Honest and good quality people!!!"

"I really enjoyed the personal service I received and all my questions were answered I will be returning to buy more things and Iam waiting on my new ring purchase thank you very much for your opinion on my wife's ring Pete "

"Personal attention, the ability to create what I want "

"Lorenzo was very personable. "

"cannot see how their excellent and personalized service can be improved upon - it simply cannot get better"

"JUST GREAT ALL ROUND CUSTOMER SERVICE"

"They let me bring in my puppy and were very patient about it!! Both Armando and Robin and very welcoming and honest people!! Love them."

"Armando and Robin are always so nice, funny and accommodating. That have gone out of their way to find us jewelry we have wanted and have always given us a great deal!"

"Always upbeat and friendly. I was thinking...could they use nylon thread on the beads for the bracelet? The same thread they use in sewing."

"Service, selection, pricing and commitment to ensure quality. Great family business!!!!"

"Robin was helpful, courteous, kind, cheerful and my wife Barbara enjoyed the time there even though the display cases were empty as you were under major renovation.........."

"love your good sense of humor!!"

"I like that you are both so friendly and made the effort to rectify my points. You went out of your way to make me happy and it was appreciated"

"great owners and always feel like I am the only client in the store! I always have good time shopping in the store and the owners are very helpful. Great people and so glad they are in Westlake!"

"Thank you so much for my pretty ring that you fix for me! I'm very happy ! You guys are the Best ! Definitely coming back and sending customers to you. Much love to you both"

"You go the extra mile for your customers"

"Given attention to the needs at time of purchase!"

"the friendly and very welcoming atmosphere when entering the store the vast choice of interesting designs and last but not least no pressure selling"

"Best Customer Service, and makes you feel like a loving family member :)"

"Friendly, really welcoming staff, and so helpful! We will come back again and again, thank you."

"Very friendly with great product knowledge. I'm looking forward to going back. I highly recommend this store."

"Great people !great service ! every time you walk in you feel so welcome!!! Excellent service and terrific selection."

"You are both warm and friendly treating me and everyone like family"

"there is an air of warmth when entering your store you are treated like an old friend you feel right at home and free to browse around"

"I like the attitude of the folks who work there. It seems as if they like what they do and enjoy being there."

"Friendly and personalized service with great prices."

"The service was great as always, we are not new customers and are always treated excellent."

"I loved the personal attention, the knowledge and humor of Robin and Armando............. made us feel "special"."

"I liked everything except the extra charge for fixing the earrings."

"The store is beautiful and the staff is so very kind and very knowledgeable......I would recommend anyone to shop here.....They stand behind their product....I'm one happy customer....."

"A very knowledgeable and friendly staff."

"The jewelry is beautiful. Armando and Robin are so knowledgeable and helpful. So willing to work with you. Love them."

"Best Sales person, "Robin" always makes you feel welcome, and has a way to make you want to purchase somethiing, and be happy with what you buy."

"Armando & John were friendly and professional when I brought in my wife's rings for inspection and repair."

"The very accommodating personnel and service."