Listen To What People Are Saying About Jerrol's
 

"I always enjoy the unique gifts I can find for my family. "

 
Suzi Anderson
ELLENSBURG WA
 

"very friendly staff"

 
Ronald Hubbard Jr
ELLENSBURG WA
 

"I wanted to see a book prior to purchase, but it was wrapped in plastic. The cashier was very gracious in agreeing to unwrap it so I could look in it. I did purchase it. No problems."

 
Dianne Woltersttorff
YAKIMA WA
 

"The Jerrol's staff was really welcoming and super friendly. Keep up the good work!"

 
Sydney Thompson
ELLENSBURG WA
 

"Laura was extremely upbeat and helpful. I needed ink for a rubber stamp and she went through the extra effort to find out if it needed be be water based or oil based."

 
Deborah Etherton
Ellensburg WA
 

"I always appreciate the friendly staff. While I didn't find exactly what I was looking for, staff offered another suggestion in store, as well as offered to order the item I was looking for. Thank you!"

 
Ann Young
ELLENSBURG WA
 

"Young man was very friendly, helpful, sincere and thorough. "

 
Susan Richmond
Yakima WA
 

"I knew what I wanted and my greeter took me to the right place in less than a minute! ya gotta love that."

 
David Heath
Ellensburg WA
 

"Always good service!"

 
Joan Brown
Ellensburg WA
 

"I'd like to see more interactivity with local artists. Maybe some more demos of materials and techniques. Even a few brief how to classes. Or info from some of the various artists inspired projects that have been done around town in the past the history of how they came to be, etc."

 
Luster Hogge
ELLENSBURG WA
 

"Always friendly, helpful staff. A great variety of items to choose from - items I need, as well as when I'm looking for something fun & a bit different. Jerrol's never disappoints."

 
Jerry Alldredge
Ellensburg WA
 

"Always friendly staff very clean store unique items"

 
Erika Smith
Ellensburg WA
 

"Customer service was top notch! Took us to exactly what we were looking for! "

 
Barbara Fields
Kittitas WA
 

"I came in for 1 thing- a drawing pad for my daughter. And I left with 3 bags of my favorite chocolate covered Chukar cherries... and the drawing pad, of course. Thanks for having tasty treats along with all I needed!"

 
Christy Avey
Ellensburg WA
 

"Your business and the Papa Murphy’s are the best two business locations in town for customer service. Your employees are well trained, helpful and CHEERFUL. it’s not common to find folks that are “happy to help” these days. Thank you for contributing to a better society!"

 
Christine Bowers
ELLENSBURG WA
 

"Products I was looking for were easy to find "

 
Denver Rogers
AUBURN WA
 

"Staff was helpful and gave a hand reaching high shelves "

 
Hailey Jo Kelly
ELLENSBURG WA
 

"I really like the variety of items that you carry. Great spot to visit. "

 
Taylor Shaver
PUYALLUP WA
 

"My problems with shopping at Jerrol's are that as soon as I walk through the door, I want coffee and ice cream. I am easily distracted by books so I typically end up with more treasures. I love ice cream and coffee and I love books. I love Jerrol's "

 
Lynne Whelan
Ellensburg WA
 

"No suggestions."

 
Beverely Heckart
Ellensburg WA
 

"I love the maps I purchased so much! What a wonderful local business. I'll be purchasing as many things as I can from here from now on. :)"

 
Kiri Schwedler
ELLENSBURG WA
 

"Staff was super helpful helping me find what I needed. And, I was able to buy some of the clearance items (phone charger and clothes). They were excellent bargains. Staff made sure the prices were rang up correctly. And, I love the clothes!!! "

 
Jennifer Rogers
Ellensburg WA
 

"I liked the friendliness of the staff, and how helpful they always are! I can’t think of anything I’d want to see improved!"

 
Kennedy Inkster
ELLENSBURG WA
 

"cashier was very friendly"

 
Donna Ullman
ELLENSBURG WA
 

"The associate was so nice!"

 
McKenzee Guzman
SPANAWAY WA
 

"Was told of the current sale and found very good deals on merchandise. "

 
Yvonne Webster
ELLENSBURG WA
 

"As usual, other Kerrol's staff was friendly and helpful."

 
Corwin King
Ellensburg WA
 

"The closeout sale was a nice surprise. In addition to the inexpensive gift items we purchased, I found some nice brushes for a really good price. "

 
Shannon Cooper
ELLENSBURG WA
 

"You had a great winter sale going on!"

 
Jeffrey Snedeker
Ellensburg WA
 

"I saw a new face yesterday and once again you have given us a full service, nice person to help out. Where do you find these people? I feel like I could fill these in BEFORE I come in. It's always a good experience. "

 
Bonnie Carr
Ellensburg WA
 

"I love bringing my kids in to get milkshakes at Winegars and then we walk around Jerrols and find things we can’t leave without :) "

 
Cori Henry
Ellensburg WA
 

"Taylor was very polite and helpful!"

 
Brenda Chase
Ellensburg WA
 

"The employee who helped me walked me through the store just to help me find what I needed. It wasn’t on the floor so he went to the back to grab it. Very helpful "

 
Kassie North
FIFE WA
 

"I liked the sale items "

 
Hanna Patterson
ELLENSBURG WA
 

"Loved the event of late night for Wildcats! Loved the food that was provided and the coupons sent via text. "

 
Angela Kyle
ELLENSBURG WA
 

"Always friendly, Professional help. Greet the Customers as soon as they come in, yet don't hover."

 
Duane Bredin
ELLENSBURG WA
 

"It is fun to browse throughout the store and see different items that I can not find in other stores in Ellensburg. It is a great place to get school supplies and gifts for others. Access to yummy ice cream is a PLUS!"

 
Heather Brown
ELLENSBURG WA
 

"Friendly staff and great prices. I would have liked to see “white lines” brand graphing paper. Thanks for being awesome. "

 
James Helsius
ELLENSBURG WA
 

"The variety of stuff in the store"

 
Taylor Matthews
ELLENSBURG WA
 

"It’s the place that has a little of everything. Such a cute shop that has such a history behind it. Definitely coming back soon!!"

 
Sophie Otness
SEATTLE WA
 

"The employee working greeted me and told me about your winter sale items. It was very nice, because I was able to find several items and save money! Thank you...??"

 
Debra Wall
Ellensburg WA
 

"Great customer service!"

 
Yulissa Magana
ELLENSBURG WA
 

"Cashiers are always helpful. "

 
Debbie Douglas
Ellensburg WA
 

"A wonderful staff who knows exactly where to find what I need every time!"

 
Mary McCarthy
CLE ELUM WA
 

"Staff were very friendly and helpful."

 
Charlie Smith
ELLENSBURG WA
 

"I was guided to the items I inquired about and the clerk was helpful with my questions. I appreciated the fact that she stopped doing her task to help me."

 
Kamie Blad
ELLENSBURG WA
 

"very friendly staff"

 
Rebekah Fuss
Ellensburg WA
 

"I always enjoy walking in to Jerrol’s and being greeted immediately and asked if I need assistance finding anything. It doesn’t seem to matter who is at the counter, each salesperson is friendly and helpful!"

 
Barbara Messinger
ELLENSBURG WA
 

"I have always appreciated Jerrol's and am thankful you are in our town!"

 
Josh Humphrey
ELLENSBURG WA
 

"I was quickly acknowledge by employee and shown what I needed."

 
k Kittitas County EMS Div
Cle Elum WA
 

"The smell of the coffee! Ha. "

 
Wade Wulf
Cle Elum WA
 

"I enjoy visiting jerrols and will always buy my gifts, books, and stationery supplies there (over Fred Meyer) because of the personal greeting from the cashiers, the exceptional Customer service, and great selection in the store."

 
Katie Hutchens
CLE ELUM WA
 

"The gal at the register genuinely seemed to enjoy her job and helping customers- she was delightful :)"

 
Kristi Whitesitt
Ellensburg WA
 

"i enjoyed the quality of the items i purchased. no complaints"

 
Ally Nelson
ELLENSBURG WA
 

"The friendly staff and quick service were helpful. That being said, sometimes the prices are not that close to the items you are looking for."

 
Davis Meyer
WOODINVILLE WA
 

"No improvements needed"

 
Jodi Polak
ELLENSBURG WA
 

"Staff was super helpful"

 
Julia Jensen
ELLENSBURG WA
 

"Friendly staff and the product I needed. "

 
Caroline Case
Ellensburg WA
 

"Customer service always very helpful. Excellent."

 
Linda Lee Dean
ELLENSBURG WA
 

"I believe it was Meghan that helped me. She was friendly, helpful, and observant as she noticed I had my "reward" with me. I've already put my purchase to good use. Everything was great!"

 
Casey Clark
Ellensburg WA
 

"Staff knows when you enter and you are greeted with a delightful. "Hello"!!"

 
Debra D'Acquisto
Ellensburg WA
 

"Very helpful and knowable."

 
Duane Mumma
Ellensburg WA
 

"Excelente customer service. A.l.w.a.y.s!"

 
Cecilia Welsh
ELLENSBURG WA
 

"Without exception, every staff member was friendly, knowledgeable and helpful."

 
Anna Stewart
CLE ELUM WA
 

"A gentlemen greeted me as soon as I entered the door. No improvement needed. "

 
Sonja Tutino
Easton WA
 

"Easy to find things I'm lookiñg for "

 
Rodney Holloway
ELLENSBURG WA
 

"the help is just right on it. if I am waiting in line someone opens another till, instantly and every time. Very friendly as well."

 
Robin Hippi
ELLENSBURG WA
 

"I appreciate the genuine friendliness of the staff!"

 
Taylor Brunwald
ELLENSBURG WA
 

"Great customer service, very friendly and helpful. "

 
Jill Carson
ELLENSBURG WA
 

"Everyone are so helpful,it makes you want to come back. "

 
Alice Brown
Ellensburg WA
 

"The service was AMAZING! When I asked what I was looking for the staff knew exactly where it was and also helped me find it. I felt so welcomed and cared for when checking out. I will most definitely be coming back to shop here. Thank you!! "

 
Raeanne Tegman
ELLENSBURG WA
 

"Staff are always friendly. Rill Foods soup samples - great way to try one to see if you like it. Nicely done, Jerrols!"

 
Dale Lonowski
Ellensburg WA
 

"had everything that I needed and had new things for me to try"

 
Alexus West
ELLENSBURG WA
 

"Great seeing you, Rolf! Your staff is (are?) great!"

 
Marte Fallshore
Ellensburg WA
 

"Variety of items and friendly atmosphere."

 
Francoise Kahle
ELLENSBURG WA
 

"The displays were very welcoming, as was the staff! thanks for having a great selection of general books and gifts~"

 
Lynn Niemi
ELLENSBURG WA
 

"The product we wanted was in stock, good quality and priced reasonably. Staff was friendly and efficient."

 
James Kilpatrick
ELLENSBURG WA
 

"Very friendly staff"

 
Kevin Silence
VALE OR
 

"Kendra always has a smile on her face and the staff is helpful and polite. Jerrol's is a great location for special ordering the books I want and getting them withing 2 days...I appreciate that! "

 
Jen Lyons
Ellensburg WA
 

"Extremely helpful staff! "

 
McKenzie Knowlden
ELLENSBURG WA
 

"The staff at Jerrol's are so nice and make an effort to help you find what you are looking for. "

 
Diane Teske
Ellensburg WA
 

"It was great!"

 
Jodi Hammond
Ellensburg WA
 

"Always love stopping by and seeing what is new. Staff are always super friendly and willing to help if needed."

 
Renee Moore
Ellensburg WA
 

"I was waited on right away and had help taking my item to the car"

 
Jan Riggin
Ellensburg WA
 

"I always find the perfect unique gift I'm looking for, topped off with fun wrapping paper! I'm always greeted as soon as I walk in by friendly staff willing to help me find what I need. "

 
Bonnie Callecod
ELLENSBURG WA
 

"Very attentive and helpful staff; selection of items tgo choose from"

 
Marna Carroll
Ellensburg WA
 

"I called Jess, thinking I would have to special order--but the item I was looking for was in stock. When I arrived to pick up the item I was greeted by Ashley who immediately found the item and also helped me get extra items for it."

 
Jan Lebo
Ellensburg WA
 

"Everyone in the store is helpful and friendly. Jerrol's has a nice variety of merchandise! "

 
Lynn Wargo
ROSLYN WA
 

"I looked around at the Christmas items that you have. I enjoy coming each year because you have things that are unusual. The things you have are so much fun. I got the chickens flingers. I had a question and I got help right away. I didn't have to look all over the store. My experience was fun and relaxing. Your staff is very knowledgeable every time I visit. "

 
Jan Egbert
Ellensburg WA
 

"I appreciate the overall variety and uniqueness of items. I would like to see more locally handcrafted gift items. "

 
Kimberly McNutt
ELLENSBURG WA
 

"Staff was very helpful and cheerful!"

 
Debbie Palmer
ELLENSBURG WA
 

"I really like the variety of items offered, the excellent customer service, and the fact that I’m shopping local. "

 
Korinne McGladrey
ELLENSBURG WA
 

"I've always enjoyed shopping at Jerrol's for items we use at home and have recently decided to shop for office supplies for my employer. I believe in shopping locally whenever possible and I think this will work out well. "

 
Joyce Jones
Cle Elum WA
 

"Staff was very cheerful, friendly and helpful. Excellent visit."

 
Terri Osborne
ELLENSBURG WA
 

"Nice service"

 
Leonard Sherrard
Ellensburg WA
 

"No improvements needed. I just love your store and the staff are so friendly and helpful."

 
Kelly Scherf
ELLENSBURG WA
 

"Supporting a local business who is supporting our community. "

 
Mary Foucault
Ellensburg WA
 

"Friendly, courteous staff. Good customer service. "

 
Duane Bredin
ELLENSBURG WA
 

"The girl who helped me was super sweet and super cute"

 
Silas Quine
CLe ELum WA
 

"Friendly, helpful staff. "

 
Carol & Gary Johnson
ELLENSBURG WA
 

"Excellent staff, very helpful and professional. "

 
Linney Clark
Ellensburg WA
 

"I came in to order books that I figured wouldn't be on the shelves. I wish I could remember the gal's name who helped me since she was so friendly. She found and ordered my books and I got a call about two days later that they were in! One of the books I wanted wasn't available and I resorted to ordering it on Amazon but I love being able to order and pick up from you rather than do it on line. Thanks for being here."

 
Hilary Lampard
Ellensburg WA
 

"Greeted with a hello, smile :)) and personal service, even though I knew what I wanted to buy. It was a sweet experience!"

 
Brenda Deeds
Cle Elum WA
 

"Everyone is always very friendly and helpful. I always find what I need. Ben a customer since 1966."

 
William Houston
Ellensburg WA
 

"Always love the selection of books offered. Employees are always very helpful."

 
Terry Carkner
Ellensburg WA
 

"I love all of the holiday options you have! Great stocking stuffers for kids. "

 
Shantel Hutchens
ELLENSBURG WA
 

"I love going to Jerrol's. I enjoy being welcomed every time I come into the store. "

 
Cheryl Campbell
Ellensburg WA
 

"I was only there to grab something real quick but the customer service was good and I got the thing I needed. No complaints!"

 
Anika Knudson
ELLENSBURG WA
 

"My wife and I really like Jerrol’s. Everyone is so helpful and willing to order an item not carried. "

 
Dennis Klemmer
Ellensburg WA
 

"I overheard the young lady at the counter encouraging a young student having issues at college. When the lady left I committed on how nice it was that she was encouraging her. She said she understood how difficult it can be from her experience. She told the lady not to let other students try to force her to do certain things or discourage her. She said it will get better. I asked the associate questions about paint and she came to the paint display and assisted me plus advised me that it was necessary to remove the sprayer head and a piece that prevents the paint from being sprayed in the store then to replace the sprayer head afterward. I thanked her for that advice. I probably would have been back frustrated that it wouldn’t spray. When checking out another older customer we started talking about our projects and I got some ideas from the customer and the associate suggested that Maybe I could take a picture of my finished project and show it to her the next time I came in. I told her that I would if it turned out well. All said and done it was a lovely experience and your associate deserves recognition for her customer service and thoughtfulness. Kind regards, Barbara Mitchell"

 
Barbara Mitchell
ELLENSBURG WA
 

"Wonderful staff that is always prepared to help, prices are affordable, and there us nothing I believe they need to do to improve. "

 
Brittini Fawcett
ELLENSBURG WA
 

"Wonderful young lady helped me but what I was looking for was not available. Still, she found things that would work for my project."

 
Marcia Hollinger
ELLENSBURG WA
 

"Friendly staff "

 
Nicole Ogan
ELLENSBURG WA
 

"Always find books for my grandson and excellent gifts for family and friends. Fun to shop at Jerrold's."

 
Brenda McIntosh
Ellensburg WA
 

"Would it be possible to special order art supplies in through you rather than going online to order items not currently stocked? I am most grateful for the wide variety of art supplies that you carry! Occassionally I need something not in inventory and would rather support a local business than Amazon. This only happens maybe twice a year, not very often. Just thought I would ask."

 
Audrey Barrett
ELLENSBURG WA
 

"Beth helped me on my last visit. She was super helpful and found what I was looking for even though it wasn't in the store. She worked with Jessica and was able to order the item for our company. Staff is always super cheerful, thank you Jerrol's team!!"

 
Vaughn Smith
Cle Elum WA
 

"My special order book came very quickly!"

 
Jeffrey Snedeker
Ellensburg WA
 

"I like the craft supplies. Excellent staff always. I browsed for a long time and no one followed me around although one time a staff member offered help. some businesses don't trust you and follow you around as if you might steal something. Jerrols trust me and I trust them."

 
Carmen Knoke
Ellensburg WA
 

"Pleasant atmosphere with friendly treatment by staff. Could you provide free drinks while we shop :)"

 
Clay Thompson
ELLENSBURG WA
 

"My husband and I came to look for Christmas gifts, including “cute and/or unique” items. Well, we not only found several of those, but also Christmas cards, plus a perfect thank you card, plus a book to give as a perfect hostess gift, and then another perfect hostess gift. We also appreciated the very cozy “living room” display just inside the store. It's always fun to shop at Jerrol’s."

 
Margery Skeen
Ellensburg WA
 

"I needed a sheet of mat board. The cashier helped me remove it from the tray and put it into a plastic bag so it wouldn’t get stained. I also found 2 picture mats that I didn’t know I needed! "

 
Debbie Rowden
Ellensburg WA
 

"Service was prompt and sales clerk knowledgeable about merchandise. I found exactly what I was looking for."

 
Therese Young
ELLENSBURG WA
 

"Always enjoy shopping here . Staff are very helpful and greet me with a smile. "

 
Noel Knoke
ELLENSBURG WA
 

"Staff always friendly and helpful."

 
Joan Brown
Ellensburg WA
 

"The employee who helped me was very friendly. I would like to see some pretty covered sketchbooks, like all of the journals with pretty covers that are located on the end cap by the cards, but with blank pages not lined. I believe one of the brands of pretty journals your carry also makes sketchbooks with blank pages."

 
Jenna McCarter Patchett
ELLENSBURG WA
 

"Always a friendly place. I trust that your products are hand-selected for quality."

 
Janel Jaffe
ELLENSBURG WA
 

"Very impressed that I was asked if I needed help immediately, when I asked for something that was not known to the clerk she got a manager immediately, then when he did not have what I wanted (concert tickets), he went about obtaining it and promised to provide everything, again, immediately, which he did. Amazing service, and very pleasant."

 
John Schmit
ELLENSBURG WA
 

"Every thing was great, and the cashier thanked me for coming in, which I really appreciated. So many other places don’t bother to do that any more. Only one thing - I bought 2 ink cartridges, but when I got home, I noticed I was only charged for one somehow. I’ll be glad to swing by and pay for the second, to make it right!"

 
Laurie Linville
Ellensburg WA
 

"Everything was great. Just waiting for my order to arrive. Thanks!"

 
Casey Clark
Ellensburg WA
 

"Staff are super friendly and helpful. I appreciate how much everyone wants to help. "

 
Meaghan Nolte
Ellensburg WA
 

"Pricing on kids toys and activities too spendy alittle less helps moms out."

 
Whitney Wheelock
ELLENSBURG WA
 

"I love the selection of pens and other cool gifts."

 
Sara Truscott
PASCO WA
 

"Being greeted with a big smile makes me smile!??"

 
Diane Dippold
Ellensburg WA
 

"Good selection of kids products for traveling. "

 
Kristy Arnold
Ellensburg WA
 

"I came in to browse your Christmas display and was not disappointed. Thank you for having seasonal gifts each and every season. It makes shopping delightful!"

 
Christy Avey
Ellensburg WA
 

"It was easy to find the supplies I needed for my art final and the staff were very friendly and fun to talk to."

 
Joy Horton
SPOKANE WA
 

"liked the science toys for children "

 
Connie Anderson
Cle Elum WA
 

"Your employee Crystal was very helpful. She listened to what I needed and found it quickly."

 
Sara Pope
Ellensburg WA
 

"Great service as usual. Thank you for the birthday bonus."

 
Joan Lems
ELLENSBURG WA
 

"Nice and helpful workers!"

 
Amanda Felipe
ELLENSBURG WA
 

"Unique, high quality products I can't find other places. Extremely helpful and friendly staff."

 
Pam Odd
KITTITAS WA
 

"Although the book I came in to purchase was back ordered I found several Christmas gifts just sitting on the shelf wanting to go home with me. "

 
Signe Bannister
Ellensburg WA
 

"As always, the customer service at Jerrol's sets the standard. The team member figured out how to give me my birthday discount, which applied to gifts for kids in the CWU president's holiday gift drive. She even tried to apologize for taking a few extra minutes to make the discount work! I love supporting a great local business, great employees, and benefitting some local kids for Christmas to boot. Thank you, Jerrol's!"

 
Liz Fountain
Ellensburg WA
 

"I felt welcome as if I was at a friends house. Your employees always seem happy to be working at your store. Great atmosphere."

 
Lois Voss
Ellensburg WA
 

"Found what I was looking for .... quality shopping experience!"

 
Dwayne Douglas
Ellensburg WA
 

"Friendly and helpful clerks. Wonderful and unique selection of merchandise."

 
Gail Klingele
Yakima WA
 

"The two girls working behind the counter were friendly and helpful and did their best to answer a question I had about some art supplies. "

 
Kamie Blad
ELLENSBURG WA
 

"Friendly, prompt service. "

 
Timothy Wenzel
COUPEVILLE WA
 

"I am always very happy with the smiles, service and offers to help at Jerrols."

 
Jane Stanfield
Cle Elum WA
 

"As always an awesome assortment of cards and gift items for the season. Helpful and friendly staff, as usual! "

 
Maggie Katz
Ellensburg WA
 

"I found a very cool sign on your X-Mas table that was exactly what I have been looking for, so Merry Christmas to me, right? Loved all of your new additions for the Holiday Season. Last, but not least, everyone was enthusiastic and eager to help. You know how I love that, Rolf! "

 
Bonnie Carr
Ellensburg WA
 

"Staff was very helpful when looking for items"

 
Haylee Hunter Lee
ELLENSBURG WA
 

"I was able to quickly find what I needed and there was no wait to checkout and purchase it. "

 
Jennifer Rogers
Ellensburg WA
 

"personable yet professional staff."

 
Clifford Janna Kellogg
ELLENSBURG WA
 

"Great selection and helpful staff."

 
Mary Schaefers
LACEY WA
 

" Your staff is always so helpful. The young gentleman that greeted me could tell I was on a mission and was able to immediately direct me to some options and made some suggestions that were perfect. Helped me out so much! All your staff I've dealt with is like that. "

 
Kelly Melin
ELLENSBURG WA
 

"The young man who assisted me was very pleasant and helpful."

 
Jenny Charboneau
Ellensburg WA
 

"greeted and asked if we needed help but were not intrusive as we looked around"

 
THOMAS ANDERSON
Ellensburg WA
 

"You are always there to help your customer. If I need something specific, you will help me find it. You are well stocked and if you don't have the supply in, you will order it as soon as possible. You are an excellent place to do business with when I visit to purchase items for my classroom."

 
Martha Harkness
Ellensburg WA
 

"No improvements necessary. You had the product stocked and the price was competive with online sites. Been going to Jerrold's since 1966 when I attended CWSC (at the time)"

 
William Houston
Ellensburg WA
 

"Friendly clerks, wonderful customer service."

 
Joyce Jones
Cle Elum WA
 

"There was a whole back half of the store I didn't realize was there! What a great surprise! "

 
Cathy Patnode
YAKIMA WA
 

"Used my latest Jerrols' rewards certificate to order a book--it arrived in two days and staff called me as soon as it came in! Great customer service."

 
Gary Koch
Ellensburg WA
 

"Clerk offered help before I asked. When ready to check out manager and clerk rushed to help"

 
Linda Dimit
Cle Elum WA
 

"I loved being acknowledged and also free to wander. The displays are inspiring, the team is genuinely friendly, and I can always find the "old standbys" in office supplies!"

 
Robyn Hull-Arango
Ellensburg WA
 

"The employees were very helpful!"

 
Savannah Strode
ELLENSBURG WA
 

"The checker was very kind and helpful. Was satisfied with the entirety of my visit."

 
Danielle Kuchler
ELLENSBURG WA
 

"Customer service. I was in a hurry. Acknowledged me right away and helped me shop & never left me. Awesome. In store Fri 11/1, 3:15 Nice, knowledgeable young man. Name ? "

 
Sheila Ridlon
ELLENSBURG WA
 

"I went in looking for a new mug because Jerrol's has such a fun mug selection, but saw a baking book I couldn't live without. I took it to the counter to ring it up and the cashier reminded me that I had a birthday coupon! We talked about the show the book was related to and all the different kinds of breads I was going to make with it. The customer connection was fantastic; I really felt valued. The products at Jerrol's are always exciting to check out because you never know what you're going to get! "

 
Shelby Bryant
ELLENSBURG WA
 

"My wife and I stopped in several weeks ago to look at Christmas letterhead for her mother. The Jerrol’s employee told us they would be receiving their stock by early November. The young lady took our contact information. She called us this week to let us know their stock had arrived. I took my mother in law to Jerrol’s on Tuesday. She was so pleased with the selection. Thank you Jerrol’s for going the extra step. "

 
Dennis Klemmer
Ellensburg WA
 

"My cashier was so friendly!"

 
Samantha Stitt
ELLENSBURG WA
 

"Friendly helpful staff."

 
Gayla Blaisdell
Ellensburg WA
 

"Jerrols provides quality products backed with guarantees, but that's just a bonus. It's quality customer service that keeps us returning. We appreciate the 1:1 attention and care your employees give when we walk through the door. Thank you!"

 
Amy Mayo
Ellensburg WA
 

"Fantastic friendly customer service always!!! "

 
Kathy Bilyeu
ELLENSBURG WA
 

"The staff was attentive and helpful, and we found the specific items we were looking for. "

 
Jon Herman
Roslyn WA
 

"Always so helpful to find ehat we are looking for."

 
Fatima Schnase
Ellensburg WA
 

"You had what I was looking for (alcohol inks) the price for Yupo paper was a bit high"

 
Pamela Stevenson
ROSLYN WA
 

"I was super impressed by the current staff. I came in with one of your coupons and looking for a book. Your sales associate was so helpful ordering the book I was seeking and even let me use my coupon. I will continue to shop your store before looking online just because of your staffs continued helpfulness. Thank you!!"

 
Deborah Burnaroos
ELLENSBURG WA
 

"Lots of unique items"

 
Stephanie Stein
Ellensburg WA
 

"You had exactly what I needed, and there were enough employees that no one had to wait in line (OR use a self check-out station!!)??"

 
Allison Carpenter
Ellensburg WA
 

"The workers were very helpful and kind to me when I was checking out."

 
Sidney Gindroz
MAPLE VALLEY WA
 

"Service was quick and helpful."

 
Larry Lowther
Ellensburg WA
 

"I especially liked the the person who showed me where the items were, he was very helpful. "

 
Tom Rosser
ELLENSBURG WA
 

"I like the children collection in the book store, such as toys and books. "

 
Ying Wang
Ellensburg WA
 

"I am always welcomed like an old and dear friend when I come into the store."

 
Lynne Whelan
Ellensburg WA
 

"Lots of fun Halloween items that distracted me from my list of what I came in for - Keep up the good work!!"

 
Lynn Niemi
ELLENSBURG WA
 

"No improvements necessary. As always, Kendra was professional, incredibly warm and kind, and helped me within minutes order a book I need. I love Jerrol's."

 
Trina Lanegan
ELLENSBURG WA
 

"You had just what I needed and staff was super helpful and friendly"

 
Rosalyn Miller
Ellensburg WA
 

"Your orders come in very quickly!"

 
Jeffrey Snedeker
Ellensburg WA
 

"Everything was great. Cashier went out of her way to find the book I had ordered, dig it out of the shipment that had just been dropped, and get it checked in so I wouldn't have to come back to purchase it."

 
Duane Bredin
ELLENSBURG WA
 

"The staff is so friendly and you just know they love working there. "

 
Cheryl Taylor
ELLENSBURG WA
 

"The gentleman who waited on me was awesome!! He was so nice and had a smile on the whole time and he was still smiling when I went back the next day."

 
Marilyn Uribe
Cle Elum WA
 

"I always love how enthusiastic the staff is - it always feels like they want to be there. Something about the whole place just gives me a warm feeling, and I like being in there, even if I don't end up buying anything. They were playing some pretty sweet 50s music at the After Hours thing I went to, and I don't remember if that's normal or not, but I'd love for that to be regular. "

 
Jaela Nilsson
AUBURN WA
 

"The clerk helped my mom find exactly what she was looking for and was very pleasant."

 
Cheryl Hagerman
Ellensburg WA
 

"Very nice and attentive staff, always greet you right away"

 
Savannah Popp
MUKILTEO WA
 

"The staff was very friendly and eager to help with any of your needs."

 
Sydney Manning
ELLENSBURG WA
 

"Staff was readily available to help with navigating the store and knowledgable on products."

 
Jodi Polak
ELLENSBURG WA
 

"The service was great and the event was fun (awesome sales thank you!) "

 
Olivia Birg
THOUSAND OAKS CA
 

"Sales people were helpful in showing me where to find the items I needed. I selected several gifts from the children’s books. The gift areas by age were helpful."

 
Julianne Large
Ellensburg WA
 

"I mentioned that I was purchasing some items for my new student (office assistant) and asked about gift certificates (they were right at the register-didn't see them). After my purchase I lingered in the store and I believe it was Rolf who sought me out to let me know about a fantastic event that the store is putting on. He specifically mentioned that my student (and I) could stop by the 2019 Fall Wildcat After Hours Party and participate in 20% off the entire store. What a great way to add value to the gift certificate that I purchased for my student (and for me to save on Christmas gifts for my family and for my student). I was thrilled! I love shopping at Jerrol's because the selection and type of items are so vast and many of the specialty items are so unique-like the emergency android charger that I purchased for my student-what a great idea and product. I give Jerrol's my seal of satisfaction for products and SERVICE! Thanks so much for a great shopping experience. Kelly Zakel-Larson"

 
Kelly Zakel-Larson
Ellensburg WA
 

"Friendly , waited on me fast"

 
Bev Bailey
Ellensburg WA
 

"I enjoyed coming to the store a lot! The staff was very kind and easy to talk with. It's a great environment there. I'll definitely be coming in again"

 
Luke Ferrell
ELLENSBURG WA
 

"I always come in to buy stickers to put in letters to my grandma, I love the selection of stickers you have and the ability to buy as many or as few as I’d like! I think adding stationary could be an improvement."

 
Bailey Tonlinson
NORTH BEND WA
 

"All the fun things to look at and find."

 
Angela Kyle
ELLENSBURG WA
 

"I visit frequently with my 4 year old son. The service is always excellent, the staff is friendly and kind to my energetic little guy, and I adore your selection of kids books and toys!"

 
Lisa Potter
ELLENSBURG WA
 

"The selection is amazing because we’re a small town and it’s difficult to find a location that caters to all art supply/office supply needs! Also the customer service from my cashier was amazing "

 
Ash Win
ELLENSBURG WA
 

"The gentleman working greeted us when we came in with a nice smile, helped us find what we were looking for, didn't hover and gave great customer service. When checking out, Beth had a great conversation with my 7 year old learning more about our purchase and what we were doing with it (making a color coded behavior chart on a calendar for home to match the one at school). She was calm, asked questions that got my son to open up and explain the importance of good choices and the rewards that come with them, and the negative consequences for bad choices. You have a great team and we always look forward to our trips to your store!"

 
Brandis Van Iterson
ELLENSBURG WA
 

"What would I do without Jerrol's?"

 
Richard Denner
Ellensburg WA
 

"Very friendly staff! "

 
Angelina Patrick
ELLENSBURG WA
 

"The staff had a great attitude when attending us."

 
Alberto Torres
ELLENSBURG WA
 

"The person assisting me helped me find every item on my list!"

 
Savannah Strode
ELLENSBURG WA
 

"Picked up Fred newschwanders books and ate winegars ice cream. Both are excellent representations of your local talent. Sue Karstetter , Yakima "

 
Sue Karstetter
Yakima WA
 

"Like - Just as you walk in, a voice says, " How may I help you?" And then "May I help you find the article you want?""

 
Jean Cutlip
Ellensburg WA
 

"I found some items from different countries which I cant find anywhere else in town, and the cashier was really nice and I also love the vintage toys you guys have there"

 
Caila Lane
ELLENSBURG WA
 

"I dropped into Jerrol's to do some art sale shopping. I was pleased to find a watercolor set compact enough to take on vacation. I really like the quality of products Jerrol's carries. "

 
Linda Allegre
CLE ELUM WA
 

"The employees were incredibly helpful!"

 
Ashley Larson
ELLENSBURG WA
 

"Price was excellent."

 
Cynthia Brammer
Ellensburg WA
 

"Easy to navigate and friendly staff. I don’t see too much need for improvement. "

 
Kaitlyn Reid
ELLENSBURG WA
 

"The staff is really friendly and always so helpful, especially a male staff. He's got red curly hair. I wish I knew his name!"

 
Josh Nelson
ELLENSBURG WA
 

"I walked in the door and before I could even forget why I was there, a lovely young woman came and asked if she could help and showed me where the items I was looking for were. Before reaching the cash register, I was offered help by a second young woman. It was a wonderful balance between help offered and space to poke around and just enjoy being at Jerrols."

 
Randi Freeman
Ellensburg WA
 

"Brought my mother in law to purchase gifts to take home with her. Plenty to choose from, and some options were given for things she couldn't find. "

 
Kristin Gardiner
ELLENSBURG WA
 

"Taylor is so friendly, he greeted me right when I came in and made sure I found what I needed. He has wonderful customer service skills and brightened my day! "

 
Margaret Lane Patterson
Ellensburg WA
 

"It is great to have a variety of high quality items, including art supplies, maps, children's books as well as CWU fun stuff."

 
Ramona Bryant
ELLENSBURG WA
 

"The staff was very helpful."

 
Denise Payton
Ellensburg WA
 

"Employees are always willing to help, ordering items for me and just general pleasantness. "

 
Matty Carroll
ROY WA
 

"People had great timing on asking if I need anything, but also understanding that I didn’t need any help."

 
Gillian Sigle Hall
ELLENSBURG WA
 

"Employees were great, selection of items was great, found what we needed."

 
Kali Albin
KELSO WA
 

"Happy staff, "

 
Mary Milam
YAKIMA WA
 

"The lecture I attended by artist Barbara De Pirro was very informative. The speaker was very organized and used a variety of easy-to-understand visual aids in her presentation. She also welcomed questions from the audience which was very helpful to me, personally. I look forward to future educational presentations at Jerrol's. "

 
Chris Heard
Ellensburg WA
 

"I always enjoy finding unique items at your store that I have never seen anywhere else, whether it be a gift for my grandchildren or an amazing pen."

 
Monica Renning
TACOMA WA
 

"Kendra is the best! She took time to look up and show me all of my options so I could make the best decision on my purchase. Thanks so much!"

 
Casey Clark
Ellensburg WA
 

"I love that you continue to support my art classs needs for the Kittitas Life Skills class (my sixth year). As a teacher I am continually spending out of pocket and really appreciate my discount and chances to order in bulk."

 
Carolyn Johnson
Ellensburg WA
 

"Ran very smoothly and staff were very friendly "

 
Gracie McPhail
BLAINE WA
 

"The staff were really friendly. I got greeted by a staff member the second i walked in. I wish there was more sale items but its okay(:"

 
Jamie Connally
YELM WA
 

"The service I receive is always professional and your employees are always welcoming. If you don't have something I usually order it and it comes timely. Keep doing what you're doing."

 
Rosie Hale
ELLENSBURG WA
 

"Always a pleasant greeting and smile. Helpful, knowledgeable, and happy staff????????"

 
Mary McCarthy
CLE ELUM WA
 

"People working there helped me out and they greeted me with a smile. Happiest store experience ive had at any store ive ever been to"

 
Konner Louis Ivarson
ELLENSBURG WA
 

"Customer service was great! Multiple people helped me find what I was looking for and answered any questions I had. It was my first time shopping at Jerrols and it was a great first experience!"

 
Hannah Balsch
ELLENSBURG WA
 

"I walked in and was greeted. The salesman was great in helping me with a gift purchase for my boyfriend, even trying on the clothes to give me an example of what it looked like on. The cashier/sales gal at the counter was very nice as well and told me i could wrap my gift at the "wrapping station". This was VERY helpful as i otherwise wouldn't have time to do this. "

 
Kathleen Huppert
ELLENSBURG WA
 

"Cashiers were super nice!"

 
Paige Foggin
ANACORTES WA
 

"I came in to spend my birthday coupon (thank you!) on a little something and found so much more... a couple calendars, a new address book and some darling stationary. Nothing to improve- I love all the gift ideas you always have."

 
Christy Avey
Ellensburg WA
 

"I am always happy with the customer service at Jerrols."

 
Shelley Envick
ELLENSBURG WA
 

"It was helpful that the cashier quickly looked up the computer ink type that I had purchased in the past so that I didn't buy the wrong one. Thanks"

 
Krista Tuckness
Ellensburg WA
 

"Easy to find what I needed in the store. Quick service."

 
Suzanne Walker
Ellensburg WA
 

"I was able to find a nice birthday gift and card. The staff was friendly. Can't think of anything to improve right now. "

 
Jenna McCarter Patchett
ELLENSBURG WA
 

"Always a great selection of items and books! Jerrols makes shopping local easy!"

 
Josephine Camarillo
Ellensburg WA
 

"Staff is always friendly and helpful. My kids love going to Jerrol's to pick out birthday gifts for their friends! "

 
Mellissa Ortiz
ELLENSBURG WA
 

"Tayor was very helpful."

 
Alice Brown
Ellensburg WA
 

"I like it all, just a bit too pricey. "

 
Gail Berndt
Cle Elum WA
 

"Jerrol's is my go-to place to find great gifts!"

 
Stacia Harmsen
ELLENSBURG WA
 

"Friendly staff who are very helpful Great selection of items Great pricing Always reliable for what I am looking for"

 
Shannon Kossow
CLE ELUM WA
 

"I love how organized everything is. "

 
Mary Layton Carrick
ELLENSBURG WA
 

"Staff were helpful, kind and courteous."

 
Terri Osborne
ELLENSBURG WA
 

"Great Customer Service and I love that if I need something you will order it. Thank you for being my go to craft store in Ellensburg!"

 
Kim Haaland
Ellensburg WA
 

"A gift I ordered arrived a day early and I was called to let me know. Also found another gift. Plus, I used my $5 coupon. Another great shopping experience at Jerrols."

 
Margery Skeen
Ellensburg WA
 

"Helpful clerk."

 
Katherine Murphy
ELLENSBURG WA
 

"We just love shopping at Jerrols. One suggestion, though: more popular titles in paperback? It's rare for us to splurge on a hard cover. Thanks!"

 
Rebecca Wassell
Ellensburg WA
 

"Clean, friendly organized"

 
Amy Starkovich
Cle Elum WA
 

"Prompt, helpful service"

 
Rosalyn Miller
Ellensburg WA
 

"Fun employees!"

 
Crystal Church
Kittitas WA
 

"I liked that what I was looking for was there. I wish all of the office/secretarial type supplies were all in one general area....well, moreso than they already are i.e. calendars with binders with pens/pencils with file boxes, with indexes etc."

 
Cathy Patnode
YAKIMA WA
 

"Well organized shelves and good variety of teaching materials - able to find what I needed right away. Not a long line to wait to pay AND very friendly and helpful cashier!"

 
Toni Hobbs
Ellensburg WA
 

"Always greeted with a smile when I come to the door. Quick check out with no waiting. Can't think of anything to improve. "

 
Kalina Druschel
FLAGSTAFF AZ
 

"Staff are always so friendly!"

 
Vaughn Smith
Cle Elum WA
 

"Anytime I am in town I stop in. You always have a good selection of teacher supplies and great kids’ books."

 
Laura Handyside
BELFAIR WA
 

"Have always liked Jerrols. The store and people are always nice. No complaints."

 
Patrick Smith
Ellensburg WA
 

"Good prices on many art supplies."

 
Katie St John
ELLENSBURG WA
 

"Olivia greeted me and offered assistance. She was welcoming and helpful."

 
Ivy Hillemann
Ellensburg WA
 

"customer service is excellent. Brought my grandson in and loved all the fun toys and books!!"

 
Lynn Wargo
ROSLYN WA
 

"The availability to get the items I needed."

 
Cheryl Ficele
S Cle Elum WA
 

"The cashier was an absolute ray of sunshine and her joy was contagious! She had me smiling for the rest of the day, thank you!!! The only constructive criticism I would offer would be to make sure all of your items are priced, or that the price is easily noticable/associated with that product."

 
Randi Lowery
ELLENSBURG WA
 

"Crystal is awesome!!"

 
Tracy Goodrich
ELLENSBURG WA
 

"I love that there is always someone friendly and available to help me find the things I want. "

 
Linda Allegre
CLE ELUM WA
 

"The service is great"

 
Leonard Sherrard
Ellensburg WA
 

"I enjoyed the set up of the store and the staff was quite nice."

 
Payton Marshall
TACOMA WA
 

"First time experience and it was AWESOME....we will be back :)"

 
Jason Sanders
SNOHOMISH WA
 

"I had questions, they were answered and I was helped! It was awesome!"

 
Teri Svendsen
Ellensburg WA
 

"As always, the staff at Jerrol's are stellar. I went in to buy tickets to an upcoming event. The staff member made it easy and fun, and I appreciate that Jerrol's supports local organizations and events by offering their tickets for sale. I always recommend folks try Jerrol's first for everything!"

 
Liz Fountain
Ellensburg WA
 

"Jerrols is a great small time feel, with big time service and friendliness. Every visit is a good one! "

 
Teresa Larsen
Cle Elum WA
 

"Always a pleasure to visit."

 
Linda Lee Dean
ELLENSBURG WA
 

"I enjoyed all of the Central apparel that I was able to find at Jerrols. "

 
Broderick Medrano
OAKDALE CA
 

"The staff is always extremely helpful, and willing to help you find what you need. I am always looking for a wider range of art supplies, especially fine art papers. "

 
Andrea Thomas
ELLENSBURG WA
 

"Loved the customer service and do not see any areas that need improvement :)"

 
Lynn Sinnema
Ellensburg WA
 

"Everyone is always friendly at your establishment. I was particularly impressed yesterday with one of your employees, who had a difficult customer. She stayed calm, was very respectful and kind throughout her interaction. I wish I caught her name when I complimented her - would leave it here if I had. Employees like that are invaluable. Great job training and hiring your staff Jerrols! "

 
Deb Lampley
Ellensburg WA
 

"Love buying something locally for less than Amazon or any of the others...and you did it! Again! And especially, I had a birthday credit to use...Score!"

 
Mary Morgan
ELLENSBURG WA
 

"Everyone who helped me was super nice, knowledgeable and friendly. "

 
Madison Madsen
ELLENSBURG WA
 

"My last two visits I've had the pleasure of working with Kendra. She has amazing energy, is so much fun while being helpful in finding what you're looking for. Helpful, happy clerks make happy experiences for customers. "

 
Bonnie Carr
Ellensburg WA
 

"Haven't been in your store in such a while. It was good dropping in. I was looking for gift item's for children around ages 11-13 for both male and female. Most gift item's are geared for much smaller children. This would be nice to see in your store!"

 
Marie Hawk
Cle Elum WA
 

"One gal was chatting with another while I was standing in line alone and didn’t ask to help. The other gal saw and promptly helped me, even taking the price stickers off my items, noticing they were gifts."

 
Nicole Ogan
ELLENSBURG WA
 

"The service is alway great"

 
Lorena Larrigan
Ellensburg WA
 

"I always enjoy Jerrols. Even if I don't make a purchase it is a nice place to browse."

 
Shelley Envick
ELLENSBURG WA
 

"It was great! Friendly, helpful! Great customer service. Doing a great job! Don’t get this kind of service much these days. "

 
Shannon Schmid
GREENVILLE NC
 

"Both employees were extremely friendly and helpful. We live out of town, but look forward to visiting Jerrol’s every time we are in Ellensburg. We always find what we are looking for, and even some things we didn’t know we were looking for!"

 
Stephanie Anderson
Battle Ground WA
 

"I found nice books for my Wife on her birthday."

 
Randall Groves
Ellensburg WA
 

"the staff is always so helpful "

 
Bonnie Hawk
Cle Elum WA
 

"Staff was very friendly!"

 
Erica Sanidad
SPOKANE WA
 

"Staff always super helpful and friendly! "

 
Bridget Wood
ELLENSBURG WA
 

"Your staff is very friendly and they make you feel welcome in your store "

 
Mark Walker
Ellensburg WA
 

"Very friendly staff always willing to help."

 
Carol Carrothers
Ellensburg WA
 

"Always a great experience. Reminds me of Elliott Bay Books, just cool great store stocked full of quality merchandise you can't get anywhere else. "

 
Katie Kallio
CLE ELUM WA
 

"I enjoy the kindness and the unique items and the cleanliness. It is a great place to shop!"

 
Michelle Moore
EASTON WA
 

"Your staff is always friendly and helpful! Thank you!"

 
Barbara Messinger
ELLENSBURG WA
 

"Customer service"

 
Crystal Church
Kittitas WA
 

"The BEST customer service anywhere! "

 
Debbi Prigge
Ellensburg WA
 

"The staff is very welcoming and friendly. The items stocked in the store are of the highest quality. You have amazing things for sale."

 
Lynne Whelan
Ellensburg WA
 

"As always, I received a cheerful greeting as I walked through the door and the offer to assist me. Love it! The sales person applied himself to my mission and did his best to locate, then research the object of my visit. Sadly, I was looking for something that does not exist (11x14 printer paper), but I came away with the next best thing (11x17) and a smile on my face. Thanks again for being there! "

 
Leslie Stone
Ellensburg WA
 

"Staff is always smiling, always polite, and always greets customers right when they enter the store - we love it!"

 
Kasey Knutson
KITTITAS WA
 

"The variety of CWU swag is great and I appreciate the free shirt Jerrol’s gave me during Orientation. "

 
Reid Whitecotton
GREENACRES WA
 

"I don't think anything needs improving. I came in for 2 things and left with exactly that. Perfect!"

 
Christy Avey
Ellensburg WA
 

"Service was excellent, and I was able to combine my book purchase at Jerrols with picking up my weekly delivery of fresh Colockum Hills Farm eggs!"

 
Allison Carpenter
Ellensburg WA
 

"Friendly staff If the book is not available in the store, the staff member will order it (if possible). Everything is clean and organized."

 
Becky Miskimens
Ellensburg WA
 

"My cashier was very nice and got me set up with the rewards. Also I bought a really nice T-shirt that was very soft and good quality. The cards that I bought were very unique and interesting. Also, the staff were all very friendly and funny "

 
Brynn Handlon
ELLENSBURG WA
 

"Quick service"

 
Rosalyn Miller
Ellensburg WA
 

"Quick, to the point. Friendly."

 
Jackie Galbraith
ELLENSBURG WA
 

"I absolutely loved the staff and how friendly everyone was!!! Jerrol’s has always been my favorite, no needed improvement! "

 
Ashley Engstrom
HOQUIAM WA
 

"I like it that you sell the Valley Musical Theater tickets. It's really convenient!"

 
Jeffrey Snedeker
Ellensburg WA
 

"Nothing needs change! Location, staff , service, variety are all excellent! Thank you."

 
Cherllynn Ellensburg
ELLENSBURG WA
 

"Love the store- always cool merch of good quality. "

 
Susan Barret
MOSES LAKE WA
 

"awesome service, great products, loved it!"

 
Olivia Birg
THOUSAND OAKS CA
 

"We've shopped at Jerrol's for over 40 years. Always great service, good merchandise, and if they duo n't have it this case get it for you."

 
Corwin King
Ellensburg WA
 

"As always, friendly, helpful staff and a plethora of goods (arts, crafts, office, gifts,...) from which to choose!"

 
Maggie Katz
Ellensburg WA
 

"Keep it up with the spray paints. "

 
Mallory Philipp
Ellensburg WA
 

"Employee told me you didn’t carry the item I requested and showed me an item priced twice as much. After looking on my own for a few minutes I found the original item I requested."

 
Charlie Smith
ELLENSBURG WA
 

"I was able to quickly find the item I was looking for, and I was surprised to find a product that I didn't think I could get in Ellensburg! Also, my cashier was super friendly!"

 
Ali Brown
ELLENSBURG WA
 

"I just love the whole store!"

 
Freida Ellison
ROSLYN WA
 

"Ice cream/coffee next door ??????"

 
Jan Taylor
ELLENSBURG WA
 

"I was immediately greeted when I walked in the door. When I approached the register, someone immediately came to assist me. Everyone is always very welcoming and professional."

 
Karen Swinger
ELLENSBURG WA
 

"I always love how neat and tidy Jerrol’s is. I love how easy it is to find what you’re looking for and the quality of items available is amazing. "

 
Bonnie Schoos
Ellensburg WA
 

"Friendly "

 
Celes Erickson
ELLENSBURG WA
 

"The staff was very friendly and helpful. "

 
Lindsey Kenison
SHERWOOD OR
 

"The girls there that day were very helpful and friendly. "

 
Whitney Wheelock
ELLENSBURG WA
 

"Staff very friendly and helpful!"

 
Susan Browne
Ellensburg WA
 

"Friendly staff, good selection, price "

 
Ian Nelson
Sammamish WA
 

"I came in with a close friends family and they had nothing to say but good things about the store and the people in it, and I agree! I've been in twice so far and the women working there were so kind and helpful! I can't remember their names or else I'd credit them, but I was there friday the 28th around 6 or 7, so the two women working at that time. They gave me advice about starting at central, and honestly made me feel more comfortable about the change."

 
Anna Moore
BREMERTON WA
 

"It’s nice to be greeted when I enter the store, and the staff then gives the space for me to browse."

 
Carla Ketchum
Ellensburg WA
 

"I came in to purchase tickets to The Music Man, was quickly and efficiently help and on my way to continue my errands for the day. It's nice that your establishment offers so much to meet the needs of our community."

 
Charleen Bouta
ELLENSBURG WA
 

"Jerrol's always seems to have exactly what I'm looking for. Great staff also! "

 
Kim Hansen
ELLENSBURG WA
 

"I came into the store with my coupon and also the June 19% savings, to see what I couldn't go home without. I first looked for a hostess gift, and found the perfect little book (I stood and read through the whole thing because it was so interesting). Then I found the perfect grandson gift, a "The Crazy Scientist Lab" Optical Illusions kit. And then I found the perfect card for a special friend. This happens so often, to make the "perfect" purchase at Jerrols!"

 
Margery Skeen
Ellensburg WA
 

"Was promptly served "

 
Lorena Larrigan
Ellensburg WA
 

"friendly staff"

 
Recycle Shop
Ellensburg WA
 

"I have no recommendations for improvements. You are just perfect for my shopping needs. I like that I can easily find what I need (great layout for merchandise), but know that staff is right there if I do need help."

 
Pamela Schmidt
ELLENSBURG WA
 

"I love the unique children's gifts and crafts! I would like to see more affordable pricing."

 
Hillary Burnson
ELLENSBURG WA
 

"I purchased four wonderful books for my Wife's birthday. I like what I see, and I cannot think of any improvements. If I ever think of improvements, I will let the staff know."

 
Randall Groves
Ellensburg WA
 

"I came in to buy butcher paper and lots of it. It happened to be anniversary day is I got free ice cream in the mix! I had my baby with me, asleep in her car seat. When I went to check out an get to the car there were multiple people willing to help and the cashier I went to really went above and beyond to help me. The whole trip made my day!"

 
Stacia Harmsen
ELLENSBURG WA
 

"We love your store & the friendly staff! I always make a point to stop in when visiting my student at CWU, you have a great selection of CWU gear and always something new. Along with a great selection of school supplies too. Then we go next door and get a ice cream. "

 
Angie Johnnie
COVINGTON WA
 

"Your cashier was so so so friendly, helped us with finding what we were looking for, laughed at my stupid jokes, and just made our visit very pleasant. "

 
John Kaylor
Ellensburg WA
 

"The staff provided assistance with out being asked they asked us what we needed and then insured we found what we are after"

 
Dwight Bolton
Ellensburg WA
 

"Kristy took a lot of time with us to make sure that my son ordered the letterman's jacket he wanted!"

 
Dale Lonowski
Ellensburg WA
 

"Friendly service and very helpful!"

 
Barbara Fields
Kittitas WA
 

"I appreciate being greeted when I come in the door. Makes me feel like I'm among friends who are happy to see me."

 
Leta Davis
Thorp WA
 

"Your staff is always so helpful & kind. I always enjoy my visits to Jerrols!"

 
Rochelle Pearson
ELLENSBURG WA
 

"Employees were very friendly "

 
Tassie Adams
ELLENSBURG WA
 

"I was looking for a specific type of calculator and one of the employees was very helpful. I really appreciated their help!"

 
Lindsey Schwab
ELLENSBURG WA
 

"As always, the staff is friendly and helpful without hovering or hard-selling. The selection is terrific. I can always find something that will delight me or the person for whom I need a gift - often, both!"

 
Liz Fountain
Ellensburg WA
 

"Always a pleasure to shop at Jarrols. Pleasant and professional staff. "

 
Duane Bredin
ELLENSBURG WA
 

"Friendly, knowledgeable staff; Items we need easy to find. Jerrol's is awesome!"

 
Clifford Janna Kellogg
ELLENSBURG WA
 

"Excellent customer service! Everyone at Jerrol's is ALWAYS beyond pleasant and professional!"

 
Debbi Prigge
Ellensburg WA
 

"I enjoy the employees and how friendly they are. "

 
Shan Kerouac
CLE ELUM WA
 

"Very friendly staff and great customer service. Not too eager but reached out to see if I needed anything and then was very gracious as I looked around."

 
Emily Jacobs
ELLENSBURG WA
 

"I ran in for last-minute gifts knowing I'd find something--and I did including wrapping supplies. One stop shopping, which was all I had time for!"

 
Rosalyn Miller
Ellensburg WA
 

"I love the friendly helpful staff. There is a great variety of items in the store and I always find something I want."

 
Barb Clark
SOUTH CLE ELUM WA
 

"I appreciated the customer service and friendliness of staff. Some products are steep in price."

 
Natassia Powers
ELLENSBURG WA
 

"Your worker was so amazing keep up the work she helped me complete my graduation! Thanks "

 
Lehigh John Jr
WAPATO WA
 

"I liked the flexibility of the staff in helping me with the coupons I brought in, it was very appreciated. "

 
Rhiannon Strutzel
CASHMERE WA
 

"I enjoyed the friendliness of the cashier. I would have wanted to see more notebooks of various sizes with paper backing instead of plastic. I’m trying to stay away from plastics and other hard to recycle materials, but the only 3x5 spiral notebooks had plastic backing."

 
Danielle Kuchler
ELLENSBURG WA
 

"Store is always bright, clean and well-organized with smiling friendly faces at the registers. Nice variety of unique gift items. I made my visit today specifically to buy some Rill’s soup mixes to pair with a Crick Pot gift I’m giving. Great selection!"

 
Shannon Walker
ELLENSBURG WA
 

"Found the book and stickers that I was looking for."

 
Judy Jo Roberts
ELLENSBURG WA
 

"Found the book I wanted, in the warehouse and found great pens. Friendly helpful service and ice cream next door. What more does one need? "

 
Susie Martin
Roslyn WA
 

"I liked how friendly staff was! Very kind and professional."

 
Felicia Mayr
ELLENSBURG WA
 

"Love the friendly clerks and the product availability. "

 
Virginia Bennett
CLE ELUM WA
 

"The staff are always very helpful and eager to assist, when needed or requested. They go above and beyond to help locate items in the store. "

 
Maggie Katz
Ellensburg WA
 

"Friendly and helpful"

 
Janett Walker
ELLENSBURG WA
 

"It had been a long time since I had been in the store...almost 20 years, so a lot had changed, but also, enough was the same that it made me feel comfortable and I knew where things were. Additionally, 20 years ago, when you came into the store, you were greeted with a friendly hello from one of the staff members--that also hadn't changed. Little touches like that matter a great deal. "

 
Kelle Dvorak Vandenberg
ELLENSBURG WA
 

"I came in out of the hail storm to find my favorite monthly planner in stock and ready to buy- thanks!"

 
Christy Avey
Ellensburg WA
 

"PLUS:: Good inventor of RC parts, assessories & vehicles MINUS:: don’t match internet prices"

 
George Battermann
EAST WENATCHEE WA
 

"As an independent artist living in Ellensburg, my visits to Jerrol’s are through each month. It is always a delight to go in each time, and because the atmosphere is so relaxing, I often just go in to wonder around for inspiration. Just love Jerrol’s!"

 
Pam Simpson Art Studio
ELLENSBURG WA
 

"Jerrol’s is consistent in both service, variety of products and quality of products. I appreciate this store as I have for years."

 
Hanna Fredeen
ELLENSBURG WA
 

"Friendly staff, plus I found art supplies that I had oreviously thought I would only be able to access online!"

 
Stacy Parker
Ellensburg WA
 

"Everyone is always very helpful and friendly "

 
V.I.P Adult Family Health
Ellensburg WA
 

"so friendly!"

 
Alexandria Arroyo Long
ELLENSBURG WA
 

"Happy to see you are selling pentel hybrid technica pens for art. I have been using these for years and they are wonderful - the best. Suggestion : displaying them more prominently; single pens size selection also.Better sales perhaps. Always great service."

 
Linda Lee Dean
ELLENSBURG WA
 

"Great greeting card selection!"

 
Rebecca Wassell
Ellensburg WA
 

"Friendly staff"

 
Katy Moore
ELLENSBURG WA
 

"I liked the friendly cashier."

 
Kristin Hylinger
ELLENSBURG WA
 

"I loved the gift wrapping station. It really helped us out for our birthday party that same day. So awesome!!!"

 
Carrie Barnett
MOSES LAKE WA
 

"The staff at Jerrol’s went above and beyond to help me find exactly what I needed. If they didn’t know the answer to my questions, they went and found them. I had originally thought to purchase my item on Amazon but would rather support my local businesses - I’m so glad I did!"

 
Bonnie Schoos
Ellensburg WA
 

"I just like supporting a great local business. "

 
Jen Wulf
Cle Elum WA
 

"i purchased a book with large print over the telephone. i wish i could remember the ladies name who helped me as she was so helpful for this old timer."

 
Jim McAllaster
Ellensburg WA
 

"Great CWU shirt designs!"

 
Jeffrey Snedeker
Ellensburg WA
 

"Helpful sales associate, friendly staff, well organized and clean store."

 
Amanda Mays
ELLENSBURG WA
 

"Staff is very friendly, knowledgeable and helpful. In the 11 years of frequenting Jerrol’s, I have never had a bad experience in the store. "

 
Laura Bobovski
Ellensburg WA
 

"Thank you!"

 
Dalton R C
Ellensburg WA
 

"Friendly"

 
Leonard Sherrard
Ellensburg WA
 

"friendly, helpful staff"

 
Carmen Knoke
Ellensburg WA
 

"Friendly staff and a lot of unique gifts!"

 
Catherine Graham
ELLENSBURG WA
 

"Great customer service"

 
Erin Conklin
ELLENSBURG WA
 

"The young lady who handled my transaction was not only efficient and courteous, she was a delight to meet! That said, I've always had exceptionally good customer service at Jerrol's. I'm just not much of a shopper as I already have more than I need in material goods. I shop only for gifts and groceries as a rule. I can't think of a needed improvement."

 
Phyllis MacPhaiden
Brier WA
 

"Staff is always knowledgeable, helpful and friendly. No improvements needed. Just keep doing things the good old fashioned way! "

 
Kimberly Fletcher
Ellensburg WA
 

"I love customer service. You folks exceeded my expectations. Keep up the good work. "

 
Norma Hamman
ELLENSBURG WA
 

"I do wish there were more craft items, but I love the selection of art supplies."

 
Tracy Goodrich
ELLENSBURG WA
 

"Smiley, quick service"

 
Rosalyn Miller
Ellensburg WA
 

"Your staff is always friendly and eager to help. I specially appreciate the friendly welcome by your door greeter. Sorry I can’t remember his name but he is always friendly and says hello. "

 
Carolyn Knick
CLE ELUM WA
 

"I like how when you walk through the door they greet you make you feel welcomed. "

 
Rileigh Riggan
ELLENSBURG WA
 

"Super friendly and helpful staff. Quality selection! "

 
Kim Hansen
ELLENSBURG WA
 

"Staff is always so friendly and helpful ??"

 
Cassie Hansbrough
ELLENSBURG WA
 

"I had some coupons expiring so I needed to come in and use them soon. Glad I did! I love all the fun little items you have by the candlewick products. Always a good find! I also bought some backpacks, I've been looking for one for a while and I really like the toddler size ones you carry! Bonus that they were made out of plastic bottles! Very helpful and pleasant staff members. Thanks again!"

 
Lindsey Schwab
ELLENSBURG WA
 

"I found a special edition for a book I didn’t even know I wanted. I always love the Jerrold thinks outside of the box on some of the books you carry. I’m always excited about what I will find when I come in. Thank you!"

 
Malissa Edwards
LACEY WA
 

"I very rarely give an excellent review. However, I rated your store highly because of the customer service. In a lot of places the employees are not focused on the customers but your staff is always attentive, available and alert to my needs. Sometimes it is just directing me to certain merchandise or it could be returning an ink cartridge that for some unknown reason my computer decided it would reject it. Your staff is always cheerful and helpful. "

 
Krista Tuckness
Ellensburg WA
 

"Friendly and helpful staff, great rewards program, love the community involvement of the store. Overall a local favorite! "

 
Seana Blake
Ellensburg WA
 

"Your cashier was very pleasant and friendly. The cards I purchased are lovely and well priced and I certainly enjoyed having a $10 reward card to spend!"

 
Donna Ullman
ELLENSBURG WA
 

"Awesome customer service, as always. Great selection of recycled wrapping paper and thank you cards. "

 
Margaret Lane Patterson
Ellensburg WA
 

"When I go in, I find don’t have to sort through items that in the end just collect in the house. Rather, I find good items that kids will use often and enjoy. "

 
Shannon Freedman
ELLENSBURG WA
 

"No improvement needed here. Always a great trip in."

 
Kelsey Schmidt
Ellensburg WA
 

"Olivia and Jorge were very helpful. I was shown some featured staff favorite books and purchased one I never would have thought to purchase otherwise. "

 
Nicole Prigge Taylor
ELLENSBURG WA
 

"The staff is always friendly and very helpful in finding the products I'm looking for"

 
Kathy Willett
ELLENSBURG WA
 

"We artists get picky about our tools. I sent my helper with samples of some very specific items. Whoever helped her find them did a very good job. She came back with exactly what I sent her for. What's even more gratifying is that you had them all in stock. Thanks"

 
Marianne Gordon
ELLENSBURG WA
 

"Every single associate always takes the time to help me find the things I am looking for, or needing. Most personal, and I would say "above and beyond" the customer service of any other merchants. Y'all carry so many different things, I really couldn't ask for more; or, anything different. "

 
Phillip Cleveland
ELLENSBURG WA
 

"Every employee was friendly very helpful and focus on my needs"

 
Virginia Krekling
Roslyn Wa
 

"Costumer service is wonderful. Friendly and helpful!"

 
Shan Kerouac
CLE ELUM WA
 

"Always excellent service."

 
Michael Papacel
TACOMA WA
 

"The staff is incredibly helpful and friendly. I feel very fortunate to have such a great store in our town."

 
Todd Mildon
Ellensburg WA
 

"Helpful customer service "

 
Melissa Gros
CLE ELUM WA
 

"I found a very wonderful book to buy for my Wife. I plan to give it to her on her birthday, and I am sure she will enjoy it."

 
Randall Groves
Ellensburg WA
 

"Ink cartridges were easy to find and in stock"

 
Michelle Montgomery
Ellensburg WA
 

"Staff member was very helpful.. I was in a hurry and got in and out quickly.. "

 
Estelle Mathews
Ellensburg WA
 

"I think you could use more notebooks, but I love the whole store otherwise"

 
Leona Grimes
ELLENSBURG WA
 

"Beth is very knowledgeable what Jerrol's has available and/or what can be procured. She has an amazing memory and professional decorum to help her appreciative customers feel their needs are met."

 
Jann Kern-Arreola
Ellensburg WA
 

"The Jerrols employee who served me was super friendly and efficient...and I was able to pick up my fresh organic eggs from Colockum Hillside Farm!"

 
Allison Carpenter
Ellensburg WA
 

"Applied the discount that was offered while we were out of state last month"

 
Kate Horowitz
ELLENSBURG WA
 

"It's like pulling into a Les Swab. The staff greets you graciously as you walk in, immediately ask if you need help and generally shows interest in you at check out. Great work staff"

 
Thad Vaughn
Cle Elum WA
 

"I was looking for something the store doesn't carry, but the staff did their best to try andnfind it for me. They couldn't, but they tried and that was nice."

 
Morgan Marquino
ELLENSBURG WA
 

"Jerrols has been around for many years. I used the store when I did my undergrad and grad work. Rolf helped me out during those times so I feel the need to return the favor by spending money for teaching in his establishment. Burton Gray"

 
Burton Gray
Ellensburg WA
 

"My son and I were personally greeted when we came in the door. The staff member came right over to us and asked if we needed help finding anything. I told him we were there to wonder around and spend our reward certificate. The staff member was very up beat and jovial. When we checked out the person was very happy and helpful. It was a very positive personal experience and I enjoyed purchasing my book."

 
Stacey Wright
Ellensburg WA
 

"Who doesn't like it when the boss himself comes out to see what you need? Thanks!"

 
Leta Davis
Thorp WA
 

"I was buying slime kits and the sales person warned me that one required me to buy contact solution. Not what I wanted to do! Oh how I appreciated his expertise! Also noticed the child abuse bookmarks. May you should have autism awareness bookmarks right beside them. "

 
Susie Martin
Roslyn WA
 

"I found everything I was looking for and then some. My cashier was a peach as usual. No complaints. "

 
Paulette Bird
Ellensburg WA
 

"Great selection of books"

 
Jen Bod
RONALD WA
 

"I always like to shop at Jerrol’s for unique gifts or when I’m working on a craft project. The staff are so friendly and helpful. Plus it smells good in there… like Winegar’s ice cream!"

 
Kendra Ford
Ellensburg WA
 

"Over all helpfulness if staff. Larger selection of gift type items."

 
Alex Husted
Ellensburg WA
 

"The friendliness and product knowledge of the staff."

 
Threehundred Sixety Three DegreesLLC
ELLENSBURG WA
 

"The staff is always wonderful. I love that I can purchase something and wrap it there. I just wish there was a better assortment of journals."

 
Courtney Schrader
Ellensburg WA
 

"Like the people, they are so welcoming. A wider array of colors for cardstock by the piece."

 
Colleen Riley
Ellensburg WA
 

"Jerrols is a “get ‘er done” place. Plenty of time leftover for “dollar scoop” night too! "

 
Janet Downs
ELLENSBURG WA
 

"I like the costumer service. Limited supply of products. Products are cheap, but come at a high cost. Need more options for discounts for students. "

 
Amie Hakdemon
ELLENSBURG WA
 

"I am so glad you continue to stock good art supplies and canvases in so many sizes. "

 
Wendy Alkire
ELLENSBURG WA
 

"The young lady who helped us select our supplies was knowledgeable and friendly!"

 
Barbara Messinger
ELLENSBURG WA
 

"It was great!"

 
Kim Hamann
WAITSBURG WA
 

"You had everything I needed. Staff was knowledgeable & helpful. Thank you"

 
Tom Mirich
SCOTTSDALE AZ
 

"Great visit, I explained what I needed staff ordered it, quick fast and convinient! I highly recommend Jerrol's!"

 
Eric Prater
Ellensburg WA
 

"Staff is always friendly and helpful! I can almost always find what I'm looking for."

 
Dale Lonowski
Ellensburg WA
 

"Nothing! Always friendly staff"

 
Alice Brown
Ellensburg WA
 

"Great customer service. I remember my mom taking all of us kids to Jerrol's to get our Lourdes Academy school supplies way way back in the day."

 
Anne Devney
Ellensburg WA
 

"I like that I found just what I needed, and it all cost less than expected! "

 
Amy Kaiser
ELLENSBURG WA
 

"I recently changed my phone number and address and the person who helped me out was quick and efficient while retrieving the information. Thanks for not being awkward at checkout. bless."

 
Angela Quach
ELLENSBURG WA
 

"The young man was so helpful. Always a good experience at Jerrol's!"

 
Margaret Caribou Land and Cattle
Ellensburg WA
 

"Staff were very friendly and helpful!"

 
Brenda Chase
Ellensburg WA
 

"Everything was amazing. The only downside of our visit was that there was no S or A in wax seal stamps."

 
Melissa Fournier
EDGEWOOD WA
 

"We came into your store to purchase magnets and a mouse pad and were shown exactly what we wanted. We ended up buying a book I've been thinking about getting, and also the very cute Easter cards which we just "stumbled" onto! Perfect for the people who will receive them. Thanks for one more pleasant and successful shopping trip to Jerrols!"

 
Margery Skeen
Ellensburg WA
 

"I was searching for a birthday present for a 12 year old who loves art and science. Your staff member helped me pick out some good options and one goofy one: Owl Puke. I can hardly wait to see how the 12 year old reacts to that one! I hope the scientist in her loves it. More to the point, your staff member was delightful and helpful as she (and all who work at Jerrol's) always is (are)."

 
Liz Fountain
Ellensburg WA
 

"You had even more variety of what I was looking for in stock than I expected. It was hard to choose but I was pleasantly surprised by your offerings. You're often my first stop when it's time to give gifts and I almost always find what I need. I like to make sketchbooks for friends and I'm glad you have a good selection of colorful cardstock sheets for me to use as covers. And a pen or pencil from your writing section makes a great accompaniment."

 
Brendan Beardsley
Ellensburg WA
 

"We really like how friendly the sales associates are and how they treat customers."

 
Joyce Jones
Cle Elum WA
 

"I thoroughly enjoyed the service that I was given and the staff was very helpful. Much appreciated to all the workers who were there to show me the location of things and also very kind. I don’t think there is much to improve on, they did a fabulous job. Thank you :)"

 
Natassia Powers
ELLENSBURG WA
 

"Great customer service from the time you walk in the door till you leave they are always friendly and helpful "

 
Tammy Joyner
Ellensburg WA
 

"N/A"

 
Deborah Green
Ellensburg WA
 

"I have never been before and I loved the options available to us in terms of stock. It was a Wonderland of stuff. I will absolutely be coming back."

 
Amanda Harper
ELLENSBURG WA
 

"The cheerful greeting when I arrived! "

 
Margaret Lane Patterson
Ellensburg WA
 

"Ordered books, phone call was friendly and helpful. Books came in a timely manner. The girls behind the counter were friendly and efficient."

 
Nancy Watton
Ellensburg WA
 

"You have a wide variety of supplies and very nice staff! Keep it up!"

 
Heather Hayes-Redmond
Ellensburg WA
 

"The attention and consideration given to my inquiries and the ever-present Jerrol's willingness to go above and beyond! Thanks to Beth, Olivia and Rolf."

 
Cindy Gregory
Roslyn WA
 

"I always look forward to shopping at Jerrols when I pass through ellensburg I am never disappointed with products or service "

 
Lynette Marshall
Richland WA
 

"Very friendly, helpful, respectful staff"

 
Maggie Katz
Ellensburg WA
 

"Was offered help twice and many brands and items to choose from. Always know I can find what I need here and can get good service."

 
Natalie Paulson
ELLENSBURG WA
 

"Lovely Happy Birthday gift of coupon for costs of purchase slimming."

 
Carolyn Johnson
Ellensburg WA
 

"Friendly staff, I was greeted when I walked in and the cashier was pleasant as well. I always find something unique."

 
Shannon Walker
ELLENSBURG WA
 

"A smiling face, the correct ink and out the door! It is a pleasant experience even when there is not much to it. Thank you!"

 
Leslie Stone
Ellensburg WA
 

"Everyone is helpful and kind. I'd love to be able to purchase metal reusable straws from y'all."

 
CASSANDRA CALDWELL
Ellensburg WA
 

"The staff greets you as soon as you come in and offers to help you find what you need. They are always very kind and helpful. It makes for a great shopping experience!"

 
Cassidy Walker
Ellensburg WA
 

"Sales staff showed me more items that were on sale in a different place than the jewelry items regular display. This way I spent more money than planned but purchased findings that I needed at sale prices."

 
Gayle Fogle
ELLENSBURG WA
 

"Customer service was excellent. CSRs aided me with ideas on products to complete my project ."

 
Mary McMinn
ELLENSBURG WA
 

"I highly recommend. Friendly, knowledgeable, helpful and local store."

 
Duane Mumma
Ellensburg WA
 

"Had what I wanted in stock, Fast check out, Friendly employees."

 
Mitch Buchholz
Ellensburg WA
 

"The staff at Jerrols is always friendly and helpful. The wide selection of items ensures that I can always find some version of what I’m looking for. "

 
Amanda Von Jentzen
Ellensburg WA
 

"I bought 2 black foam boards (32x40) and she offered to bag them. She let me know they had giant bags that fit the boards. I was extremely grateful since I always struggle in carrying them and it was easier having a bag to hold them in"

 
Arleth Ascencion
ROCK ISLAND WA
 

"I had driven all over town looking for ice melt. You were the only place in town with any left. So grateful for awesome service by Kendra. She even carried it out to my car for me. Thank you!"

 
Erin Bishop
Ellensburg WA
 

"Your staff is always welcoming. "

 
Brad Baker
TOPPENISH WA
 

"I love all the seasonal stuff!"

 
Hannah Bridges
ELLENSBURG WA
 

"Jerrol’s Had exactly what I was Looking for! "

 
Susie Martin
Roslyn WA
 

"The prices are always great!!"

 
Mary Jane Pasioles
SACRAMENTO CA
 

"The items in the store are attractively displayed which makes it easy to locate what we are looking for. As always, the staff are attentive, friendly, and helpful."

 
Randi Freeman
Ellensburg WA
 

"I always receive a warm “Hello Pam” every time I pick up my art supplies. The staff is very knowledgeable and courteous. Jerrol’s has everything I need to run and supply my business. A very warm and inviting atmosphere, just a joy to visit their business!"

 
Pam Simpson Art Studio
ELLENSBURG WA
 

"Excellent service every time"

 
Kelsey Schmidt
Ellensburg WA
 

"Friendly service"

 
Stephanie Ristine
ELLENSBURG WA
 

"Customer service is outstanding. Very helpful and friendly. Only recommendation i would have would be adding more options, cheaper options for model hobbies. "

 
Corey Gomez
ELLENSBURG WA
 

"It is always such a nice place to shop. The clerk who checked me out worked extra hard to make sure my discounts were as effective as possible."

 
Delaney Strutzel
CASHMERE WA
 

"I was able to pick up a book I'd ordered, some ink pens, and fresh eggs from Colockum Hillside Farm all in one visit!"

 
Allison Carpenter
Ellensburg WA
 

"Visit with the author!"

 
Brandee Coates
ELLENSBURG WA
 

"Kendra was so helpfully every time I come in , very sweet."

 
Alice Brown
Ellensburg WA
 

"The staff at Jerrol’s is always friendly and helpful! "

 
Suzanne Beck
ELLENSBURG WA
 

"supporting the local schools, having the author they are having visit books on hand. Made buying her books super convenient. "

 
Lisa Masters
ELLENSBURG WA
 

"Thank you for having a vast selection of the Author books for next weeks author visit. I appreciate the friendly associates you have working the checkout counter and also the Owen’s vending machine. "

 
Holly Dempsey
Ellensburg WA
 

"Excellent! You carry high quality products and I know just where to go for them. This time was a mole skin notebook for organizing my thoughts."

 
Christy Avey
Ellensburg WA
 

"I always enjoy visiting Jerrols. Friendly service with a smile."

 
Kimberly Mace
Ellensburg WA
 

"I am always greeted when coming through the door but the cashiers aren't pushy or too friendly. I love Jerrols!"

 
Krista Tuckness
Ellensburg WA
 

"Love the staff here!"

 
Virginia Bennett
CLE ELUM WA
 

"Convenient Business Hours!"

 
Jodi Polak
ELLENSBURG WA
 

"Jorge was so nice when I went up to pay for my bankers boxes. He was friendly and interesting and interested. My compliments, as usual, on the staff you find. They are terrific!"

 
Mary Morgan
ELLENSBURG WA
 

"Everything is so neat and organized. Makes finding things I am looking for really easy. "

 
Tanya Cooley
Ellensburg WA
 

"I found exactly what I needed and 2 gifts for special people too. The staff always greets you as soon as you walk in and they provide wonderful service as well."

 
Diane Malinski
Ellensburg WA
 

"Had what I needed. Was in a hurry. Check out was SPEEDY! Yahoo! "

 
Janet Downs
ELLENSBURG WA
 

"I am always greeted cheerfully by the Jerrols team and find high quality products. Thank you Jerrols!"

 
Shianne Lowe
ELLENSBURG WA
 

"THE YOUNG LADY WORKING WENT OUT OF HER WAY TO GET ME THE ITEMS I NEEDED. THEY WERE NOT OUT ON THE SHELF SHE CHECKED THE INCOMING INVENTORY AND SEEN IT WAS IN SHIPPING SHE CALLED BACK AND HAD IT BROUGHT UP TO THE COUNTER. I APPRECIATED THAT VERY MUCH CONSIDERING I LIVE 30 MILES AWAY."

 
Keg Cellar Tavern
CLE ELUM WA
 

"I always come in for ink cartridges and you always have the # I need. I know I could shop on line but I like to support you! Love also the greeting card selections..more blank ones would be great."

 
Debra D'Acquisto
Ellensburg WA
 

"Always a pleasure to see the team's friendly faces when I come in for art supplies. Thank you for making it easy to get what I need!"

 
Ashley Clayton
ELLENSBURG WA
 

"Incredibly friendly. "

 
Alma Castillo
YAKIMA WA
 

"Arrangement of product, I found what I was looking for quickly. "

 
Andrew Grove
Ellensburg WA
 

"Had needed item in stock. Pleasant visit."

 
Joan Brown
Ellensburg WA
 

"Every one is always so nice, so helpful."

 
Lynne Whelan
Ellensburg WA
 

"The customer service is always top notch! I really enjoy going to Jerrol's for my scrap book making supplies and for craft items that our children use at church. "

 
Margaret Lane Patterson
Ellensburg WA
 

"every is fine the staff was really good."

 
Bill Allison
ELLENSBURG WA
 

"Everyone was helpful and very friendly. Quick to check out too. "

 
Peggy Roberts
Ellensburg WA
 

"The staff at Jerrolls are always friendly and helpful! "

 
Toni Hobbs
Ellensburg WA
 

"Kindness of the clerk"

 
Natalie Briody
LEAVENWORTH WA
 

"Sales person was very friendly, but did not know much about RC products."

 
Leroy Beckwith
WENATCHEE WA
 

"It’s nice when staff recognizes you :) "

 
Debbie Tirney
Ellensburg WA
 

"We were looking for a particular clay. Your employee put me on hold and went and found the product. When we came in he took us right to the spot, explained differences and was very helpful. While checking out, the staff is always very kind and makes sure we found what we were looking for. Thanks!"

 
Kimberly Mackey
ELLENSBURG WA
 

"Jerrol’s is the perfect small town store: you feel known by the staff AND they can get anything you need. It’s a joy to see Kendra, Laura, Rolf, Corrie, and Jessica. "

 
Alli Furtado
ELLENSBURG WA
 

"I love how welcoming your staff is and how personable they are with each person who walks through the door. "

 
Erica Sanidad
SPOKANE WA
 

"I liked how there was a variety of items that I could choose from! Especially the candle collection! But, since I live in the dorms I can't use them and so scented waxes would be cool."

 
Pilar Cuevas
ELLENSBURG WA
 

"Everyone is so friendly. I am always asked if I can be helped and the clerks there seem to know their inventory."

 
John Schmit
ELLENSBURG WA
 

"Customer service and seeing Rolf Always a pleasure."

 
Crystal Church
Kittitas WA
 

"Sales clerk took a lot of time to help me find what I needed "

 
Kathryn Westervelt
Ellensburg WA
 

"fast checkout"

 
Danielle Palmer
ELLENSBURG WA
 

"The staff is always friendly and eager to help without pushing sales. "

 
Amy Kaiser
ELLENSBURG WA
 

"The venue was clean, and the set up for Valentine's Day was very nice. "

 
Kylee Ochoa
SPOKANE WA
 

"You'll are great!"

 
Roberta Clark
Ellensburg WA
 

"Always helpful"

 
Brenda McIntosh
Ellensburg WA
 

"the employees were very friendly!! I was looking for a small birthday gift and found so many options I had a hard time choosing! love this store!! :)"

 
Jennifer Johnson
BLACK DIAMOND WA
 

"The staff is super!! "

 
Ann Warren
ELLENSBURG WA
 

"As always, the clerks were efficient, knowledgeable and friendly. Jerrol's is a great place to shop"

 
D Sparks
ELLENSBURG WA
 

"Store is neatly organized. Staff were friendly and helpful but not pushy. Items in store are of high quality and unique to other stores in Ellensburg."

 
Mike Nollan
ELLENSBURG WA
 

"Just came in for a couple things, and saw other things I needed :)!!"

 
Sun Country Golf Course
Cle Elum WA
 

"I just love coming in your store, inviting and relaxing!!!! Your staff is always very welcoming and ready to assist. Great customer service."

 
Isabella Romanko
ELLENSBURG WA
 

"Everyone is friendly and very helpful. Customer service is obviously a priority."

 
Shelley Envick
ELLENSBURG WA
 

"Last visit was great and I haven't any idea of what to improve- It is all fine!"

 
Karla Estelle
Ellensburg WA
 

"Very helpful staff, even though I knew where I needed to find the items that I was looking for. "

 
Clean Image Service
ELLENSBURG WA
 

"perfect"

 
Mita Love Cruz
KITTITAS WA
 

"Super friendly staff!"

 
Larry Delaney
ARLINGTON WA
 

"Staff is very friendly and knowledgeable "

 
Cathy Whalen
ELLENSBURG WA
 

"I love visiting the store and always find new things that i did not realize you carry."

 
Ahna Soli
Ellensburg WA
 

"we don't thin you need to improved on anything "

 
Recycle Shop
Ellensburg WA
 

"The store is laid out well, nice variety of supplies, and very knowledgeable and happy staff. I especially like that you co-exist with Winegars. Please try to keep prices down. "

 
Mary McCarthy
CLE ELUM WA
 

"The staff was helpful and it is always nice getting the award points."

 
Krista Tuckness
Ellensburg WA
 

"The outstanding friendly customer service!"

 
Margie Pickerel
ELLENSBURG WA
 

"I love everything about this store! Keep up the good work and the friendly service :) "

 
Patti Challender
ELLENSBURG WA
 

"Always happy to shop at Jerrol’s. Service is quick and friendly, and if they don’t have what I want they’ll get it."

 
Corwin King
Ellensburg WA
 

"The staff is absolutely wonderful. Kendra helped us yesterday and she is so sweet and went above and beyond to help us find what we needed! All businesses should have the friendly and outgoing staff that you have - the world would be a much better place!"

 
Anita Kartes
Cle Elum WA
 

"Always greeted and assisted by smiling, polite, helpful staff. Love that we have you here in town for office supplies and such."

 
Maureen McKinney
Ellensburg WA
 

"stock up on books. some books I was looking for that I know you had only had a few copies that sold within a few minutes. "

 
Sabrina Stoutamyer
ELLENSBURG WA
 

"The atmosphere is awesome the water color paint palette options are hella lacking though."

 
Leona Grimes
ELLENSBURG WA
 

"It was fun to have all the activities and giveaways."

 
Rose Myers
ELLENSBURG WA
 

"I liked the atmosphere of after hours"

 
Crystal Clausen
FERNDALE WA
 

"I love how friendly and inviting the staff is. I always feel welcome!"

 
Itzel Montoya
SEATAC WA
 

"Always enjoy how friendly the associates are and how helpful they are."

 
Joyce Jones
Cle Elum WA
 

"I was last in to pick up a package sent there. I was in and out quickly and the staff was welcoming and helpful as always."

 
Savannah Popp
MUKILTEO WA
 

"Staff friendly and helpful. Quality of merchandise great."

 
Beccy Avalon
CATHLAMET WA
 

"All is great!!"

 
Ismael Hernandez
OTHELLO WA
 

"We always love the unique cards and kids toys- Jerrols is our go to spot for birthdays."

 
Amy Claridge
Ellensburg WA
 

"Jerrol’s always stocks what I need. Shopping there makes efficient use of my time! Plenty of time leftover so I can visit Winegars next door! "

 
Janet Downs
ELLENSBURG WA
 

"Staff is always friendly and helpful. Easy to find items that I need to purchase!"

 
Suzanne Walker
Ellensburg WA
 

"The girl behind the counter was super helpful!"

 
Tiffany Harlan
CLE ELUM WA
 

"There is a great selection of things to give for gifts, which is exactly what we came in for today. "

 
Stacia Harmsen
ELLENSBURG WA
 

"The young gentleman who helped us was very friendly and went out of his way to help us look into ordering a specialty item that was out of stock to pair with the item we purchased. "

 
Jeri Epperson
Ellensburg WA
 

"The staff was very helpful and we purchased what we needed."

 
Dwight Bolton
Ellensburg WA
 

"Staff is always very helpful and pleasant to talk to."

 
Sara Sparks
ELLENSBURG WA
 

"Customer service was top notch"

 
Misty Girard
KITTITAS WA
 

"I’m always greeted when I walk in and the young man was very helpful in finding/ordering what I went in for."

 
Lisa Young
Ellensburg WA
 

"customer service was very helpful the minute we walked through the door. Helped us find everything we needed. It has has been a pleasure throughout the years, doing business with you. thank you"

 
Jeffray Anderson
Ellensburg WA
 

"It feels like family when you walk in the door."

 
Virginia Bennett
CLE ELUM WA
 

"The gentleman who greeted me right when I walked in and assisted me thru the whole process, and that's why i signed up. "

 
Tona Wanechek
ELLENSBURG WA
 

"It is always a pleasure to shop at Jerrols. And this trip was no exception. I needed a thumb drive to back up my home files and your staff person was extremely helpful in finding what I needed. "

 
Sharon Romppel
Ellensburg WA
 

"Love the laid back atmosphere and being able to come have a cup of coffee & do work."

 
Casey Ross
ELLENSBURG WA
 

"The quality gifts I was able to find for my grandchildren. "

 
Estelle Mathews
Ellensburg WA
 

"Wonderful selection! Thanks for the sale on kid's toys right before Christimas! Staff was helpful & checkout was easy, attendant was jolly & sweet. Thank you!"

 
Stephanie Moore
Cle Elum WA
 

"Customer service was awesome! I would like to see more classroom supplies for teachers. Looking for way more bulletin board options. "

 
Ladonna Fogle
Ellensburg WA
 

"Helpful staff, good humored staff (they enjoy working for your company), and the unique selection of gifts"

 
Sarah Gann
ELLENSBURG WA
 

"The selection is fabulous and the atmosphere is friendly. I enjoy Jerrol's and have no recommendations for improvement."

 
Teri Walker
Ellensburg WA
 

"Love staying local!"

 
Sara Thompson
ELLENSBURG WA
 

"Rolf was so helpful to me. It was such a pleasure talking to him as he showed me around."

 
Sara Pope
Ellensburg WA
 

"Everything was great!"

 
Kim Hamann
WAITSBURG WA
 

"The staff is always tentative and knowledgable. The store looked festive and beautiful for the holidays. The gift selection is wonderful, and they always order great books that I request! Maggie Patterson"

 
Margaret Lane Patterson
Ellensburg WA
 

"Never disappointed with the staff "

 
Kelsey Schmidt
Ellensburg WA
 

"I love Jerrol's and have been a customer for many years."

 
Patricia Winkler
Ellensburg WA
 

"Customer service."

 
Merrily Braucht
ELLENSBURG WA
 

"Very friendly and helpful staff as well as a good choice of gifts for every age. Codi rocks!"

 
Kat Satnik
Ellensburg WA
 

"Several different employees greeted us as we browsed through the store. Then when it was time to check out, the employee who rung up our purchase was friendly and helpful. Keep up the great work!"

 
Katherine Richmond
Ellensburg WA
 

"I did not see anything that needed improvement. "

 
Corey Gomez
ELLENSBURG WA
 

"I always enjoy the friendly and knowledgeable staff!"

 
Rochelle Pearson
ELLENSBURG WA
 

"The book I ordered came in 2 days later then your crew said it would. Other than that everything was very good!"

 
David Barnett
Ellensburg WA
 

"Selection of CWU garments: 100% cotton Is a must Being able to find 5X and 4X for gifts Thanks "

 
Mary Kraining
YAKIMA WA
 

"I was able to find gifts for my two granddaughters that were unique and educational. For the 5 year old, I bought a stencil set with markers and crayons. And I found plastic stacking donuts for the 2 year old. My husband bought a 2019 calendar for his home office. It was a very successful shopping trip to Jerrol's for Christmas!"

 
Linda Allegre
CLE ELUM WA
 

"The staff is amazing. Every time I walk in I’m greeted right away - and that is not the norm anymore in most businesses. And Kendra even greeted me by name! She’s awesome. "

 
MaryDawn Buntin
Ellensburg WA
 

"Great service and selection"

 
Becky Carollo
Ellensburg WA
 

"Customer service at Jerrols is always excellent. "

 
Shelley Envick
ELLENSBURG WA
 

"There was an on sale item that rang up incorrect in price. However the gentleman fix it quickly and it wasn't a problem. "

 
Emily Ayers
ELLENSBURG WA
 

"Bring in more authors for readings and talks. "

 
John Ebenal
ELLENSBURG WA
 

"The staff at Jerrol's are always helpful, cheerful, and thoughtful. On this visit, the young woman checking out my purchases helped me maximize them to receive the $5 bonus on offer. I love this business - Rolf sets the standard for community-mindedness, and the staff make every single visit enjoyable and worthwhile."

 
Liz Fountain
Ellensburg WA
 

"You have a nice variety of things. "

 
Andrea Sailor
ELLENSBURG WA
 

"The staff is always pleasant and helpful! They know who I am and strive to meet my needs. Their help in organizing my supplies for my office was extremely helpful and I love that they stock my supplies when delivering an order."

 
Lisa Murray
Ellensburg WA
 

"helpful and polite"

 
Tom Conner
Cle Elum WA
 

"The sales gal was extremely helpful and had a wonderful cheerful attitude which you rarely find anymore. I appreciated it."

 
Lisa Brazda
Ellensburg WA
 

"I walked in and was immediately welcomed and assisted! "

 
Elizabeth Fletcher
Ellensburg WA
 

"Love Jerrol’s! I had a special request regarding a book that I ordered, and the Jerrol's clerk went out of their way to make sure that my request was honored. That didn't surprise me in the least, though, having been a happy Jerrol's customer for 30+ years. "

 
Darla Sautter
ELLENSBURG WA
 

"The friendly, helpful staff and your overall commitment to customer service are something we can count on. Thank you!"

 
Cindy Gregory
Roslyn WA
 

"I was looking for 3 specific books that were in the holiday book flyer from your store. Thanks to a nice young man I found out two of them had been sold out. But he found the third one which I purchased along with two other items for my grandson. Always a good experience when shopping in your store."

 
Margery Skeen
Ellensburg WA
 

"I always have a great experience! I like the small town service. Staff is always willing to help out and assist. "

 
Cathy Savidge
Ellensburg WA
 

"I like that I can order many books from you that I find online and most you can get at nearly the same price with quicker shipping! Your staff is friendly and goes above and beyond to try and be helpful. Thank you for also have such a great variety of gift items in your store."

 
Jen Lyons
Ellensburg WA
 

"Excellent!"

 
Devyn Davis
Bonney Lake WA
 

"I love the unique gifts you carry!"

 
Suzi Anderson
ELLENSBURG WA
 

"This is a fun store. "

 
Alexis Tiffany
ELLENSBURG WA
 

"Staff member who dealt with us was very helpful and courteous. I liked the seasonal displays also."

 
Carol Fielder
AJO AZ
 

"Cheerful helpful service. Enjoy coming to your store !"

 
Noel Knoke
ELLENSBURG WA
 

"getting everything i need in one stop"

 
Recycle Shop
Ellensburg WA
 

"Very friendly staff Super helpful if you have questions"

 
Carol Carrothers
Ellensburg WA
 

"Convenient hours and the items I needed—thanks!"

 
Ann Miner
Roslyn WA
 

"I liked that the product I needed was in stock and the staff was ready to assist me if I needed it. I also appreciate that the staff always greets me when I walk through the door."

 
Amy McCoy
Ellensburg WA
 

"The areas are open and clean, able to get about in the store. Cashiers are always smileing and willing to help. And in changeing weather it is not too hot or too cold inside. Some stores you don't know whether to wear your coat or take it off."

 
Bonnie Hawk
Cle Elum WA
 

"I always come to Jerrols to buy birthday presents. There is great selection and useful gifts for the younger kids. "

 
Shannon Freedman
ELLENSBURG WA
 

"People are knowledgeable and friendly. If someone doesn't have information needed, he or she finds someone who does know. I always feel comfortable at Jerrol's."

 
Bobbie Halperin
Ellensburg WA
 

"I love the friendly atmosphere and the wide selection of stuff! I come to you guys for all of my art products and projects, and you always have what I need and more!"

 
Alex Boecker
ELLENSBURG WA
 

"jerrols is a great store to shop at for gifts. They have a great buyer. There is a good variety of affordable items displayed for shopping ease. Thanks. "

 
Diane Teske
Ellensburg WA
 

"Staff was welcoming and friendly! "

 
Kelly Hazel
KENNEWICK WA
 

"Very easygoing navigate through and quick shop"

 
Kasey Evecard
ELLENSBURG WA
 

"Friendly staff. Most places in Ellensburg that hire college students are not friendly atmospheres. Jerrols has a friendly staff that is nice and helpful."

 
Krista Kok
ELLENSBURG WA
 

"Always love the unique selection. "

 
Amy Cziske
Ellensburg WA
 

" You guys have a very cool store, staff is always friendly and upbeat, and your book selection is fantastic. I will probably stop in every time I am in Ellensburg."

 
Dustin Cleary
CLE ELUM WA
 

"A staff member helped me find everything I needed!"

 
Ariel Bender
ELLENSBURG WA
 

"You all never disappoint me."

 
Paulette Bird
Ellensburg WA
 

"Your staff is always helpful above and beyond. They all seem to really like working at your store."

 
Lois Voss
Ellensburg WA
 

"I was unable to locate some of the items I was looking for. The staff was more than willing to help me locate them but when unable to find them they ordered them for me. They always do."

 
Lorena Larrigan
Ellensburg WA
 

"I love the holiday decorating!"

 
Stacia Harmsen
ELLENSBURG WA
 

"Love the customer service, as I always have. That's why I keep coming back! :)"

 
Lynn Sinnema
Ellensburg WA
 

"Always love shopping at Jerrols. Creative gifts, great books, and lots of art supplies. "

 
Lisa Plesha
Ronald WA
 

"Thank you for the birthday coupon. Very much appreciated. Exceptional service as always. One of the most friendly and helpful stores in Ellensburg! Keep up the good work."

 
Joan Lems
ELLENSBURG WA
 

"Staff were very friendly."

 
Meghan Young
ELLENSBURG WA
 

"Everyone is always so nice and helpful"

 
Judy Simpson
Cle Elum WA
 

"I love all of the new products, especially the seasonal items! "

 
Shannon Sadler
ELLENSBURG WA
 

"customer service-always friendly and helpful"

 
Jeryl Brenner
Ellensburg WA
 

"The young man was awesome!! Showed me the different options for paint and accessories and stayed close by to help!! "

 
Linda Schantz
Ellensburg WA
 

"Always feel welcomed by staff"

 
Virginia Bennett
CLE ELUM WA
 

"Jerrols had the item we were looking for and priced reasonably. The young lady that assisted us was courteous and knowledgeable in directing us to the item and equally helpful in the check out process. We are new to the area and happy to find a source for our office needs. We will definitely be shopping there in the future."

 
James Kilpatrick
ELLENSBURG WA
 

"In the digital age, it is great to see such a large selection of children's books available - I found more than I had hoped for!"

 
Lynn Niemi
ELLENSBURG WA
 

"You had Hanukkah stuff! The first store in town that I’ve found that has anything."

 
Lauren Taracka
PORT TOWNSEND WA
 

"JERROLS's service is always great. The employees are friendly and helpful. They are ready to help you find an item or suggest ordering it. I like all the new inventory and gift items. Thank you for an awesome establishment! "

 
Nancy Rainsberry
Ellensburg WA
 

"No need to improve. Your employees are invariably helpful in finding the things I want."

 
Larry Lowther
Ellensburg WA
 

"Kendra always welcomes me with a smile and is quick to help me find what I need and sometimes a little something else that I hadn't thought about."

 
Charleen Bouta
ELLENSBURG WA
 

"I was looking for material to bind some study materials. I thought it might be an obscure item and not likely to find. I found lots and the quality exceeded my expectations."

 
Jeremy Haberman
Ellensburg WA
 

"Was able to preorder a book I was looking for :)"

 
Pamela Tucker
ELLENSBURG WA
 

"Friendly staff greeted me upon arrival. "

 
Marianne White
ELLENSBURG WA
 

"Super friendly staff and easy to talk to"

 
Maggie Arnett
ELLENSBURG WA
 

"Thank you so much for the ten dollar reward. Was able to purchase a wildcat hoodie for great granddaughter. Thank you. What a nice surprise."

 
Judith Caspar
Ellensburg WA
 

"I liked how everyone was friendly"

 
Amber Anderson
RAYMOND WA
 

"Great service!"

 
Madilynn Mackie
PORT ORCHARD WA
 

"The clerks are always polite and friendly and helpful."

 
Nicole Rehorst
ELLENSBURG WA
 

"I always love the quality of customer service at Jerrol's! The workers there are always friendly. The products always are of high quality, though sometimes I wish there were more gifts that were less expensive. Great place to shop though!"

 
Amanda Sedy
ELLENSBURG WA
 

"You always have my every office need and I don't have to travel to another town to get those items. Thank you for that!"

 
Margaret Caribou Land and Cattle
Ellensburg WA
 

"Very friendly and helpful staff! Thank you!"

 
Jill Carson
ELLENSBURG WA
 

"It was quick and simple."

 
Reilly Schoening
CASHMERE WA
 

"Your staff is always so friendly and helpful. I always know that when I go in to your store I'll leave with what I need. Thank you!"

 
Heidi Shaw
ELLENSBURG WA
 

"Best variety of art products in Ellensburg!"

 
Joanne Hillemann
Ellensburg WA
 

"Cody was an absolute lifesaver tonight. It’s my 24th anniversary and I made this special, custom card for my wife. However, since I printed it on a piece of 8.5” x 11” paper and folded it in half, Jerrol's didn't have an envelope big enough for it. But that didn’t stop Codi — she told me she knew how to make an envelope from a sheet of paper, so I bought one your fancy Italian hand-made art papers, and she worked with me to get it done quickly, right there in the store!"

 
Stephen Greenfield
ELLENSBURG WA
 

"Always so friemdly.amd helpful in finding anything you need. Love going there!"

 
Melissa Schumaier
Ellensburg WA
 

"There was a chatty customer ahead of me and he was content to speak at length with the clerk, so the next clerk saw the need, jumped ahead helped me out, very quickly. Thank you!"

 
Christy Avey
Ellensburg WA
 

"My kid loves the balloons that your very friendly staff tie on her wrist!"

 
Janel Jaffe
ELLENSBURG WA
 

"My parents LOVE to come visit me, and I think it is because they love coming to your store. They always comment on how friendly the people are, and a nice selection of gifts. I don't think they have ever been in without buying stuff! "

 
Savannah Popp
MUKILTEO WA
 

"As always, Jerrols had what I needed! "

 
Janet Downs
ELLENSBURG WA
 

"Unique crafting supplies and childrens books"

 
Erika Smith
Ellensburg WA
 

"Staff was cheerful and helped me search for a gift for my mom. Staff was kind to my 3 year old which which is not always common when shopping. I loved the wrapping station. I will be shopping for christmas presents at Jerrolls!"

 
CHRISTIAN BLANCHARD
ELLENSBURG WA
 

"The woman who helped me find just the right 2019 work calendar was gracious, kind and professional. Much appreciation! "

 
Cindy Gregory
Roslyn WA
 

"There are always cute seasonal items and everything is neat and in order. "

 
Brianna Emberton
ELLENSBURG WA
 

"Helpful staff and easy checkout."

 
Nicole Ogan
ELLENSBURG WA
 

"What I have always loved the most about your store is the excellent customer service. I had forgotten my 'Pumpkin Postcard', but the girl helping me just looked it up and said no big deal. Then I forgot the number for the printer ink I needed, so she looked that up too. All without making me feel like a dork or a nuisance. She even approved my pumpkin selection ~ you guys are the best!"

 
Leslie Stone
Ellensburg WA
 

"No improvement needed"

 
Carma Arington
KITTITAS WA
 

"I came for the art supplies, and was happy with your selection. I would love to see greater variety in stock of large, single-sheet paper, particularly heavyweight watercolor. "

 
Andrea Thomas
ELLENSBURG WA
 

"I really appreciated the customer service, especially by a young gentleman that was nearby who offered to take my things and hold them while I was still shopping. Very kind employees."

 
Susan Dunn
CLE ELUM WA
 

"Great selection, and helpful staff!"

 
Kari DeBoer
SELAH WA
 

"They provided information to make my choices with confidence "

 
Ann Pratt
FAIR OAKS CA
 

"Everything is great!"

 
Nancy Watton
Ellensburg WA
 

"We were able to call and describe what we were looktfor and the gal found it and held it for us to pick up later that day "

 
Eric Truhlicka
ELLENSBURG WA
 

"Staff was super helpful, very good offerings at the store."

 
Sarah Krum
YAKIMA WA
 

"As soon as I walked in your store, I was greeted by a happy employee. He asked what he could help me find. I told him and he knew exactly what I needed and where to find it quickly. I had a great shopping experience!"

 
Angela Kelsey
ELLENSBURG WA
 

"Friendly!"

 
Diane Bowers
Bothell WA
 

"How friendly and helpful the staff is the second you walk in the door. Makes a person feel important. "

 
Thad Vaughn
Cle Elum WA
 

"I like all the different items that you don't find in other stores. "

 
Colette Sayastizado
MATTAWA WA
 

"This was my first visit to Jerrol's (I live in Enumclaw and visit Ellensburg about once a month when travel conditions over I-90 are good ;-) I've driven past your building many times, never suspecting what a fun place it is to browse and relax in - I enjoyed a nice iced tea after shopping. The staff were all very friendly and helpful - I love supporting local businesses with such fantastic customer service! I will make Jerrol's a regular part of my visits to Ellensburg in the future :-) My only suggestion might be to include at least 1 or 2 dairy free choices among all the wonderful ice creams. I'm lactose intolerant and had to pass on the great flavors you had - maybe I missed it, but I didn't see any sorbets or ice creams that were dairy-free."

 
Tracy Delphia
ENUMCLAW WA
 

"Your staff is always friendly and helpful . Selections are excellent. One of my favorite stores ! Thank You!"

 
Sue Lapp
ELLENSBURG WA
 

"I liked the promotions and organization "

 
Crystal Clausen
FERNDALE WA
 

"Really enjoyed the CWU night this Wednesday! Way to keep up the energy through a busy evening!"

 
Bryce Harmsen
ELLENSBURG WA
 

"I can always count on the product I need being on the rack and in stock."

 
Debra D'Acquisto
Ellensburg WA
 

"I liked how there was a variety of options and items available. I was, however, looking for a purse but there was only three and I wanted one but it was expensive so, I decided not to get it."

 
Pilar Cuevas
ELLENSBURG WA
 

"I think more friendly contact between customers and employees would be nice. I don’t always feel very welcome when I’m there. "

 
Ellie Myers
ELLENSBURG WA
 

"As usual, I'm always happy with your products and service. So glad you're a part of the Ellensburg community!"

 
Dottie Dracos
ELLENSBURG WA
 

"The staff is always ready to help me find what I can't find by myself. If they don't have something in stock they will gladly provide something else that will work just as well or they will order what I need and I can get it in just a couple of days. It's always nice to be received with a cheery smile and enthusiasm to help me find what I need."

 
Charleen Bouta
ELLENSBURG WA
 

"I liked the variety of products available. Especially that you can purchase individual tax forms, as a small business i never need 50 w-2's or 50 1099's which you typically ahve to purchase in a pack. Thanks so much"

 
Jenifer Schuck
THORP WA
 

"The friendly atmosphere and eagerness to help customers are noticed each visit. We have been customers for many years and the same friendliness and eagerness to help have been the main reason we continue to be customers, along with the great quality of merchandise."

 
Charles Stermetz
Ellensburg WA
 

"Friendly staff and great selection "

 
Robyn Hull-Arango
Ellensburg WA
 

"Wide selection. Free Pumpkin! Always great staff."

 
Carmen Knoke
Ellensburg WA
 

"2nd cashier saw us waiting and called us over. Appreciate the efficiency. "

 
Joan Cawley-Crane
ELLENSBURG WA
 

"Great selection of watercolor paints and very helpful staff. "

 
Deborah Burnaroos
ELLENSBURG WA
 

"The staff is so helpful and friendly. I love shopping here! "

 
Joni Carter
BOW WA
 

"The friendly staff and variety of products."

 
Michael Mantell
SPOKANE WA
 

"Service was great (as always). I was warmly greeted by staff and helped immediately. I always know I will receive excellent service at Jerrol's. "

 
Jennifer Ellis
ROSLYN WA
 

"Your staff is always friendly and helpful. I look forward to my visits to your store."

 
Cindi Greear
Ellensburg WA
 

"No improvement. Cool toys and gift ideas for Christmas."

 
Breanna Hathaway
ELLENSBURG WA
 

"I appreciate how helpful your staff is. "

 
Sarah Gann
ELLENSBURG WA
 

"Very friendly and helpful. She knew her "stuff" about letter-man jackets. "

 
Brenda Picha
Ellensburg WA
 

"I would love to see more rc parts/ batteries. maybe bring in some nitro rigs. I'm always out of glow plugs and am forced to buy online. would love to spend my money locally though! "

 
Derek Hughes
ELLENSBURG WA
 

"I just enjoy Jerrol's overtime I come in! We were looking for Mad Libs and got the last on on the shelf! Even things like the music makes it a good time to be there! Thanks!"

 
Stacia Harmsen
ELLENSBURG WA
 

"The customer service was great! I walked around for a little bit looking for greeting cards, and within two or three minutes someone asked if I needed help finding anything. I was showed several options for what I was looking for."

 
Elizabeth Scott
ELLENSBURG WA
 

" Jerrols is the go to place for me. The staff always gives you a warm welcome. If you can't find it....they will, and, if they don't have it, they will get it !!! I love going to Jerrols !!!!! :) "

 
Elizabeth Miller
Ellensburg WA
 

"I loved seeing all the fall decor and new candle smells."

 
Kiann Tompkins
Ellensburg WA
 

"You had the art supplies I needed! Thank you!"

 
Gary Koch
Ellensburg WA
 

"Great customer service! Very friendly and personable."

 
Laura Carlson
Ellensburg WA
 

"merchandise was nicely arranged"

 
Dwight Bolton
Ellensburg WA
 

"Knowledgeable staff and very helpful."

 
Troy Riblett
ELLENSBURG WA
 

"Very helpful staff!"

 
Jamie Hammer
ANACORTES WA
 

"The cashier was very helpful in changing my address and in verifying that I was selecting the correct ink for my printer. She greeted me with a smile and was very friendly. "

 
D Sparks
ELLENSBURG WA
 

"The staff are always so helpful and take the time to point me in the right direction when I’m looking for something specific. Always friendly as well :)"

 
Sara Leist
Ellensburg WA
 

"it was the bees knees"

 
Teagan Kimbro
IDAHO FALLS ID
 

"+Selection of art supplies -Ease of locating items"

 
Markie Goniu
ELLENSBURG WA
 

"I like that there were new flavors for the months/an event. "

 
Kylee Ochoa
SPOKANE WA
 

"Nice selection of CWU garb. Always excellent selection of art and office supplies. "

 
Darlene Nelson
BELLEVUE WA
 

"Kendra is always super sweet to me, and always willing to help me find whatever I need !"

 
Lacey Crichton
ELLENSBURG WA
 

"People were friendly. "

 
Jennifer Croley
CLE ELUM WA
 

"I was able to easily find the items I needed."

 
Krista Kok
ELLENSBURG WA
 

"Very accurate and nice customer service."

 
Hugh Roberts
KITTITAS WA
 

"I loved the selection of children's toys/hands on crafts. These are perfect for gift giving."

 
Kelly Hollandsworth
Ellensburg WA
 

"The staff are always so friendly and will be honest about pricing and events! "

 
Brittany Cinderella
SAMMAMISH WA
 

"Your staff is always professional and friendly and willing to help. They are a reflection of the type of customer service I have come to expect at Jerrols. They could teach other businesses in town a valuable lesson. "

 
Threehundred Sixety Three DegreesLLC
ELLENSBURG WA
 

"I really appreciated the selection made available."

 
Mathew Panattoni
ELLENSBURG WA
 

"Got everything l needed as usual. Fun place to shop. "

 
Joni Gillard
TWISP WA
 

"Always treated great!"

 
Debi Thompson
CLE ELUM WA
 

"It feels good when someone greets you as you enter. I appreciate the consistently friendly and helpful staff!"

 
Carla Ketchum
Ellensburg WA
 

"Staff was very helpful."

 
Susan Wilson
Ellensburg WA
 

"As always, you have the BEST customer service ever!!!"

 
Gloria Bugni
Ellensburg WA
 

"I came in to purchase "Fear". Staff wasn't sure if there was a copy available but immediately checked on the status and found a copy for me. I also love chatting with the cashiers. They are always focused on one customer at a time. Thank you "

 
Ann Pratt
FAIR OAKS CA
 

"The cashier was very patient with me and was very friendly!"

 
Emily Stanley
ELLENSBURG WA
 

"Attentive Service, had everything I needed"

 
Rachael Scott
Ellensburg WA
 

"i didn't know that you carried HP printer ink, for my old Hp Photosmart that uses 02 cartridges. What a nice surprise, since I have to always order them. I always enjoy my trips to Ellensburg, because I get to spend time browsing Jerrol's!"

 
Linda Allegre
CLE ELUM WA
 

"Your staff is always helpful."

 
Larry Lowther
Ellensburg WA
 

"A very friendly and helpful staff. They knew the inventory equally well. "

 
Bambi Miller
Ellensburg WA
 

"personal assistance/care and asking for feedback after my project with materials purchased was complete"

 
Jeryl Brenner
Ellensburg WA
 

"I liked that there is a bathroom available at the attached Winegars;) I thought it was cute that the cashier apologized for my "wait" of about 10 seconds while she was bagging something for another customer. Just stay in business. I don't shop a lot, but I rely on having your store available for office/teaching supplies and books! Thanks."

 
Hilary Lampard
Ellensburg WA
 

"The staff was so very friendly and helped us sign up for & explain the rewards program. Unfortunately the item we purchased has a few imperfections we did not notice, so we’ll be needing to come back into the store to see if we can exchange it. "

 
Jenna Sundesten
ELLENSBURG WA
 

"Smiles and courtesy"

 
Linda Lundy
Ellensburg WA
 

"Personal assistance to find what I needed in a hurry :)"

 
Joanne Hillemann
Ellensburg WA
 

"Great ssrvice as usual"

 
Becky Carollo
Ellensburg WA
 

"Staff is always super helpful and friendly!"

 
Laura Lipsky
ELLENSBURG WA
 

"It’s a really neat store! We just moved here and the store felt very welcoming!"

 
Rebecca Robinson
ELLENSBURG WA
 

"I thought it was very good. Nice staff and the staff were eager to help you without you having to ask! "

 
Annalysse Schiaffino
GIG HARBOR WA
 

"Staff was very helpful"

 
Tyler Mitchell
EVERSON WA
 

"Great staff and welcoming environment! "

 
Madilynn Mackie
PORT ORCHARD WA
 

"Always friendly helpful folks... Keep up the good work! "

 
James Huckabay
Ellensburg WA
 

"The staff was very helpful and answered all questions."

 
Keith Axthelm
Ellensburg WA
 

"Stay was very helpful. Located a specific item for me when I could not find it. Everyone there is extremely pleasant and knowledgeable."

 
Debbie Hulbert
Ellensburg WA
 

"Person working at the counter quickly volunteered to show me where the poster board was and explained the sizes and prices of the options. Really top notch customer service. All of your employees and such a breath of fresh air, friendly and happy to help, but not pushy. You must have a great recruiting/training process!"

 
Shannon Walker
ELLENSBURG WA
 

"I walked through the door when a young girl asked if she could help me. She went with me to the ink and to the counter to pay. It was quick and I appreciated that!!!!"

 
Ann Warren
ELLENSBURG WA
 

"Liked the variety of products sold, the friendliness of the staff"

 
Meghan Young
ELLENSBURG WA
 

"Large inventory - always find what I needed - and more"

 
Carmen Knoke
Ellensburg WA
 

"We are really grateful for the excellent customer service we receive at Jerrold!"

 
Roberta Clark
Ellensburg WA
 

"Jerrol's always has what I need!"

 
Robin Green
ELLENSBURG WA
 

"The store is amazing the staff was super helpful"

 
Aaren Krier
CLE ELUM WA
 

"Great customer service always!"

 
Sandra Sandeno
ELLENSBURG WA
 

"Jerrol’s always has what I need. And then some! Of course it was a bonus because it was dollar ice cream scoop night. Mmmmm How convenient! Winegars next door! Improvement?? Jerrol’s has it all covered. Can’t think of improvements needed."

 
Janet Downs
ELLENSBURG WA
 

"Very welcoming staff, helped with any questions."

 
Alexia Thomas
ELLENSBURG WA
 

"I enjoyed the service and the ice-cream."

 
Samantha Gilmore
YAKIMA WA
 

"Great CWU gear!!!"

 
Tamara Giacomoni
CLE ELUM WA
 

"The sales associate was courteous, knowledgeable and friendly"

 
John Cavanaugh
Cle Elum WA
 

"Jerrol's employees are friendly and helpful. Most of the time this store has what I need, if not they will order for you at no extra charge. :) "

 
James Harper
EUGENE OR
 

"It was easy to find what I wanted. As always staff was helpful and fun to interact with. "

 
Ann Pratt
FAIR OAKS CA
 

"Great selection of office supplies and good customer service. "

 
Emily Ayers
ELLENSBURG WA
 

"Staff was very friendly, helpful and accommodating."

 
Patti Thomas
YAKIMA WA
 

"Very friendly and helpful staff. "

 
V.I.P Adult Family Health
Ellensburg WA
 

"- Variety of products - Finding what I needed quickly - Having what other local stores don't - Knowledgeable staff"

 
Devon McDonald
PUYALLUP WA
 

"Everyone is so nice and very welcoming. "

 
Arrington Stoll
ELLENSBURG WA
 

"Everyone wad very friendly and helpful."

 
Christina Martin
ELLENSBURG WA
 

"I liked the short distance from parking to store entrance."

 
John Harris
Ellensburg WA
 

"I love that Abby is back!!!!! So wonderful to see her familiar and friendly face welcoming me and helping me (I still need help in the store no matter how many times I've shopped). Thanks for hiring amazing people. I know it sounds weird, but it so matters who is behind the counter because that person can make the few moments you're in the store really great, even special. It is so rare in the retail experience. Thank you for caring that I drop my dollar in your store and showing me that by the way your employees interact with me. I LOVE JERROL'S."

 
Trina Lanegan
ELLENSBURG WA
 

"Friendly quick greeting when entering the store, informative in answering questions and great costomer service!"

 
Teresa McCollum
KITTITAS WA
 

"I know that when I come into your store I will come out with what I need. Your staff is always helpful. This time was more special than usual. I came in looking for some supplies to prep photos for the fair. The gentleman who helped me said that if you all didn't have a package of the hanging tabs that I needed, he would get me some from the store's 'stash.' It turned out that you had what I needed, but it was nice to know that you had my back. Thank you!"

 
Heidi Shaw
ELLENSBURG WA
 

"Just moved to Ellensburg! Love this place. Thank you! I am a smal-businessl craft-artisan and it's so good to have a place where I can get supplies!"

 
Eliot Reese
ELLENSBURG WA
 

"staff is so friendly and helpful. Products are what I need for office plus unique gifts. "

 
Kendra Ford
Ellensburg WA
 

"It's hard to improve on excellence, but Jerrol's continues to succeed!"

 
Andy Howard
LK FOREST PK WA
 

"Always great products! "

 
Scott Robertson
Ellensburg WA
 

"Liked the fact fact that you had the item in stock and a friendly cashier."

 
Joan Brown
Ellensburg WA
 

"Good friendly, helpful service. Keep up the good work."

 
Janett Walker
ELLENSBURG WA
 

"Being a teacher, Jerrol's is always a stop I make in August for classroom supplies. Thank you!"

 
Rebecca Dunbar
Ellensburg WA
 

"Great art supplies!!"

 
Kathleen Nelson
SPOKANE WA
 

"Knew exactly where to go and the book I wanted was in stock, perfect!! "

 
Brittany Holmes
Ellensburg WA
 

"As always, it's all about the staff: friendly and helpful without being intrusive if you just want to wander the store. Almost makes it a pleasure to spend money on printer ink! (Okay, I said almost... :D) "

 
Liz Fountain
Ellensburg WA
 

"Great selection of basic homeschooling supplies."

 
JoAnna Gordon
ELLENSBURG WA
 

" Everyone is always so helpful and smiling. It's a pleasure to shop there "

 
Jessica Rodarme
ELLENSBURG WA
 

"We were asked by several staff members if there was anything we needed help with and they actually meant it. When we asked questions, they went out of their way to find what we needed. "

 
Jessica Morris
ELLENSBURG WA
 

"Jerrol's is a one-stop shop for my business in Ellensburg. The staff is always friendly and helpful. Sometimes I have a last-minute need for a form or office supply. Thanks, Jerrol's, for always having just what I need on the shelf!"

 
Pamela Fulton
CHELAN WA
 

"Sales people are friendly and helpful."

 
William Amo
Ellensburg WA
 

"Yah, Kendra. She's quick, helpful, fun, endearing. She tackled learning a new operation so she could order maps for me. She asked for help from a co-worker. Without interrupting her work on my purchase, she provided helpful information to another co-worker. "

 
Beth Waite
CLINTON WA
 

"As always, service was great and cheery. Jerrol's has the goods!"

 
FRANK MILLER
Ellensburg WA
 

"Fast and easy, and I got what I needed. "

 
Samantha Darling
ELLENSBURG WA
 

"I was able to find what I wanted without ordering online.i like the kinds of things you carry.learning toys,puzzles,arts and hobby shop items.seldom do I leave empty handed."

 
Joni Gillard
TWISP WA
 

"Friendly and helpful staff. More people came to the register quickly when the extra help was needed-all the while with a friendly face and a positive attitude"

 
Jaymi Williams
Ellensburg WA
 

"Jerrols has a wide selection of many different types of materials. I love going there and just wandering around thorough the aisles. I am always pleasantly surprised at new items in different nooks of the shop."

 
Amanda Von Jentzen
Ellensburg WA
 

"This has always been my favorite store! The employees are always so helpful! Keep it up! "

 
Hannah Korbuszewski
RENTON WA
 

"As always, my visit to your store is a pleasure! Especially nice to be greeted with a smile, a hello and how can I help you! I love the great customer service and the knowledge your employees have in helping you find whatever it is you are looking for! Keep up the great job!!"

 
Blanche Rhea
FARMINGTON WA
 

"great quality and great staff"

 
Shahtese Gable
KENNEWICK WA
 

"An enjoyable experience as always. Staff members are always friendly, knowledgeable, and eager to assist customers as well as co-workers. The store always looks great and employees are working, performing tasks in between transactions as opposed to standing around waiting. They are also observant and prompt. It's no wonder the business has thrived - they are a true convenience and I look forward to my next visit!"

 
Brittany Saboe
Cle Elum WA
 

"I liked that the staff knew me by name and greeted me as soon as I walked in to the store."

 
China Paulman
Tacoma WA
 

"Nice selection of travel journals and free ice cream!!!!"

 
Jeffrey Snedeker
Ellensburg WA
 

"Love that I am able to purchase quality Ellensburg mementos, products, items in the store."

 
Debra D'Acquisto
Ellensburg WA
 

"Best customer service anywhere! I love shopping at Jerrol's; they have unique items, knowledgeable and friendly staff, and a great selection. I love the family history; this place is truly run like a family business should be!"

 
Janette Paulson
Kittitas WA
 

"Staff explained Rewards Program, and were friendly and helpful."

 
Michael Lopez
ELLENSBURG WA
 

"I was very impressed with the personal help given in order to find coloring pens for my new hobby of adult coloring books. You have a beautiful selection and I have already told other people in my apartment complex of how affordable the pens were."