"Was asked by multiple staff members if help was needed. Cashier made sure I received bonus points, much appreciated."

"The ultimate “neighborhood drug store”...Always has the thing you actually ran out of the house to get! "

"I liked everything, no complaints at all. Very friendly and helpful. "

"Yall never have white fine tip paint pens"

"Enjoyed seeing the old records. I bought quite a few. "

"Great selection, friendly staff. "

"I had been looking for printer ink, and when Jerrol's got a shipment, they set aside an ink cartridge and called me to let me know it was in! Great service."

"Great customer service. Excellent measures in place to promote social distancing."

"It always feels like there is happy music silently playing whenever I come in because your sales people are always genuinely cheerful! Wonderful! I appreciated seeing your decorated push pin pumpkins sitting on the counter next to the register. As I was heading to Seattle for a rare in-person art date with my 6 year old granddaughter I snatched up the pins and am looking forward to what our pumpkins will look like! Great idea!"

"All the employees are very helpful and friendly I didn't notice anything that needed to be improved"

"I needed printer ink. She looked it up and found the correct items. Easy! Quick! Thank you!"

"Staff were all very friendly and helpful! Everything from ink for your printer to watercolor pencils paper cutters!I love the store!"

"I love the happy, efficient staff who serve me when I need something. Gloom and Doom does not work with me. So thank you, for the laughter and excellent customer service. "

"The employees are always so friendly. They make customers feel like family."

"Everyone was so friendly and willing to help! Keep up the great customer service "

"I loved all the things you have for kids + all the craft supplies. Wish I knew about your store sooner! "

"Your staff is always friendly and smiling, super helpful and held the book I wanted and helped order another, even took a minute to make some other suggestions on what other customers are reading :)"

"Love the variety, but prices a lil high."

"Never had anything but positive experiences at Jerrol’s - for me, since 1980!"

"Staff always willing to help when I'm looking for something "

"Friendly staff greeted us as we came in, availability and price of products we were shopping for."

"I like that I was greeted when I walked in the door, but was left alone for the remainder of my visit, letting me shop in peace. It wasn't overwhelming having an employee breathing down my neck the whole time. I love Jerrol's so much, and I will forever be coming here for all of my art needs."

"Great customer service as usual"

"everyone was very kind and I had multiple people ask if I needed any help and overall high quality service."

"Friendly service!"

"The person answering the phone was very helpful in checking to see if Jerrol's carried what I needed. Since this was not the case she checked to see if they could be ordered for me. Since this was a special order which I have not yet received I could not rate the quality (which I am sure will be just great)"

"I love the rewards you offer! I thoroughly enjoyed browsing and seeing the items you so often have- my favorite being the darling stationary. Love the rewards and reasons to come in though I don't always "need" something."

"Everyone was very helpful and friendly. They helped me find a few items quickly. And my girls were excited to wrap a present they had bought. That’s a highlight for them! "

"Kendra and Taylor are awesome. So friendly and helpful and funny. Enjoyed our visit. The store looks amazing."

"Not only is the customer service second to none, the health protocols make Jerrol’s one of a handful of businesses I feel confident I can go in without an extremely stressful visit. Thank you for your continued dedication to our community and our health!"

"The staff were all very nice and welcoming "

"Your salespeople are always friendly and helpful. They always greet you when you enter the store. They're the best?"

"Ordered online, picked up in store, worked like a charm. The one substitution in my order was pointed out so I could okay it before payment. Thank you for using reusable/recyclable paper bags - nice ones! Everything about how Jerrol's and the staff are dealing with pandemic conditions feels right: careful, compassionate, thoughtful, and positive. Thank you!"

"I feel so at home in your store. Thank you!!!"

"I can’t remember my cashiers name but she was the sweetest human in the world and she deserves a raise!!!!"

"Friendly helpful staff, great selection of items"

"I thought the book section was excellent. I appreciated being allowed to browse around freely."

"Keep up the good work on customer service. Wish store hours were a bit later but understand. "

"As always, great customer service and wonderful product choices!"

"I love to come to Jerrols in the fall to see the new school supplies."

"I found great birthday cards for my son's and grandson's upcoming fall birthdays plus what I hope will be a much appreciated recent release book for my grandson. Jerrol's is always a lovely place to shop. I don't, however, need or want much for myself and so shop only for gifts at Jerrol's. "

"Staff was helpful, staff ordered a book for me, was notified when it arrived, and staff was helpful and friendly when I came to pick it up. "

"Items were easy to find and the clerk who waited on us was very helpful and friendly. "

"The customer service is always excellent here."

"Whenever needed, the staff is ALWAYS very happy to help, they greet you upon entering the store, and wish you well as you leave. Excellent service consistently."

"Always interesting merchandise, good customer service."

"Great hobby shop with awsome service and selection. "

"Greeted with a smile Always great service"

"Everybody that worked there where very nice."

"You guys are AWESOME ??"

"Nothing your staff is very kind and your store had all the supplies I needed "

"The lady(I don't know her name) who helped me has been always so friendly and helpful. I enjoy talking to her everytime I go in the store!"

"When you enter Jerrols, you are always greeted with a smile and assistance is happy and ready. They are efficient and I always leave with not only what I came for, but possibly something else I couldn't resist and a nice feeling about the experience!"

"Love the customer service, employees are always so friendly and helpful!"

"Very friendly"

"The block off from Winegers, masks only, and hand sanitizer. "

"your staff is always helpful and friendly."

"It was great - I needed a creative solution and the employee worked hard to help find it for me, offering to laminate a poster to work for me to use with dry erase markers. He was kind and super helpful!"

"Great customer service "

"I appreciate good customer service and you guys provide it. Thanks! "

"I appreciate the safety measures in place in view of the pandemic. Even behind masks, the Jerrol's team conveys friendliness and appreciation of the customer! Well done :-)"

"Everybody always cheerful and helpful."

"Am so thankful that Jerrols always has what we are looking for!"

"Staff were so friendly and helpful."

"Thank for making your business safe and inclusive! As always, your staff are excellent! "

"I appreciate the curated selection of books. I found an art book and supplies to start on a creative project right away."

"I love the map section! I’m sure it’s hit hard this time of year, but I can’t wait to see what’s waiting for me there on my next trip in. "

"My friend told me that if anybody had a children’s book it would be Jerrols. Sure enough you had it!"

"I love everything about the store "

"The staff is top notch. "

"Being able to consult over the phone and get the product in a day or two is amazing!!"

"Shopping at Jerrold is always a good experience. You’ve done a great job adapting the store for the current circumstances. Thank you."

"Hands down the best customer service, quality products, great selection and inventory of products! Just an amazing place! You feel the excellence the second you open the doors to shop! "

"As always, I enjoyed my shopping experience @ Jerrol's = and even though the staff have masks, I can 'hear' their smiles :) thanks for Keeping customers and employees safe!"

"Im working on a project and needed some additional products, no fuss n muss. comment, the foam sheets, if they cold find a way to price them that didn't pierce the fabric, that would be awesome, too much waste when they do that. "

"Found the canvas size I wanted without having to order it. "

"Always such great service and selection!"

"Service was excellent and could not be improved. "

"Quick service to ask if I needed help. The employee promptly looked up a book I was searching for and when it wasn’t it stock she ordered it for me. "

"Jerrol's staff is friendly and professional."

"Staff was friendly and willing and able to help me. My helper came with me to show Jerrol's selection of watercolor paper. Everyone was cheerful, in spite of a customer who entered the store without a mask and then made a scene about his rights and "knowing the law." Staff was professional and respectful and handled the conflict perfectly. I felt bad for them that they have to deal with that."

"Came in to use my birthday certificate and gift card. Able to find the ink cartridge I needed. Staff very helpful and efficient."

"Very friendly and helpful when I called to see if something was in stock. It was and set aside for me to pick up later in the day. Associate was very kind and helpful."

"Your staff is friendly and helpful without being to "helpful." I am always greeted and treated with respect. As a person of color I appreciate not being followed around the store, like at other businesses in town. I appreciate and value your commitment to equity and racial diversity, religious tolerance, LGBTQ in our little community. I know I can buy items for less on Amazon but I am choosing to support your store.-Susana"

"I like the staff at Jerrol's always friendly and helpful."

"Great customer service! "

"I like the mask policy and masks provided at the door. I LOVE the record addition and find myself there every week now buying a couple."

"The store was set up for easy shopping and I found what I needed super quick"

"Employees so chipper and helpful!"

"I walked around and looked at CWU clothes but didn't find anything I had to have... I was going to get a HP63 black ink cartridge but it wasn't available so I got the HP63 color ink cartridge. I love Jerrol's actually! Office Supply stores are my bag. "

"Pleasant arrangement of items and easy to browse."

"Friendly staff, great selection of books and toys! "

"Everyone is willing to help and find who can if they can't. We love our trips to Jerrol's."

"Larger Quality selection of children’s books and toys; Would like to see increased selection of art and educational toys; Would like to see dedicated play or story hour for shildren to sign up for."

"Things seemed like normal in that all the great products of Jerrol's were available, but the space was clearly thought of for safety and sanitation. I appreciate the way you have continued doing business through the pandemic."

"I always love dealing with you folk, no complaints! The book I ordered was ready to go, the store was bright and clean, and so was the lovely sales clerk. She made the simple task even easier. Brava!"

"I always get quality products and attentive customer service when visiting Jerrol's."

"GREAT BOOK SELECTION! And your covid sanitization stuff is awesome too! What to see more of? Hmm just stay true to what your store is."

"Always friendly!!"

"Good service and nice people I really enjoyed my visit. I am a early learning teacher And i like the good education material wath i found. "

"Kendra was so friendly and helpful. She knew where to look for the items I wanted."

"Very friendly knowledgeable service "

"They guy with the red hair was awesome ?? He helped my son and I find the perfect gift for my daughter, I dont know your name but thank you!! She loves it! "

"My son and i received friendly greetings from multiple employees when we walked in. Though we didn’t need any assistance on this trip but I know I could have gotten it if I had needed it. My son and I love your kids section there are so many great books and toys to choose from"

"Always find what I need. Kendra is so sweet and helpful. "

"Bought great Green Trails Maps at a great price once again. Somewhat sloppy laminating job, and I trimmed them myself at home. Slow go, but all in all a good visit."

"So good to see Kendra is back. She is such a dear- greeted me by name and we chatted a bit. Also found some great birthday gifts for my kids!!"

"We love visiting your store. Thank you for being a beacon of kindness, hope, and inspiration in such a small town that needs more of what you offer. "

"I really love how happy your staff is, how helpful they are in making sure you are finding just what you need. Thank you "

"I found exactly what I was looking for. Very friendly and helpful staff. I appreciated the concern for safety and rules were followed. Thanks!"

"Pluses: Rolf's helpful attention to Jean as she rested on the outdoor bench. Very quick and product-knowledgeable young man who helped Fred find pens to fit his needs. Always cordial, helpful people. Minuses: none at all! "

"First of all, we appreciate Jerrol's approach to following the State requirements for safe retail shopping. Feel absolutely no anxiety when in your store. The staff has always been personable and professional AND patient in their interactions with customers--and if possible, is even more so now. We found everything on our list. As for improvements...How to you improve perfection???!!! Thank you to all in the Jerrol's "family"!"

"I always enjoy a visit to Jerrols. Even if I don't buy anything I like to look around!"

"I perceived Jerrol's as very responsible facing the pandemic. "

"Staff is always friendly and courteous. I enjoy the atmosphere and product you find at Jerrol’s. "

"Friendly staff "

"As always, great customer service, product availability and friendly helpful staff! No complaints."

"Grandson saved enough money to purchase his Traxxas TRX-4 SPORT . The cashier was very patient while he counted out his money for his BIGGEST PURCHASE for a 7 year old. Very happy grandson it couldn't have been any easier. "

"I like books most of all. I do find many other items as well. Thank you."

"Staff are incredibly helpful and kind. I always find what I need when I shop here. "

"I loved that there is always somebody available and ready to help you out at Jerrol‘s. I recently went in to use my birthday certificate and wandered around the store for about 45 minutes. I was welcomed into the store by one of the staff and then when I came up to check out I was welcomed again to come up to the counter to purchase my items. After I got my items I was wished a great day as I headed out the store. I love the staff at Jerrol’s!"

"Always enjoyable to shop here! "

"Everyone is alwys so friendly and helpful."

"I have been in the store on several occasions and every time they have been very helpful and friendly. Excellent customer service!"

"people were nice & informative "

"Due to Covid-19, I had to order supplies for a project by phone. Customer service was excellent, as always! The employee went above and beyond in searching for the supplies, and offered helpful suggestions."

"You get your ink orders in really fast!"

"Your store is well organized and orderly. It is easy to find things in the arts and crafts department. You also have great variety!"

"My eyes teared up when I parked in front of the windows painted with the messages speaking for equality and respect. Well done! The ink pad on the Melissa & Doug stamp set was dry. Turns out that my granddaughter has other ink pads so in the end it wasn't an issue. The gift was a hit regardless! Walking into Jerrol's I can always expect to be warmly engaged and to have superior customer service. Without exception!"

"Helpful clerks"

"I appreciate the nice selection of books and cards, especially locally printed ones. I feel confident that I can find unique and high quality items for gifts. "

"Great people "

"I like how clean and safe the environment felt."

"It was nice to be in a clean, safe store, I love all the work you do for your customers!"

"The friendly and helpful staff are the best. Jerrol’s has always had top notch customer service! "

"I like the selection and the staff is always helpful."

"Crystal and Jessica knew exactly what we needed, explained best application methods, safest route to go and helped us to meet state/county COVID compliance.Thank you Crystal and Jessica!!"

"I liked that when I could not find what I was looking for, the associate took time to help me look for and find what I needed. "

"Jerrols consistently through the years provides amazing customer service and has the best selection. My recent visit was no different. I also appreciate your forward thinking during the pandemic. As well as community for all people."

"I love that you're always so kind and willing to help. I love all the pretty things you have in the store. I love that if you don't carry something, you're always willing to order it for your customers. On my way out, I saw your "Thank you Dr. Larson sign, such a loving gesture. Thanks for existing! "

"I love the kids who work here! So sweet."

"It’s always nice to visit my former work family! I love the improvements in the interior of the store, and as always, everyone is wonderful! "

"As always very friendly and helpful personnel!"

"Staff was friendly. Only thing I couldn't find which I needed was brightly colored ( or any color other than white or yellow) 5x8" writing pads"

"The young gentleman that helped me out was very helpful and I felt that he was actually interested in the project that I was working on and helpful in finding what I needed and additional Items I could use, help with knowledge and personality. Sorry about this, He was Latino and his name in English was George, don't want to insult him by mispelling his name."

"Very efficient staff and reasonable prices."

"Friendly professional and efficient service. "

"Excellent service and the staff who delivered the bookshelves and file cabinet were very professional and friendly. "

"Very personable staff"

"Love your store, love your employees. I always find what I need and, if not, I can count on your associates for assistance. Every visit is a pleasant experience. You are the proof that small and local is better. "

"You made it easy to obey the covid rules. The girl that helped me was very nice and patient. I felt very comfortable and was able to get what I needed with ease."

"You had everything that I wanted and the customer service was awesome "

"No one got upset at me for wandering around, cause it takes me a while to figure out what I want. It was really appreciated."

"Friendly service. "

"Very friendly and helpful staff."

"Excellent selection and customer service! "

"I went to the store few minutes after closing time (I didn’t notice passed closing time!) but the cashier didn’t mention she was closing and didn’t rash me. I could spend time to find what I needed. Thank you!"

"I really appreciate the accommodation the Jerrol's team provides for my shopping ease, as I am high-risk. I looked at products online, brought a list to the parking lot, and waited safely in my car as my order was picked, rung up, and delivered to my car by a cheerful, masked team member. Thank you for your care, flexibility, and outstanding customer service! "

"Helpful friendly clerks"

"The staff is supwr sweet and always happy to help me find what I need and their is a plethera of amazing things to purchase! "

"I was greeted and offered assistance upon entering the store. The clerk offered to hole our items while we continued shopping. Very friendly and efficient. Always a pleasure shopping at Jerroll's."

"I was glad to find masks and an aloe vera based hand sanitizer right up front. The young man who greeted me as I came in made me feel so welcome as he started up a conversation about my Felix Hernandez "King" shirt. With the mask wearing, it is really nice to hear people talk and know they are smiling underneath. Thanks for the big signs on entry about wearing a mask and for making masks available to people without one. It is nice to get back in the store again."

"Loved finding new alumni items, books and games for my 8 year old, and as always great customer service!"

"I've always loved coming to the store even though my visits are very spaced out. Only thing that I can think of was a wider range of religious books, as in not of just Christianity and those that are similar. But I realize that likely wouldn't be a worth the effort as it's not widely sought after."

"I particularly appreciate the courtesy and helpfulness of the clerks. They helped me find everything I needed very quickly."

"I liked having facemasks available for customers who may have forgotten their mask. The addition of the vinyl records is great. My husband just bought a record player and now we have a local place to shop for records. I also love purchasing purple gel pens and you have a great selection. (there are several studies on the role of color on memory at NIH, and I had an instructor specifically name purple as one of those colors). Jerrol's has friendly and helpful staff, just one more reason to shop here."

"I think you have a great selection and you carry quality products. It’s hard for me to choose what to get! Haha"

"Wonderful help with the EHS lettermen jacket. It looks great. Staff is the best, and rootbeer ice cream sample was delicious! Thank you!"

"Clean! Thanks for offering free masks lots of good summer books for kids"

"No matter how many times I come in, or new employees I meet, everyone is so knowledgeable about the inventory. I love getting lost at your store, adore the staff you hire, and respect the level of dedication and training that I see in every employee! I've never had a single bad word to say about Jerrol's and recommend you guys to anyone who hasn't had the pleasure of coming in. Keep up the spectacular job!"

"Best small town business. I have been patronizing Jerrols for more than 60 years. Love, that I can find what I need and the employees are friendly and very helpful. #??JERROLS"

"Jessie was very helpful. The ink I needed was out of stock but she said the other one would work just as well! If not I could bring it back! It worked just fine! "

"The young gentleman was more than eager to help me and answer all my questions. Very polite!!"

"I was able to find what I came in for right away and was greeted by the door. The staff was more than willing to help me and I was impressed by the safety precautions taken by the store amid Covid19"

"My experience was great! I went early to avoid crowds and distance safely and was pleased to see how safety-minded you are! I love that you have masks front and center and that you have a lot of cleaning supplies to help us stay healthy in our homes. Thank you for that! "

"They mistakenly charged my account with an extra item. I had realized it after leaving the store but they made it right when I came back in."

"I liked that you had paper. Thanks for having paper. "

"Friendly, clean and safe, well organized, quality items"

"I chose to purchase good quality instead of excellent quality. ?? The store is always super clean and the staff extremely friendly and willing to help. It's a little difficult at times to find what you need. Usually I don't mind as I like to browse this store. This visit I had almost immediate help even though I didn't ask for it, so it wasn't a problem."

"Your orders come in really fast!"

"Thank you for providing a mask! The staff went over and above in providing their considerable help in locating the items that I was interested in purchasing! Kudos to both of them!!"

"I liked that customers were required to wear masks, that hand sanitizer was available at checkout, and that the doors were left open!"

"Everyone was friendly and eager to help. Got most of what I came for except for one paint brush, no emergency. Thanks"

"Staff is very friendly and helpful. Excellent Excellent variety of crafts/office supplies/books"

"Every person working is always friendly without being pushy. It’s always a great atmosphere and selection is always amazing."

"Found the puzzle quickly that I looked up online. Purchased modpodge glue for a good price. Always a pleasant place to shop for books, games, puzzles etc."

"Always the best service possible from friendly staff. "

"I wish I could remember the name of the staff member who helped me. They knew exactly what I wanted, were incredibly helpful and friendly, and made the over-the-phone experience so much less stressful than I feared it could be. I was so happy after, and especially when I received the book!"

"I'm so happy that Kendra is back at Jerrol's! She is always, always helpful and also, kind. I am grateful that Jerrol's so rapidly and efficiently created a situation in which customers could purchase essential items like sanitizers, TP, and masks. Though I realize now that some of these items were available all along, you made us aware and reached out to let the community know. Jerrol's has always adjusted to the needs of the times and this virus time is no exception. Thank you for seeing the customer's need and meeting it!"

"Love that you carry many quality art materials! Would be great if you also carried a wider variety of art hanging options. Also, wish you had some small natural art sponges for sale."

"Found what I wanted, and more. Service was quick and friendly as always. I almost always stop by when I am in Eburg. "

"Great customer service and love all of the educational products you’ve got for kids!"

"As always I am treates as your only customer with attentive personel to help me when needed or to let me look on my own."

"Absolutely fantastic! Friendly staff and great products!"

"As always, a great selection of gift cards, which was the reason for my visit this time!"

"I’m thankful you are open- it’s a lovely way to be distracted.... being in your store."

"We were happy to visit and support Jerrol’s knowing you were taking the extra precautions to help serve our community during this difficult time. Stay healthy! "

"The customer service was outstanding! "

"I love the variety of products and how you manage to always have anything I need! The sumo mechanical pencil was my favorite find along with my granddaughters Easter present. Jesus and Easter. Perfect for her! "

"I like that I can all any employer for help finding oddball items, and they are very knowledgeable on their products and where to find them!"

"I thought the staff was very helpful, friendly and took time to make sure I got what I needed. "

"I needed a gift for a 3-year old, and the only hard part was choosing which cute board books and "Melissa and Doug" toys to buy! Nice selection and friendly staff."

"I liked that I was able to find what I was looking for quickly. There isn't really anything I would like to see improved?"

"As usual, friendly, professional staff giving friendly, professional service. "

"Great job of adapting to the concerns about disease transmission while keeping the doors open (literally) for the community. Thank you!"

"Friendly and helpful employees! "

"Always pleasantly surprised by the selection of children books. It is what keeps me coming back!!"

"I love the items and quantity stocked. There didn’t seem to be any employees floating around asking if people needed help. "

"I always find what I need - and more!"

"I loved that everyone was friendly and talkative! I knew if I had any questions that the staff would be there to help. Wish I remembered their names! So nice to be able to get art supplies at a decent price!"

"Friendly, knowledgeable service."

"office supply selection is good but no rolls of labels for my Dymo label printer."

"I love being able to order books, pick them up at Jerrol's, and support a local business rather than a corporate giant. Most of the time, the books arrive within a day or two, and without any additional shipping costs. It saves me time, prevents an extra trip by a delivery truck to my house and the associated fossil fuel use, and best of all, I get to stop in one of my favorite businesses. Jerrol's is a local treasure."

"It was great!"

"I've been a Jerrol's customer for over 40 years, and the store is the same as it always has been: Friendly, efficient, and well-stocked for my needs. "

"I appreciate the hand sanitizer dispenser in the entrance."

"I truly love how friendly everyone is. I always feel welcomed and truly blessed."

"Great selection Happy employees Always a fun experience ??"

"I like all the new R/C car parts, I would like to see a little more Axial parts and not just Traxx's parts. I do understand that you carry more Traxx's cars then Axial. Still like all the New Parts !!"

"I loved your selection of Easter merchandise. Your holiday items are a main draw for me! "

"I really like the IOUIs (items of unusual interest)!"

"I was greeted and helped by two clerks ( I had to shop again after the first purchase because I was so disorganized). They were both very friendly and efficient. Knew right where everything was located and asked for my rewards phone number (I really appreciate this because so many other stores fail to ask when I shop and I miss out on points.)"

"I am very happy with my visit and the products. "

"I would like to see the opportunity to use certain coupons with others. For example, I had the starting $10 reward and a $10 birthday reward. I feel the birthday reward should be able to be used with any other offer since everyone only has one birthday."

"Employee very helpful to find books I was looking for."

"I looked confused and your employee, on her way somewhere, stopped and totally helped me find what I needed. Wish I caught her name."

"Everyone was helpful,when I asked for help "

"Staff is always sooo nice but don't 'bug' you."

"Staff was friendly and helpful. Large selection of Traxxas parts, good selection of Traxxas vehicles. Looking forward to my next visit!"

"I always love the amazing variety of art supplies! I needed a desk calendar and they had it! However prices are mostly the issue when it comes to the majority of my visits."

"I'm always greeted with friendliness and asked how I can be helped. "

"Always a great experience!!"

"Customer service was excellent and I love that I can get the wood wick candles there. "

"warm kind helpful staff"

"Good assistance from staff with locating products. "

"I love your selection of pens. I spent way too much time in that aisle, lol, but I ended up with a bunch of awesome new pens, and a new favorite. Thanks again!"

"You had what we were looking for and the staff was welcoming and friendly "

"I always love coming into your store. You always have what i need at a great price."

"Everything was great. Staff are always kind and friendly."

"You always seem to have what I need. Thanks!"

"Always helpful, cheerful and polite help!"

"I always enjoy the unique gifts I can find for my family. "

"very friendly staff"

"I wanted to see a book prior to purchase, but it was wrapped in plastic. The cashier was very gracious in agreeing to unwrap it so I could look in it. I did purchase it. No problems."

"The Jerrol's staff was really welcoming and super friendly. Keep up the good work!"

"Laura was extremely upbeat and helpful. I needed ink for a rubber stamp and she went through the extra effort to find out if it needed be be water based or oil based."

"I always appreciate the friendly staff. While I didn't find exactly what I was looking for, staff offered another suggestion in store, as well as offered to order the item I was looking for. Thank you!"

"Young man was very friendly, helpful, sincere and thorough. "

"I knew what I wanted and my greeter took me to the right place in less than a minute! ya gotta love that."

"Always good service!"

"I'd like to see more interactivity with local artists. Maybe some more demos of materials and techniques. Even a few brief how to classes. Or info from some of the various artists inspired projects that have been done around town in the past the history of how they came to be, etc."

"Always friendly, helpful staff. A great variety of items to choose from - items I need, as well as when I'm looking for something fun & a bit different. Jerrol's never disappoints."

"Always friendly staff very clean store unique items"

"Customer service was top notch! Took us to exactly what we were looking for! "

"I came in for 1 thing- a drawing pad for my daughter. And I left with 3 bags of my favorite chocolate covered Chukar cherries... and the drawing pad, of course. Thanks for having tasty treats along with all I needed!"

"Your business and the Papa Murphy’s are the best two business locations in town for customer service. Your employees are well trained, helpful and CHEERFUL. it’s not common to find folks that are “happy to help” these days. Thank you for contributing to a better society!"

"Products I was looking for were easy to find "

"Staff was helpful and gave a hand reaching high shelves "

"I really like the variety of items that you carry. Great spot to visit. "

"My problems with shopping at Jerrol's are that as soon as I walk through the door, I want coffee and ice cream. I am easily distracted by books so I typically end up with more treasures. I love ice cream and coffee and I love books. I love Jerrol's "

"No suggestions."

"I love the maps I purchased so much! What a wonderful local business. I'll be purchasing as many things as I can from here from now on. :)"

"Staff was super helpful helping me find what I needed. And, I was able to buy some of the clearance items (phone charger and clothes). They were excellent bargains. Staff made sure the prices were rang up correctly. And, I love the clothes!!! "

"I liked the friendliness of the staff, and how helpful they always are! I can’t think of anything I’d want to see improved!"

"cashier was very friendly"

"The associate was so nice!"

"Was told of the current sale and found very good deals on merchandise. "

"As usual, other Kerrol's staff was friendly and helpful."

"The closeout sale was a nice surprise. In addition to the inexpensive gift items we purchased, I found some nice brushes for a really good price. "

"You had a great winter sale going on!"

"I saw a new face yesterday and once again you have given us a full service, nice person to help out. Where do you find these people? I feel like I could fill these in BEFORE I come in. It's always a good experience. "

"I love bringing my kids in to get milkshakes at Winegars and then we walk around Jerrols and find things we can’t leave without :) "

"Taylor was very polite and helpful!"

"The employee who helped me walked me through the store just to help me find what I needed. It wasn’t on the floor so he went to the back to grab it. Very helpful "

"I liked the sale items "

"Loved the event of late night for Wildcats! Loved the food that was provided and the coupons sent via text. "

"Always friendly, Professional help. Greet the Customers as soon as they come in, yet don't hover."

"It is fun to browse throughout the store and see different items that I can not find in other stores in Ellensburg. It is a great place to get school supplies and gifts for others. Access to yummy ice cream is a PLUS!"

"Friendly staff and great prices. I would have liked to see “white lines” brand graphing paper. Thanks for being awesome. "

"The variety of stuff in the store"

"It’s the place that has a little of everything. Such a cute shop that has such a history behind it. Definitely coming back soon!!"

"The employee working greeted me and told me about your winter sale items. It was very nice, because I was able to find several items and save money! Thank you...??"

"Great customer service!"

"Cashiers are always helpful. "

"A wonderful staff who knows exactly where to find what I need every time!"

"Staff were very friendly and helpful."

"I was guided to the items I inquired about and the clerk was helpful with my questions. I appreciated the fact that she stopped doing her task to help me."

"very friendly staff"

"I always enjoy walking in to Jerrol’s and being greeted immediately and asked if I need assistance finding anything. It doesn’t seem to matter who is at the counter, each salesperson is friendly and helpful!"

"I have always appreciated Jerrol's and am thankful you are in our town!"

"I was quickly acknowledge by employee and shown what I needed."

"The smell of the coffee! Ha. "

"I enjoy visiting jerrols and will always buy my gifts, books, and stationery supplies there (over Fred Meyer) because of the personal greeting from the cashiers, the exceptional Customer service, and great selection in the store."

"The gal at the register genuinely seemed to enjoy her job and helping customers- she was delightful :)"

"i enjoyed the quality of the items i purchased. no complaints"

"The friendly staff and quick service were helpful. That being said, sometimes the prices are not that close to the items you are looking for."

"No improvements needed"

"Staff was super helpful"

"Friendly staff and the product I needed. "

"Customer service always very helpful. Excellent."

"I believe it was Meghan that helped me. She was friendly, helpful, and observant as she noticed I had my "reward" with me. I've already put my purchase to good use. Everything was great!"

"Staff knows when you enter and you are greeted with a delightful. "Hello"!!"

"Very helpful and knowable."

"Excelente customer service. A.l.w.a.y.s!"

"Without exception, every staff member was friendly, knowledgeable and helpful."

"A gentlemen greeted me as soon as I entered the door. No improvement needed. "

"Easy to find things I'm lookiñg for "

"the help is just right on it. if I am waiting in line someone opens another till, instantly and every time. Very friendly as well."

"I appreciate the genuine friendliness of the staff!"

"Great customer service, very friendly and helpful. "

"Everyone are so helpful,it makes you want to come back. "

"The service was AMAZING! When I asked what I was looking for the staff knew exactly where it was and also helped me find it. I felt so welcomed and cared for when checking out. I will most definitely be coming back to shop here. Thank you!! "

"Staff are always friendly. Rill Foods soup samples - great way to try one to see if you like it. Nicely done, Jerrols!"

"had everything that I needed and had new things for me to try"

"Great seeing you, Rolf! Your staff is (are?) great!"

"Variety of items and friendly atmosphere."

"The displays were very welcoming, as was the staff! thanks for having a great selection of general books and gifts~"

"The product we wanted was in stock, good quality and priced reasonably. Staff was friendly and efficient."

"Very friendly staff"

"Kendra always has a smile on her face and the staff is helpful and polite. Jerrol's is a great location for special ordering the books I want and getting them withing 2 days...I appreciate that! "

"Extremely helpful staff! "

"The staff at Jerrol's are so nice and make an effort to help you find what you are looking for. "

"It was great!"

"Always love stopping by and seeing what is new. Staff are always super friendly and willing to help if needed."

"I was waited on right away and had help taking my item to the car"

"I always find the perfect unique gift I'm looking for, topped off with fun wrapping paper! I'm always greeted as soon as I walk in by friendly staff willing to help me find what I need. "

"Very attentive and helpful staff; selection of items tgo choose from"

"I called Jess, thinking I would have to special order--but the item I was looking for was in stock. When I arrived to pick up the item I was greeted by Ashley who immediately found the item and also helped me get extra items for it."

"Everyone in the store is helpful and friendly. Jerrol's has a nice variety of merchandise! "

"I looked around at the Christmas items that you have. I enjoy coming each year because you have things that are unusual. The things you have are so much fun. I got the chickens flingers. I had a question and I got help right away. I didn't have to look all over the store. My experience was fun and relaxing. Your staff is very knowledgeable every time I visit. "

"I appreciate the overall variety and uniqueness of items. I would like to see more locally handcrafted gift items. "

"Staff was very helpful and cheerful!"

"I really like the variety of items offered, the excellent customer service, and the fact that I’m shopping local. "

"I've always enjoyed shopping at Jerrol's for items we use at home and have recently decided to shop for office supplies for my employer. I believe in shopping locally whenever possible and I think this will work out well. "

"Staff was very cheerful, friendly and helpful. Excellent visit."

"Nice service"

"No improvements needed. I just love your store and the staff are so friendly and helpful."

"Supporting a local business who is supporting our community. "

"Friendly, courteous staff. Good customer service. "

"The girl who helped me was super sweet and super cute"

"Friendly, helpful staff. "

"Excellent staff, very helpful and professional. "

"I came in to order books that I figured wouldn't be on the shelves. I wish I could remember the gal's name who helped me since she was so friendly. She found and ordered my books and I got a call about two days later that they were in! One of the books I wanted wasn't available and I resorted to ordering it on Amazon but I love being able to order and pick up from you rather than do it on line. Thanks for being here."

"Greeted with a hello, smile :)) and personal service, even though I knew what I wanted to buy. It was a sweet experience!"

"Everyone is always very friendly and helpful. I always find what I need. Ben a customer since 1966."

"Always love the selection of books offered. Employees are always very helpful."

"I love all of the holiday options you have! Great stocking stuffers for kids. "

"I love going to Jerrol's. I enjoy being welcomed every time I come into the store. "

"I was only there to grab something real quick but the customer service was good and I got the thing I needed. No complaints!"

"My wife and I really like Jerrol’s. Everyone is so helpful and willing to order an item not carried. "

"I overheard the young lady at the counter encouraging a young student having issues at college. When the lady left I committed on how nice it was that she was encouraging her. She said she understood how difficult it can be from her experience. She told the lady not to let other students try to force her to do certain things or discourage her. She said it will get better. I asked the associate questions about paint and she came to the paint display and assisted me plus advised me that it was necessary to remove the sprayer head and a piece that prevents the paint from being sprayed in the store then to replace the sprayer head afterward. I thanked her for that advice. I probably would have been back frustrated that it wouldn’t spray. When checking out another older customer we started talking about our projects and I got some ideas from the customer and the associate suggested that Maybe I could take a picture of my finished project and show it to her the next time I came in. I told her that I would if it turned out well. All said and done it was a lovely experience and your associate deserves recognition for her customer service and thoughtfulness. Kind regards, Barbara Mitchell"

"Wonderful staff that is always prepared to help, prices are affordable, and there us nothing I believe they need to do to improve. "

"Wonderful young lady helped me but what I was looking for was not available. Still, she found things that would work for my project."

"Friendly staff "

"Always find books for my grandson and excellent gifts for family and friends. Fun to shop at Jerrold's."

"Would it be possible to special order art supplies in through you rather than going online to order items not currently stocked? I am most grateful for the wide variety of art supplies that you carry! Occassionally I need something not in inventory and would rather support a local business than Amazon. This only happens maybe twice a year, not very often. Just thought I would ask."

"Beth helped me on my last visit. She was super helpful and found what I was looking for even though it wasn't in the store. She worked with Jessica and was able to order the item for our company. Staff is always super cheerful, thank you Jerrol's team!!"

"My special order book came very quickly!"

"I like the craft supplies. Excellent staff always. I browsed for a long time and no one followed me around although one time a staff member offered help. some businesses don't trust you and follow you around as if you might steal something. Jerrols trust me and I trust them."

"Pleasant atmosphere with friendly treatment by staff. Could you provide free drinks while we shop :)"

"My husband and I came to look for Christmas gifts, including “cute and/or unique” items. Well, we not only found several of those, but also Christmas cards, plus a perfect thank you card, plus a book to give as a perfect hostess gift, and then another perfect hostess gift. We also appreciated the very cozy “living room” display just inside the store. It's always fun to shop at Jerrol’s."

"I needed a sheet of mat board. The cashier helped me remove it from the tray and put it into a plastic bag so it wouldn’t get stained. I also found 2 picture mats that I didn’t know I needed! "

"Service was prompt and sales clerk knowledgeable about merchandise. I found exactly what I was looking for."

"Always enjoy shopping here . Staff are very helpful and greet me with a smile. "

"Staff always friendly and helpful."

"The employee who helped me was very friendly. I would like to see some pretty covered sketchbooks, like all of the journals with pretty covers that are located on the end cap by the cards, but with blank pages not lined. I believe one of the brands of pretty journals your carry also makes sketchbooks with blank pages."

"Always a friendly place. I trust that your products are hand-selected for quality."

"Very impressed that I was asked if I needed help immediately, when I asked for something that was not known to the clerk she got a manager immediately, then when he did not have what I wanted (concert tickets), he went about obtaining it and promised to provide everything, again, immediately, which he did. Amazing service, and very pleasant."

"Every thing was great, and the cashier thanked me for coming in, which I really appreciated. So many other places don’t bother to do that any more. Only one thing - I bought 2 ink cartridges, but when I got home, I noticed I was only charged for one somehow. I’ll be glad to swing by and pay for the second, to make it right!"

"Everything was great. Just waiting for my order to arrive. Thanks!"

"Staff are super friendly and helpful. I appreciate how much everyone wants to help. "

"Pricing on kids toys and activities too spendy alittle less helps moms out."

"I love the selection of pens and other cool gifts."

"Being greeted with a big smile makes me smile!??"

"Good selection of kids products for traveling. "

"I came in to browse your Christmas display and was not disappointed. Thank you for having seasonal gifts each and every season. It makes shopping delightful!"

"It was easy to find the supplies I needed for my art final and the staff were very friendly and fun to talk to."

"liked the science toys for children "

"Your employee Crystal was very helpful. She listened to what I needed and found it quickly."

"Great service as usual. Thank you for the birthday bonus."

"Nice and helpful workers!"

"Unique, high quality products I can't find other places. Extremely helpful and friendly staff."

"Although the book I came in to purchase was back ordered I found several Christmas gifts just sitting on the shelf wanting to go home with me. "

"As always, the customer service at Jerrol's sets the standard. The team member figured out how to give me my birthday discount, which applied to gifts for kids in the CWU president's holiday gift drive. She even tried to apologize for taking a few extra minutes to make the discount work! I love supporting a great local business, great employees, and benefitting some local kids for Christmas to boot. Thank you, Jerrol's!"

"I felt welcome as if I was at a friends house. Your employees always seem happy to be working at your store. Great atmosphere."

"Found what I was looking for .... quality shopping experience!"

"Friendly and helpful clerks. Wonderful and unique selection of merchandise."

"The two girls working behind the counter were friendly and helpful and did their best to answer a question I had about some art supplies. "

"Friendly, prompt service. "

"I am always very happy with the smiles, service and offers to help at Jerrols."

"As always an awesome assortment of cards and gift items for the season. Helpful and friendly staff, as usual! "

"I found a very cool sign on your X-Mas table that was exactly what I have been looking for, so Merry Christmas to me, right? Loved all of your new additions for the Holiday Season. Last, but not least, everyone was enthusiastic and eager to help. You know how I love that, Rolf! "

"Staff was very helpful when looking for items"

"I was able to quickly find what I needed and there was no wait to checkout and purchase it. "

"personable yet professional staff."

"Great selection and helpful staff."

" Your staff is always so helpful. The young gentleman that greeted me could tell I was on a mission and was able to immediately direct me to some options and made some suggestions that were perfect. Helped me out so much! All your staff I've dealt with is like that. "

"The young man who assisted me was very pleasant and helpful."

"greeted and asked if we needed help but were not intrusive as we looked around"

"You are always there to help your customer. If I need something specific, you will help me find it. You are well stocked and if you don't have the supply in, you will order it as soon as possible. You are an excellent place to do business with when I visit to purchase items for my classroom."

"No improvements necessary. You had the product stocked and the price was competive with online sites. Been going to Jerrold's since 1966 when I attended CWSC (at the time)"

"Friendly clerks, wonderful customer service."

"There was a whole back half of the store I didn't realize was there! What a great surprise! "

"Used my latest Jerrols' rewards certificate to order a book--it arrived in two days and staff called me as soon as it came in! Great customer service."

"Clerk offered help before I asked. When ready to check out manager and clerk rushed to help"

"I loved being acknowledged and also free to wander. The displays are inspiring, the team is genuinely friendly, and I can always find the "old standbys" in office supplies!"

"The employees were very helpful!"

"The checker was very kind and helpful. Was satisfied with the entirety of my visit."

"Customer service. I was in a hurry. Acknowledged me right away and helped me shop & never left me. Awesome. In store Fri 11/1, 3:15 Nice, knowledgeable young man. Name ? "

"I went in looking for a new mug because Jerrol's has such a fun mug selection, but saw a baking book I couldn't live without. I took it to the counter to ring it up and the cashier reminded me that I had a birthday coupon! We talked about the show the book was related to and all the different kinds of breads I was going to make with it. The customer connection was fantastic; I really felt valued. The products at Jerrol's are always exciting to check out because you never know what you're going to get! "

"My wife and I stopped in several weeks ago to look at Christmas letterhead for her mother. The Jerrol’s employee told us they would be receiving their stock by early November. The young lady took our contact information. She called us this week to let us know their stock had arrived. I took my mother in law to Jerrol’s on Tuesday. She was so pleased with the selection. Thank you Jerrol’s for going the extra step. "

"My cashier was so friendly!"

"Friendly helpful staff."

"Jerrols provides quality products backed with guarantees, but that's just a bonus. It's quality customer service that keeps us returning. We appreciate the 1:1 attention and care your employees give when we walk through the door. Thank you!"

"Fantastic friendly customer service always!!! "

"The staff was attentive and helpful, and we found the specific items we were looking for. "

"Always so helpful to find ehat we are looking for."

"You had what I was looking for (alcohol inks) the price for Yupo paper was a bit high"

"I was super impressed by the current staff. I came in with one of your coupons and looking for a book. Your sales associate was so helpful ordering the book I was seeking and even let me use my coupon. I will continue to shop your store before looking online just because of your staffs continued helpfulness. Thank you!!"

"Lots of unique items"

"You had exactly what I needed, and there were enough employees that no one had to wait in line (OR use a self check-out station!!)??"

"The workers were very helpful and kind to me when I was checking out."

"Service was quick and helpful."

"I especially liked the the person who showed me where the items were, he was very helpful. "

"I like the children collection in the book store, such as toys and books. "

"I am always welcomed like an old and dear friend when I come into the store."

"Lots of fun Halloween items that distracted me from my list of what I came in for - Keep up the good work!!"

"No improvements necessary. As always, Kendra was professional, incredibly warm and kind, and helped me within minutes order a book I need. I love Jerrol's."

"You had just what I needed and staff was super helpful and friendly"

"Your orders come in very quickly!"

"Everything was great. Cashier went out of her way to find the book I had ordered, dig it out of the shipment that had just been dropped, and get it checked in so I wouldn't have to come back to purchase it."

"The staff is so friendly and you just know they love working there. "

"The gentleman who waited on me was awesome!! He was so nice and had a smile on the whole time and he was still smiling when I went back the next day."

"I always love how enthusiastic the staff is - it always feels like they want to be there. Something about the whole place just gives me a warm feeling, and I like being in there, even if I don't end up buying anything. They were playing some pretty sweet 50s music at the After Hours thing I went to, and I don't remember if that's normal or not, but I'd love for that to be regular. "

"The clerk helped my mom find exactly what she was looking for and was very pleasant."

"Very nice and attentive staff, always greet you right away"

"The staff was very friendly and eager to help with any of your needs."

"Staff was readily available to help with navigating the store and knowledgable on products."

"The service was great and the event was fun (awesome sales thank you!) "

"Sales people were helpful in showing me where to find the items I needed. I selected several gifts from the children’s books. The gift areas by age were helpful."

"I mentioned that I was purchasing some items for my new student (office assistant) and asked about gift certificates (they were right at the register-didn't see them). After my purchase I lingered in the store and I believe it was Rolf who sought me out to let me know about a fantastic event that the store is putting on. He specifically mentioned that my student (and I) could stop by the 2019 Fall Wildcat After Hours Party and participate in 20% off the entire store. What a great way to add value to the gift certificate that I purchased for my student (and for me to save on Christmas gifts for my family and for my student). I was thrilled! I love shopping at Jerrol's because the selection and type of items are so vast and many of the specialty items are so unique-like the emergency android charger that I purchased for my student-what a great idea and product. I give Jerrol's my seal of satisfaction for products and SERVICE! Thanks so much for a great shopping experience. Kelly Zakel-Larson"

"Friendly , waited on me fast"

"I enjoyed coming to the store a lot! The staff was very kind and easy to talk with. It's a great environment there. I'll definitely be coming in again"

"I always come in to buy stickers to put in letters to my grandma, I love the selection of stickers you have and the ability to buy as many or as few as I’d like! I think adding stationary could be an improvement."

"All the fun things to look at and find."

"I visit frequently with my 4 year old son. The service is always excellent, the staff is friendly and kind to my energetic little guy, and I adore your selection of kids books and toys!"

"The selection is amazing because we’re a small town and it’s difficult to find a location that caters to all art supply/office supply needs! Also the customer service from my cashier was amazing "

"The gentleman working greeted us when we came in with a nice smile, helped us find what we were looking for, didn't hover and gave great customer service. When checking out, Beth had a great conversation with my 7 year old learning more about our purchase and what we were doing with it (making a color coded behavior chart on a calendar for home to match the one at school). She was calm, asked questions that got my son to open up and explain the importance of good choices and the rewards that come with them, and the negative consequences for bad choices. You have a great team and we always look forward to our trips to your store!"

"What would I do without Jerrol's?"

"Very friendly staff! "

"The staff had a great attitude when attending us."

"The person assisting me helped me find every item on my list!"

"Picked up Fred newschwanders books and ate winegars ice cream. Both are excellent representations of your local talent. Sue Karstetter , Yakima "

"Like - Just as you walk in, a voice says, " How may I help you?" And then "May I help you find the article you want?""

"I found some items from different countries which I cant find anywhere else in town, and the cashier was really nice and I also love the vintage toys you guys have there"

"I dropped into Jerrol's to do some art sale shopping. I was pleased to find a watercolor set compact enough to take on vacation. I really like the quality of products Jerrol's carries. "

"The employees were incredibly helpful!"

"Price was excellent."

"Easy to navigate and friendly staff. I don’t see too much need for improvement. "

"The staff is really friendly and always so helpful, especially a male staff. He's got red curly hair. I wish I knew his name!"

"I walked in the door and before I could even forget why I was there, a lovely young woman came and asked if she could help and showed me where the items I was looking for were. Before reaching the cash register, I was offered help by a second young woman. It was a wonderful balance between help offered and space to poke around and just enjoy being at Jerrols."

"Brought my mother in law to purchase gifts to take home with her. Plenty to choose from, and some options were given for things she couldn't find. "

"Taylor is so friendly, he greeted me right when I came in and made sure I found what I needed. He has wonderful customer service skills and brightened my day! "

"It is great to have a variety of high quality items, including art supplies, maps, children's books as well as CWU fun stuff."

"The staff was very helpful."

"Employees are always willing to help, ordering items for me and just general pleasantness. "

"People had great timing on asking if I need anything, but also understanding that I didn’t need any help."

"Employees were great, selection of items was great, found what we needed."

"Happy staff, "

"The lecture I attended by artist Barbara De Pirro was very informative. The speaker was very organized and used a variety of easy-to-understand visual aids in her presentation. She also welcomed questions from the audience which was very helpful to me, personally. I look forward to future educational presentations at Jerrol's. "

"I always enjoy finding unique items at your store that I have never seen anywhere else, whether it be a gift for my grandchildren or an amazing pen."

"Kendra is the best! She took time to look up and show me all of my options so I could make the best decision on my purchase. Thanks so much!"

"I love that you continue to support my art classs needs for the Kittitas Life Skills class (my sixth year). As a teacher I am continually spending out of pocket and really appreciate my discount and chances to order in bulk."

"Ran very smoothly and staff were very friendly "

"The staff were really friendly. I got greeted by a staff member the second i walked in. I wish there was more sale items but its okay(:"

"The service I receive is always professional and your employees are always welcoming. If you don't have something I usually order it and it comes timely. Keep doing what you're doing."

"Always a pleasant greeting and smile. Helpful, knowledgeable, and happy staff????????"

"People working there helped me out and they greeted me with a smile. Happiest store experience ive had at any store ive ever been to"

"Customer service was great! Multiple people helped me find what I was looking for and answered any questions I had. It was my first time shopping at Jerrols and it was a great first experience!"

"I walked in and was greeted. The salesman was great in helping me with a gift purchase for my boyfriend, even trying on the clothes to give me an example of what it looked like on. The cashier/sales gal at the counter was very nice as well and told me i could wrap my gift at the "wrapping station". This was VERY helpful as i otherwise wouldn't have time to do this. "

"Cashiers were super nice!"

"I came in to spend my birthday coupon (thank you!) on a little something and found so much more... a couple calendars, a new address book and some darling stationary. Nothing to improve- I love all the gift ideas you always have."

"I am always happy with the customer service at Jerrols."

"It was helpful that the cashier quickly looked up the computer ink type that I had purchased in the past so that I didn't buy the wrong one. Thanks"

"Easy to find what I needed in the store. Quick service."

"I was able to find a nice birthday gift and card. The staff was friendly. Can't think of anything to improve right now. "

"Always a great selection of items and books! Jerrols makes shopping local easy!"

"Staff is always friendly and helpful. My kids love going to Jerrol's to pick out birthday gifts for their friends! "

"Tayor was very helpful."

"I like it all, just a bit too pricey. "

"Jerrol's is my go-to place to find great gifts!"

"Friendly staff who are very helpful Great selection of items Great pricing Always reliable for what I am looking for"

"I love how organized everything is. "

"Staff were helpful, kind and courteous."

"Great Customer Service and I love that if I need something you will order it. Thank you for being my go to craft store in Ellensburg!"

"A gift I ordered arrived a day early and I was called to let me know. Also found another gift. Plus, I used my $5 coupon. Another great shopping experience at Jerrols."

"Helpful clerk."

"We just love shopping at Jerrols. One suggestion, though: more popular titles in paperback? It's rare for us to splurge on a hard cover. Thanks!"

"Clean, friendly organized"

"Prompt, helpful service"

"Fun employees!"

"I liked that what I was looking for was there. I wish all of the office/secretarial type supplies were all in one general area....well, moreso than they already are i.e. calendars with binders with pens/pencils with file boxes, with indexes etc."

"Well organized shelves and good variety of teaching materials - able to find what I needed right away. Not a long line to wait to pay AND very friendly and helpful cashier!"

"Always greeted with a smile when I come to the door. Quick check out with no waiting. Can't think of anything to improve. "

"Staff are always so friendly!"

"Anytime I am in town I stop in. You always have a good selection of teacher supplies and great kids’ books."

"Have always liked Jerrols. The store and people are always nice. No complaints."

"Good prices on many art supplies."

"Olivia greeted me and offered assistance. She was welcoming and helpful."

"customer service is excellent. Brought my grandson in and loved all the fun toys and books!!"

"The availability to get the items I needed."

"The cashier was an absolute ray of sunshine and her joy was contagious! She had me smiling for the rest of the day, thank you!!! The only constructive criticism I would offer would be to make sure all of your items are priced, or that the price is easily noticable/associated with that product."

"Crystal is awesome!!"

"I love that there is always someone friendly and available to help me find the things I want. "

"The service is great"

"I enjoyed the set up of the store and the staff was quite nice."

"First time experience and it was AWESOME....we will be back :)"

"I had questions, they were answered and I was helped! It was awesome!"

"As always, the staff at Jerrol's are stellar. I went in to buy tickets to an upcoming event. The staff member made it easy and fun, and I appreciate that Jerrol's supports local organizations and events by offering their tickets for sale. I always recommend folks try Jerrol's first for everything!"

"Jerrols is a great small time feel, with big time service and friendliness. Every visit is a good one! "

"Always a pleasure to visit."

"I enjoyed all of the Central apparel that I was able to find at Jerrols. "

"The staff is always extremely helpful, and willing to help you find what you need. I am always looking for a wider range of art supplies, especially fine art papers. "

"Loved the customer service and do not see any areas that need improvement :)"

"Everyone is always friendly at your establishment. I was particularly impressed yesterday with one of your employees, who had a difficult customer. She stayed calm, was very respectful and kind throughout her interaction. I wish I caught her name when I complimented her - would leave it here if I had. Employees like that are invaluable. Great job training and hiring your staff Jerrols! "

"Love buying something locally for less than Amazon or any of the others...and you did it! Again! And especially, I had a birthday credit to use...Score!"

"Everyone who helped me was super nice, knowledgeable and friendly. "

"My last two visits I've had the pleasure of working with Kendra. She has amazing energy, is so much fun while being helpful in finding what you're looking for. Helpful, happy clerks make happy experiences for customers. "

"Haven't been in your store in such a while. It was good dropping in. I was looking for gift item's for children around ages 11-13 for both male and female. Most gift item's are geared for much smaller children. This would be nice to see in your store!"

"One gal was chatting with another while I was standing in line alone and didn’t ask to help. The other gal saw and promptly helped me, even taking the price stickers off my items, noticing they were gifts."

"The service is alway great"

"I always enjoy Jerrols. Even if I don't make a purchase it is a nice place to browse."

"It was great! Friendly, helpful! Great customer service. Doing a great job! Don’t get this kind of service much these days. "

"Both employees were extremely friendly and helpful. We live out of town, but look forward to visiting Jerrol’s every time we are in Ellensburg. We always find what we are looking for, and even some things we didn’t know we were looking for!"

"I found nice books for my Wife on her birthday."

"the staff is always so helpful "

"Staff was very friendly!"

"Staff always super helpful and friendly! "

"Your staff is very friendly and they make you feel welcome in your store "

"Very friendly staff always willing to help."

"Always a great experience. Reminds me of Elliott Bay Books, just cool great store stocked full of quality merchandise you can't get anywhere else. "

"I enjoy the kindness and the unique items and the cleanliness. It is a great place to shop!"

"Your staff is always friendly and helpful! Thank you!"

"Customer service"

"The BEST customer service anywhere! "

"The staff is very welcoming and friendly. The items stocked in the store are of the highest quality. You have amazing things for sale."

"As always, I received a cheerful greeting as I walked through the door and the offer to assist me. Love it! The sales person applied himself to my mission and did his best to locate, then research the object of my visit. Sadly, I was looking for something that does not exist (11x14 printer paper), but I came away with the next best thing (11x17) and a smile on my face. Thanks again for being there! "

"Staff is always smiling, always polite, and always greets customers right when they enter the store - we love it!"

"The variety of CWU swag is great and I appreciate the free shirt Jerrol’s gave me during Orientation. "

"I don't think anything needs improving. I came in for 2 things and left with exactly that. Perfect!"

"Service was excellent, and I was able to combine my book purchase at Jerrols with picking up my weekly delivery of fresh Colockum Hills Farm eggs!"

"Friendly staff If the book is not available in the store, the staff member will order it (if possible). Everything is clean and organized."

"My cashier was very nice and got me set up with the rewards. Also I bought a really nice T-shirt that was very soft and good quality. The cards that I bought were very unique and interesting. Also, the staff were all very friendly and funny "

"Quick service"

"Quick, to the point. Friendly."

"I absolutely loved the staff and how friendly everyone was!!! Jerrol’s has always been my favorite, no needed improvement! "

"I like it that you sell the Valley Musical Theater tickets. It's really convenient!"

"Nothing needs change! Location, staff , service, variety are all excellent! Thank you."

"Love the store- always cool merch of good quality. "

"awesome service, great products, loved it!"

"We've shopped at Jerrol's for over 40 years. Always great service, good merchandise, and if they duo n't have it this case get it for you."

"As always, friendly, helpful staff and a plethora of goods (arts, crafts, office, gifts,...) from which to choose!"

"Keep it up with the spray paints. "

"Employee told me you didn’t carry the item I requested and showed me an item priced twice as much. After looking on my own for a few minutes I found the original item I requested."

"I was able to quickly find the item I was looking for, and I was surprised to find a product that I didn't think I could get in Ellensburg! Also, my cashier was super friendly!"

"I just love the whole store!"

"Ice cream/coffee next door ??????"

"I was immediately greeted when I walked in the door. When I approached the register, someone immediately came to assist me. Everyone is always very welcoming and professional."

"I always love how neat and tidy Jerrol’s is. I love how easy it is to find what you’re looking for and the quality of items available is amazing. "

"Friendly "

"The staff was very friendly and helpful. "

"The girls there that day were very helpful and friendly. "

"Staff very friendly and helpful!"

"Friendly staff, good selection, price "

"I came in with a close friends family and they had nothing to say but good things about the store and the people in it, and I agree! I've been in twice so far and the women working there were so kind and helpful! I can't remember their names or else I'd credit them, but I was there friday the 28th around 6 or 7, so the two women working at that time. They gave me advice about starting at central, and honestly made me feel more comfortable about the change."

"It’s nice to be greeted when I enter the store, and the staff then gives the space for me to browse."

"I came in to purchase tickets to The Music Man, was quickly and efficiently help and on my way to continue my errands for the day. It's nice that your establishment offers so much to meet the needs of our community."

"Jerrol's always seems to have exactly what I'm looking for. Great staff also! "

"I came into the store with my coupon and also the June 19% savings, to see what I couldn't go home without. I first looked for a hostess gift, and found the perfect little book (I stood and read through the whole thing because it was so interesting). Then I found the perfect grandson gift, a "The Crazy Scientist Lab" Optical Illusions kit. And then I found the perfect card for a special friend. This happens so often, to make the "perfect" purchase at Jerrols!"

"Was promptly served "

"friendly staff"

"I have no recommendations for improvements. You are just perfect for my shopping needs. I like that I can easily find what I need (great layout for merchandise), but know that staff is right there if I do need help."

"I love the unique children's gifts and crafts! I would like to see more affordable pricing."

"I purchased four wonderful books for my Wife's birthday. I like what I see, and I cannot think of any improvements. If I ever think of improvements, I will let the staff know."

"I came in to buy butcher paper and lots of it. It happened to be anniversary day is I got free ice cream in the mix! I had my baby with me, asleep in her car seat. When I went to check out an get to the car there were multiple people willing to help and the cashier I went to really went above and beyond to help me. The whole trip made my day!"

"We love your store & the friendly staff! I always make a point to stop in when visiting my student at CWU, you have a great selection of CWU gear and always something new. Along with a great selection of school supplies too. Then we go next door and get a ice cream. "

"Your cashier was so so so friendly, helped us with finding what we were looking for, laughed at my stupid jokes, and just made our visit very pleasant. "

"The staff provided assistance with out being asked they asked us what we needed and then insured we found what we are after"

"Kristy took a lot of time with us to make sure that my son ordered the letterman's jacket he wanted!"

"Friendly service and very helpful!"

"I appreciate being greeted when I come in the door. Makes me feel like I'm among friends who are happy to see me."

"Your staff is always so helpful & kind. I always enjoy my visits to Jerrols!"

"Employees were very friendly "

"I was looking for a specific type of calculator and one of the employees was very helpful. I really appreciated their help!"

"As always, the staff is friendly and helpful without hovering or hard-selling. The selection is terrific. I can always find something that will delight me or the person for whom I need a gift - often, both!"

"Always a pleasure to shop at Jarrols. Pleasant and professional staff. "

"Friendly, knowledgeable staff; Items we need easy to find. Jerrol's is awesome!"

"Excellent customer service! Everyone at Jerrol's is ALWAYS beyond pleasant and professional!"

"I enjoy the employees and how friendly they are. "

"Very friendly staff and great customer service. Not too eager but reached out to see if I needed anything and then was very gracious as I looked around."

"I ran in for last-minute gifts knowing I'd find something--and I did including wrapping supplies. One stop shopping, which was all I had time for!"

"I love the friendly helpful staff. There is a great variety of items in the store and I always find something I want."

"I appreciated the customer service and friendliness of staff. Some products are steep in price."

"Your worker was so amazing keep up the work she helped me complete my graduation! Thanks "

"I liked the flexibility of the staff in helping me with the coupons I brought in, it was very appreciated. "

"I enjoyed the friendliness of the cashier. I would have wanted to see more notebooks of various sizes with paper backing instead of plastic. I’m trying to stay away from plastics and other hard to recycle materials, but the only 3x5 spiral notebooks had plastic backing."

"Store is always bright, clean and well-organized with smiling friendly faces at the registers. Nice variety of unique gift items. I made my visit today specifically to buy some Rill’s soup mixes to pair with a Crick Pot gift I’m giving. Great selection!"

"Found the book and stickers that I was looking for."

"Found the book I wanted, in the warehouse and found great pens. Friendly helpful service and ice cream next door. What more does one need? "

"I liked how friendly staff was! Very kind and professional."

"Love the friendly clerks and the product availability. "

"The staff are always very helpful and eager to assist, when needed or requested. They go above and beyond to help locate items in the store. "

"Friendly and helpful"

"It had been a long time since I had been in the store...almost 20 years, so a lot had changed, but also, enough was the same that it made me feel comfortable and I knew where things were. Additionally, 20 years ago, when you came into the store, you were greeted with a friendly hello from one of the staff members--that also hadn't changed. Little touches like that matter a great deal. "

"I came in out of the hail storm to find my favorite monthly planner in stock and ready to buy- thanks!"

"PLUS:: Good inventor of RC parts, assessories & vehicles MINUS:: don’t match internet prices"

"As an independent artist living in Ellensburg, my visits to Jerrol’s are through each month. It is always a delight to go in each time, and because the atmosphere is so relaxing, I often just go in to wonder around for inspiration. Just love Jerrol’s!"

"Jerrol’s is consistent in both service, variety of products and quality of products. I appreciate this store as I have for years."

"Friendly staff, plus I found art supplies that I had oreviously thought I would only be able to access online!"

"Everyone is always very helpful and friendly "

"so friendly!"

"Happy to see you are selling pentel hybrid technica pens for art. I have been using these for years and they are wonderful - the best. Suggestion : displaying them more prominently; single pens size selection also.Better sales perhaps. Always great service."

"Great greeting card selection!"

"Friendly staff"

"I liked the friendly cashier."

"I loved the gift wrapping station. It really helped us out for our birthday party that same day. So awesome!!!"

"The staff at Jerrol’s went above and beyond to help me find exactly what I needed. If they didn’t know the answer to my questions, they went and found them. I had originally thought to purchase my item on Amazon but would rather support my local businesses - I’m so glad I did!"

"I just like supporting a great local business. "

"i purchased a book with large print over the telephone. i wish i could remember the ladies name who helped me as she was so helpful for this old timer."

"Great CWU shirt designs!"

"Helpful sales associate, friendly staff, well organized and clean store."

"Staff is very friendly, knowledgeable and helpful. In the 11 years of frequenting Jerrol’s, I have never had a bad experience in the store. "

"Thank you!"

"Friendly"

"friendly, helpful staff"

"Friendly staff and a lot of unique gifts!"

"Great customer service"

"The young lady who handled my transaction was not only efficient and courteous, she was a delight to meet! That said, I've always had exceptionally good customer service at Jerrol's. I'm just not much of a shopper as I already have more than I need in material goods. I shop only for gifts and groceries as a rule. I can't think of a needed improvement."

"Staff is always knowledgeable, helpful and friendly. No improvements needed. Just keep doing things the good old fashioned way! "

"I love customer service. You folks exceeded my expectations. Keep up the good work. "

"I do wish there were more craft items, but I love the selection of art supplies."

"Smiley, quick service"

"Your staff is always friendly and eager to help. I specially appreciate the friendly welcome by your door greeter. Sorry I can’t remember his name but he is always friendly and says hello. "

"I like how when you walk through the door they greet you make you feel welcomed. "

"Super friendly and helpful staff. Quality selection! "

"Staff is always so friendly and helpful ??"

"I had some coupons expiring so I needed to come in and use them soon. Glad I did! I love all the fun little items you have by the candlewick products. Always a good find! I also bought some backpacks, I've been looking for one for a while and I really like the toddler size ones you carry! Bonus that they were made out of plastic bottles! Very helpful and pleasant staff members. Thanks again!"

"I found a special edition for a book I didn’t even know I wanted. I always love the Jerrold thinks outside of the box on some of the books you carry. I’m always excited about what I will find when I come in. Thank you!"

"I very rarely give an excellent review. However, I rated your store highly because of the customer service. In a lot of places the employees are not focused on the customers but your staff is always attentive, available and alert to my needs. Sometimes it is just directing me to certain merchandise or it could be returning an ink cartridge that for some unknown reason my computer decided it would reject it. Your staff is always cheerful and helpful. "

"Friendly and helpful staff, great rewards program, love the community involvement of the store. Overall a local favorite! "

"Your cashier was very pleasant and friendly. The cards I purchased are lovely and well priced and I certainly enjoyed having a $10 reward card to spend!"

"Awesome customer service, as always. Great selection of recycled wrapping paper and thank you cards. "

"When I go in, I find don’t have to sort through items that in the end just collect in the house. Rather, I find good items that kids will use often and enjoy. "

"No improvement needed here. Always a great trip in."

"Olivia and Jorge were very helpful. I was shown some featured staff favorite books and purchased one I never would have thought to purchase otherwise. "

"The staff is always friendly and very helpful in finding the products I'm looking for"

"We artists get picky about our tools. I sent my helper with samples of some very specific items. Whoever helped her find them did a very good job. She came back with exactly what I sent her for. What's even more gratifying is that you had them all in stock. Thanks"

"Every single associate always takes the time to help me find the things I am looking for, or needing. Most personal, and I would say "above and beyond" the customer service of any other merchants. Y'all carry so many different things, I really couldn't ask for more; or, anything different. "

"Every employee was friendly very helpful and focus on my needs"

"Costumer service is wonderful. Friendly and helpful!"

"Always excellent service."

"The staff is incredibly helpful and friendly. I feel very fortunate to have such a great store in our town."

"Helpful customer service "

"I found a very wonderful book to buy for my Wife. I plan to give it to her on her birthday, and I am sure she will enjoy it."

"Ink cartridges were easy to find and in stock"

"Staff member was very helpful.. I was in a hurry and got in and out quickly.. "

"I think you could use more notebooks, but I love the whole store otherwise"

"Beth is very knowledgeable what Jerrol's has available and/or what can be procured. She has an amazing memory and professional decorum to help her appreciative customers feel their needs are met."

"The Jerrols employee who served me was super friendly and efficient...and I was able to pick up my fresh organic eggs from Colockum Hillside Farm!"

"Applied the discount that was offered while we were out of state last month"

"It's like pulling into a Les Swab. The staff greets you graciously as you walk in, immediately ask if you need help and generally shows interest in you at check out. Great work staff"

"I was looking for something the store doesn't carry, but the staff did their best to try andnfind it for me. They couldn't, but they tried and that was nice."

"Jerrols has been around for many years. I used the store when I did my undergrad and grad work. Rolf helped me out during those times so I feel the need to return the favor by spending money for teaching in his establishment. Burton Gray"

"My son and I were personally greeted when we came in the door. The staff member came right over to us and asked if we needed help finding anything. I told him we were there to wonder around and spend our reward certificate. The staff member was very up beat and jovial. When we checked out the person was very happy and helpful. It was a very positive personal experience and I enjoyed purchasing my book."

"Who doesn't like it when the boss himself comes out to see what you need? Thanks!"

"I was buying slime kits and the sales person warned me that one required me to buy contact solution. Not what I wanted to do! Oh how I appreciated his expertise! Also noticed the child abuse bookmarks. May you should have autism awareness bookmarks right beside them. "

"I found everything I was looking for and then some. My cashier was a peach as usual. No complaints. "

"Great selection of books"

"I always like to shop at Jerrol’s for unique gifts or when I’m working on a craft project. The staff are so friendly and helpful. Plus it smells good in there… like Winegar’s ice cream!"

"Over all helpfulness if staff. Larger selection of gift type items."

"The friendliness and product knowledge of the staff."

"The staff is always wonderful. I love that I can purchase something and wrap it there. I just wish there was a better assortment of journals."

"Like the people, they are so welcoming. A wider array of colors for cardstock by the piece."

"Jerrols is a “get ‘er done” place. Plenty of time leftover for “dollar scoop” night too! "

"I like the costumer service. Limited supply of products. Products are cheap, but come at a high cost. Need more options for discounts for students. "

"I am so glad you continue to stock good art supplies and canvases in so many sizes. "

"The young lady who helped us select our supplies was knowledgeable and friendly!"

"It was great!"

"You had everything I needed. Staff was knowledgeable & helpful. Thank you"

"Great visit, I explained what I needed staff ordered it, quick fast and convinient! I highly recommend Jerrol's!"

"Staff is always friendly and helpful! I can almost always find what I'm looking for."

"Nothing! Always friendly staff"

"Great customer service. I remember my mom taking all of us kids to Jerrol's to get our Lourdes Academy school supplies way way back in the day."

"I like that I found just what I needed, and it all cost less than expected! "

"I recently changed my phone number and address and the person who helped me out was quick and efficient while retrieving the information. Thanks for not being awkward at checkout. bless."

"The young man was so helpful. Always a good experience at Jerrol's!"

"Staff were very friendly and helpful!"

"Everything was amazing. The only downside of our visit was that there was no S or A in wax seal stamps."

"We came into your store to purchase magnets and a mouse pad and were shown exactly what we wanted. We ended up buying a book I've been thinking about getting, and also the very cute Easter cards which we just "stumbled" onto! Perfect for the people who will receive them. Thanks for one more pleasant and successful shopping trip to Jerrols!"

"I was searching for a birthday present for a 12 year old who loves art and science. Your staff member helped me pick out some good options and one goofy one: Owl Puke. I can hardly wait to see how the 12 year old reacts to that one! I hope the scientist in her loves it. More to the point, your staff member was delightful and helpful as she (and all who work at Jerrol's) always is (are)."

"You had even more variety of what I was looking for in stock than I expected. It was hard to choose but I was pleasantly surprised by your offerings. You're often my first stop when it's time to give gifts and I almost always find what I need. I like to make sketchbooks for friends and I'm glad you have a good selection of colorful cardstock sheets for me to use as covers. And a pen or pencil from your writing section makes a great accompaniment."

"We really like how friendly the sales associates are and how they treat customers."

"I thoroughly enjoyed the service that I was given and the staff was very helpful. Much appreciated to all the workers who were there to show me the location of things and also very kind. I don’t think there is much to improve on, they did a fabulous job. Thank you :)"

"Great customer service from the time you walk in the door till you leave they are always friendly and helpful "

"N/A"

"I have never been before and I loved the options available to us in terms of stock. It was a Wonderland of stuff. I will absolutely be coming back."

"The cheerful greeting when I arrived! "

"Ordered books, phone call was friendly and helpful. Books came in a timely manner. The girls behind the counter were friendly and efficient."

"You have a wide variety of supplies and very nice staff! Keep it up!"

"The attention and consideration given to my inquiries and the ever-present Jerrol's willingness to go above and beyond! Thanks to Beth, Olivia and Rolf."

"I always look forward to shopping at Jerrols when I pass through ellensburg I am never disappointed with products or service "

"Very friendly, helpful, respectful staff"

"Was offered help twice and many brands and items to choose from. Always know I can find what I need here and can get good service."

"Lovely Happy Birthday gift of coupon for costs of purchase slimming."

"Friendly staff, I was greeted when I walked in and the cashier was pleasant as well. I always find something unique."

"A smiling face, the correct ink and out the door! It is a pleasant experience even when there is not much to it. Thank you!"

"Everyone is helpful and kind. I'd love to be able to purchase metal reusable straws from y'all."

"The staff greets you as soon as you come in and offers to help you find what you need. They are always very kind and helpful. It makes for a great shopping experience!"

"Sales staff showed me more items that were on sale in a different place than the jewelry items regular display. This way I spent more money than planned but purchased findings that I needed at sale prices."

"Customer service was excellent. CSRs aided me with ideas on products to complete my project ."

"I highly recommend. Friendly, knowledgeable, helpful and local store."

"Had what I wanted in stock, Fast check out, Friendly employees."

"The staff at Jerrols is always friendly and helpful. The wide selection of items ensures that I can always find some version of what I’m looking for. "

"I bought 2 black foam boards (32x40) and she offered to bag them. She let me know they had giant bags that fit the boards. I was extremely grateful since I always struggle in carrying them and it was easier having a bag to hold them in"

"I had driven all over town looking for ice melt. You were the only place in town with any left. So grateful for awesome service by Kendra. She even carried it out to my car for me. Thank you!"

"Your staff is always welcoming. "

"I love all the seasonal stuff!"

"Jerrol’s Had exactly what I was Looking for! "

"The prices are always great!!"

"The items in the store are attractively displayed which makes it easy to locate what we are looking for. As always, the staff are attentive, friendly, and helpful."

"I always receive a warm “Hello Pam” every time I pick up my art supplies. The staff is very knowledgeable and courteous. Jerrol’s has everything I need to run and supply my business. A very warm and inviting atmosphere, just a joy to visit their business!"

"Excellent service every time"

"Friendly service"

"Customer service is outstanding. Very helpful and friendly. Only recommendation i would have would be adding more options, cheaper options for model hobbies. "

"It is always such a nice place to shop. The clerk who checked me out worked extra hard to make sure my discounts were as effective as possible."

"I was able to pick up a book I'd ordered, some ink pens, and fresh eggs from Colockum Hillside Farm all in one visit!"

"Visit with the author!"

"Kendra was so helpfully every time I come in , very sweet."

"The staff at Jerrol’s is always friendly and helpful! "

"supporting the local schools, having the author they are having visit books on hand. Made buying her books super convenient. "

"Thank you for having a vast selection of the Author books for next weeks author visit. I appreciate the friendly associates you have working the checkout counter and also the Owen’s vending machine. "

"Excellent! You carry high quality products and I know just where to go for them. This time was a mole skin notebook for organizing my thoughts."

"I always enjoy visiting Jerrols. Friendly service with a smile."

"I am always greeted when coming through the door but the cashiers aren't pushy or too friendly. I love Jerrols!"

"Love the staff here!"

"Convenient Business Hours!"

"Jorge was so nice when I went up to pay for my bankers boxes. He was friendly and interesting and interested. My compliments, as usual, on the staff you find. They are terrific!"

"Everything is so neat and organized. Makes finding things I am looking for really easy. "

"I found exactly what I needed and 2 gifts for special people too. The staff always greets you as soon as you walk in and they provide wonderful service as well."

"Had what I needed. Was in a hurry. Check out was SPEEDY! Yahoo! "

"I am always greeted cheerfully by the Jerrols team and find high quality products. Thank you Jerrols!"

"THE YOUNG LADY WORKING WENT OUT OF HER WAY TO GET ME THE ITEMS I NEEDED. THEY WERE NOT OUT ON THE SHELF SHE CHECKED THE INCOMING INVENTORY AND SEEN IT WAS IN SHIPPING SHE CALLED BACK AND HAD IT BROUGHT UP TO THE COUNTER. I APPRECIATED THAT VERY MUCH CONSIDERING I LIVE 30 MILES AWAY."

"I always come in for ink cartridges and you always have the # I need. I know I could shop on line but I like to support you! Love also the greeting card selections..more blank ones would be great."

"Always a pleasure to see the team's friendly faces when I come in for art supplies. Thank you for making it easy to get what I need!"

"Incredibly friendly. "

"Arrangement of product, I found what I was looking for quickly. "

"Had needed item in stock. Pleasant visit."

"Every one is always so nice, so helpful."

"The customer service is always top notch! I really enjoy going to Jerrol's for my scrap book making supplies and for craft items that our children use at church. "

"every is fine the staff was really good."

"Everyone was helpful and very friendly. Quick to check out too. "

"The staff at Jerrolls are always friendly and helpful! "

"Kindness of the clerk"

"Sales person was very friendly, but did not know much about RC products."

"It’s nice when staff recognizes you :) "

"We were looking for a particular clay. Your employee put me on hold and went and found the product. When we came in he took us right to the spot, explained differences and was very helpful. While checking out, the staff is always very kind and makes sure we found what we were looking for. Thanks!"

"Jerrol’s is the perfect small town store: you feel known by the staff AND they can get anything you need. It’s a joy to see Kendra, Laura, Rolf, Corrie, and Jessica. "

"I love how welcoming your staff is and how personable they are with each person who walks through the door. "

"I liked how there was a variety of items that I could choose from! Especially the candle collection! But, since I live in the dorms I can't use them and so scented waxes would be cool."

"Everyone is so friendly. I am always asked if I can be helped and the clerks there seem to know their inventory."

"Customer service and seeing Rolf Always a pleasure."

"Sales clerk took a lot of time to help me find what I needed "

"fast checkout"

"The staff is always friendly and eager to help without pushing sales. "

"The venue was clean, and the set up for Valentine's Day was very nice. "

"You'll are great!"

"Always helpful"

"the employees were very friendly!! I was looking for a small birthday gift and found so many options I had a hard time choosing! love this store!! :)"

"The staff is super!! "

"As always, the clerks were efficient, knowledgeable and friendly. Jerrol's is a great place to shop"

"Store is neatly organized. Staff were friendly and helpful but not pushy. Items in store are of high quality and unique to other stores in Ellensburg."

"Just came in for a couple things, and saw other things I needed :)!!"

"I just love coming in your store, inviting and relaxing!!!! Your staff is always very welcoming and ready to assist. Great customer service."

"Everyone is friendly and very helpful. Customer service is obviously a priority."

"Last visit was great and I haven't any idea of what to improve- It is all fine!"

"Very helpful staff, even though I knew where I needed to find the items that I was looking for. "

"perfect"

"Super friendly staff!"

"Staff is very friendly and knowledgeable "

"I love visiting the store and always find new things that i did not realize you carry."

"we don't thin you need to improved on anything "

"The store is laid out well, nice variety of supplies, and very knowledgeable and happy staff. I especially like that you co-exist with Winegars. Please try to keep prices down. "

"The staff was helpful and it is always nice getting the award points."

"The outstanding friendly customer service!"

"I love everything about this store! Keep up the good work and the friendly service :) "

"Always happy to shop at Jerrol’s. Service is quick and friendly, and if they don’t have what I want they’ll get it."

"The staff is absolutely wonderful. Kendra helped us yesterday and she is so sweet and went above and beyond to help us find what we needed! All businesses should have the friendly and outgoing staff that you have - the world would be a much better place!"

"Always greeted and assisted by smiling, polite, helpful staff. Love that we have you here in town for office supplies and such."

"stock up on books. some books I was looking for that I know you had only had a few copies that sold within a few minutes. "