Listen To What People Are Saying About Jerrol's
 

"Friendly staff If the book is not available in the store, the staff member will order it (if possible). Everything is clean and organized."

 
Becky Miskimens
Ellensburg WA
 

"My cashier was very nice and got me set up with the rewards. Also I bought a really nice T-shirt that was very soft and good quality. The cards that I bought were very unique and interesting. Also, the staff were all very friendly and funny "

 
Brynn Handlon
ELLENSBURG WA
 

"Quick service"

 
Rosalyn Miller
Ellensburg WA
 

"Quick, to the point. Friendly."

 
Jackie Galbraith
ELLENSBURG WA
 

"I absolutely loved the staff and how friendly everyone was!!! Jerrol’s has always been my favorite, no needed improvement! "

 
Ashley Engstrom
HOQUIAM WA
 

"I like it that you sell the Valley Musical Theater tickets. It's really convenient!"

 
Jeffrey Snedeker
Ellensburg WA
 

"Nothing needs change! Location, staff , service, variety are all excellent! Thank you."

 
Cherllynn Ellensburg
ELLENSBURG WA
 

"Love the store- always cool merch of good quality. "

 
Susan Barret
MOSES LAKE WA
 

"awesome service, great products, loved it!"

 
Olivia Birg
THOUSAND OAKS CA
 

"We've shopped at Jerrol's for over 40 years. Always great service, good merchandise, and if they duo n't have it this case get it for you."

 
Corwin King
Ellensburg WA
 

"As always, friendly, helpful staff and a plethora of goods (arts, crafts, office, gifts,...) from which to choose!"

 
Maggie Katz
Ellensburg WA
 

"Keep it up with the spray paints. "

 
Mallory Philipp
Ellensburg WA
 

"I was able to quickly find the item I was looking for, and I was surprised to find a product that I didn't think I could get in Ellensburg! Also, my cashier was super friendly!"

 
Ali Brown
ELLENSBURG WA
 

"I just love the whole store!"

 
Freida Ellison
ROSLYN WA
 

"Ice cream/coffee next door ??????"

 
Jan Taylor
ELLENSBURG WA
 

"I was immediately greeted when I walked in the door. When I approached the register, someone immediately came to assist me. Everyone is always very welcoming and professional."

 
Karen Swinger
ELLENSBURG WA
 

"I always love how neat and tidy Jerrol’s is. I love how easy it is to find what you’re looking for and the quality of items available is amazing. "

 
Bonnie Schoos
Ellensburg WA
 

"Friendly "

 
Celes Erickson
ELLENSBURG WA
 

"The staff was very friendly and helpful. "

 
Lindsey Kenison
SHERWOOD OR
 

"The girls there that day were very helpful and friendly. "

 
Whitney Wheelock
ELLENSBURG WA
 

"Staff very friendly and helpful!"

 
Susan Browne
Ellensburg WA
 

"Friendly staff, good selection, price "

 
Ian Nelson
SAMMAMISH WA
 

"I came in with a close friends family and they had nothing to say but good things about the store and the people in it, and I agree! I've been in twice so far and the women working there were so kind and helpful! I can't remember their names or else I'd credit them, but I was there friday the 28th around 6 or 7, so the two women working at that time. They gave me advice about starting at central, and honestly made me feel more comfortable about the change."

 
Anna Moore
BREMERTON WA
 

"It’s nice to be greeted when I enter the store, and the staff then gives the space for me to browse."

 
Carla Ketchum
Ellensburg WA
 

"I came in to purchase tickets to The Music Man, was quickly and efficiently help and on my way to continue my errands for the day. It's nice that your establishment offers so much to meet the needs of our community."

 
Charleen Bouta
ELLENSBURG WA
 

"Jerrol's always seems to have exactly what I'm looking for. Great staff also! "

 
Kim Hansen
ELLENSBURG WA
 

"I came into the store with my coupon and also the June 19% savings, to see what I couldn't go home without. I first looked for a hostess gift, and found the perfect little book (I stood and read through the whole thing because it was so interesting). Then I found the perfect grandson gift, a "The Crazy Scientist Lab" Optical Illusions kit. And then I found the perfect card for a special friend. This happens so often, to make the "perfect" purchase at Jerrols!"

 
Margery Skeen
Ellensburg WA
 

"Was promptly served "

 
Lorena Larrigan
Ellensburg WA
 

"friendly staff"

 
Recycle Shop
Ellensburg WA
 

"I have no recommendations for improvements. You are just perfect for my shopping needs. I like that I can easily find what I need (great layout for merchandise), but know that staff is right there if I do need help."

 
Pamela Schmidt
ELLENSBURG WA
 

"I love the unique children's gifts and crafts! I would like to see more affordable pricing."

 
Hillary Burnson
ELLENSBURG WA
 

"I purchased four wonderful books for my Wife's birthday. I like what I see, and I cannot think of any improvements. If I ever think of improvements, I will let the staff know."

 
Randall Groves
Ellensburg WA
 

"I came in to buy butcher paper and lots of it. It happened to be anniversary day is I got free ice cream in the mix! I had my baby with me, asleep in her car seat. When I went to check out an get to the car there were multiple people willing to help and the cashier I went to really went above and beyond to help me. The whole trip made my day!"

 
Stacia Harmsen
ELLENSBURG WA
 

"We love your store & the friendly staff! I always make a point to stop in when visiting my student at CWU, you have a great selection of CWU gear and always something new. Along with a great selection of school supplies too. Then we go next door and get a ice cream. "

 
Angie Johnnie
COVINGTON WA
 

"Your cashier was so so so friendly, helped us with finding what we were looking for, laughed at my stupid jokes, and just made our visit very pleasant. "

 
John Kaylor
Ellensburg WA
 

"The staff provided assistance with out being asked they asked us what we needed and then insured we found what we are after"

 
Dwight Bolton
Ellensburg WA
 

"Kristy took a lot of time with us to make sure that my son ordered the letterman's jacket he wanted!"

 
Dale Lonowski
Ellensburg WA
 

"Friendly service and very helpful!"

 
Barbara Fields
Kittitas WA
 

"I appreciate being greeted when I come in the door. Makes me feel like I'm among friends who are happy to see me."

 
Leta Davis
Thorp WA
 

"Your staff is always so helpful & kind. I always enjoy my visits to Jerrols!"

 
Rochelle Pearson
ELLENSBURG WA
 

"Employees were very friendly "

 
Tassie Adams
ELLENSBURG WA
 

"I was looking for a specific type of calculator and one of the employees was very helpful. I really appreciated their help!"

 
Lindsey Schwab
ELLENSBURG WA
 

"As always, the staff is friendly and helpful without hovering or hard-selling. The selection is terrific. I can always find something that will delight me or the person for whom I need a gift - often, both!"

 
Liz Fountain
Ellensburg WA
 

"Always a pleasure to shop at Jarrols. Pleasant and professional staff. "

 
Duane Bredin
ELLENSBURG WA
 

"Friendly, knowledgeable staff; Items we need easy to find. Jerrol's is awesome!"

 
Clifford Janna Kellogg
ELLENSBURG WA
 

"Excellent customer service! Everyone at Jerrol's is ALWAYS beyond pleasant and professional!"

 
Debbi Prigge
Ellensburg WA
 

"I enjoy the employees and how friendly they are. "

 
Shan Kerouac
CLE ELUM WA
 

"Very friendly staff and great customer service. Not too eager but reached out to see if I needed anything and then was very gracious as I looked around."

 
Emily Jacobs
ELLENSBURG WA
 

"I ran in for last-minute gifts knowing I'd find something--and I did including wrapping supplies. One stop shopping, which was all I had time for!"

 
Rosalyn Miller
Ellensburg WA
 

"I love the friendly helpful staff. There is a great variety of items in the store and I always find something I want."

 
Barb Clark
SOUTH CLE ELUM WA
 

"I appreciated the customer service and friendliness of staff. Some products are steep in price."

 
Natassia Powers
ELLENSBURG WA
 

"Your worker was so amazing keep up the work she helped me complete my graduation! Thanks "

 
Lehigh John Jr
WAPATO WA
 

"I liked the flexibility of the staff in helping me with the coupons I brought in, it was very appreciated. "

 
Rhiannon Strutzel
CASHMERE WA
 

"I enjoyed the friendliness of the cashier. I would have wanted to see more notebooks of various sizes with paper backing instead of plastic. I’m trying to stay away from plastics and other hard to recycle materials, but the only 3x5 spiral notebooks had plastic backing."

 
Danielle Kuchler
ELLENSBURG WA
 

"Store is always bright, clean and well-organized with smiling friendly faces at the registers. Nice variety of unique gift items. I made my visit today specifically to buy some Rill’s soup mixes to pair with a Crick Pot gift I’m giving. Great selection!"

 
Shannon Walker
ELLENSBURG WA
 

"Found the book and stickers that I was looking for."

 
Judy Jo Roberts
ELLENSBURG WA
 

"Found the book I wanted, in the warehouse and found great pens. Friendly helpful service and ice cream next door. What more does one need? "

 
Susie Martin
Roslyn WA
 

"I liked how friendly staff was! Very kind and professional."

 
Felicia Mayr
ELLENSBURG WA
 

"Love the friendly clerks and the product availability. "

 
Virginia Bennett
CLE ELUM WA
 

"The staff are always very helpful and eager to assist, when needed or requested. They go above and beyond to help locate items in the store. "

 
Maggie Katz
Ellensburg WA
 

"Friendly and helpful"

 
Janett Walker
ELLENSBURG WA
 

"It had been a long time since I had been in the store...almost 20 years, so a lot had changed, but also, enough was the same that it made me feel comfortable and I knew where things were. Additionally, 20 years ago, when you came into the store, you were greeted with a friendly hello from one of the staff members--that also hadn't changed. Little touches like that matter a great deal. "

 
Kelle Dvorak Vandenberg
BOTHELL WA
 

"I came in out of the hail storm to find my favorite monthly planner in stock and ready to buy- thanks!"

 
Christy Avey
Ellensburg WA
 

"PLUS:: Good inventor of RC parts, assessories & vehicles MINUS:: don’t match internet prices"

 
George Battermann
EAST WENATCHEE WA
 

"As an independent artist living in Ellensburg, my visits to Jerrol’s are through each month. It is always a delight to go in each time, and because the atmosphere is so relaxing, I often just go in to wonder around for inspiration. Just love Jerrol’s!"

 
Pam Simpson Art Studio
ELLENSBURG WA
 

"Jerrol’s is consistent in both service, variety of products and quality of products. I appreciate this store as I have for years."

 
Hanna Fredeen
ELLENSBURG WA
 

"Friendly staff, plus I found art supplies that I had oreviously thought I would only be able to access online!"

 
Stacy Parker
Ellensburg WA
 

"Everyone is always very helpful and friendly "

 
V.I.P Adult Family Health
Ellensburg WA
 

"so friendly!"

 
Alexandria Arroyo Long
ELLENSBURG WA
 

"Happy to see you are selling pentel hybrid technica pens for art. I have been using these for years and they are wonderful - the best. Suggestion : displaying them more prominently; single pens size selection also.Better sales perhaps. Always great service."

 
Linda Lee Dean
ELLENSBURG WA
 

"Great greeting card selection!"

 
Rebecca Wassell
Ellensburg WA
 

"Friendly staff"

 
Katy Moore
ELLENSBURG WA
 

"I liked the friendly cashier."

 
Kristin Hylinger
ELLENSBURG WA
 

"I loved the gift wrapping station. It really helped us out for our birthday party that same day. So awesome!!!"

 
Carrie Barnett
ELLENSBURG WA
 

"The staff at Jerrol’s went above and beyond to help me find exactly what I needed. If they didn’t know the answer to my questions, they went and found them. I had originally thought to purchase my item on Amazon but would rather support my local businesses - I’m so glad I did!"

 
Bonnie Schoos
Ellensburg WA
 

"I just like supporting a great local business. "

 
Jen Wulf
Cle Elum WA
 

"i purchased a book with large print over the telephone. i wish i could remember the ladies name who helped me as she was so helpful for this old timer."

 
Jim McAllaster
Ellensburg WA
 

"Great CWU shirt designs!"

 
Jeffrey Snedeker
Ellensburg WA
 

"Helpful sales associate, friendly staff, well organized and clean store."

 
Amanda Mays
ELLENSBURG WA
 

"Staff is very friendly, knowledgeable and helpful. In the 11 years of frequenting Jerrol’s, I have never had a bad experience in the store. "

 
Laura Bobovski
Ellensburg WA
 

"Thank you!"

 
Dalton R C
Ellensburg WA
 

"Friendly"

 
Leonard Sherrard
Ellensburg WA
 

"friendly, helpful staff"

 
Carmen Knoke
Ellensburg WA
 

"Friendly staff and a lot of unique gifts!"

 
Catherine Graham
ELLENSBURG WA
 

"Great customer service"

 
Erin Conklin
ELLENSBURG WA
 

"The young lady who handled my transaction was not only efficient and courteous, she was a delight to meet! That said, I've always had exceptionally good customer service at Jerrol's. I'm just not much of a shopper as I already have more than I need in material goods. I shop only for gifts and groceries as a rule. I can't think of a needed improvement."

 
Phyllis MacPhaiden
Brier WA
 

"Staff is always knowledgeable, helpful and friendly. No improvements needed. Just keep doing things the good old fashioned way! "

 
Kimberly Fletcher
Ellensburg WA
 

"I love customer service. You folks exceeded my expectations. Keep up the good work. "

 
Norma Hamman
ELLENSBURG WA
 

"I do wish there were more craft items, but I love the selection of art supplies."

 
Tracy Goodrich
ELLENSBURG WA
 

"Smiley, quick service"

 
Rosalyn Miller
Ellensburg WA
 

"Your staff is always friendly and eager to help. I specially appreciate the friendly welcome by your door greeter. Sorry I can’t remember his name but he is always friendly and says hello. "

 
Carolyn Knick
CLE ELUM WA
 

"I like how when you walk through the door they greet you make you feel welcomed. "

 
Rileigh Riggan
ELLENSBURG WA
 

"Super friendly and helpful staff. Quality selection! "

 
Kim Hansen
ELLENSBURG WA
 

"Staff is always so friendly and helpful ??"

 
Cassie Hansbrough
ELLENSBURG WA
 

"I had some coupons expiring so I needed to come in and use them soon. Glad I did! I love all the fun little items you have by the candlewick products. Always a good find! I also bought some backpacks, I've been looking for one for a while and I really like the toddler size ones you carry! Bonus that they were made out of plastic bottles! Very helpful and pleasant staff members. Thanks again!"

 
Lindsey Schwab
ELLENSBURG WA
 

"I found a special edition for a book I didn’t even know I wanted. I always love the Jerrold thinks outside of the box on some of the books you carry. I’m always excited about what I will find when I come in. Thank you!"

 
Malissa Edwards
LACEY WA
 

"I very rarely give an excellent review. However, I rated your store highly because of the customer service. In a lot of places the employees are not focused on the customers but your staff is always attentive, available and alert to my needs. Sometimes it is just directing me to certain merchandise or it could be returning an ink cartridge that for some unknown reason my computer decided it would reject it. Your staff is always cheerful and helpful. "

 
Krista Tuckness
Ellensburg WA
 

"Friendly and helpful staff, great rewards program, love the community involvement of the store. Overall a local favorite! "

 
Seana Blake
Ellensburg WA
 

"Your cashier was very pleasant and friendly. The cards I purchased are lovely and well priced and I certainly enjoyed having a $10 reward card to spend!"

 
Donna Ullman
Ellensburg WA
 

"Awesome customer service, as always. Great selection of recycled wrapping paper and thank you cards. "

 
Margaret Lane Patterson
Ellensburg WA
 

"When I go in, I find don’t have to sort through items that in the end just collect in the house. Rather, I find good items that kids will use often and enjoy. "

 
Shannon Freedman
ELLENSBURG WA
 

"No improvement needed here. Always a great trip in."

 
Kelsey Schmidt
Ellensburg WA
 

"Olivia and Jorge were very helpful. I was shown some featured staff favorite books and purchased one I never would have thought to purchase otherwise. "

 
Nicole Prigge Taylor
ELLENSBURG WA
 

"The staff is always friendly and very helpful in finding the products I'm looking for"

 
Kathy Willett
ELLENSBURG WA
 

"We artists get picky about our tools. I sent my helper with samples of some very specific items. Whoever helped her find them did a very good job. She came back with exactly what I sent her for. What's even more gratifying is that you had them all in stock. Thanks"

 
Marianne Gordon
ELLENSBURG WA
 

"Every single associate always takes the time to help me find the things I am looking for, or needing. Most personal, and I would say "above and beyond" the customer service of any other merchants. Y'all carry so many different things, I really couldn't ask for more; or, anything different. "

 
Phillip Cleveland
ELLENSBURG WA
 

"Every employee was friendly very helpful and focus on my needs"

 
Virginia Krekling
Roslyn Wa
 

"Costumer service is wonderful. Friendly and helpful!"

 
Shan Kerouac
CLE ELUM WA
 

"Always excellent service."

 
Michael Papacel
TACOMA WA
 

"The staff is incredibly helpful and friendly. I feel very fortunate to have such a great store in our town."

 
Todd Mildon
Ellensburg WA
 

"Helpful customer service "

 
Melissa Gros
CLE ELUM WA
 

"I found a very wonderful book to buy for my Wife. I plan to give it to her on her birthday, and I am sure she will enjoy it."

 
Randall Groves
Ellensburg WA
 

"Ink cartridges were easy to find and in stock"

 
Michelle Montgomery
Ellensburg WA
 

"Staff member was very helpful.. I was in a hurry and got in and out quickly.. "

 
Estelle Mathews
Ellensburg WA
 

"I think you could use more notebooks, but I love the whole store otherwise"

 
Leona Grimes
ELLENSBURG WA
 

"Beth is very knowledgeable what Jerrol's has available and/or what can be procured. She has an amazing memory and professional decorum to help her appreciative customers feel their needs are met."

 
Jann Kern-Arreola
Ellensburg WA
 

"The Jerrols employee who served me was super friendly and efficient...and I was able to pick up my fresh organic eggs from Colockum Hillside Farm!"

 
Allison Carpenter
Ellensburg WA
 

"Applied the discount that was offered while we were out of state last month"

 
Kate Horowitz
ELLENSBURG WA
 

"It's like pulling into a Les Swab. The staff greets you graciously as you walk in, immediately ask if you need help and generally shows interest in you at check out. Great work staff"

 
Thad Vaughn
Cle Elum WA
 

"I was looking for something the store doesn't carry, but the staff did their best to try andnfind it for me. They couldn't, but they tried and that was nice."

 
Morgan Marquino
ELLENSBURG WA
 

"Jerrols has been around for many years. I used the store when I did my undergrad and grad work. Rolf helped me out during those times so I feel the need to return the favor by spending money for teaching in his establishment. Burton Gray"

 
Burton Gray
Ellensburg WA
 

"My son and I were personally greeted when we came in the door. The staff member came right over to us and asked if we needed help finding anything. I told him we were there to wonder around and spend our reward certificate. The staff member was very up beat and jovial. When we checked out the person was very happy and helpful. It was a very positive personal experience and I enjoyed purchasing my book."

 
Stacey Wright
Ellensburg WA
 

"Who doesn't like it when the boss himself comes out to see what you need? Thanks!"

 
Leta Davis
Thorp WA
 

"I was buying slime kits and the sales person warned me that one required me to buy contact solution. Not what I wanted to do! Oh how I appreciated his expertise! Also noticed the child abuse bookmarks. May you should have autism awareness bookmarks right beside them. "

 
Susie Martin
Roslyn WA
 

"I found everything I was looking for and then some. My cashier was a peach as usual. No complaints. "

 
Paulette Bird
Ellensburg WA
 

"Great selection of books"

 
Jen Bod
RONALD WA
 

"I always like to shop at Jerrol’s for unique gifts or when I’m working on a craft project. The staff are so friendly and helpful. Plus it smells good in there… like Winegar’s ice cream!"

 
Kendra Ford
Ellensburg WA
 

"Over all helpfulness if staff. Larger selection of gift type items."

 
Alex Husted
Ellensburg WA
 

"The friendliness and product knowledge of the staff."

 
Threehundred Sixety Three DegreesLLC
ELLENSBURG WA
 

"The staff is always wonderful. I love that I can purchase something and wrap it there. I just wish there was a better assortment of journals."

 
Courtney Schrader
Ellensburg WA
 

"Like the people, they are so welcoming. A wider array of colors for cardstock by the piece."

 
Colleen Riley
Ellensburg WA
 

"Jerrols is a “get ‘er done” place. Plenty of time leftover for “dollar scoop” night too! "

 
Janet Downs
ELLENSBURG WA
 

"I like the costumer service. Limited supply of products. Products are cheap, but come at a high cost. Need more options for discounts for students. "

 
Amie Hakdemon
ELLENSBURG WA
 

"I am so glad you continue to stock good art supplies and canvases in so many sizes. "

 
Wendy Alkire
ELLENSBURG WA
 

"The young lady who helped us select our supplies was knowledgeable and friendly!"

 
Barbara Messinger
ELLENSBURG WA
 

"It was great!"

 
Kim Hamann
ELLENSBURG WA
 

"You had everything I needed. Staff was knowledgeable & helpful. Thank you"

 
Tom Mirich
SCOTTSDALE AZ
 

"Great visit, I explained what I needed staff ordered it, quick fast and convinient! I highly recommend Jerrol's!"

 
Eric Prater
Ellensburg WA
 

"Staff is always friendly and helpful! I can almost always find what I'm looking for."

 
Dale Lonowski
Ellensburg WA
 

"Nothing! Always friendly staff"

 
Alice Brown
Ellensburg WA
 

"Great customer service. I remember my mom taking all of us kids to Jerrol's to get our Lourdes Academy school supplies way way back in the day."

 
Anne Devney
Ellensburg WA
 

"I like that I found just what I needed, and it all cost less than expected! "

 
Amy Kaiser
ELLENSBURG WA
 

"I recently changed my phone number and address and the person who helped me out was quick and efficient while retrieving the information. Thanks for not being awkward at checkout. bless."

 
Angela Quach
ELLENSBURG WA
 

"The young man was so helpful. Always a good experience at Jerrol's!"

 
Margaret Caribou Land and Cattle
Ellensburg WA
 

"Staff were very friendly and helpful!"

 
Brenda Chase
Ellensburg WA
 

"Everything was amazing. The only downside of our visit was that there was no S or A in wax seal stamps."

 
Melissa Fournier
EDGEWOOD WA
 

"We came into your store to purchase magnets and a mouse pad and were shown exactly what we wanted. We ended up buying a book I've been thinking about getting, and also the very cute Easter cards which we just "stumbled" onto! Perfect for the people who will receive them. Thanks for one more pleasant and successful shopping trip to Jerrols!"

 
Margery Skeen
Ellensburg WA
 

"I was searching for a birthday present for a 12 year old who loves art and science. Your staff member helped me pick out some good options and one goofy one: Owl Puke. I can hardly wait to see how the 12 year old reacts to that one! I hope the scientist in her loves it. More to the point, your staff member was delightful and helpful as she (and all who work at Jerrol's) always is (are)."

 
Liz Fountain
Ellensburg WA
 

"You had even more variety of what I was looking for in stock than I expected. It was hard to choose but I was pleasantly surprised by your offerings. You're often my first stop when it's time to give gifts and I almost always find what I need. I like to make sketchbooks for friends and I'm glad you have a good selection of colorful cardstock sheets for me to use as covers. And a pen or pencil from your writing section makes a great accompaniment."

 
Brendan Beardsley
Ellensburg WA
 

"We really like how friendly the sales associates are and how they treat customers."

 
Joyce Jones
Cle Elum WA
 

"I thoroughly enjoyed the service that I was given and the staff was very helpful. Much appreciated to all the workers who were there to show me the location of things and also very kind. I don’t think there is much to improve on, they did a fabulous job. Thank you :)"

 
Natassia Powers
ELLENSBURG WA
 

"Great customer service from the time you walk in the door till you leave they are always friendly and helpful "

 
Tammy Joyner
Ellensburg WA
 

"N/A"

 
Deborah Green
Ellensburg WA
 

"I have never been before and I loved the options available to us in terms of stock. It was a Wonderland of stuff. I will absolutely be coming back."

 
Amanda Harper
ELLENSBURG WA
 

"The cheerful greeting when I arrived! "

 
Margaret Lane Patterson
Ellensburg WA
 

"Ordered books, phone call was friendly and helpful. Books came in a timely manner. The girls behind the counter were friendly and efficient."

 
Nancy Watton
Ellensburg WA
 

"You have a wide variety of supplies and very nice staff! Keep it up!"

 
Heather Hayes-Redmond
Ellensburg WA
 

"The attention and consideration given to my inquiries and the ever-present Jerrol's willingness to go above and beyond! Thanks to Beth, Olivia and Rolf."

 
Cindy Gregory
Roslyn WA
 

"I always look forward to shopping at Jerrols when I pass through ellensburg I am never disappointed with products or service "

 
Lynette Marshall
Richland WA
 

"Very friendly, helpful, respectful staff"

 
Maggie Katz
Ellensburg WA
 

"Was offered help twice and many brands and items to choose from. Always know I can find what I need here and can get good service."

 
Natalie Paulson
ELLENSBURG WA
 

"Lovely Happy Birthday gift of coupon for costs of purchase slimming."

 
Carolyn Johnson
Ellensburg WA
 

"Friendly staff, I was greeted when I walked in and the cashier was pleasant as well. I always find something unique."

 
Shannon Walker
ELLENSBURG WA
 

"A smiling face, the correct ink and out the door! It is a pleasant experience even when there is not much to it. Thank you!"

 
Leslie Stone
Ellensburg WA
 

"Everyone is helpful and kind. I'd love to be able to purchase metal reusable straws from y'all."

 
CASSANDRA CALDWELL
Ellensburg WA
 

"The staff greets you as soon as you come in and offers to help you find what you need. They are always very kind and helpful. It makes for a great shopping experience!"

 
Cassidy Walker
Ellensburg WA
 

"Sales staff showed me more items that were on sale in a different place than the jewelry items regular display. This way I spent more money than planned but purchased findings that I needed at sale prices."

 
Gayle Fogle
ELLENSBURG WA
 

"Customer service was excellent. CSRs aided me with ideas on products to complete my project ."

 
Mary McMinn
ELLENSBURG WA
 

"I highly recommend. Friendly, knowledgeable, helpful and local store."

 
Duane Mumma
Ellensburg WA
 

"Had what I wanted in stock, Fast check out, Friendly employees."

 
Mitch Buchholz
Ellensburg WA
 

"The staff at Jerrols is always friendly and helpful. The wide selection of items ensures that I can always find some version of what I’m looking for. "

 
Amanda Von Jentzen
Ellensburg WA
 

"I bought 2 black foam boards (32x40) and she offered to bag them. She let me know they had giant bags that fit the boards. I was extremely grateful since I always struggle in carrying them and it was easier having a bag to hold them in"

 
Arleth Ascencion
ROCK ISLAND WA
 

"I had driven all over town looking for ice melt. You were the only place in town with any left. So grateful for awesome service by Kendra. She even carried it out to my car for me. Thank you!"

 
Erin Bishop
Ellensburg WA
 

"Your staff is always welcoming. "

 
Brad Baker
TOPPENISH WA
 

"I love all the seasonal stuff!"

 
Hannah Bridges
ELLENSBURG WA
 

"Jerrol’s Had exactly what I was Looking for! "

 
Susie Martin
Roslyn WA
 

"The prices are always great!!"

 
Mary Jane Pasioles
SACRAMENTO CA
 

"The items in the store are attractively displayed which makes it easy to locate what we are looking for. As always, the staff are attentive, friendly, and helpful."

 
Randi Freeman
Ellensburg WA
 

"I always receive a warm “Hello Pam” every time I pick up my art supplies. The staff is very knowledgeable and courteous. Jerrol’s has everything I need to run and supply my business. A very warm and inviting atmosphere, just a joy to visit their business!"

 
Pam Simpson Art Studio
ELLENSBURG WA
 

"Excellent service every time"

 
Kelsey Schmidt
Ellensburg WA
 

"Friendly service"

 
Stephanie Ristine
ELLENSBURG WA
 

"Customer service is outstanding. Very helpful and friendly. Only recommendation i would have would be adding more options, cheaper options for model hobbies. "

 
Corey Gomez
ELLENSBURG WA
 

"It is always such a nice place to shop. The clerk who checked me out worked extra hard to make sure my discounts were as effective as possible."

 
Delaney Strutzel
CASHMERE WA
 

"I was able to pick up a book I'd ordered, some ink pens, and fresh eggs from Colockum Hillside Farm all in one visit!"

 
Allison Carpenter
Ellensburg WA
 

"Visit with the author!"

 
Brandee Coates
ELLENSBURG WA
 

"Kendra was so helpfully every time I come in , very sweet."

 
Alice Brown
Ellensburg WA
 

"The staff at Jerrol’s is always friendly and helpful! "

 
Suzanne Beck
ELLENSBURG WA
 

"supporting the local schools, having the author they are having visit books on hand. Made buying her books super convenient. "

 
Lisa Masters
ELLENSBURG WA
 

"Thank you for having a vast selection of the Author books for next weeks author visit. I appreciate the friendly associates you have working the checkout counter and also the Owen’s vending machine. "

 
Holly Dempsey
Ellensburg WA
 

"Excellent! You carry high quality products and I know just where to go for them. This time was a mole skin notebook for organizing my thoughts."

 
Christy Avey
Ellensburg WA
 

"I always enjoy visiting Jerrols. Friendly service with a smile."

 
Kimberly Mace
Ellensburg WA
 

"I am always greeted when coming through the door but the cashiers aren't pushy or too friendly. I love Jerrols!"

 
Krista Tuckness
Ellensburg WA
 

"Love the staff here!"

 
Virginia Bennett
CLE ELUM WA
 

"Convenient Business Hours!"

 
Jodi Polak
ELLENSBURG WA
 

"Jorge was so nice when I went up to pay for my bankers boxes. He was friendly and interesting and interested. My compliments, as usual, on the staff you find. They are terrific!"

 
Mary Morgan
ELLENSBURG WA
 

"Everything is so neat and organized. Makes finding things I am looking for really easy. "

 
Tanya Cooley
Ellensburg WA
 

"I found exactly what I needed and 2 gifts for special people too. The staff always greets you as soon as you walk in and they provide wonderful service as well."

 
Diane Malinski
Ellensburg WA
 

"Had what I needed. Was in a hurry. Check out was SPEEDY! Yahoo! "

 
Janet Downs
ELLENSBURG WA
 

"I am always greeted cheerfully by the Jerrols team and find high quality products. Thank you Jerrols!"

 
Shianne Lowe
ELLENSBURG WA
 

"THE YOUNG LADY WORKING WENT OUT OF HER WAY TO GET ME THE ITEMS I NEEDED. THEY WERE NOT OUT ON THE SHELF SHE CHECKED THE INCOMING INVENTORY AND SEEN IT WAS IN SHIPPING SHE CALLED BACK AND HAD IT BROUGHT UP TO THE COUNTER. I APPRECIATED THAT VERY MUCH CONSIDERING I LIVE 30 MILES AWAY."

 
Keg Cellar Tavern
CLE ELUM WA
 

"I always come in for ink cartridges and you always have the # I need. I know I could shop on line but I like to support you! Love also the greeting card selections..more blank ones would be great."

 
Debra D'Acquisto
Ellensburg WA
 

"Always a pleasure to see the team's friendly faces when I come in for art supplies. Thank you for making it easy to get what I need!"

 
Ashley Clayton
ELLENSBURG WA
 

"Incredibly friendly. "

 
Alma Castillo
YAKIMA WA
 

"Arrangement of product, I found what I was looking for quickly. "

 
Andrew Grove
Ellensburg WA
 

"Had needed item in stock. Pleasant visit."

 
Joan Brown
Ellensburg WA
 

"Every one is always so nice, so helpful."

 
Lynne Whelan
Ellensburg WA
 

"The customer service is always top notch! I really enjoy going to Jerrol's for my scrap book making supplies and for craft items that our children use at church. "

 
Margaret Lane Patterson
Ellensburg WA
 

"every is fine the staff was really good."

 
Bill Allison
ELLENSBURG WA
 

"Everyone was helpful and very friendly. Quick to check out too. "

 
Peggy Roberts
Ellensburg WA
 

"The staff at Jerrolls are always friendly and helpful! "

 
Toni Hobbs
Ellensburg WA
 

"Kindness of the clerk"

 
Natalie Briody
LEAVENWORTH WA
 

"Sales person was very friendly, but did not know much about RC products."

 
Leroy Beckwith
WENATCHEE WA
 

"It’s nice when staff recognizes you :) "

 
Debbie Tirney
Ellensburg WA
 

"We were looking for a particular clay. Your employee put me on hold and went and found the product. When we came in he took us right to the spot, explained differences and was very helpful. While checking out, the staff is always very kind and makes sure we found what we were looking for. Thanks!"

 
Kimberly Mackey
ELLENSBURG WA
 

"Jerrol’s is the perfect small town store: you feel known by the staff AND they can get anything you need. It’s a joy to see Kendra, Laura, Rolf, Corrie, and Jessica. "

 
Alli Furtado
ELLENSBURG WA
 

"I love how welcoming your staff is and how personable they are with each person who walks through the door. "

 
Erica Sanidad
ELLENSBURG WA
 

"I liked how there was a variety of items that I could choose from! Especially the candle collection! But, since I live in the dorms I can't use them and so scented waxes would be cool."

 
Pilar Cuevas
ELLENSBURG WA
 

"Everyone is so friendly. I am always asked if I can be helped and the clerks there seem to know their inventory."

 
John Schmit
ELLENSBURG WA
 

"Customer service and seeing Rolf Always a pleasure."

 
Crystal Church
Kittitas WA
 

"Sales clerk took a lot of time to help me find what I needed "

 
Kathryn Westervelt
Ellensburg WA
 

"fast checkout"

 
Danielle Palmer
ELLENSBURG WA
 

"The staff is always friendly and eager to help without pushing sales. "

 
Amy Kaiser
ELLENSBURG WA
 

"The venue was clean, and the set up for Valentine's Day was very nice. "

 
Kylee Ochoa
ELLENSBURG WA
 

"You'll are great!"

 
Roberta Clark
Ellensburg WA
 

"Always helpful"

 
Brenda McIntosh
Ellensburg WA
 

"the employees were very friendly!! I was looking for a small birthday gift and found so many options I had a hard time choosing! love this store!! :)"

 
Jennifer Johnson
BLACK DIAMOND WA
 

"The staff is super!! "

 
Ann Warren
ELLENSBURG WA
 

"As always, the clerks were efficient, knowledgeable and friendly. Jerrol's is a great place to shop"

 
D Sparks
ELLENSBURG WA
 

"Store is neatly organized. Staff were friendly and helpful but not pushy. Items in store are of high quality and unique to other stores in Ellensburg."

 
Mike Nollan
ELLENSBURG WA
 

"Just came in for a couple things, and saw other things I needed :)!!"

 
Sun Country Golf Course
Cle Elum WA
 

"I just love coming in your store, inviting and relaxing!!!! Your staff is always very welcoming and ready to assist. Great customer service."

 
Isabella Romanko
ELLENSBURG WA
 

"Everyone is friendly and very helpful. Customer service is obviously a priority."

 
Shelley Envick
ELLENSBURG WA
 

"Last visit was great and I haven't any idea of what to improve- It is all fine!"

 
Karla Estelle
Ellensburg WA
 

"Very helpful staff, even though I knew where I needed to find the items that I was looking for. "

 
Clean Image Service
ELLENSBURG WA
 

"perfect"

 
Mita Love Cruz
KITTITAS WA
 

"Super friendly staff!"

 
Larry Delaney
ARLINGTON WA
 

"Staff is very friendly and knowledgeable "

 
Cathy Whalen
ELLENSBURG WA
 

"I love visiting the store and always find new things that i did not realize you carry."

 
Ahna Soli
Ellensburg WA
 

"we don't thin you need to improved on anything "

 
Recycle Shop
Ellensburg WA
 

"The store is laid out well, nice variety of supplies, and very knowledgeable and happy staff. I especially like that you co-exist with Winegars. Please try to keep prices down. "

 
Mary McCarthy
CLE ELUM WA
 

"The staff was helpful and it is always nice getting the award points."

 
Krista Tuckness
Ellensburg WA
 

"The outstanding friendly customer service!"

 
Margie Pickerel
ELLENSBURG WA
 

"I love everything about this store! Keep up the good work and the friendly service :) "

 
Patti Challender
ELLENSBURG WA
 

"Always happy to shop at Jerrol’s. Service is quick and friendly, and if they don’t have what I want they’ll get it."

 
Corwin King
Ellensburg WA
 

"The staff is absolutely wonderful. Kendra helped us yesterday and she is so sweet and went above and beyond to help us find what we needed! All businesses should have the friendly and outgoing staff that you have - the world would be a much better place!"

 
Anita Kartes
Cle Elum WA
 

"Always greeted and assisted by smiling, polite, helpful staff. Love that we have you here in town for office supplies and such."

 
Maureen McKinney
Ellensburg WA
 

"stock up on books. some books I was looking for that I know you had only had a few copies that sold within a few minutes. "

 
Sabrina Stoutamyer
ELLENSBURG WA
 

"The atmosphere is awesome the water color paint palette options are hella lacking though."

 
Leona Grimes
ELLENSBURG WA
 

"It was fun to have all the activities and giveaways."

 
Rose Myers
ELLENSBURG WA
 

"I liked the atmosphere of after hours"

 
Crystal Clausen
FERNDALE WA
 

"I love how friendly and inviting the staff is. I always feel welcome!"

 
Itzel Montoya
SEATAC WA
 

"Always enjoy how friendly the associates are and how helpful they are."

 
Joyce Jones
Cle Elum WA
 

"I was last in to pick up a package sent there. I was in and out quickly and the staff was welcoming and helpful as always."

 
Savannah Popp
MUKILTEO WA
 

"Staff friendly and helpful. Quality of merchandise great."

 
Beccy Avalon
CATHLAMET WA
 

"All is great!!"

 
Ismael Hernandez
OTHELLO WA
 

"We always love the unique cards and kids toys- Jerrols is our go to spot for birthdays."

 
Amy Claridge
Ellensburg WA
 

"Jerrol’s always stocks what I need. Shopping there makes efficient use of my time! Plenty of time leftover so I can visit Winegars next door! "

 
Janet Downs
ELLENSBURG WA
 

"Staff is always friendly and helpful. Easy to find items that I need to purchase!"

 
Suzanne Walker
Ellensburg WA
 

"The girl behind the counter was super helpful!"

 
Tiffany Harlan
CLE ELUM WA
 

"There is a great selection of things to give for gifts, which is exactly what we came in for today. "

 
Stacia Harmsen
ELLENSBURG WA
 

"The young gentleman who helped us was very friendly and went out of his way to help us look into ordering a specialty item that was out of stock to pair with the item we purchased. "

 
Jeri Epperson
Ellensburg WA
 

"The staff was very helpful and we purchased what we needed."

 
Dwight Bolton
Ellensburg WA
 

"Staff is always very helpful and pleasant to talk to."

 
Sara Sparks
Ellensburg WA
 

"Customer service was top notch"

 
Misty Girard
KITTITAS WA
 

"I’m always greeted when I walk in and the young man was very helpful in finding/ordering what I went in for."

 
Lisa Young
Ellensburg WA
 

"customer service was very helpful the minute we walked through the door. Helped us find everything we needed. It has has been a pleasure throughout the years, doing business with you. thank you"

 
Jeffray Anderson
Ellensburg WA
 

"It feels like family when you walk in the door."

 
Virginia Bennett
CLE ELUM WA
 

"The gentleman who greeted me right when I walked in and assisted me thru the whole process, and that's why i signed up. "

 
Tona Wanechek
ELLENSBURG WA
 

"It is always a pleasure to shop at Jerrols. And this trip was no exception. I needed a thumb drive to back up my home files and your staff person was extremely helpful in finding what I needed. "

 
Sharon Romppel
Ellensburg WA
 

"Love the laid back atmosphere and being able to come have a cup of coffee & do work."

 
Casey Ross
ELLENSBURG WA
 

"The quality gifts I was able to find for my grandchildren. "

 
Estelle Mathews
Ellensburg WA
 

"Wonderful selection! Thanks for the sale on kid's toys right before Christimas! Staff was helpful & checkout was easy, attendant was jolly & sweet. Thank you!"

 
Stephanie Moore
Cle Elum WA
 

"Customer service was awesome! I would like to see more classroom supplies for teachers. Looking for way more bulletin board options. "

 
Ladonna Fogle
Ellensburg WA
 

"Helpful staff, good humored staff (they enjoy working for your company), and the unique selection of gifts"

 
Sarah Gann
ELLENSBURG WA
 

"The selection is fabulous and the atmosphere is friendly. I enjoy Jerrol's and have no recommendations for improvement."

 
Teri Walker
Ellensburg WA
 

"Love staying local!"

 
Sara Thompson
ELLENSBURG WA
 

"Rolf was so helpful to me. It was such a pleasure talking to him as he showed me around."

 
Sara Pope
Ellensburg WA
 

"Everything was great!"

 
Kim Hamann
ELLENSBURG WA
 

"The staff is always tentative and knowledgable. The store looked festive and beautiful for the holidays. The gift selection is wonderful, and they always order great books that I request! Maggie Patterson"

 
Margaret Lane Patterson
Ellensburg WA
 

"Never disappointed with the staff "

 
Kelsey Schmidt
Ellensburg WA
 

"I love Jerrol's and have been a customer for many years."

 
Patricia Winkler
Ellensburg WA
 

"Customer service."

 
Merrily Braucht
ELLENSBURG WA
 

"Very friendly and helpful staff as well as a good choice of gifts for every age. Codi rocks!"

 
Kat Satnik
Ellensburg WA
 

"Several different employees greeted us as we browsed through the store. Then when it was time to check out, the employee who rung up our purchase was friendly and helpful. Keep up the great work!"

 
Katherine Richmond
Ellensburg WA
 

"I did not see anything that needed improvement. "

 
Corey Gomez
ELLENSBURG WA
 

"I always enjoy the friendly and knowledgeable staff!"

 
Rochelle Pearson
ELLENSBURG WA
 

"The book I ordered came in 2 days later then your crew said it would. Other than that everything was very good!"

 
David Barnett
Ellensburg WA
 

"Selection of CWU garments: 100% cotton Is a must Being able to find 5X and 4X for gifts Thanks "

 
Mary Kraining
YAKIMA WA
 

"I was able to find gifts for my two granddaughters that were unique and educational. For the 5 year old, I bought a stencil set with markers and crayons. And I found plastic stacking donuts for the 2 year old. My husband bought a 2019 calendar for his home office. It was a very successful shopping trip to Jerrol's for Christmas!"

 
Linda Allegre
CLE ELUM WA
 

"The staff is amazing. Every time I walk in I’m greeted right away - and that is not the norm anymore in most businesses. And Kendra even greeted me by name! She’s awesome. "

 
MaryDawn Buntin
Ellensburg WA
 

"Great service and selection"

 
Becky Carollo
Ellensburg WA
 

"Customer service at Jerrols is always excellent. "

 
Shelley Envick
ELLENSBURG WA
 

"There was an on sale item that rang up incorrect in price. However the gentleman fix it quickly and it wasn't a problem. "

 
Emily Ayers
ELLENSBURG WA
 

"Bring in more authors for readings and talks. "

 
John Ebenal
ELLENSBURG WA
 

"The staff at Jerrol's are always helpful, cheerful, and thoughtful. On this visit, the young woman checking out my purchases helped me maximize them to receive the $5 bonus on offer. I love this business - Rolf sets the standard for community-mindedness, and the staff make every single visit enjoyable and worthwhile."

 
Liz Fountain
Ellensburg WA
 

"You have a nice variety of things. "

 
Andrea Sailor
ELLENSBURG WA
 

"The staff is always pleasant and helpful! They know who I am and strive to meet my needs. Their help in organizing my supplies for my office was extremely helpful and I love that they stock my supplies when delivering an order."

 
Lisa Murray
Ellensburg WA
 

"helpful and polite"

 
Tom Conner
Cle Elum WA
 

"The sales gal was extremely helpful and had a wonderful cheerful attitude which you rarely find anymore. I appreciated it."

 
Lisa Brazda
Ellensburg WA
 

"I walked in and was immediately welcomed and assisted! "

 
Elizabeth Fletcher
Ellensburg WA
 

"Love Jerrol’s! I had a special request regarding a book that I ordered, and the Jerrol's clerk went out of their way to make sure that my request was honored. That didn't surprise me in the least, though, having been a happy Jerrol's customer for 30+ years. "

 
Darla Sautter
ELLENSBURG WA
 

"The friendly, helpful staff and your overall commitment to customer service are something we can count on. Thank you!"

 
Cindy Gregory
Roslyn WA
 

"I was looking for 3 specific books that were in the holiday book flyer from your store. Thanks to a nice young man I found out two of them had been sold out. But he found the third one which I purchased along with two other items for my grandson. Always a good experience when shopping in your store."

 
Margery Skeen
Ellensburg WA
 

"I always have a great experience! I like the small town service. Staff is always willing to help out and assist. "

 
Cathy Savidge
Ellensburg WA
 

"I like that I can order many books from you that I find online and most you can get at nearly the same price with quicker shipping! Your staff is friendly and goes above and beyond to try and be helpful. Thank you for also have such a great variety of gift items in your store."

 
Jen Lyons
Ellensburg WA
 

"Excellent!"

 
Devyn Davis
Bonney Lake WA
 

"I love the unique gifts you carry!"

 
Suzi Anderson
ELLENSBURG WA
 

"This is a fun store. "

 
Alexis Tiffany
ELLENSBURG WA
 

"Staff member who dealt with us was very helpful and courteous. I liked the seasonal displays also."

 
Carol Fielder
AJO AZ
 

"Cheerful helpful service. Enjoy coming to your store !"

 
Noel Knoke
ELLENSBURG WA
 

"getting everything i need in one stop"

 
Recycle Shop
Ellensburg WA
 

"Very friendly staff Super helpful if you have questions"

 
Carol Carrothers
Ellensburg WA
 

"Convenient hours and the items I needed—thanks!"

 
Ann Miner
Roslyn WA
 

"I liked that the product I needed was in stock and the staff was ready to assist me if I needed it. I also appreciate that the staff always greets me when I walk through the door."

 
Amy McCoy
Ellensburg WA
 

"The areas are open and clean, able to get about in the store. Cashiers are always smileing and willing to help. And in changeing weather it is not too hot or too cold inside. Some stores you don't know whether to wear your coat or take it off."

 
Bonnie Hawk
Cle Elum WA
 

"I always come to Jerrols to buy birthday presents. There is great selection and useful gifts for the younger kids. "

 
Shannon Freedman
ELLENSBURG WA
 

"People are knowledgeable and friendly. If someone doesn't have information needed, he or she finds someone who does know. I always feel comfortable at Jerrol's."

 
Bobbie Halperin
Ellensburg WA
 

"I love the friendly atmosphere and the wide selection of stuff! I come to you guys for all of my art products and projects, and you always have what I need and more!"

 
Alex Boecker
ELLENSBURG WA
 

"jerrols is a great store to shop at for gifts. They have a great buyer. There is a good variety of affordable items displayed for shopping ease. Thanks. "

 
Diane Teske
Ellensburg WA
 

"Staff was welcoming and friendly! "

 
Kelly Hazel
KENNEWICK WA
 

"Very easygoing navigate through and quick shop"

 
Kasey Evecard
ELLENSBURG WA
 

"Friendly staff. Most places in Ellensburg that hire college students are not friendly atmospheres. Jerrols has a friendly staff that is nice and helpful."

 
Krista Kok
ELLENSBURG WA
 

"Always love the unique selection. "

 
Amy Cziske
Ellensburg WA
 

" You guys have a very cool store, staff is always friendly and upbeat, and your book selection is fantastic. I will probably stop in every time I am in Ellensburg."

 
Dustin Cleary
CLE ELUM WA
 

"A staff member helped me find everything I needed!"

 
Ariel Bender
ELLENSBURG WA
 

"You all never disappoint me."

 
Paulette Bird
Ellensburg WA
 

"Your staff is always helpful above and beyond. They all seem to really like working at your store."

 
Lois Voss
Ellensburg WA
 

"I was unable to locate some of the items I was looking for. The staff was more than willing to help me locate them but when unable to find them they ordered them for me. They always do."

 
Lorena Larrigan
Ellensburg WA
 

"I love the holiday decorating!"

 
Stacia Harmsen
ELLENSBURG WA
 

"Love the customer service, as I always have. That's why I keep coming back! :)"

 
Lynn Sinnema
Ellensburg WA
 

"Always love shopping at Jerrols. Creative gifts, great books, and lots of art supplies. "

 
Lisa Plesha
Ronald WA
 

"Thank you for the birthday coupon. Very much appreciated. Exceptional service as always. One of the most friendly and helpful stores in Ellensburg! Keep up the good work."

 
Joan Lems
ELLENSBURG WA
 

"Staff were very friendly."

 
Meghan Young
ELLENSBURG WA
 

"Everyone is always so nice and helpful"

 
Judy Simpson
Cle Elum WA
 

"I love all of the new products, especially the seasonal items! "

 
Shannon Sadler
ELLENSBURG WA
 

"customer service-always friendly and helpful"

 
Jeryl Brenner
Ellensburg WA
 

"The young man was awesome!! Showed me the different options for paint and accessories and stayed close by to help!! "

 
Linda Schantz
Ellensburg WA
 

"Always feel welcomed by staff"

 
Virginia Bennett
CLE ELUM WA
 

"Jerrols had the item we were looking for and priced reasonably. The young lady that assisted us was courteous and knowledgeable in directing us to the item and equally helpful in the check out process. We are new to the area and happy to find a source for our office needs. We will definitely be shopping there in the future."

 
James Kilpatrick
ELLENSBURG WA
 

"In the digital age, it is great to see such a large selection of children's books available - I found more than I had hoped for!"

 
Lynn Niemi
Ellensburg WA
 

"You had Hanukkah stuff! The first store in town that I’ve found that has anything."

 
Lauren Taracka
PORT TOWNSEND WA
 

"JERROLS's service is always great. The employees are friendly and helpful. They are ready to help you find an item or suggest ordering it. I like all the new inventory and gift items. Thank you for an awesome establishment! "

 
Nancy Rainsberry
Ellensburg WA
 

"No need to improve. Your employees are invariably helpful in finding the things I want."

 
Larry Lowther
Ellensburg WA
 

"Kendra always welcomes me with a smile and is quick to help me find what I need and sometimes a little something else that I hadn't thought about."

 
Charleen Bouta
ELLENSBURG WA
 

"I was looking for material to bind some study materials. I thought it might be an obscure item and not likely to find. I found lots and the quality exceeded my expectations."

 
Jeremy Haberman
Ellensburg WA
 

"Was able to preorder a book I was looking for :)"

 
Pamela Tucker
ELLENSBURG WA
 

"Friendly staff greeted me upon arrival. "

 
Marianne White
ELLENSBURG WA
 

"Super friendly staff and easy to talk to"

 
Maggie Arnett
ELLENSBURG WA
 

"Thank you so much for the ten dollar reward. Was able to purchase a wildcat hoodie for great granddaughter. Thank you. What a nice surprise."

 
Judith Caspar
Ellensburg WA
 

"I liked how everyone was friendly"

 
Amber Anderson
RAYMOND WA
 

"Great service!"

 
Madilynn Mackie
PORT ORCHARD WA
 

"The clerks are always polite and friendly and helpful."

 
Nicole Rehorst
ELLENSBURG WA
 

"I always love the quality of customer service at Jerrol's! The workers there are always friendly. The products always are of high quality, though sometimes I wish there were more gifts that were less expensive. Great place to shop though!"

 
Amanda Sedy
ELLENSBURG WA
 

"You always have my every office need and I don't have to travel to another town to get those items. Thank you for that!"

 
Margaret Caribou Land and Cattle
Ellensburg WA
 

"Very friendly and helpful staff! Thank you!"

 
Jill Carson
ELLENSBURG WA
 

"It was quick and simple."

 
Reilly Schoening
CASHMERE WA
 

"Your staff is always so friendly and helpful. I always know that when I go in to your store I'll leave with what I need. Thank you!"

 
Heidi Shaw
ELLENSBURG WA
 

"Best variety of art products in Ellensburg!"

 
Joanne Hillemann
Ellensburg WA
 

"Cody was an absolute lifesaver tonight. It’s my 24th anniversary and I made this special, custom card for my wife. However, since I printed it on a piece of 8.5” x 11” paper and folded it in half, Jerrol's didn't have an envelope big enough for it. But that didn’t stop Codi — she told me she knew how to make an envelope from a sheet of paper, so I bought one your fancy Italian hand-made art papers, and she worked with me to get it done quickly, right there in the store!"

 
Stephen Greenfield
ELLENSBURG WA
 

"Always so friemdly.amd helpful in finding anything you need. Love going there!"

 
Melissa Schumaier
Ellensburg WA
 

"There was a chatty customer ahead of me and he was content to speak at length with the clerk, so the next clerk saw the need, jumped ahead helped me out, very quickly. Thank you!"

 
Christy Avey
Ellensburg WA
 

"My kid loves the balloons that your very friendly staff tie on her wrist!"

 
Janel Jaffe
ELLENSBURG WA
 

"My parents LOVE to come visit me, and I think it is because they love coming to your store. They always comment on how friendly the people are, and a nice selection of gifts. I don't think they have ever been in without buying stuff! "

 
Savannah Popp
MUKILTEO WA
 

"As always, Jerrols had what I needed! "

 
Janet Downs
ELLENSBURG WA
 

"Unique crafting supplies and childrens books"

 
Erika Smith
Ellensburg WA
 

"Staff was cheerful and helped me search for a gift for my mom. Staff was kind to my 3 year old which which is not always common when shopping. I loved the wrapping station. I will be shopping for christmas presents at Jerrolls!"

 
CHRISTIAN BLANCHARD
ELLENSBURG WA
 

"The woman who helped me find just the right 2019 work calendar was gracious, kind and professional. Much appreciation! "

 
Cindy Gregory
Roslyn WA
 

"There are always cute seasonal items and everything is neat and in order. "

 
Brianna Emberton
ELLENSBURG WA
 

"Helpful staff and easy checkout."

 
Nicole Ogan
ELLENSBURG WA
 

"What I have always loved the most about your store is the excellent customer service. I had forgotten my 'Pumpkin Postcard', but the girl helping me just looked it up and said no big deal. Then I forgot the number for the printer ink I needed, so she looked that up too. All without making me feel like a dork or a nuisance. She even approved my pumpkin selection ~ you guys are the best!"

 
Leslie Stone
Ellensburg WA
 

"No improvement needed"

 
Carma Arington
KITTITAS WA
 

"I came for the art supplies, and was happy with your selection. I would love to see greater variety in stock of large, single-sheet paper, particularly heavyweight watercolor. "

 
Andrea Thomas
ELLENSBURG WA
 

"I really appreciated the customer service, especially by a young gentleman that was nearby who offered to take my things and hold them while I was still shopping. Very kind employees."

 
Susan Dunn
CLE ELUM WA
 

"Great selection, and helpful staff!"

 
Kari DeBoer
SELAH WA
 

"They provided information to make my choices with confidence "

 
Ann Pratt
FAIR OAKS CA
 

"Everything is great!"

 
Nancy Watton
Ellensburg WA
 

"We were able to call and describe what we were looktfor and the gal found it and held it for us to pick up later that day "

 
Eric Truhlicka
ELLENSBURG WA
 

"Staff was super helpful, very good offerings at the store."

 
Sarah Krum
ELLENSBURG WA
 

"As soon as I walked in your store, I was greeted by a happy employee. He asked what he could help me find. I told him and he knew exactly what I needed and where to find it quickly. I had a great shopping experience!"

 
Angela Kelsey
ELLENSBURG WA
 

"Friendly!"

 
Diane Bowers
Bothell WA
 

"How friendly and helpful the staff is the second you walk in the door. Makes a person feel important. "

 
Thad Vaughn
Cle Elum WA
 

"I like all the different items that you don't find in other stores. "

 
Colette Sayastizado
MATTAWA WA
 

"This was my first visit to Jerrol's (I live in Enumclaw and visit Ellensburg about once a month when travel conditions over I-90 are good ;-) I've driven past your building many times, never suspecting what a fun place it is to browse and relax in - I enjoyed a nice iced tea after shopping. The staff were all very friendly and helpful - I love supporting local businesses with such fantastic customer service! I will make Jerrol's a regular part of my visits to Ellensburg in the future :-) My only suggestion might be to include at least 1 or 2 dairy free choices among all the wonderful ice creams. I'm lactose intolerant and had to pass on the great flavors you had - maybe I missed it, but I didn't see any sorbets or ice creams that were dairy-free."

 
Tracy Delphia
ENUMCLAW WA
 

"Your staff is always friendly and helpful . Selections are excellent. One of my favorite stores ! Thank You!"

 
Sue Lapp
ELLENSBURG WA
 

"I liked the promotions and organization "

 
Crystal Clausen
FERNDALE WA
 

"Really enjoyed the CWU night this Wednesday! Way to keep up the energy through a busy evening!"

 
Bryce Harmsen
ELLENSBURG WA
 

"I can always count on the product I need being on the rack and in stock."

 
Debra D'Acquisto
Ellensburg WA
 

"I liked how there was a variety of options and items available. I was, however, looking for a purse but there was only three and I wanted one but it was expensive so, I decided not to get it."

 
Pilar Cuevas
ELLENSBURG WA
 

"I think more friendly contact between customers and employees would be nice. I don’t always feel very welcome when I’m there. "

 
Ellie Myers
ELLENSBURG WA
 

"As usual, I'm always happy with your products and service. So glad you're a part of the Ellensburg community!"

 
Dottie Dracos
ELLENSBURG WA
 

"The staff is always ready to help me find what I can't find by myself. If they don't have something in stock they will gladly provide something else that will work just as well or they will order what I need and I can get it in just a couple of days. It's always nice to be received with a cheery smile and enthusiasm to help me find what I need."

 
Charleen Bouta
ELLENSBURG WA
 

"I liked the variety of products available. Especially that you can purchase individual tax forms, as a small business i never need 50 w-2's or 50 1099's which you typically ahve to purchase in a pack. Thanks so much"

 
Jenifer Schuck
THORP WA
 

"The friendly atmosphere and eagerness to help customers are noticed each visit. We have been customers for many years and the same friendliness and eagerness to help have been the main reason we continue to be customers, along with the great quality of merchandise."

 
Charles Stermetz
Ellensburg WA
 

"Friendly staff and great selection "

 
Robyn Hull-Arango
Ellensburg WA
 

"Wide selection. Free Pumpkin! Always great staff."

 
Carmen Knoke
Ellensburg WA
 

"2nd cashier saw us waiting and called us over. Appreciate the efficiency. "

 
Joan Cawley-Crane
ELLENSBURG WA
 

"Great selection of watercolor paints and very helpful staff. "

 
Deborah Burnaroos
ELLENSBURG WA
 

"The staff is so helpful and friendly. I love shopping here! "

 
Joni Carter
BOW WA
 

"The friendly staff and variety of products."

 
Michael Mantell
ANACORTES WA
 

"Service was great (as always). I was warmly greeted by staff and helped immediately. I always know I will receive excellent service at Jerrol's. "

 
Jennifer Ellis
ROSLYN WA
 

"Your staff is always friendly and helpful. I look forward to my visits to your store."

 
Cindi Greear
Ellensburg WA
 

"No improvement. Cool toys and gift ideas for Christmas."

 
Breanna Hathaway
ELLENSBURG WA
 

"I appreciate how helpful your staff is. "

 
Sarah Gann
ELLENSBURG WA
 

"Very friendly and helpful. She knew her "stuff" about letter-man jackets. "

 
Brenda Picha
Ellensburg WA
 

"I would love to see more rc parts/ batteries. maybe bring in some nitro rigs. I'm always out of glow plugs and am forced to buy online. would love to spend my money locally though! "

 
Derek Hughes
ELLENSBURG WA
 

"I just enjoy Jerrol's overtime I come in! We were looking for Mad Libs and got the last on on the shelf! Even things like the music makes it a good time to be there! Thanks!"

 
Stacia Harmsen
ELLENSBURG WA
 

"The customer service was great! I walked around for a little bit looking for greeting cards, and within two or three minutes someone asked if I needed help finding anything. I was showed several options for what I was looking for."

 
Elizabeth Scott
ELLENSBURG WA
 

" Jerrols is the go to place for me. The staff always gives you a warm welcome. If you can't find it....they will, and, if they don't have it, they will get it !!! I love going to Jerrols !!!!! :) "

 
Elizabeth Miller
Ellensburg WA
 

"I loved seeing all the fall decor and new candle smells."

 
Kiann Tompkins
Ellensburg WA
 

"You had the art supplies I needed! Thank you!"

 
Gary Koch
Ellensburg WA
 

"Great customer service! Very friendly and personable."

 
Laura Carlson
Ellensburg WA
 

"merchandise was nicely arranged"

 
Dwight Bolton
Ellensburg WA
 

"Knowledgeable staff and very helpful."

 
Troy Riblett
ELLENSBURG WA
 

"Very helpful staff!"

 
Jamie Hammer
ANACORTES WA
 

"The cashier was very helpful in changing my address and in verifying that I was selecting the correct ink for my printer. She greeted me with a smile and was very friendly. "

 
D Sparks
ELLENSBURG WA
 

"The staff are always so helpful and take the time to point me in the right direction when I’m looking for something specific. Always friendly as well :)"

 
Sara Leist
Ellensburg WA
 

"it was the bees knees"

 
Teagan Kimbro
IDAHO FALLS ID
 

"+Selection of art supplies -Ease of locating items"

 
Markie Goniu
ELLENSBURG WA
 

"I like that there were new flavors for the months/an event. "

 
Kylee Ochoa
ELLENSBURG WA
 

"Nice selection of CWU garb. Always excellent selection of art and office supplies. "

 
Darlene Nelson
BELLEVUE WA
 

"Kendra is always super sweet to me, and always willing to help me find whatever I need !"

 
Lacey Crichton
ELLENSBURG WA
 

"People were friendly. "

 
Jennifer Croley
CLE ELUM WA
 

"I was able to easily find the items I needed."

 
Krista Kok
ELLENSBURG WA
 

"Very accurate and nice customer service."

 
Hugh Roberts
KITTITAS WA
 

"I loved the selection of children's toys/hands on crafts. These are perfect for gift giving."

 
Kelly Hollandsworth
Ellensburg WA
 

"The staff are always so friendly and will be honest about pricing and events! "

 
Brittany Cinderella
SAMMAMISH WA
 

"Your staff is always professional and friendly and willing to help. They are a reflection of the type of customer service I have come to expect at Jerrols. They could teach other businesses in town a valuable lesson. "

 
Threehundred Sixety Three DegreesLLC
ELLENSBURG WA
 

"I really appreciated the selection made available."

 
Mathew Panattoni
ELLENSBURG WA
 

"Got everything l needed as usual. Fun place to shop. "

 
Joni Gillard
TWISP WA
 

"Always treated great!"

 
Debi Thompson
CLE ELUM WA
 

"It feels good when someone greets you as you enter. I appreciate the consistently friendly and helpful staff!"

 
Carla Ketchum
Ellensburg WA
 

"Staff was very helpful."

 
Susan Wilson
Ellensburg WA
 

"As always, you have the BEST customer service ever!!!"

 
Gloria Bugni
Ellensburg WA
 

"I came in to purchase "Fear". Staff wasn't sure if there was a copy available but immediately checked on the status and found a copy for me. I also love chatting with the cashiers. They are always focused on one customer at a time. Thank you "

 
Ann Pratt
FAIR OAKS CA
 

"The cashier was very patient with me and was very friendly!"

 
Emily Stanley
ELLENSBURG WA
 

"Attentive Service, had everything I needed"

 
Rachael Scott
Ellensburg WA
 

"i didn't know that you carried HP printer ink, for my old Hp Photosmart that uses 02 cartridges. What a nice surprise, since I have to always order them. I always enjoy my trips to Ellensburg, because I get to spend time browsing Jerrol's!"

 
Linda Allegre
CLE ELUM WA
 

"Your staff is always helpful."

 
Larry Lowther
Ellensburg WA
 

"A very friendly and helpful staff. They knew the inventory equally well. "

 
Bambi Miller
Ellensburg WA
 

"personal assistance/care and asking for feedback after my project with materials purchased was complete"

 
Jeryl Brenner
Ellensburg WA
 

"I liked that there is a bathroom available at the attached Winegars;) I thought it was cute that the cashier apologized for my "wait" of about 10 seconds while she was bagging something for another customer. Just stay in business. I don't shop a lot, but I rely on having your store available for office/teaching supplies and books! Thanks."

 
Hilary Lampard
Ellensburg WA
 

"The staff was so very friendly and helped us sign up for & explain the rewards program. Unfortunately the item we purchased has a few imperfections we did not notice, so we’ll be needing to come back into the store to see if we can exchange it. "

 
Jenna Sundesten
ELLENSBURG WA
 

"Smiles and courtesy"

 
Linda Lundy
Ellensburg WA
 

"Personal assistance to find what I needed in a hurry :)"

 
Joanne Hillemann
Ellensburg WA
 

"Great ssrvice as usual"

 
Becky Carollo
Ellensburg WA
 

"Staff is always super helpful and friendly!"

 
Laura Lipsky
ELLENSBURG WA
 

"It’s a really neat store! We just moved here and the store felt very welcoming!"

 
Rebecca Robinson
ELLENSBURG WA
 

"I thought it was very good. Nice staff and the staff were eager to help you without you having to ask! "

 
Annalysse Schiaffino
GIG HARBOR WA
 

"Staff was very helpful"

 
Tyler Mitchell
EVERSON WA
 

"Great staff and welcoming environment! "

 
Madilynn Mackie
PORT ORCHARD WA
 

"Always friendly helpful folks... Keep up the good work! "

 
James Huckabay
Ellensburg WA
 

"The staff was very helpful and answered all questions."

 
Keith Axthelm
Ellensburg WA
 

"Stay was very helpful. Located a specific item for me when I could not find it. Everyone there is extremely pleasant and knowledgeable."

 
Debbie Hulbert
Ellensburg WA
 

"Person working at the counter quickly volunteered to show me where the poster board was and explained the sizes and prices of the options. Really top notch customer service. All of your employees and such a breath of fresh air, friendly and happy to help, but not pushy. You must have a great recruiting/training process!"

 
Shannon Walker
ELLENSBURG WA
 

"I walked through the door when a young girl asked if she could help me. She went with me to the ink and to the counter to pay. It was quick and I appreciated that!!!!"

 
Ann Warren
ELLENSBURG WA
 

"Liked the variety of products sold, the friendliness of the staff"

 
Meghan Young
ELLENSBURG WA
 

"Large inventory - always find what I needed - and more"

 
Carmen Knoke
Ellensburg WA
 

"We are really grateful for the excellent customer service we receive at Jerrold!"

 
Roberta Clark
Ellensburg WA
 

"Jerrol's always has what I need!"

 
Robin Green
ELLENSBURG WA
 

"The store is amazing the staff was super helpful"

 
Aaren Krier
CLE ELUM WA
 

"Great customer service always!"

 
Sandra Sandeno
ELLENSBURG WA
 

"Jerrol’s always has what I need. And then some! Of course it was a bonus because it was dollar ice cream scoop night. Mmmmm How convenient! Winegars next door! Improvement?? Jerrol’s has it all covered. Can’t think of improvements needed."

 
Janet Downs
ELLENSBURG WA
 

"Very welcoming staff, helped with any questions."

 
Alexia Thomas
ELLENSBURG WA
 

"I enjoyed the service and the ice-cream."

 
Samantha Gilmore
YAKIMA WA
 

"Great CWU gear!!!"

 
Tamara Giacomoni
CLE ELUM WA
 

"The sales associate was courteous, knowledgeable and friendly"

 
John Cavanaugh
Cle Elum WA
 

"Jerrol's employees are friendly and helpful. Most of the time this store has what I need, if not they will order for you at no extra charge. :) "

 
James Harper
EUGENE OR
 

"It was easy to find what I wanted. As always staff was helpful and fun to interact with. "

 
Ann Pratt
FAIR OAKS CA
 

"Great selection of office supplies and good customer service. "

 
Emily Ayers
ELLENSBURG WA
 

"Staff was very friendly, helpful and accommodating."

 
Patti Thomas
YAKIMA WA
 

"Very friendly and helpful staff. "

 
V.I.P Adult Family Health
Ellensburg WA
 

"- Variety of products - Finding what I needed quickly - Having what other local stores don't - Knowledgeable staff"

 
Devon McDonald
PUYALLUP WA
 

"Everyone is so nice and very welcoming. "

 
Arrington Stoll
ELLENSBURG WA
 

"Everyone wad very friendly and helpful."

 
Christina Martin
ELLENSBURG WA
 

"I liked the short distance from parking to store entrance."

 
John Harris
Ellensburg WA
 

"I love that Abby is back!!!!! So wonderful to see her familiar and friendly face welcoming me and helping me (I still need help in the store no matter how many times I've shopped). Thanks for hiring amazing people. I know it sounds weird, but it so matters who is behind the counter because that person can make the few moments you're in the store really great, even special. It is so rare in the retail experience. Thank you for caring that I drop my dollar in your store and showing me that by the way your employees interact with me. I LOVE JERROL'S."

 
Trina Lanegan
ELLENSBURG WA
 

"Friendly quick greeting when entering the store, informative in answering questions and great costomer service!"

 
Teresa McCollum
KITTITAS WA
 

"I know that when I come into your store I will come out with what I need. Your staff is always helpful. This time was more special than usual. I came in looking for some supplies to prep photos for the fair. The gentleman who helped me said that if you all didn't have a package of the hanging tabs that I needed, he would get me some from the store's 'stash.' It turned out that you had what I needed, but it was nice to know that you had my back. Thank you!"

 
Heidi Shaw
ELLENSBURG WA
 

"Just moved to Ellensburg! Love this place. Thank you! I am a smal-businessl craft-artisan and it's so good to have a place where I can get supplies!"

 
Eliot Reese
ELLENSBURG WA
 

"staff is so friendly and helpful. Products are what I need for office plus unique gifts. "

 
Kendra Ford
Ellensburg WA
 

"It's hard to improve on excellence, but Jerrol's continues to succeed!"

 
Andy Howard
Kenmore WA
 

"Always great products! "

 
Scott Robertson
Ellensburg WA
 

"Liked the fact fact that you had the item in stock and a friendly cashier."

 
Joan Brown
Ellensburg WA
 

"Good friendly, helpful service. Keep up the good work."

 
Janett Walker
ELLENSBURG WA
 

"Being a teacher, Jerrol's is always a stop I make in August for classroom supplies. Thank you!"

 
Rebecca Dunbar
Ellensburg WA
 

"Great art supplies!!"

 
Kathleen Nelson
MOSES LAKE WA
 

"Knew exactly where to go and the book I wanted was in stock, perfect!! "

 
Brittany Holmes
Ellensburg WA
 

"As always, it's all about the staff: friendly and helpful without being intrusive if you just want to wander the store. Almost makes it a pleasure to spend money on printer ink! (Okay, I said almost... :D) "

 
Liz Fountain
Ellensburg WA
 

"Great selection of basic homeschooling supplies."

 
JoAnna Gordon
ELLENSBURG WA
 

" Everyone is always so helpful and smiling. It's a pleasure to shop there "

 
Jessica Rodarme
ELLENSBURG WA
 

"We were asked by several staff members if there was anything we needed help with and they actually meant it. When we asked questions, they went out of their way to find what we needed. "

 
Jessica Morris
ELLENSBURG WA
 

"Jerrol's is a one-stop shop for my business in Ellensburg. The staff is always friendly and helpful. Sometimes I have a last-minute need for a form or office supply. Thanks, Jerrol's, for always having just what I need on the shelf!"

 
Pamela Fulton
CHELAN WA
 

"Sales people are friendly and helpful."

 
William Amo
Ellensburg WA
 

"Yah, Kendra. She's quick, helpful, fun, endearing. She tackled learning a new operation so she could order maps for me. She asked for help from a co-worker. Without interrupting her work on my purchase, she provided helpful information to another co-worker. "

 
Beth Waite
LAKE STEVENS WA
 

"As always, service was great and cheery. Jerrol's has the goods!"

 
FRANK MILLER
Ellensburg WA
 

"Fast and easy, and I got what I needed. "

 
Samantha Darling
ELLENSBURG WA
 

"I was able to find what I wanted without ordering online.i like the kinds of things you carry.learning toys,puzzles,arts and hobby shop items.seldom do I leave empty handed."

 
Joni Gillard
TWISP WA
 

"Friendly and helpful staff. More people came to the register quickly when the extra help was needed-all the while with a friendly face and a positive attitude"

 
Jaymi Williams
Ellensburg WA
 

"Jerrols has a wide selection of many different types of materials. I love going there and just wandering around thorough the aisles. I am always pleasantly surprised at new items in different nooks of the shop."

 
Amanda Von Jentzen
Ellensburg WA
 

"This has always been my favorite store! The employees are always so helpful! Keep it up! "

 
Hannah Korbuszewski
RENTON WA
 

"As always, my visit to your store is a pleasure! Especially nice to be greeted with a smile, a hello and how can I help you! I love the great customer service and the knowledge your employees have in helping you find whatever it is you are looking for! Keep up the great job!!"

 
Blanche Rhea
MOSES LAKE WA
 

"great quality and great staff"

 
Shahtese Gable
KENNEWICK WA
 

"An enjoyable experience as always. Staff members are always friendly, knowledgeable, and eager to assist customers as well as co-workers. The store always looks great and employees are working, performing tasks in between transactions as opposed to standing around waiting. They are also observant and prompt. It's no wonder the business has thrived - they are a true convenience and I look forward to my next visit!"

 
Brittany Saboe
Cle Elum WA
 

"I liked that the staff knew me by name and greeted me as soon as I walked in to the store."

 
China Paulman
Tacoma WA
 

"Nice selection of travel journals and free ice cream!!!!"

 
Jeffrey Snedeker
Ellensburg WA
 

"Love that I am able to purchase quality Ellensburg mementos, products, items in the store."

 
Debra D'Acquisto
Ellensburg WA
 

"Best customer service anywhere! I love shopping at Jerrol's; they have unique items, knowledgeable and friendly staff, and a great selection. I love the family history; this place is truly run like a family business should be!"

 
Janette Paulson
Kittitas WA
 

"Staff explained Rewards Program, and were friendly and helpful."

 
Michael Lopez
ELLENSBURG WA
 

"I was very impressed with the personal help given in order to find coloring pens for my new hobby of adult coloring books. You have a beautiful selection and I have already told other people in my apartment complex of how affordable the pens were."

 
Cherl Taylor
ELLENSBURG WA
 

"Jerrol's is a very pleasant, happy place to shop with a smile and a greeting for you when you walk in the door. They really know the meaning of customer service and I always feel like I get the help I need whether ordering a book or buying a specialty item. Thank you for having a great selection of art supplies as well. Laurae Y. Lygre"

 
Laurae Lygre
Ellensburg WA
 

"I really haven't been to Jerrol's more than a couple times in the past. I came in to check out The Room in hopes of finding a place to host my son's upcoming 4th birthday party. I first called to ask some questions and the girl on the phone was very informative and patient. When I came in, another girl greeted me and showed me around the rental space. She was SUPER nice and was willing to accommodate for all my arrangement requests. She took the time to leave a detailed note in the computer as to exactly how I wanted the room to look come party day. She then showed me where some items were, making several trips to the back with me. Another worker ran to the back of the store for me when I made an incorrect size selection, because I was carrying my infant all over the store. OVERALL This experience was a great one! I literally do not find service this good hardly anywhere anymore. I never write reviews like this either, unless the service is outstanding! PLUS, Jerrol's has a way better selection then I once thought and I will be making Jerrol's a regular stop on my shopping trips. Great craft selection, kids books, and school supplies!"

 
Jennifer Kenworthy
LACEY WA
 

"I've only visited the store a couple of times but recognize the staff as being very knowlegable, helpful and friendly. This is going to be my go to place for supplies and books."

 
Robert Morthorst
ELLENSBURG WA
 

"Beth was immediately helpful when I spoke with her on the phone to place an order. She put extra effort into meeting my request by doing some research after we spoke, then left a message with what she learned. The fact that Jerrol's delivers twice weekly to Upper County is a bonus. Thanks so much! Cindy Gregory / Mosaic Counseling Services"

 
Cindy Gregory
Roslyn WA
 

"Friendly place!"

 
Susie Martin
Roslyn WA
 

"The staff was super helpful in assisting us find what we were looking for. The variety and quality of items in the toy section is fantastic!"

 
Heather Hunholz
EUGENE OR
 

"I have been shopping here since 1967 when I started at Central. As an alum I stop when I'm driving through to check out what's new. Always a fun place to browse and shop. The one thing I miss is the sweatshirt blankets. I have a number of these myself, given as gifts, and also given as graduation gifts for friends kids going off to Central, and I have embroidered their names on then below the logo. I wish you would get them back in the store. I love this store, thanks for providing me years of Central."

 
Diana Payne
South Colby WA
 

"Very nice service"

 
Virginia Bennett
CLE ELUM WA
 

"The girl working at the counter was friendly and courteous. I didn't need help, but she offered with a smile."

 
Toni Hobbs
Ellensburg WA
 

"good place to buy what I need."

 
Debbie Douglas
Ellensburg WA
 

"Erin helped me with ordering two cook books that my daughter recommended. The books had been published several years ago and I did not know if they were still in print. Erin located both titles. She found one in England that was used in very good condition and she ordered it. The other was still in print and came from Oregon. She also noticed my bandaged finger from a recent surgery and we talked about it. She then sent me a thank you card and noted my "poor little finger". How personable is that! This is the kind of attention that just makes me want to keep coming back to Jerrols."

 
Sharon Romppel
Ellensburg WA
 

"I love all the art products and always enjoy browsing the books!"

 
Stacia Harmsen
ELLENSBURG WA
 

"I bought some cubic blocks for a great-niece's birthday. The young woman waiting on me was very professional and fun to talk to."

 
Sharon Rosell
Ellensburg WA
 

"Picked up the tickets to "Chitty Chitty Bang Bang" at your store. Thanks for helping spread the good news about the local Ellensburg High School Play. The play was excellent, performed in the Tower Theater at CWU. The cast performed most professionally under the direction of a locally talented director,Anneliese Childress. the band and music was delightful and the host of high school players did a very awesome job!! The singing and acting was superb. What a wonderful afternoon performance!"

 
Tana Knudson
Ellensburg WA
 

"I love the selection of children's books..."

 
Lacey Wedin
Ellensburg WA
 

"I love Jerrols. The customer service is out of this world!"

 
Jessica Tate
SEATTLE WA
 

"Your staff is very friendly and anxious to please but they don't hover which is good. I like your new arrangements but it takes some getting used to. It seems more organized in that like things are together especially in the art/craft area."

 
Donna Ullman
Ellensburg WA
 

"What I appreciated most was the happy and helpful staff interacting with all of the customers. They were engaging, friendly, and very knowledgeable."

 
Amanda Ross
ELLENSBURG WA
 

"Efficient and friendly service!"

 
Thomas Megargle
MONTESANO WA
 

"Very helpful staff! Love this place"

 
Jamie Christensen
Ellensburg WA
 

"Your staff is always welcoming and helpful. I appreciate your community involvement!!!"

 
Iris Rominger
Ellensburg WA
 
 
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