Listen To What People Are Saying About Jerrol's
 

"Staff was friendly and helped me find items I wanted."

 
Natalie Manny
Ellensburg WA
 

"Atmosphere is awesome "

 
Mark Perez
ELLENSBURG WA
 

"Very helpful staff"

 
Peggy Erickson
ELLENSBURG WA
 

"I love that Jerrol's carries art supplies. Yakima has has two chain stores that do sell art supplies, but I would prefer to shop at privately owned store. "

 
Kelly McKnight Bray
YAKIMA WA
 

"Always greeted coming in the door and a great selection of greeting cards. Pleasant place to shop"

 
John Schmit
ELLENSBURG WA
 

"Nothing needs improvement. You changed the layout of your store a bit. Now it is easy to find ink cart. at a glance. Been a customer since 1966. "

 
William Houston
ELLENSBURG WA
 

"Great customer service "

 
Dawn Koenig
Ellensburg WA
 

"I was greeted when I walked through the door. I explained what I was looking for and was promptly given the project sheet and shown the materials necessary! You have a great team, Rolf! Thank you"

 
Tamra Riexinger
ELLENSBURG WA
 

"Quality selection .... Quality Service .... Enjoyable visit :)"

 
Dwayne Douglas
ELLENSBURG WA
 

"Our cashier kindly offered advice to my 6 year old about the pen he was buying. She shared a tip for helping it last longer. "

 
Kaitlin Todd
ELLENSBURG WA
 

"I purchased the books for the book signing next week. That means I have 1 birthday and 3 Christmas presents already."

 
Nancy Miller
THORP WA
 

"We called three minutes before closing to see if Jerrol's provided printer ink cartridges. We were in desperate need to print some important documents. The employee was very friendly and courteous and informed us they did and that they could stick around the store after-hours so that we could come pick up the item. What great customer service!"

 
Jessica Burke
ELLENSBURG WA
 

"I can always count on Jerrols to have what im looking for! You have saved me a trip to Yakima on several occasions Always excellent customer service"

 
Maryann Hubbard
ELLENSBURG WA
 

"A few feminine t-shirts or sweatshirt colors to choose from would be great."

 
Claudia Campbell
ELLENSBURG WA
 

"We love Jerrol's and that it is a locally owned business. If they do not have something in stock, they are glad to order it for you. Since we moved to Ellensburg seven years ago, Jerrol's has been our go-to place for office supplies. We also like the fact they carry CWU clothing and other CWU-related items. Our youngest daughter graduated from CWU. When she attended CWU, we shopped at Jerrol's for her CWU clothing and other things. "

 
Dennis Klemmer
ELLENSBURG WA
 

"The lady who helped me was very friendly "

 
Carolyn Dean
ISSAQUAH WA
 

"I love the selection and the staff are always so friendly"

 
Jane Venera
ELLENSBURG WA
 

"Customer service was outstanding! She helped me find the perfect gift! She listened to my needs and gave me options, one of which was PERFECT!"

 
Nancy Madrigal
ELLENSBURG WA
 

"Extremely helpful staff. "

 
Sherree Friend
ELLENSBURG WA
 

"You’ve got Golden products! The high flow and fluid acrylics are exactly what I look for when I need a new/replacement paint. I really enjoy the selection and it’s fun to brainstorm-shop new ideas when I can see the swatches and touch materials! That also contributes to some of my frustrations when shopping at your store. I have and It’s really really frustrating to be interrupted by store associates that are trying to be “helpful”. If I need assistance, I’ll certainly ask for it. I realize it may look like I need help, but I’m just visualizing. "

 
Jonathan Hammond
ELLENSBURG WA
 

"I always feel like I am greeted friendly and welcome. "

 
Robert Collier
ELLENSBURG WA
 

"Friendly helpful staff."

 
John Bull
ELLENSBURG WA
 

"Your employees are always welcoming and helpful without being overbearing. "

 
Lacey Wedin
ELLENSBURG WA
 

"Jerrols always has the friendliest staff. They go above and beyond to help us find what we need. "

 
Karen Foley
ELLENSBURG WA
 

"Personalized attention. A comfortable place to shop"

 
Patricia Griswold
CLE ELUM WA
 

"Great job! "

 
Katlyn White
Ellensburg WA
 

"I liked being greeted; employees very friendly "

 
Betty Keeton
OAK HARBOR WA
 

"I really like the books, vintage clothing and LPs, cards, pens, gifts... it's just a really nicely curated inventory. "

 
Lisa Moorehead
ELLENSBURG WA
 

"The only thing I would like to see improved is my ability to remember my coupons!"

 
Suzie Priolo
Ellensburg WA
 

"I'm glad you carry the ink I need!"

 
Jeffrey Snedeker
ELLENSBURG WA
 

"Greeted when I walked in, and just overall great customer service!"

 
Haley Durand
ELLENSBURG WA
 

"Always friendly "

 
Joe StGermain
ELLENSBURG WA
 

"I purchased a $100 gift card and that was completed in a very short time. I added an ink cartridge that I “hoped” was the correct one. I asked the young lady selling it to me if it could be returned if it was an incorrect cartridge if it hadn’t been opened and she said yes. Well, I had chosen the wrong one. So after I got home and realized the error, my husband, who had been there too, made another trip to town and went into Jerrold’s. The same lady from before smiled at him as he walked in and said that must have been the wrong cartridge. She immediately got the correct one and took care of the trade in about 20 seconds. She deserves a gold star! We’ve never been disappointed in any time we’ve been in Jerrold’s or with anything we’ve purchased———-except one incorrect Epson ink!!?? Marge Skeen"

 
Margery Skeen
ELLENSBURG WA
 

"The friendly service and smiling faces upon reaching the check out counter."

 
Merri May
ELLENSBURG WA
 

"As soon as I walked through the door, I was greeted by a friendly young lady who asked if she could help me find something (I think she could see by my confused expression I was looking for a specific item). :-)"

 
Anita Mishina
ELLENSBURG WA
 

"store was clean, staff was friendly"

 
Kari Gillette
ELLENSBURG WA
 

"Lovely, friendly staff and great customer service! "

 
Jeanne Lancaster
ELLENSBURG WA
 

"Sophia went above and beyond trying to find an item I was asking about. The items I did purchase for curbside pickup were brought to my car before I got the phone number punched in to let her know I was in the parking lot. Great service. Thanks"

 
D Sparks
ELLENSBURG WA
 

"Great customer service. Wonderful quality of products, and a great variety. "

 
Laurel Gorham
ELLENSBURG WA
 

"Liked that I found a CD that would, generally, be hard to find. Love Jerrols!"

 
Ryan Steele
ELLENSBURG WA
 

"Very friendly staff"

 
Kimberly Finger
ELLENSBURG WA
 

"I love the selection at Jerrol’s and the friendly, personal service. "

 
Kasey Leinbach
COWICHE WA
 

"The store is always organized and clean with super friendly, knowledgeable and attentive staff. It is a trip down memory lane other than no textbooks or Rembrandt pastels. Jerrol's is my go-to place when passing through Ellensburg. "

 
Tricia Robertson
MOSES LAKE WA
 

"I love the soup selection!"

 
Eryn Muenchow
ELLENSBURG WA
 

"Great products and helpful, friendly staff"

 
Isabella Roth
ELLENSBURG WA
 

"As always; fast, efficient, friendly service."

 
Debra Prigge
ELLENSBURG WA
 

"I liked how easy it was to find the things I was looking for. The staff was really helpful and the variety of office supplies I needed was great! I didn't have a lot of time to run my errand and the staff at Jerrol's made it easy to get in, find what I need and get on my way! Thank you! "

 
Krissy Petersen
ELLENSBURG WA
 

"Greeted when I entered. Cashier was very, very friendly. Also when I thanked him, he said “you’re welcome”. Normally I get the answer “sure” or “no problem”. Etiquette plays a huge part in my decision of good service. "

 
Geri Lund
ELLENSBURG WA
 

"That the staff are friendly and on top of things."

 
Shiela Boudreau
ELLENSBURG WA
 

"When I tell you I love this store. I LOVE THIS STORE!!!"

 
Zoe Hammer
ELLENSBURG WA
 

"Glad I got to use my $10 coupon before the month ended. "

 
Janet Downs
ELLENSBURG WA
 

"in your inventory system grease pencils are called China markers. if you could add some sort of synonym to the listing so that when people ask for grease pencils they are led to China markers. it seems like china marker is a brand name, and greast pencil is probably a generic name. I hope that helps or I hope it even makes sense?"

 
David Sturgell
ELLENSBURG WA
 

"everyone was super friendly and my coffee was ready super quick "

 
Liz Cordes
Puyallup WA
 

"The cashier was very friendly "

 
Angela Anderson
Kittitas WA
 

"It feels like family."

 
Virginia Bennett
CLE ELUM WA
 

"Everyone is awsome"

 
Josh Leonard
ELLENSBURG WA
 

"I appreciate the help and service provided by your staff finding what I need."

 
Bill Divers
ELLENSBURG WA
 

"Walking into Jerrols is a rare pleasure. The energy is high, the staff is engaged and paying attention. Friendly and knowledgeable staff. The staples for business are there but unique local items as well. Jerrols spotlights and supports local talent. A fun place to shop. "

 
Cheryl Long
ELLENSBURG WA
 

"The staff was extremely helpful."

 
Andrew Gleed
ELLENSBURG WA
 

"The clerk was very helpful and prompt taking care of us."

 
Jacquelyn Sandvig
ELLENSBURG WA
 

"Prices are a little high but other than that I love your store. "

 
Alex Chevalier
ELLENSBURG WA
 

"I came in looking for a book, and you had multiple in stock. Nothing I can think of needs improving. "

 
Alexis Leduc
ELLENSBURG WA
 

"I called to see if you had a specific product, the person on the phone was very helpful and Polite. "

 
Deborah Burnaroos
ELLENSBURG WA
 

"Love the friendly staff and welcoming atmosphere. "

 
Stacy Shewell
ELLENSBURG WA
 

"Always good service and choices of items to purchase."

 
Deb Busick
CLE ELUM WA
 

"The atmosphere and environment is one of care and welcoming. As always, I was greeted and received the help I needed and the customer service rep was able to answer questions. It is always a pleasure to go into Jerrol's and look around as it feels like home!"

 
Merri May
ELLENSBURG WA
 

"Rolf and I had a discussion about the inks to the printer I had purchased and came up with a couple trouble shooting ideas to get it to print, including a refund or return if the cartridge is defective. I did one color cartridge first before unboxing all three and it worked to print. Now I have 2 unopened boxes that I could return, but will keep to use one at a time next. Learn something new everyday and have a great store to back your purchases."

 
Debra D'Acquisto
ELLENSBURG WA
 

"Your associates are prompt, helpful and very friendly. As always merchandise is of quality and well displayed. I highly recommend friends and family to visit this lovely local usiness ?? "

 
Isabella Romanko
ELLENSBURG WA
 

"Great selection of Easter basket items and other goodies!"

 
Megan Walsh
ELLENSBURG WA
 

"Excellent customer service"

 
Julia Stringpellow
ELLENSBURG WA
 

"I like that every time I go to Jerrol’s staff greet me and ask if I need help."

 
Rebecca Dunbar
ELLENSBURG WA
 

"The smell elevated the shopping experience. They were making waffle cones I think. I am doing Weight Watchers, so I staid away from that side of the store. Came into to purchase a rental agreement, I bought that and 2 childrens books."

 
Nancy Miller
THORP WA
 

"The friendly owner greeting. "

 
Mary McMinn
ELLENSBURG WA
 

"I was very happy to see records were being sold and at very great prices at that! I appreciate the helpful staff, never realized you could order books but the staff made it known to me. Maybe make it more known to customers that you offer ordering books not in store."

 
Wecho Barnes
ELLENSBURG WA
 

"Your staff is always kind and helpful."

 
Lois Voss
ELLENSBURG WA
 

"I loved the new apparel items. I loved the new arrangement of crafts, toys and other items for sale. Love the books for sale. Staff were really nice!"

 
Suzie Priolo
Ellensburg WA
 

"I came in for a birthday gift, unknown to me what I would buy, and ended up with a smattering of random, quality and fun items to give. Wonderful selection."

 
Christy Avey
ELLENSBURG WA
 

"Friendly staff members when I was paying."

 
Margaret Lane Patterson
ELLENSBURG WA
 

" When you first walk in there is always an employee to greet you! Everyone there has always been helpful and personable ! They always have ( or can get) anything I have needed. The merchandise is always good quality and it’s a fun to shop there, I always discover new and some unique items! I have Never had to stand around and wait in a check out line... which is appreciated when you are shopping with children! "

 
Patricia Garoutte
VANTAGE WA
 

"I love the selection of children's toys, books and art supplies. I can always find something special that you can't find in a big box store. Your costumer service is warm and friendly."

 
Stacy Redlinger
ELLENSBURG WA
 

"I came in for an item that you did not have in stock, but one worker made sure that you guys would order some for me, and I felt really appreciative of that. :)"

 
Erin McNiel
ELLENSBURG WA
 

"Even though my original order got lost in the process, when I called about it the orders of taken care of efficiently and promptly with an offer to deliver it to my home. Great work Jerrol's staff."

 
D Sparks
ELLENSBURG WA
 

"We were greeted warmly the moment we walked into the store. The young manat the counter directed us to the appropriate aisle. We found a small, but comprehensive selection of the items we wanted. A perfect shopping experience!"

 
Frank and Suky Miller
ELLENSBURG WA
 

"Very helpful"

 
Janett Walker
ELLENSBURG WA
 

"Always an amazing variety of high quality supplies and gifts. I found just what I needed. "

 
Deborah Burnaroos
ELLENSBURG WA
 

"I needed a gift for a friend. I looked on your website first and was extremely happy to find it in store. My friend loved the gift. Thank you!"

 
Deborah Burnaroos
ELLENSBURG WA
 

"I liked your selection of office organizers."

 
Jeffrey Snedeker
ELLENSBURG WA
 

"Friendly and helpful staff with great selection of all the products I need"

 
Mark Berry
ELLENSBURG WA
 

"What I liked most shopping at Jerrol's was how I was treated. Zayne gave me such a warm welcome and proceeded to escort me directly to the item I was looking for. Then at checkout, he provided friendly banter that was very endearing for this elderly customer. And, now I have an account with you! I also saw him extend this courtesy to the next customer (also elderly). Professional, knowledgeable, and kind - that makes for a very pleasant shopping experience. Thank you, Zayne!"

 
Valerie Coates
Ellensburg WA
 

"Great selection of all things! Very friendly staff. "

 
Wendy Beers
Ellensburg WA
 

"Sales personnel were pleasant and efficient. Attentive without hovering or hurrying. Many thanks, Tully McIntyre"

 
Francis and Chris McIntyre
Cle Elum WA
 

"The craft kits for kids seemed overpriced, but over all I appreciate the quality of the items here and the selection of things that you can't find anywhere else in town."

 
Esther Klosterman
ELLENSBURG WA
 

"Amazing staff that is very kind and helpful, great products, wonderful environment to shop in!"

 
Isabella Roth
ELLENSBURG WA
 

"This was the first time I was able to visit and be able to look all I wanted! While husband sat out in the sun I spent an hour checking every aisle. I was asked a couple times if I needed help but no one seemed to mind me hanging out! I found three gifts and a glue pen I’d been looking for! If there is any way Jerrols could improve I certainly can’t think of it! Thank you Jerrols!"

 
Susan Kuzminski
CLE ELUM WA
 

"I enjoyed my visit and the staff was nice and helpful."

 
Edwin Tixta
OKANOGAN WA
 

"Great selection of books, and staff are so friendly and helpful. They let me browse uninterrupted, but pay attention too. I answered a phone call from a friend during my recent visit, and your employee offered to store the books I was holding until I was done. She also offered to add my cell phone number to my Rewards account, which was linked to my landline, so I don't have to remember which phone number I used. Great service!"

 
Liz Whitaker
ELLENSBURG WA
 

"Greeted and asked if I needed help! Great customer service!"

 
Haley Durand
ELLENSBURG WA
 

"Jerrols is always welcoming, helpful and appreciative of my business. Thank you for blessing our community with your establishment."

 
Cindi Greear
ELLENSBURG WA
 

"Nice to be greeted upon entry. Not sure if I heard, but maybe have some music playing?"

 
Adrian Brown
UNIVERSITY PL WA
 

"Loads of pens, paper and stickers to choose from - just what we were looking for!"

 
Luanne Osiadacz
CLE ELUM WA
 

"I loved the “featured books” display right as you walk in the door—I liked the variety. I looked at one book so long I decided to buy it??"

 
Betty Keeton
OAK HARBOR WA
 

"It's always fun to see the new/seasonal items you bring in."

 
Christy Gordon
ELLENSBURG WA
 

"I just love shopping here. The staff is always so helpful and they also love working there."

 
Cheryl Taylor
ELLENSBURG WA
 

"We are lucky to have this great store in Ellensburg!"

 
Candice Dana
ELLENSBURG WA
 

"Unique gift items."

 
Gretchen Simpson
ELLENSBURG WA
 

"The customer service is always great, however unfortunately the quality of coffee keeps declining for me :( "

 
Kendra Laidlaw
ELLENSBURG WA
 

"Zane remembered who I was which hey, who doesn’t like to be remembered? He also made a good suggestion for a birdwatching book for a client (she loved it!). All in all a successful trip to one of my favorite stores! "

 
Nicole Prigge Taylor
ELLENSBURG WA
 

"I always feel very welcome in this store. There are treasures that wait for me on your shelves."

 
Lynne Whelan
ELLENSBURG WA
 

"I love Jerrol's! Actually, I wanted a glue that could be used for food. But, there was no glue that could be used for tableware. However, I could find Oil-based ballpoint Ink pen that I also wanted. I was able to buy good quality chocolate! And also, could get local soup ? Thank you always so much! I love Jerrol's so much?"

 
Fumiko Kikuchi
ELLENSBURG WA
 

"as soon as I walked in I was immediately greeted by friendly staff, who practically bent over backwards to help me find what I was looking for, and with a smile. Fantastic service, fun atmosphere, excellent selection. "

 
Billy Hunt
ELLENSBURG WA
 

"As always, everyone was helpful, fun to talk with, and a pleasure to do business with. Exactly why we like to shop at Jerrol’s! You may use my comments. Please don’t use my name. "

 
Nancy Welsch
YAKIMA WA
 

"Very friendly Associates and extremely helpful."

 
Dayna Wilkinson
YAKIMA WA
 

"I loved that the book selection has grown! I am an avid romance reader so if the that romance shelf could get some new stuff I would be so happy!! Thank you for providing a great environment and friendly staff!"

 
Kelsey Lootens
ELLENSBURG WA
 

"Nothing that I can think of at the moment "

 
Eryn Muenchow
ELLENSBURG WA
 

"The fun products, organization, kind staff, variety, and connected to another wonderful company! "

 
Sabrina Fuentes
ELLENSBURG WA
 

"It’s a well put together store. "

 
Dean Larsen
ELLENSBURG WA
 

"Computer password book that is alphabetized?! Who knew? But Jerrols has them and I'm delighted. And hoping for Pink Flamingo pens soon :)"

 
Mary Morgan
ELLENSBURG WA
 

"I was greeted immediately and asked if I needed help. Rolf said hi and thanked me for coming in. Great Ellensburg establishment "

 
John Schmit
ELLENSBURG WA
 

"We were immediately greeted in a friendly manner when I arrived with my three children. During our visit, we needed help twice finding items for my daughter’s new hobby: cartooning. It was apparent that staff understood your merchandise and were very patient as they tried to understand our needs. Best customer service in town! "

 
Amy Forrest
ELLENSBURG WA
 

"Love the many choices of soups!"

 
Tish Eaton
ELLENSBURG WA
 

"Always friendly staff"

 
Chris Fureby
ELLENSBURG WA
 

"Friendly staff. Good spot to get those extras to fill in a gift. "

 
Sarah Scott
ELLENSBURG WA
 

"I only gave a good versus excellent rating for my overall experience because stopped by hoping to find something related to spring or Easter but didn't see much available. I still love your store and feel very satisfied with the paint brushes I purchased. Thanks!"

 
Jessica Woodall
ELLENSBURG WA
 

"Friendly service! Good variety of products.."

 
Lori Jennings
CLE ELUM WA
 

"Came in for a gift for an alumni friend, and found the perfect, quality shirt. Thank you."

 
Christy Avey
ELLENSBURG WA
 

"Friendly staff. Always greet me when I walk in the door!"

 
Dale Lonowski
ELLENSBURG WA
 

"Great service--friendly and helpful!"

 
Allison Carpenter
ELLENSBURG WA
 

"Awesome Customer Service !"

 
Merri May
ELLENSBURG WA
 

"Found items needed"

 
Brenda McIntosh
ELLENSBURG WA
 

"No mask "

 
Dan Morgan
ELLENSBURG WA
 

"I like the unique gift items that are also of high quality. Have bigger selection of Christmas ornaments in the fall!"

 
Amy Beiter
CLE ELUM WA
 

"It was a family visit and my 7 year old twin granddaughters were loving your store they kept saying "Amazing ". We all had a fun time and I bought the girls art items and books. "

 
Maryann Hawks
ELLENSBURG WA
 

"It was super chill! "

 
Al Smith
ELLENSBURG WA
 

"Friendly staff and great products. "

 
Angelina Garrison
ELLENSBURG WA
 

"Staff was very helpful and I found most of what I wanted. Was great to drop in and get materials when I needed them."

 
Karma Ruder
ELLENSBURG WA
 

"I got some colored pigments and alcohol ink for resin crafts and I was pleasantly surprised at inventory. Would happily purchase resin if you ever carry it. "

 
Rachelle Dillard
ELLENSBURG WA
 

"I love the selection of pens and purchased several. I always know I can find new ones to enjoy at Jerrols. While shopping, I explored the art supplies, books, toys, seasonal selections, ribbons, party supplies, local soups and writing implements. There is so much to look at and I know I will be back for many of those items. The staff is always friendly and helpful. "

 
Kristen Floan-Wood
ELLENSBURG WA
 

"I was greeted by friendly helpful staff. She helped me find exactly what I needed. There are always nice displays of new gift items, too. "

 
Katharine Turnage
ELLENSBURG WA
 

"I really liked the variety in items!"

 
Monica Gonzalez
PUYALLUP WA
 

"Jerrols had what I needed to complete my project and I am thankful for that."

 
Tom Duke
ELLENSBURG WA
 

"Everything is wonderful as is. I spent way too much! ??"

 
Tricia Robertson
MOSES LAKE WA
 

"Everytime I go in, everyone is so eager to help me find exactly what I’m looking for. Very friendly staff and I enjoy every visit!"

 
Michelle Yong
ELLENSBURG WA
 

"Always great service and products. "

 
Deb Busick
CLE ELUM WA
 

"The store had exactly what I was looking for in a logical place! "

 
Anastacia Neuman
ELLENSBURG WA
 

"Always excellent and welcoming!"

 
Linda Lee Dean
ELLENSBURG WA
 

"Excellent customer service as always. Would like to see more variety of office supplies, e.g., colorful, whimsical file folders in boxes of 25 for home offices, decorative mailing envelopes for birthdays, etc. The book section needs to be revitalized, e.g., see the bookstore in Winthrop WA."

 
Paulette Reinbold
THORP WA
 

"Everyone here is always so helpful and suggestive when needed."

 
Mya Lambert
ELLENSBURG WA
 

"It’s always so nice to be greeted, soon after entering a store. My many questions are always answered by a friendly, helpful employee. Jerrol’s is a wonderful resource that Ellensburg is blessed to have!??"

 
Cindi Greear
ELLENSBURG WA
 

"Thank you, the service is wonderful and helpful."

 
Wendy Robins
ELLENSBURG WA
 

"I found everything I was looking for and more. I always leave a happy girl. "

 
Paulette Bird
ELLENSBURG WA
 

"Staff is very helpful and friendly. Great selection of seasonal items. "

 
Kayla Robinson
CLE ELUM WA
 

"I am always very pleased with your products, the staff and your store overall. You had sent me an email with a $10 gift certificate, "No Strings Attached", because I hadn't been in for awhile. It wasn't requiring me to spend $25 in order to use the coupon. What a very nice surprise. Thank you for that certificate. Your store is always so welcoming."

 
Jane Stanfield
CLE ELUM WA
 

"Staff is always great. We try to support local business as much as we can. "

 
Susan Read
ELLENSBURG WA
 

"The staff was knowledgeable and was able to recommend the perfect books for us. "

 
Emily Ayers
ELLENSBURG WA
 

"The prices are good. Especially compared to Fred Meyer for a lot of items I buy for school. "

 
Diego Tornabene
WENATCHEE WA
 

"Always friendly and welcoming! Eager to provide assistance."

 
Brenda Chase
ELLENSBURG WA
 

"Everything was great!"

 
Jeffrey Snedeker
ELLENSBURG WA
 

"Everyone is always friendly and welcoming. I enjoy the extensive selection of merchandise!"

 
Lynne Whelan
ELLENSBURG WA
 

"I like every time that I go in I’m greeted and asked if I need help looking for something which. I like so I know what direction to go. They are always smiling and so nice. "

 
Cindy Melchor
ELLENSBURG WA
 

"I found everything I needed, even an item I didn’t think you’d carry and planned to order from Amazon. Staff was super friendly and helpful! "

 
Ashley Hanby
ELLENSBURG WA
 

"Cashier looked at past purchases to find the right size printer ink… which I forgot to write down, so it’s always helpful when I can depend on Jerrold history!"

 
Debra D'Acquisto
ELLENSBURG WA
 

"Always the BEST customer service, everyone has just the right combination of being personable and professional. I am never disappointed!"

 
Debra Prigge
ELLENSBURG WA
 

"Fast, friendly and delightful service. "

 
James Canada
KENNEWICK WA
 

"Always friendly staff and great games, puzzles, books for the grandkids. "

 
Lynda Goodwin
SEATTLE WA
 

"Customer service was great."

 
Derek Sherman
ELLENSBURG WA
 

"The staff was very friendly "

 
Brian Johnson
ELLENSBURG WA
 

"Jerrols is a modern version of the stationers of earlier years before big box stores took over. There is a good chance that you can find darned near anything you need. The best part is the people. Warm, friendly, a feeling of being recognized and valued as a customer. By visit 3 most of the staff knew my name. When I call them a human being answers pleasantly. What a concept. "

 
Cheryl Long
ELLENSBURG WA
 

"Great selection of children's gifts from toys, puzzles and games to activity books, reading books and STEM items for both boys and girls. Staff was very helpful and checkout was fast. "

 
Chris Woodworth
ELLENSBURG WA
 

"As always, the staff were cheerful, welcoming and really helpful. The young lady who waited on me was wonderful, and she eased my search for the various items I sought. It took a bit of doing, but she made me feel that she had all the time in the world for my project. When she didn't have the answer, she knew who to ask. I had 3 different reward coupons to use, and she navigated through them perfectly. I'm sorry I don't recall her name, but she was awesome ~ Brava!"

 
Leslie Stone
ELLENSBURG WA
 

"Excellent customer service, always!"

 
Mari Hubbard
ELLENSBURG WA
 

"I really like your friendly customer service"

 
Elishia Harvill
ELLENSBURG WA
 

"I always like going to Jerrol's as they have the items I need. If not, they will order them."

 
Michele Kloss
CLE ELUM WA
 

"I like the animal tarot cards, dog calender that made me scream laugh in the store, and the shrinky dink set. I like Rolf. He is is awesome and so is his family. I like supporting local businesses."

 
Kristin Hylinger
ELLENSBURG WA
 

"I found just what I needed and caught up with friends I ran into. :)"

 
Rosalyn Miller
ELLENSBURG WA
 

"I like that you have vinyl... more vinyl! "

 
Shevea Schoppert
ELLENSBURG WA
 

"I like the items the store provides and the friendly customer service"

 
Crystal Nambo
ELLENSBURG WA
 

"Many new and seasonal items. Always the selection of unique items is very good!"

 
Kimberly McLepp
ELLENSBURG WA
 

"Love your kids’ line of toys and books. Please expand!"

 
Paula Collucci
ELLENSBURG WA
 

"Great variety available"

 
Anna Riexinger
ELLENSBURG WA
 

"I always appreciate the friendly service when I go into Jerrols!"

 
Kathryn Pomeroy
KITTITAS WA
 

"Always a smile and as a customer I have always been greets with a warm welcome. The staff is always looking for ways to help. Very efficient!"

 
Mary McCarthy
CLE ELUM WA
 

"The staff at Jerrols are so helpful and friendly. Love it."

 
Virginia Bennett
CLE ELUM WA
 

"Great staff. The lady that helped me was awesome!"

 
Mark Couper
Cle Elum WA
 

"Nice variety of gifts for children"

 
Connie Anderson
CLE ELUM WA
 

"Everyone is very accommodating and helpful "

 
Karen Otto
CLE ELUM WA
 

"I love your store! Books,supplies for school, kids stuff,art, and you can grab a coffee or snack next door! The staff is amazing,always happy, attentive and helpful!"

 
Sarah Porter
CLE ELUM WA
 

"Almost every time I need art or office supplies, Jerrols is generally my first stop. I love shopping there. They always greet me when I come in and ask if there is anything they can help me find. I could easily spend too much there."

 
Destiny Gardner
ELLENSBURG WA
 

"Always nice staff and usually have what I’m looking for"

 
Joe StGermain
ELLENSBURG WA
 

"The only critique is it is important to ask what account it needs to be applied to and if there are any coupons that you are aware of that could be cashed in. It would also be great to fish a little and see if there is anything that you may have forgotten... Just thoughts. "

 
Tom Duke
ELLENSBURG WA
 

"The printer ink cartridges were in stock that I needed. I enjoy wandering around to see what new products you have in stock whenever I visit."

 
Sharon Hauser
ELLENSBURG WA
 

"I like the record selection offered"

 
Nestor Robles
WENATCHEE WA
 

"The service and selection once again was AWESOME! "

 
Merri May
ELLENSBURG WA
 

"I came in last week to order a book and it arrived within a few days in perfect condition! experience was very welcoming and ordering was a breeze- as always I love shopping Local!"

 
Lynn Niemi
ELLENSBURG WA
 

"Friendly and helpful staff. I enjoy looking around the store, there are always lots of fun items to check out. "

 
Ashley Nordberg
ELLENSBURG WA
 

"I wish the app worked better. I tried to use my rewards certificate through the app and was told it didnt work. Otherwise excellent experience as usual. "

 
Seana Blake
ELLENSBURG WA
 

"Excellent service and great products!"

 
Isabella Roth
ELLENSBURG WA
 

"I was looking forward a specific toy that was sold out but he took my name and they called when more came in! "

 
Lacey Hein
CLE ELUM WA
 

"2 feet of snow and not enough ice melt? Call Jerrols and get it delivered for the best price in town! Priceless!"

 
Mary Morgan
ELLENSBURG WA
 

"Friendly and attentive staff and a lot of wonderful selections of books and toys! Always a pleasure shopping at a Jerrol’s :)"

 
Holly Sotelo
ELLENSBURG WA
 

"Everything "

 
Nelson Shafer
ELLENSBURG WA
 

"The staff is very friendly and helpful. My disappointment was that you were out of certain colors of the craft paint I was interested in. Maybe a supply chain issue? "

 
Pamela Myers-Sloane
CLE ELUM WA
 

"The young lady that signed us up for our membership was incredibly helpful and polite. She deserves a raise "

 
Dan Huselton
ELLENSBURG WA
 

"i love that there is a traxxas dealer in ellensburg. "

 
Dustin Lindelof
CLE ELUM WA
 

"Nothing to improve here. You have an amazing variety of items that are both useful, necessary and helpful. "

 
Judy Hinrichs
ELLENSBURG WA
 

"Great shop, I personally would like to see more forms of journals instead of just Comp. books, but that's just me. Great service, great variety"

 
Morgan Reed
ELLENSBURG WA
 

"I like how I’m greeted, usually by name, right when I first come in. I’m then free to look around on my own, and then am asked if I need any help. If I say no, they offer to set aside any items I’ve gathered up. That is if I didn’t grab a basket on the way in.??"

 
Cindi Greear
ELLENSBURG WA
 

"Staff were very helpful and friendly. Knew where to find the items I was looking for. Would like more crossword puzzle books Always appreciate the $10 off coupons! Thanks!"

 
Sharon Doyle
CLE ELUM WA
 

"Store was not fully stocked but that is completely understandable both at this time of year plus the global state of things. I have to stay far away from your store otherwise I would buy everything"

 
Alexandra Roth
ELLENSBURG WA
 

"Rolf visited with me and showed me to everything I was looking for. Very friendly and fun!?"

 
Robin Ota
ELLENSBURG WA
 

"I like to support local businesses. Excellent choice of books available but I was looking for a good jigsaw puzzle this time."

 
Terry Carkner
ELLENSBURG WA
 

"Always great customer service. People are nice and helpful but don't bug you while you shop. Great quality stuff. Would love to see more options in adult books that are not non fiction or text books."

 
Tory Brusewitz
ELLENSBURG WA
 

"The staff member who helped me find something was really nice and offered support even after my first question was answered. "

 
Erica MacKenzie
ELLENSBURG WA
 

"I love Rolf. He is friendly and has a gift wrapping station for guests. Everytime I buy a gift at Jerrols; its a smash hit. Thank you Rolf!!!! You are awesome!"

 
Kristin Hylinger
ELLENSBURG WA
 

"Friendly staff "

 
Cassy Sterkel
ELLENSBURG WA
 

"Found nice gifts needed. Friendly, clean store."

 
Brenda McIntosh
ELLENSBURG WA
 

"Love shopping small business"

 
Joan Smith
ELLENSBURG WA
 

"Whenever I go in I am met with friendly and helpful staff. There isn't anything I can think of to improve."

 
Christy Gordon
ELLENSBURG WA
 

"Yesterday I walked into the store and had to stop for a few seconds. Looking around I saw a world of cheerful, amazing and organized merchandise. I hadn't forgotten but remembered why this place has been here so long and why it has so much to offer to visitors and residences of our town. It is a happy important place that fulfills my needs in many areas. You know, it is so good to come in and look around at all the things that are on Christmas lists, all year long. "

 
Carol & Gary Johnson
ELLENSBURG WA
 

"Always great customer service and a nice variety of books "

 
Brittny Castillo
ELLENSBURG WA
 

"It was great to see all the book choices and crafts for kids. Just in time for Christmas presents!"

 
Pearl Rossi
ELLENSBURG WA
 

"I stopped in to see the gifts merchandise for Christmas. I also enjoy perusing the toys and books sections. Customer service is always great! Staff always greet me and offer to assist me. When checking out, I have always received the same friendly, competent service. I cannot think of anything that I would like to see improved."

 
Sandy Martinez
ELLENSBURG WA
 

"Great selection of Christmas gifts! "

 
Megan Walsh
ELLENSBURG WA
 

"I was wondering and had a staff member ask if I needed help. If I said "No I am just looking" -they let me brouse. So many places try to do the hard sell. They do not. I love that! When I was ready to check out, I was directed to a slot down the line, decreasing my wait. They also held my items so I could grab an ice cream cone as I was leaving. I love this place! I always find the best gifts there!!!"

 
Laurel Gorham
ELLENSBURG WA
 

"I appreciate the variety of high quality goods that are offered. Also that you carry Usborne books. "

 
Kasey Leinbach
COWICHE WA
 

"Very Friendly and love the RC Parts!"

 
Ryan Oliveros
ELLENSBURG WA
 

"You have a great selection of Christmas gifts! I always enjoy browsing!"

 
Jeffrey Snedeker
ELLENSBURG WA
 

"Great selection of candles! Just what I was looking for!"

 
Lisa Bugni
ELLENSBURG WA
 

"I love the variety of products and friendly staff."

 
Rebecca Dunbar
ELLENSBURG WA
 

"we always have good experiences shopping for educational stuff and toys for our friends kids. The inventory is always creative and thought provoking. The staff is always so helpful. We use the free wrapping station so when we leave Jerrols' our presents are ready to give!"

 
Lou Andrew
ELLENSBURG WA
 

"Very good selection of books and craft items that I needed and customer service was excellent ! "

 
Aracely Renteria
ELLENSBURG WA
 

"New gal was very helpful and wasn't afraid to ask Rolf for help. I don't shop there a lot, as I am retired, but they still treat me as a good customer. They also ordered something for me."

 
Gail Jensen
ELLENSBURG WA
 

"Crystal took my call and picked out my items to hold for curbside pickup. She even remembered that she did a nearly identical shopping for me last year right before Christmas. What a great place to shop. It will be so nice when I am able to actually come inside the store. Merry Christmas "

 
D Sparks
ELLENSBURG WA
 

"Popped in on my break and easily found what I needed and was quickly rung up by a friendly employee. I love visiting and finding fun goodies. "

 
Bonnie Callecod
ELLENSBURG WA
 

"More PNW items"

 
Caitlin Copp
CLE ELUM WA
 

"I like that you have unique toys and gift items."

 
Debra Doebler
MATTAWA WA
 

"In addition to books, school and office supplies, Jerrols offers a variety of crafts, toys, cards, gifts and more. It is like an old-fashioned dry goods store that caters to modern tastes. Staff is always helpful and friendly."

 
Carmen Knoke
ELLENSBURG WA
 

"The store carried a good selection of books to give as Christmas gifts for children. Great friendly service as always. "

 
Karen Raymond
ELLENSBURG WA
 

"I shop there more than I normally might thanks to coupons, but most especially because I feel like a valued customer. And I love the 12 days of Christmas videos/specials. The most excellent customer service in Kittitas County! Thank you all! Merry Christmas!"

 
Paulette Reinbold
THORP WA
 

"I came with my two young children and they were drawn to a few items that were displayed on one ofvyour front round tables- maybe stocking stuffer or something- but of course it caught their interest! :-) I have always appreciated the quality and uniqueness of children toys and books that you carry! I came in for large labels (4x6) and was hoping to get white library card envelopes but only found the bright colorful ones. Minor bum! But I left with an impulse buy of holiday peppermint candy stickers- again, I appreciate your local inventory! Check out experience was great too! You have a wonderful business and it shows where you put your time and energy! Undergrad introduced me to you and I’ve been a happy returning customer for 20yrs! Thanks Jerrols!"

 
Eden Yourkowski
TUKWILA WA
 

"Convince "

 
Lisa Laporte
ELLENSBURG WA
 

"It took me longer than anticipated (in a good way) -- there were so many new things to look at!"

 
Rosalyn Miller
ELLENSBURG WA
 

"I know this is not Jerrol’s fault, but I notice the price of the Brother black ink is substantially more that the blue, or other colored ink. Why does Brother jack the price on the black (for the same amount of ink) by about $7.00 over the cyan? I’m about ready to dump my Brother printer for some other option. End rant about Brother. Jerrols itself is awesome! The cashier told me “Thank you for coming in”. I really appreciate that."

 
Laurie Linville
ELLENSBURG WA
 

"Nothing "

 
John Malissos
ELLENSBURG WA
 

"There was a sale going on. The cashier actually told us we could save on one of our shirts by getting another sweatshirt. We didn’t need the sweatshirt, but it was very kind of her to point out the possibility. "

 
Nancy Welsch
YAKIMA WA
 

"The employees are always kind and helpful."

 
Kathy Bilyeu
ELLENSBURG WA
 

"I came in for specific drawing supplies, for a gift, I knew I could find only in your store. Thank you for having easy access to quality materials."

 
Christy Avey
ELLENSBURG WA
 

"I always enjoy my interaction with the employees. I was gift shopping and was a little disappointed with some of the selection, but understand that supply isn't what it once was, thus I don't entirely blame the store."

 
Debra Allen
ELLENSBURG WA
 

"Jerrol's got the book I ordered in record time, plus they carry the upper county Tribune, which is always fun to read!"

 
Allison Carpenter
ELLENSBURG WA
 

"We were looking for a hat. We asked the clerk about it and she walked over and showed us where they were. Very friendly and helpful. "

 
Gary Clesson
CLE ELUM WA
 

"Zane is so friendly and knowledgeable. He helped me find the right address labels and copy paper. I always enjoy my visit to Jerrols. A unique experience."

 
Cheryl Long
ELLENSBURG WA
 

"Awesome and friendly staff!"

 
Amy Starkovich
CLE ELUM WA
 

"Friendly staff. Clean, well organized store that is easy to navigate. "

 
Stacy Shewell
ELLENSBURG WA
 

"Friendly staff. "

 
Jan Bollwinkel
ELLENSBURG WA
 

"Great customer service "

 
Virginia Bennett
CLE ELUM WA
 

"I love your variety of arts and craft items that you offer."

 
Dawn Helland
ELLENSBURG WA
 

"It is always a pleasure to shop at your store. Lots of wonderful merchandise and great customer service. And what I like about the store also is the employees are helpful and knowledgeable too."

 
Deb Busick
CLE ELUM WA
 

"I love the variety of items you sell and the friendliness of the staff."

 
Christina Martin
ELLENSBURG WA
 

"Great place for Christmas gifts. I found just what I needed! "

 
Rachel Hochstein
ELLENSBURG WA
 

"Great service and the book I ordered arrived quickly"

 
Erin Conklin
ELLENSBURG WA
 

"What I like: the selection of items in your store always amazes me—not only do I find what I want in top quality, but you have so many items that enable me to think creatively! Thank you for what you do and how you do it! I always feel I am doing business with friends:)"

 
Betty Keeton
OAK HARBOR WA
 

"I love to browse the store to see what is new, especially during the holiday season."

 
Sharon Hauser
ELLENSBURG WA
 

"The staff is always friendly and helpful. "

 
Stacy Redlinger
ELLENSBURG WA
 

"friendliness and helpfulness of staff."

 
Stan Cathy Linder
ELLENSBURG WA
 

"I always find what I am looking for when I shop at Jerrol's. If not, they will order it for me."

 
Michele Kloss
CLE ELUM WA
 

"Always the best service! The young man who was working yesterday was wonderful. He went above and beyond!"

 
Kayla Hyde
ELLENSBURG WA
 

"Clean store. Friendly staff. Fun new items to browse and purchase. "

 
Vangie Crago
ELLENSBURG WA
 

"The store Employees are always friendly and there to help if needed! Displays are nicely organized and the store is always clean! "

 
Barbara Fields
KITTITAS WA
 

"Really great selection of new 2022 wall calendars. That was my main reason for coming in to the store."

 
Debra Hodges
ELLENSBURG WA
 

"Your staff was very friendly and helpful "

 
Rachel Gordon
ELLENSBURG WA
 

"Always friendly and helpful staff makes an enjoyable shopping trip "

 
Joe StGermain
ELLENSBURG WA
 

"Staff is super friendly and helpful and the products are excellent!"

 
Isabella Roth
ELLENSBURG WA
 

"Great friendly personnel "

 
Ginger Davis
S CLE ELUM WA
 

"Everything was great. Friendly staff. "

 
Casey Clark
ELLENSBURG WA
 

"Great products for children."

 
Judy Hinrichs
ELLENSBURG WA
 

"Excellent, are doing good!"

 
Karla Estelle
ELLENSBURG WA
 

"I like the selection of holiday gifts and the store layout makes things easy to find. "

 
Alli Furtado
ELLENSBURG WA
 

"I am a huge fan of Jerrol’s! I went to cwu so Ellensburg is nostalgic for me and Jerrol’s is one of my favorite spots to visit when I’m in town :)"

 
Jessica Jasper
SPOKANE WA
 

"I really liked how your staff looked for and found the recycle copier paper stash so I could take some home to use. Very helpful!"

 
Marte Fallshore
ELLENSBURG WA
 

"Nothing. Great experience!"

 
Andrew Gleed
ELLENSBURG WA
 

"Good selection of merchandise and friendly service."

 
Connie Anderson
CLE ELUM WA
 

"The staff was friendly and very helpful when I ask a question."

 
Marilyn Case
KENMORE WA
 

"I was most impressed with the friendly and helpful service. In addition to the vast array of merchandise. "

 
Sarah Klocke
ELLENSBURG WA
 

"As always, the staff at Jerrol's is the best. From the warm greeting upon arrival in the store, to the checkout, to all the ways they keep customers safe, they are superb. I make it a habit to try Jerrol's first for just about anything, because it is always a lovely, low-stress experience."

 
Liz Fountain
ELLENSBURG WA
 

"Everyone is really nice and I know I can always count on having someone there to answer my questions. "

 
Andrew Davis Mitchell
YAKIMA WA
 

"I was looking for a copy of "Dune" which a HS kid on my bus had watched and oddly was confused by it, so I tracked a copy down at Jerrol's, as soon as I walked in I was greeted and asked what I was looking for, usually I know what I want, but this time I accepted the help and in 30 seconds had 2 choices to choose from. Well Done Jerrol's staff! "

 
Eric Prater
ELLENSBURG WA
 

"The staff was very friendly and asked me if they could help me as soon as I walked in. I had a large need but they helped me very quickly and joyfully!"

 
Cassidy Walker
ELLENSBURG WA
 

"I was greeted upon arrival and was assisted by a nice young gentleman. He did a product search for me and directed me to other items I was looking for. I left with my purchase and a gift card for my friend. Love this place!"

 
Sharon Doyle
CLE ELUM WA
 

"Service, the young man walked me to the area I needed, showed me the items and measured them for me. It was a great experience!!"

 
Linda Schantz
ELLENSBURG WA
 

"Fast, courteous service. "

 
Duane Bredin
ELLENSBURG WA
 

"Staff is always helpful and friendly. Store is very organized and and has everything I need for office supplies to hobby supplies. My daughter loves going with me because of the large selection of arts and crafts items. "

 
Corey Gomez
ELLENSBURG WA
 

"I went in looking for bookmarks, and although I didn’t find many, I was pleasantly surprised by the greeting card selection. This store has plenty of interesting items for students of all ages. I will definitely be coming back. "

 
Nancy Buchanan
ELLENSBURG WA
 

"I love how helpful the staff is. Your book selection is great but on the chance that you don't carry what I want it is always ordered easily and usually comes pretty quickly. I love shopping locally to support Jerrols! "

 
Krissy Petersen
ELLENSBURG WA
 

"I appreciate the messages of diversity etc painted on your windows. I like that my wheelchair fits thru the aisles. I appreciate the help and suggestions from the staff. Great quality products."

 
Sandy Didricksen
ELLENSBURG WA
 

"I was looking for a birthday gift and like the unique items you carry for children. "

 
Pat Badders
ELLENSBURG WA
 

"If i ever need help staff are always around and are very friendly "

 
Jenessa Hill
ELLENSBURG WA
 

"Love shopping here! "

 
Caryn Roth
MAPLE VALLEY WA
 

"I'm glad you carry Canon 281 XL ink as one of your choices now!"

 
Jeffrey Snedeker
ELLENSBURG WA
 

"I was just picking up a fax, but everyone was more than helpful and cheery. I always leave your store with a smile on my face. Thank you!"

 
Leslie Stone
ELLENSBURG WA
 

"Visit with Rolfe, his customer service is superb. "

 
Pat Cort
KITTITAS WA
 

"Love Jerrol’s!"

 
Michelle McEver
ELLENSBURG WA
 

"I was able to get a book for my dad that he loved!"

 
Katie Parks
ELLENSBURG WA
 

"Great selection of Christmas items, and so early. Good job! "

 
Megan Walsh
ELLENSBURG WA
 

"Loved seeing the Christmas items! Wish you’d expand your cookbook section even more! Very helpful and friendly staff, and I had a customer reward that came in my email that was unexpected and used it so my experience was even better! Thanks so much for being an amazing place ??"

 
Kristen Carney
ELLENSBURG WA
 

"Cashier was very friendly "

 
Cassy Sterkel
ELLENSBURG WA
 

"Very helpful customer service,employees that interacted with my children. "

 
Alyssa Gordon
ELLENSBURG WA
 

"I’ve been shopping at Jerrol’s for over 30 years. I go for the paper goods and art supplies plus I like to walk around and look at all the other cool stuff. Helpful and knowledgeable staff too. "

 
Patricia Winkler
ELLENSBURG WA
 

"I found what I needed. service is always good."

 
Debbie Douglas
ELLENSBURG WA
 

"When I walk into Jerrols I always know what to expect – friendly people knowledgeable people and a responsive staff. I don’t always know what to expect in terms of products. It seems like there’s always something new and interesting. Things don’t get boring at Jerrols. I always look forward to my time there. They know their customers by first name and that’s something you don’t get very often these days."

 
Cheryl Long
ELLENSBURG WA
 

"I love that a store like Jerrol's still exists and is clearly working to be a relevant, fun, engaging place to shop. It will be a sad day if you can't touch an actual book in a store, so thank you for not just continuing to sell them, but for displaying and offering such a current, exciting selection. It made me feel like a kid again to browse the shelves. I also love the newsletter and take special note of the "diversity" sign in the window. Thanks for being an influential, meaningful member of the community!"

 
Lindsay Rausch
Ellensburg WA
 

"I appreciate the kind help in finding what I want. No need for improvement. You're doing just fine."

 
Larry Lowther
ELLENSBURG WA
 

"Friendly greeting upon entry. Masks available at the door and signage reminders. Great selection of children books and toys and art supplies. I found exactly what I was hoping to get!"

 
Mary Perkins
ELLENSBURG WA
 

"I was looking for new book release by Dr Bruce Perry. Staff helped me locate the book quickly and was very pleasant and cheerful processing the transaction."

 
Sharon Hauser
ELLENSBURG WA
 

"friendly, helpful employee and good selection of merchandise"

 
Debra Allen
ELLENSBURG WA
 

"Able to find the items I needed quickly "

 
Tom Duke
ELLENSBURG WA
 

"Great selection of young-school aged books/gifts. I really enjoy the activity book/craft/imaginary play toys that you have right now and plan on doing more holiday shopping at Jerrols. Staff went above and beyond to be helpful. "

 
Megan Durgan
CLE ELUM WA
 

"So excited to see a new Halloween Berenstain Bear's book!"

 
Margaret Lane Patterson
ELLENSBURG WA
 

"Customer service was excellent. I was complimented on my shirt, asked it we needed help and someone came by when my arms were full and took it to the counter. You just don’t receive customer service like this anymore. An A+ in my book!"

 
Tammy Berbells
OLYMPIA WA
 

"The service & the staff was very helpful & friendly!!"

 
Lani Austin
S CLE ELUM WA
 

"I'm not sure what it is about the fuzzy little monsters you squeeze that you keep by the register, but I love them. They're more dangerous for impulse buying than candy by the checkout!"

 
Rosalyn Miller
ELLENSBURG WA
 

"So many unique items along with great selection of essentials! I'll definitely be doing all my holiday shopping here! :)"

 
Katherine Sartori
ELLENSBURG WA
 

"Staff are very attentive and friendly."

 
Jennifer Mullins
RANDLE WA
 

"I liked seeing that I can find books I’m look for in the store"

 
Zoey Wetzel
ELLENSBURG WA
 

"Love it all!"

 
Marianne Griffith-Matney
COOS BAY OR
 

"The Staff is so helpful. Always a pleasure shopping at Jerrold"

 
Nancy Suttles
ELLENSBURG WA
 

"A bigger arts and crafts section please. "

 
Celia Lira
CLE ELUM WA
 

"I came to your store for some paint and some CWU sweatshirts they had a wonderful selection and the people working were very respectful and very helpful "

 
Danielle Koolstra
ELLENSBURG WA
 

"Very welcoming and helpful staff. We also came for the book signing and enjoyed it very much. Would love to attend more events such as this. "

 
Janine Bufi
ELLENSBURG WA
 

"friendly staff that was good at paying attention to not only myself but other customers needs. "

 
John Beaty
ELLENSBURG WA
 

"More Traxxas items :)"

 
Kathy Kennedy
ELLENSBURG WA
 

"The young lady who waited on me did not just point out the general direction, but she cheerfully took me right to the products I needed. "

 
Dale Mickelsen
ELLENSBURG WA
 

"It was wonderful????"

 
Karla Estelle
ELLENSBURG WA
 

"Jerrols is one of my favorite spots in town. Not just for art supplies but because of all the great things they offer and the friendly staff that is always willing to help! Thank you!"

 
Marlaina Capes
ELLENSBURG WA
 

"Your staff is always so friendly and helpful! "

 
Korinne McGladrey
ELLENSBURG WA
 

"It's always a pleasure to shop at Jerrol's. For us "older" patrons, I would like to see a better selection of crew neck sweatshirts instead of all the hoodies."

 
Andy Howard
LK FOREST PK WA
 

"Always friendly, clean, and neat"

 
Mary McCarthy
CLE ELUM WA
 

"More perler bead selection would be nice"

 
Sheng Ming Lee
ELLENSBURG WA
 

"Incredibly helpful staff. Clean bathrooms. Quality items. "

 
Brooklin Shelley
KITTITAS WA
 

"Staff is always helpful and polite. They can always answer any questions that I might have,"

 
Janna Bottem
ELLENSBURG WA
 

"Friendly customer service "

 
Kelsey Lootens
ELLENSBURG WA
 

"I truly love to shop here. The employees are very helpful and are always smiling. They carry a large varity of things to buy."

 
Cheryl Taylor
ELLENSBURG WA
 

"Quick easy and very friendly service."

 
Taylor Wilson
ELLENSBURG WA
 

"My granddaughter and I came to the store for the watercolor demonstration which we really enjoyed. My granddaughter was also interested in calligraphy. I purchased a calligraphy pen set and practice book for her."

 
Catherine Stotler
ELLENSBURG WA
 

"On this visit I met Lacey, a new addition to the Jerrol's family. Even though she was still learning the ropes, she jumped right in and helped me get what I needed. Thanks Lacey! The only improvement I would suggest is that the 100 pack velcro circles that work with strips (and not with a coordinating circle) be more obviously "part of a system" ad not a "stand alone product. Many thanks, Lesli "

 
Lesli Keith
ELLENSBURG WA
 

"Store was well stocked and nicely displayed. Best I’ve seen it in years. You had the monthly academic calendar I needed to fit in my bullet journal. Card selection was very nice and displayed well. "

 
Susan Richmond
YAKIMA WA
 

"The staff is very customer focused and professional."

 
Elishia Harvill
ELLENSBURG WA
 

"Staff go out of their way to help"

 
Virginia Bennett
CLE ELUM WA
 

"We love shopping at Jerrol’s! Everyone is so kind and fun. We share jokes and everyday thoughts. It is an absolute pleasure to do business at an establishment with “old school values and quality!” Thank you, Jerrol’s!"

 
Nancy Welsch
YAKIMA WA
 

"Great employees wow"

 
Shawn Jezerinac
ELLENSBURG WA
 

"Variety "

 
Lisa Laporte
ELLENSBURG WA
 

"good quality products"

 
Joshua Melchor
ELLENSBURG WA
 

"Helpfulness Friendly "

 
Christine Hales
ELLENSBURG WA
 

"The young lady was very helpful in finding the items. "

 
Dennis Klemmer
ELLENSBURG WA
 

"The employee that helped me was friendly, efficient, nice, and helpful. "

 
Lisa Jones
SEATTLE WA
 

"I love your store! I Needed to purchase a last-minute gift wrapping ribbon. I can always pop in and get what I need it’s kind of amazing actually what I was in your store. By the way I think you had one color of curling ribbon. The rest of your ribbon is the type that you use for florists and for sewing. Maybe add a variety of colors for gift wrapping."

 
Cheryl Long
ELLENSBURG WA
 

"You have the products that I need for daily living and for special projects."

 
Judy Hinrichs
ELLENSBURG WA
 

"there is always someone there to help, i thought everyone was busy but someone came up to help me :)"

 
Emily Pierson
WINNSBORO LA
 

"Staff is very friendly and welcoming to customers. Great service! "

 
Bren Corcoran
ELLENSBURG WA
 

"I rarely shop here anymore because of your mask requirement. It is an infringement upon my rights, regardless of what the governor thinks he can mandate, so I chose to shop elsewhere. "

 
Tessa Doan
KITTITAS WA
 

"I like being greeted on arrival. staffing is always friendly and helpful, but will leave you to browse on your own. I miss seeing the book recommendations by staff."

 
Carla Ketchum
ELLENSBURG WA
 

"I really appreciate how friendly the staff are and how knowledgeable they are about the items I'm looking for. I always feel like they help me find exactly what I need."

 
Jennifer Innes
ELLENSBURG WA
 

"Helpful Staff from the moment I walked in door"

 
Robin Hennings
ELLENSBURG WA
 

"As always, you had just what I needed - even the random, less-common item."

 
Rosalyn Miller
ELLENSBURG WA
 

"Love shopping at Jerrol’s! Excellent selection and helpful staff. "

 
Alli Furtado
ELLENSBURG WA
 

"When you go through the drive through it’s quick an effective and when you walk in it’s the same, along with friendly staff. "

 
Jenessa Hill
ELLENSBURG WA
 

"Everyone is always friendly and helpful, and I enjoy browsing all the creative displays - especially during the holiday season!"

 
Lynn Niemi
ELLENSBURG WA
 

"Helpful employees "

 
Laurie Fisher
ELLENSBURG WA
 

"Great customer service!"

 
Joseph Barela
ELLENSBURG WA
 

"I liked the selection of records."

 
Lisa Cline
ELLENSBURG WA
 

"Overall positive attitude. Pleasant shopping experience."

 
Patricia Griswold
CLE ELUM WA
 

"Excellent visit to Jerrol's store again! I can always count on this store for complete satisfaction! Margaret"

 
Margaret Caribou Land and Cattle
ELLENSBURG WA
 

"I wish you would carry the regular or XL sizes of Canon 281 individual ink cartridges. When I was there, all that was available was the XXL sizes."

 
Jeffrey Snedeker
ELLENSBURG WA
 

"Great customer service!"

 
Andrew Gleed
ELLENSBURG WA
 

"Wonderful organization, friendly and helpful staff, I'll be back to explore!"

 
Saja Chaney
ELLENSBURG WA
 

"Jerrols is excellent right now, don't need to change!"

 
David Sturgell
ELLENSBURG WA
 

"Jerrol's employees are welcoming and friendly, always eager to help and lead me to the item I'm in search of, or order it when needed. Excellent customer service. "

 
Christy Avey
ELLENSBURG WA
 

"Clean and well organized store with great gift options. Always enjoy browsing to see what’s new. Employees are friendly and eager to help if needed. I was carrying around an armload today and a clerk came up and asked if she could hold things at checkout for me, much appreciated."

 
Shannon Walker
ELLENSBURG WA
 

"Always have whatever I need"

 
Mitch Buchholz
ELLENSBURG WA
 

"Staff is always friendly and knowledgeable. All of the supplies are very high quality. "

 
Melissa Jordine
ELLENSBURG WA
 

"I love that you sell individual sheets of labels! So great. "

 
Gail Barber
ELLENSBURG WA
 

"always friendly service"

 
Sandy Martinez
ELLENSBURG WA
 

"Incredible friendly staff and wonderful customer service! "

 
Jeanne Lancaster
ELLENSBURG WA
 

"The staff is extremely nice and helpful, and are actually interested in whatever projects you are buying supplies for. The store is filled with a large selection of high quality art supplies. Never have any complaints about Jerrols!"

 
Alyssa Larsen
Ellensburg WA
 

"The staff is so friendly and personable. I love my visits to your store."

 
Lynne Whelan
ELLENSBURG WA
 

"Staff was super friendly "

 
Jill Carson
ELLENSBURG WA
 

"I appreciate the service. On my visit she made it very clear if you don’t have what I need they would be happy to order. Always says hello when I walk in. Makes me feel welcome. ????"

 
Dan & Heidi Quinn
ELLENSBURG WA
 

"Store was well stocked and very clean. Rolf is a tremendous man to chat with. It always feels like home!"

 
Marc Rider
Ellensburg WA
 

"Your staff is the best I have experienced.They are always friendly and helpful.They make a person feel appreciated."

 
Lois Voss
ELLENSBURG WA
 

"I feel welcomed in your store and I feel safe since all employees are wearing their masks. I really enjoy seeing the novelty stuff in the store. Helpful staff who know their inventory. I liked seeing that you have more bilingual books for children. I bought some art supplies and a couple of books. I also ordered about six books. I would like to see an online form to order books online. Amazon has spoiled me and as I am actively working to order less from them, I would like it to be easier to order and pay for books online. "

 
Susana Flores
ELLENSBURG WA
 

"Friendly staff and ready to help, but not pushy. Great selection and priced fairly."

 
Todd Miller
ELLENSBURG WA
 

"We showed up from Yakima at the last minute before closing. And the staff were really nice, helped get what we came for even though it was close to closing."

 
Jamie Bossert
MOXEE WA
 

"I purchased multiple items but two 3x3 yellow stickie note pads rang up as 12 packs charging me $8.99 each instead of $.99. I didn’t catch it till in the car. Had to go back in to get it fixed. "

 
Sid Peterson
ELLENSBURG WA
 

"When I inquired about the Who Was…book series, awhile back, they didn’t have them. Now Jerrols has several of those, and the books featuring the historical places as well. They aim to please their customers as much as possible. Thank you."

 
Cindi Greear
ELLENSBURG WA
 

"Always friendly and helpful sales associates."

 
Joyce Jones
CLE ELUM WA
 

"As always, we were greeted with a friendly hello when we entered the store. The staff asks if they can help us find anything each time we visit. The store is clean and has great displays as you enter. I always enjoy shopping at Jerrol"s."

 
Jane Stanfield
CLE ELUM WA
 

"I hadn't been in for awhile, and really liked the current set-up and displays! Plus the fact you carry Seattle chocolates! and a good variety of them ????"

 
Bambi Miller
ELLENSBURG WA
 

"Appreciate the quality, availability and selection of office supplies. The staff is knowledgeable and very friendly. Always a good experience. "

 
Erin Bishop
ELLENSBURG WA
 

"Great job as always! Love the mask policy!! "

 
Megan Walsh
ELLENSBURG WA
 

"Polite and friendly employees."

 
Nora Batura
CLE ELUM WA
 

"I love going to Jerroll's. There selection is very nice, and I always feel welcome. "

 
Jeanne Bessell
ELLENSBURG WA
 

"I was in looking for a gift for a 7 year old. My 2 1/2 year old loved looking at the books, toys, and art supplies while we browsed. I appreciate the variety, unique-ness, and feeling of safety when I am in Jerrol's. Thank you!"

 
Stacia Harmsen
ELLENSBURG WA
 

"The customer service was great and I was happy to see a local author and publisher being promoted. "

 
Kimberly Finger
ELLENSBURG WA
 

"Always greeted quickly and politely. Your staff is very helpful, friendly, and efficient. I look forward to coming in any time I am in town. Excellent shopping experience, always! "

 
Lynda Goodwin
SEATTLE WA
 

"Displays look nice. Jerrol’s employees always greet you and are helpful and cheerful."

 
Gayle Warner
ELLENSBURG WA
 

"Awesome customer service. Best in town. No recommendation on improvements."

 
Ryan Steele
ELLENSBURG WA
 

"Everything was so neatly stocked and readily available. Great customer service. Thank you so very much!"

 
Desiree Gonzales
ELLENSBURG WA
 

"I was greeted immediately upon entering and the woman who helped me was friendly, kind and efficient! "

 
Krissy Petersen
ELLENSBURG WA
 

"I always enjoy visiting Jerrol’s. I love your selection! "

 
Lauren Taracka
ELLENSBURG WA
 

"we ordered a lettermen's jacket, the process was smooth and easy, we were given lots of samples to look at to make decisions and I was impressed at the ease of the entire process"

 
Lisa Bugni
ELLENSBURG WA
 

"Service was AWESOME as we have become accustomed to from Jerrol's Staff. Knowledge about products is far an asset as well. It is a GREAT experience every time we go into the store and if they do not have a product they will get for you. A Fun place for the family to go. Keep up the GREAT work."

 
Merri May
ELLENSBURG WA
 

"Friendly, helpful staff"

 
Debi Thompson
CLE ELUM WA
 

"Friendly staff!! "

 
Toni Taylor
ELLENSBURG WA
 

"I came in looking for a gift for a friend who is going away to college- something to remind her of Ellensburg. I found the perfect sweatshirt and a couple cute little stationary items to go along with it!"

 
Christy Avey
ELLENSBURG WA
 

"Beautiful people, great energy. Very supportive. Knowledgeable staff. I really appreciate the community feel here. "

 
Cheryl Long
ELLENSBURG WA
 

"Fast and Courteous check out"

 
Linda Schantz
ELLENSBURG WA
 

"Staff member was happy and helpful. "

 
Jennifer Gaytan
ELLENSBURG WA
 

"I came to Jerrols to find UHU glue sticks, nobody else carries all of the products I need! "

 
Lynnette Nylund
ELLENSBURG WA
 

"Jerrols got my special order book faster than Amazon, and for the same price. Great service, great selection!"

 
Allison Carpenter
ELLENSBURG WA
 

"It's great you have the ink I need or can order it!"

 
Jeffrey Snedeker
ELLENSBURG WA
 

"The time Krissy put in with us to create a letterman's jacket was very much appreciated. She was extremely knowledgeable and patient with us. This will be an item that my daughter will cherish for years to come and Krissy make sure that it was created with great thought and care. Thank you Krissy!!"

 
Michele Wurl
QUINCY WA
 

"Excellent customer service always. Thank you!????"

 
Linda Lee Dean
ELLENSBURG WA
 

"I love the selection, and that everyone looks happy to work there. I was being rung up by a person in training and it was nice to see the patience displayed by the trainer! Great overall experience."

 
Stephanie Genna
ELLENSBURG WA
 

"The staff greated me and helped me find what I needed right as I got there. I was in and out quick "

 
Brooke Herriman
ELLENSBURG WA
 

"I purchased one of the new Ellensburg shirts. The clerk was so friendly and helpful, just like every time we come in. "

 
Stephanie Anderson
BATTLE GROUND WA
 

"Great variety of things. "

 
Mark Ward
YAKIMA WA
 

"More new fiction books added- some series did not have first book so could not purchase "

 
Kelsey Lootens
ELLENSBURG WA
 

"I love the range of books that you provide. I can always find something that inspires me or fulfills the need for a gift. The employees make me feel like family. I am always happy when I leave the store. Thanks for being there when I need a pick-me-up!"

 
Lynne Whelan
ELLENSBURG WA
 

"When I asked about an item that isn't carried in the store, I knew Rolf was listening closely and considering whether it's something to consider for the future. (It's Command spring hooks/clips, and they are handy little things! I have them in black and white. For the record, I was able to find them at Fred Meyer, although that's probably not what you want to hear! I tried Woods, as suggested, because I was heading there next anyway for other items, but they don't carry the clips, either. And... That was only the sixth time in almost a year and a half that I have gone into FM because I generally prefer our smaller, local stores, but I did need those clips!)"

 
Rosalyn Miller
ELLENSBURG WA
 

"All staff members are wonderfully professional yet make us feel like family!"

 
Clifford Janna Kellogg
ELLENSBURG WA
 

"I always enjoy coming into your store the staff is super friendly and always has a smile to give. "

 
Lisa Brazda
ELLENSBURG WA
 

"Love the outgoing, kind employees. So friendly!!"

 
Kaitlin Baker
ELLENSBURG WA
 

"I tried two colors in Golden paints. They worked well beyond expectations. "

 
Debbie Douglas
ELLENSBURG WA
 

"I went in for a card, paint and a fixative. Great selection and a quick stop. Efficient. Thank you!"

 
Patricia Griswold
CLE ELUM WA
 

"I love walking around the store and finding cool little things! I always find a new book or Tshirt or coffee cup to bring home! Jerrol's is just a happy place to go. "

 
Colleen Steward
ELLENSBURG WA
 

"Jerrol’s carries unique and cool items no one else carries. The staff is so friendly and helpful I know if what I’m looking for isn’t in stock they can get it for me in a short period of time. "

 
Sheri Haemmelmann
ELLENSBURG WA
 

"Courteous, personal service by knowledgeable and helpful staff"

 
Debra Allen
ELLENSBURG WA
 

"Friendly service and a store that has it all!"

 
Cheryl Gordon
ELLENSBURG WA
 

"I needed watercolor pencils and found them. Jerrol’s always has what I need!"

 
Sarah Peterson
ROSLYN WA
 

"It is always such a wonderful shopping experience! Great service and great products. My only suggestion would be to stock larger sizes in your womens clothing!"

 
Kathryn Pomeroy
KITTITAS WA
 

"Wren was extremely pleasant to deal with. Very friendly and helpful. I love shopping locally and especially at Jerrols. Keep up the good work and public relations. Bravo!"

 
Sharon Romppel
ELLENSBURG WA
 

"Jerrols always has unique gifts, toys and books in addition to all your go-to office and school supplies. And there's ice cream next door. Win-win!"

 
Lisa Plesha
RONALD WA
 

"I just like shopping local. Plus you are always willing to order something for me if you don’t have it."

 
Vicki Rossi
ELLENSBURG WA
 

"Everything. Clean establishment. Love to shop local "

 
Rachel Foss
ELLENSBURG WA
 

"We love Jerrol’s! Everyone is so nice and welcoming. There is a wonderful selection of clothing, and the books and cards are always fun to check out! Keep up the excellent work, Jerrol’s!"

 
Nancy Welsch
YAKIMA WA
 

"found most of what needed, remainder in research "

 
Dwight Bolton
ELLENSBURG WA
 

"I liked that the cashier thanked me for coming in! Good old fashioned customer service!"

 
Laurie Linville
ELLENSBURG WA
 

"Great, freindly helpful staff, wonderful merchandise, perfict place to find cool and unique gifts...my favorite store in town!"

 
Heather Nordberg
ELLENSBURG WA
 

"Friendliness of the staff and their eagerness to help."

 
Susan Barrigan
ELLENSBURG WA
 

"staff was helpful and attentive. Store is clean and well organized."

 
Mary O'Leary
ELLENSBURG WA
 

"I am always greeted when I walk in the door. The employees are friendly and help you find what you need but also they don’t crowd you if you want to just browse."

 
Krista Tuckness
ELLENSBURG WA
 

"The staff was very helpful in finding the brush pen markers I was looking for. I ended up grabbing a tank top and some cards too!"

 
Jessica Kamin
ELLENSBURG WA
 

"I had family visiting from out of town so Jerrol's was one of our Ellensburg stops to show them the fun and unique things they always sell. The older kids we were trying to entertain enjoyed it so that's a win! "

 
Amy Kirk
ELLENSBURG WA
 

"The two folks at the desk colluded to find me what I was looking for ... a long sleeved t-shirt. I live in an older CWU lightweight t for sleeping and alas, it no longer exists. One of the women went out of her way to find me something in storage. Perfect! I was also having a dry allergy cough and one rushed to get me water. You ALWAYS have great staff. Friendly and ALWAYS helpful. Thanks Jerrol's. You sincerely care about this community, your staff and your customers. AND ... I love the coupons! Saved $20 on a book and my new t-shirt!"

 
Lisa Davidson
ELLENSBURG WA
 

"The helpful and friendly environment. "

 
Jose Valencia
YAKIMA WA
 

"I came in to buy my mom something fun for her birthday. I recently received an email showing you were offering Erin Condren supplies and I was over the moon to find exactly what I wanted. I love this store, the selection is always impressive, and the service is exceptional. My sales associate was extremely polite and helpful. "

 
Deborah Burnaroos
ELLENSBURG WA
 

"All your employees were friendly and offered help with a smile."

 
Seth Wallace
ELLENSBURG WA
 

"Everything was great! Used my No-Peek Envelope and won $7.50 off - got one of those great new Ellensburg shirts!"

 
Casey Clark
ELLENSBURG WA
 

"Great Customer Service "

 
Debby Crull
ELLENSBURG WA
 

"Through summer travels I am able to stop by Eburg. During the school year-never. I am always looking/hoping to find alumni gear. I only find one item each summer. Specifically looking for (not S or M) sizes… I would recommend you carry a substantial selection of alumni gear over summer months. I have several friends that are in the same boat. We would love to buy more! Thanks! "

 
Julie Gallant
POULSBO WA
 

"Friendly staff and great customer service!"

 
Jeanne Lancaster
ELLENSBURG WA
 

"The verity of items"

 
Kevin Silence
ELLENSBURG WA
 

"Staff very helpful and products were stocked. Enjoy buying my supplirs at Jerrolds."

 
William Houston
ELLENSBURG WA
 

"Erica waited on me and she was a sweetheart. I'm so glad that you are here and have the items that I need and cannot get elsewhere Thanks!"

 
Margaret Caribou Land and Cattle
ELLENSBURG WA
 

"EMployees were helpful and pleasant. Great selection of books and gifts."

 
Alisa Peterson
ELLENSBURG WA
 

"I enjoyed seeing all the Traxxas parts and talking with the nice sales person. "

 
Corbin Crimmins
LEAVENWORTH WA
 

"All was good the sales person knew about the product "

 
Joe StGermain
ELLENSBURG WA
 

"You always seem to have what I need or can get it quickly! Thank you Rolf!"

 
Del Knudson
THORP WA
 

"Keep up the customer care. You have a good variety of supplies. "

 
Mary Duke
ELLENSBURG WA
 

"I like the themed table displays and would like to see more."

 
Laural Sherman
ELLENSBURG WA
 

"There seemed to be an issue finding our rewards account, & phone #, yet I had given the Rewards Certificate with Member information included to the employee Always enjoy Jerrols .... a truly valued business in our community!"

 
Dwayne Douglas
ELLENSBURG WA
 

"I was led to the right area to receive my purchases and given great ideas????"

 
Terri Wells
ELLENSBURG WA
 

"The staff is always friendly and helpful. The store is clean and they have new and interesting displays every time I go in. There are always unique items that you can’t find anywhere else. I also love supporting this business because of all they do for the community. "

 
Seana Blake
ELLENSBURG WA
 

"Your staff is always so helpful, knowledgeable and willing to put in the extra effort to get what you need if it's not in stock. They all have pleasant personalities as well. The only thing I would like to see is more craft items. You are the only place in town that carries a large selection of craft items. Overall I just love Jerrol's and I always appreciate my Birthday gift each year! Thank you!"

 
Kim Haaland
ELLENSBURG WA
 

"Been a little busy lately, but now that this incredible heat wave has me sticking close to the AC, I have a little time to comment, once again, on the amazing staff at Jerrol's. They really never let me down! Always helpful, always super friendly. Only problem I have is that there is so much fun stuff in the store! It's hard to WALK AWAY! "

 
Bonnie Carr
ELLENSBURG WA
 

"The staff is always welcoming and eager to help if needed. There's so much craft supplies I could lose myself for days in there! "

 
Taylor Nicholson
ELLENSBURG WA
 

"I love that I can find exactly what I need to entertain my grandchildren"

 
Kathleen Bartholomew
ELLENSBURG WA
 

"Every employee is friendly and kind. They are all so helpful."

 
Lois Voss
ELLENSBURG WA
 

"I as well as all the incoming patrons were greeted upon entry by the staff at this store. The staff advised me that they were available to assist if i wanted help then left me to shop. I found the inventory varied and most I have not seen in other stores in the area. Very impressed!!"

 
Deborah Camuso
ELLENSBURG WA
 

"I always buy lettering, tri-fold poster boards (love the yellow) and craft supplies for presentations from your store. "

 
Susan Bryant
ELLENSBURG WA
 

"So glad you have the sweatshirt in stock I was looking for. I bought it last year and lost it and then decided I needed another one :-)"

 
Christy Avey
ELLENSBURG WA
 

"What I like every time I shop at Jerrol's, quality products and exceptional customer service. I really appreciate how progressive Jerrol's is in regards to social issues and handling the pandemic. I can count on Jerrol's for always taking the high road. And often times, I leave the store with purchasing more than I had intended. Jerrol's is in my top 5 favorite Kittitas Co stores. Thank you!"

 
Jill Gallie
ELLENSBURG WA
 

"I just Love shopping here. Everyone is happy to see you. I even like coming in just to browse since you have so many neat things."

 
Cheryl Taylor
ELLENSBURG WA
 

"I always love coming I. The staff is helpful, people are positive and I love just pursuing all the fun things in the store!"

 
Marlaina Capes
ELLENSBURG WA
 

"The staff looked in the computer and helped me find what I needed. "

 
Megan Walsh
ELLENSBURG WA
 

"I was in looking for a very specific planner. Krissy was super helpful in ordering it, she first quoted me 8 weeks, but found a version of the planner that can be delivered in 2 weeks. Sage was training, and she did a nice job making the order, and providing me the information I needed. I love the Jerrol’s crew!"

 
Meaghan Nolte
CLE ELUM WA
 

"Everyone is always so helpful. I enjoy my visits each time I go. Thanks to your staff!"

 
Melissa Schumaier
ELLENSBURG WA
 

"It is always a plus to be greeted on entry and asked if help is needed."

 
Roland Stoughton
ELLENSBURG WA
 

"You have the friendliest, nicest staff in town - guy and gals. They take time to get to know you as a person and as a customer. "

 
Judy Hinrichs
ELLENSBURG WA
 

"The staff are always friendly and knowledgeable. "

 
Jennifer Innes
ELLENSBURG WA
 

"When I visited yesterday, another customer who was from out of town wanted to donate her points to me (since I'm a teacher) and the Jerrol's staff member at the cash register willingly obliged. I really appreciated the thoughtfulness of the other customer and our cashier!"

 
Katherine Richmond
ELLENSBURG WA
 

"Art supplies in inventory. Great book selection. Great gifts and greeting cards."

 
John Brotherton
ELLENSBURG WA
 

"Such a friendly place to visit! You have so many great items- I especially love that you carry great cookbooks, real board games, and I love the addition of Erin Condren planning stuff! "

 
Kristen Carney
ELLENSBURG WA
 

"I had a problem with an item I had purchased previously - that was swiftly and efficiently dealt with by a very courteous young lady and solved to my satisfaction. Every time I go into the Ellensburg Jerrols store, I receive help when needed and know I can rely on the products that I buy. Cant think of any improvements that could make my shopping easier."

 
Susan Barrigan
ELLENSBURG WA
 

"Everyone is always so helpful and pleasant! It was great to see Rolf training new staff."

 
Lisa Murray
ELLENSBURG WA
 

"The employees are very friendly and helpful in finding me what I was looking for. I love the selection of paint brushes and canvases."

 
Jordan Echaniz
ELLENSBURG WA
 

"Easy to find products, great staff and service."

 
Selena Salmon
ELLENSBURG WA
 

"Loved the friendly service and quality of products. All is good!"

 
Janie Salvadalena
ELLENSBURG WA
 

"I always appreciate my interactiion with staff when I visit your store, I always feel welcome and appreciated. I love the fact when your are out of a particular item you do everything to get it in quickly and let me know when it's back in. "

 
Joan Brown
ELLENSBURG WA
 

"Your staff is very knowledgeable and friendly!"

 
Clifford Janna Kellogg
ELLENSBURG WA
 

"I’d love to see more of a selection of palettes for paints in store :)"

 
Joshua Collins
ELLENSBURG WA
 

"I love that you have so many gift options and of course ordering books through your store is such a plus for me. Sincerely, Laurae Lygre "

 
Laurae Lygre
ELLENSBURG WA
 

"The sales assistant was welcoming and more than willing to help me, even though I had unhelpfully provided an incorrect description of what I wanted. She tried to look it up in your sales records, but it had been too long since I purchased that particular item to find it there. She promised a 'no blame' return if my second guess turned out to be wrong as well? It worked out fine, and I appreciate the 'can-do' attitude that is always happening in your establishment. Bravo all!"

 
Leslie Stone
ELLENSBURG WA
 

"Very helpful great selection."

 
Dwight Bolton
ELLENSBURG WA
 

"I enjoy the pleasant service I receive every time I visit Jerrol’s. I would like to see more clothing with just Ellensburg on the front as I am not a student."

 
Sharon Hauser
ELLENSBURG WA
 

"I was pleased to see Jerrols carries Daniel Smith and Graham watercolors and Arches watercolor paper as well as Golden acrylics. Jerrols will be my go to referral for my students art supply list. "

 
Cheryl Long
ELLENSBURG WA
 

"I came in for your great selection of birthday cards. You have a good selection of humorous ones."

 
Deb Busick
CLE ELUM WA
 

"I love that there are bilingual toddler books that I can use for my classroom. I would love to see more in the future (: "

 
Sophia Gideon
ELLENSBURG WA
 

"I appreciate the welcoming and friendly environment created by staff. And you have a great collection of pens, highlighters, and paints. I would like to see more graph ruled spiral notebooks in stock...I personally like/recommend the Hamelin graph ruled notebooks."

 
Herman Flamenco
ELLENSBURG WA
 

"The staff was very helpful and friendly "

 
Shiela Boudreau
ELLENSBURG WA
 

"Always greeted by staff and feel welcome! You always have supplies I need."

 
Beverly Meldrum
SACRAMENTO CA
 

"Everyone is so friendly and cheery!"

 
Valerie Williams
ELLENSBURG WA
 

"Everything was great. Employees are friendly and helpful."

 
Casey Clark
ELLENSBURG WA
 

"Thank you for being a local source for excellent art supplies. I love shopping local!"

 
Cassandra Town
ELLENSBURG WA
 

"I like the fact that the employees are very friendly, know exactly where the products are can also answer my questions."

 
Brendon Gerrer
ELLENSBURG WA
 

"Helpful polite. Clerk"

 
James Becker
ELLENSBURG WA
 

"Good interactions/customer service"

 
Tom Duke
ELLENSBURG WA
 

"I called for HP ink cartridges. They had what I needed in stock and DELIVERED them to my home in less than an hour! Above and beyond the call of service! Most grateful!"

 
Janet Downs
ELLENSBURG WA
 

"Thank you for doing the Valley View day! The book selection was great and it was a fun way to support the school."

 
Jennifer Samples
ELLENSBURG WA
 

"I look forward to the variety of things. Always make it a part of my trip on the I90 corridor. "

 
Rynessa Oliverio
HUNTERS WA
 

"I enjoy visiting Jerrols. The customer service is amazing, and the employees are always so patient, and eager to help look for the product I am searching for. "

 
Janine Davis
ELLENSBURG WA
 

"Nice customer service. Easy to find things."

 
Danielle Mills
ELLENSBURG WA
 

"The young lady at the counter was friendly, helpful, courteous and insured that we had all that we needed."

 
Vickie Barela
ELLENSBURG WA
 

"Clean store, abundant products, friendly and helpful staff. "

 
Ken Fleming
CLE ELUM WA
 

"I came in to buy boxes and was offered free ones as well ! Also was impressed with the Father's Day gift section . Katie was so helpful. She even loaded up the boxes into my car."

 
Sara Pope
Ellensburg WA
 

"Jerrols lay out is simple yet impressive! The staff is friendly and very knowledgeable and helpful! I'm always stopping in!"

 
Kevin Medalen
CLE ELUM WA
 

"Fast service and knowledgeable employees "

 
Michael Gonzalez
YAKIMA WA
 

"Staff was friendly and service was excellent. There is nothing to improve. "

 
Melissa Jordine
ELLENSBURG WA
 

"I was so pleased to return to Jerrol’s for the first time after so many years and show my daughter and husband my favorite bookstore from when I lived in Ellensburg. We all loved the visit."

 
Emily Wood
AUBURN WA
 

"Super friendly!"

 
Tara Phelps
ELLENSBURG WA
 

"Fast and attentive help with my questions."

 
ROCKY HIVELY
ELLENSBURG WA
 

"Sales staff was friendly and knowledgeable as always!"

 
Barbara Messinger
ELLENSBURG WA
 

"As always, a Jerrols visit is a joy for the whole family. My son would love to see more books for early readers."

 
Paula Collucci
ELLENSBURG WA
 

"I like art & craft supplies, stickers, gift wrap, books and cute stuff. I would like to see more themed displays."

 
Laural Sherman
ELLENSBURG WA
 

"The folks at Jerrol's are consistently the friendliest and most helpful in the whole town, if not the whole state."

 
Todd Mildon
ELLENSBURG WA
 

"Pleasant help, had what I needed."

 
Wade Wulf
CLE ELUM WA
 

"Great friendly environment! I always find the greatest cards here!"

 
Andie Goodlet
ELLENSBURG WA
 

"Everyone is very friendly and do their best to get you whatever you need."

 
Carol Carrothers
ELLENSBURG WA
 

"Great store, friendly staff with clean an inviting atmosphere. "

 
Andre Feagin
ELLENSBURG WA
 

"Been traveling to Eburg for 3 years never stopped in now so sad we have missed such a fun store this whole time!"

 
Kelly Crownover
COUPEVILLE WA
 

"Found everything I was looking for. Love the seasonal items and found a great gift for my mom. So many fun things to look at."

 
Erin Bishop
ELLENSBURG WA
 

"I was greeted, and then my husband came in and was greeted and I was able to find him when I heard his voice. "

 
Laurel Gorham
ELLENSBURG WA
 

"Always so friendly and helpful. Especially like the cleanliness of the store and ease of finding items."

 
Maureen Thompson
ELLENSBURG WA
 

"Always friendly and items well stocked or able to order. "

 
Valerie Meier
ELLENSBURG WA
 

"I love every visit to Jerrol’s. Nice staff and products. The cards and stationery are top notch; however, I do miss some of the more vintage western (horse themed) cards. Jerrol’s is in my top 5 favorite stores in Ellensburg! Your customer service is old school and the best. Thank you "

 
Jill Gallie
ELLENSBURG WA
 

"Friendly and pointed me to what I was looking for."

 
Chris Berkshire
ELLENSBURG WA
 

"Your service is always friendly and helpful. I always feel good after a visit to your store. I leave with a smile."

 
Lois Voss
ELLENSBURG WA
 

"The continence is always nice."

 
Evan Delmendo
ELLENSBURG WA
 

"It has a lot of different selections. Maybe have more soap and lotions"

 
Amanda Seaside
KITTITAS WA
 

"The staff was really helpful!"

 
Kelly Martin
CLE ELUM WA
 

"The girls working were really friendly and helpful!"

 
Sharleen Woods
ELLENSBURG WA
 

"Friendly informative staff"

 
Patricia Griswold
CLE ELUM WA
 

"Great customer service, lots of great gift ideas, clean space, fun to explore. "

 
Jenn Sparr
CLE ELUM WA
 

"They delivered what we ordered on time, thanks"

 
Mike Eileen Fahlgren
ELLENSBURG WA
 

"I like that someone acknowledges that I have walked in the door every time I go there."

 
Kathy Wenzel
ELLENSBURG WA
 

"I always find amazing stuff and everyone is so nice"

 
CHRISTIAN BLANCHARD
ELLENSBURG WA
 

"I ordered two books and they were ready in less than 48 hours. The staff is friendly but not overbearing. I am breaking up with Amazon, but only because we have such a great independent bookseller that values inclusion and diversity."

 
Susana Flores
ELLENSBURG WA
 

"Friendly staff"

 
Stephanie Stein
ELLENSBURG WA
 

"Came in specifically for art supplies, got exactly what we needed!"

 
Shari Weding
CLE ELUM WA
 

"I love supporting local. Luckily I came on the independent bookstore day as an added bonus. I value Jerrols for their clear inclusive messaging. I would enjoy more step by step sketch books available. "

 
April Provencher
ELLENSBURG WA
 

"The store was very clean and the people were very nice! "

 
Olivia Gideon
ELLENSBURG WA
 

"Jerrols staff are always helpful and I look forward to every visit to Jerrols."

 
James Helsius
BINGEN WA
 

"I love the cheery greeting whenever I enter the store! I needed printer ink, and had forgotten the cartridge number. The staff member assisting me looked it up in moments, and I was happily on my way. Thanks for all you do!"

 
Leslie Stone
ELLENSBURG WA
 

"Just a consistently great business. Customer service matters here. Great customer service. Ellensburg is fortunate to have Jerrols??!"

 
Linda Lee Dean
ELLENSBURG WA
 

"Customer service during check out was great! Didn’t need much help finding what I needed but it was a good visit and I put my birthday coupon to good use! "

 
Rhiannon Strutzel
E WENATCHEE WA
 

"Staff was very helpful and friendly as always!"

 
Elsa Peters
ELLENSBURG WA
 

"You guys always do a great job! Great customer service and willingness to order anything needed. "

 
Josh Courtney
CLE ELUM WA
 

"I like that I feel so very welcome at your store. I am always greeted with cheerful hellos when I enter. I go out of my way to see if you have what I need instead of going to any other store. You have such a good variety why go anywhere else?"

 
Beverly Meldrum
SACRAMENTO CA
 

"Crystal helped me order books and set up delivery to a colleague of mine in Ellensburg, all over the phone, with competency, courtesy, and a great sense of humor. I've said it before and I'll say it again: who needs Amazon when we have Jerrol's? "

 
Liz Fountain
ELLENSBURG WA
 

"I’ve previously gone to Jerrol’s to take a look around, and they have a big variety of different things and essentials. I was given an envelope with a reward to open in April. I was given $7.50 off on my purchase! I got a book called “think and grow rich” along with a notebook. The staff were incredibly nice and helpful! "

 
Aracely Renteria
ELLENSBURG WA
 

"Wish you had more stamps and stamping supplies. The staff is extremely knowledgeable and helpful. I ?? your store. "

 
Louise Demetressu
ELLENSBURG WA
 

"-Helpfulness -Nicely curated book offerings -Fun and varied inventory -Positive messaging re: diversity/equality -Covid precautions - thank you for promoting and observing them so I feel safe shopping there."

 
Lisa Moorehead
ELLENSBURG WA
 

"All employees have a positive attitude and are very welcoming!"

 
Cassidy Walker
ELLENSBURG WA
 

"Everyone is always helpful. I always find what I am looking for. Not like the big box store. Customer service is great. "

 
Barbara Diefenbach
ELLENSBURG WA
 

"Employee open second check out so no waiting. Bought the last crossword puzzle book but staff remarked that they would be ordering more."

 
Sharon Doyle
CLE ELUM WA
 

"Your people are always very friendly and helpful. Never had a negative experience at your store."

 
Chris Bolm
ELLENSBURG WA
 

"had what I wanted and the staff is very helpful and friendly"

 
Shirley Sadler
ELLENSBURG WA
 

"I love how friendly everyone is and how easy it is to find product. Y’all go above and beyond for customer satisfaction every time. "

 
Tiana Bolden
SILVERDALE WA
 

"I am from out of town and make sure to stop by when I am in town visiting family. "

 
Michelle Hagan
SPOKANE WA
 

"It’s always a pleasure to shop at Jerrol’s. Great and interesting choices in products and great customer service. Keep up the good work!"

 
Deb Busick
CLE ELUM WA
 

"Your staff are always so friendly and helpful. "

 
Stacy Shewell
ELLENSBURG WA
 

"Friendly people behind counter. "

 
Shan Kerouac
CLE ELUM WA
 

"Rolf greeted me when I walked in and helped me find exactly what I was looking for! I love and appreciate Jerrol’s!"

 
Debbie Rowden
ELLENSBURG WA
 

"Everyone at Jerrol's was extremely helpful and knowledgeable folks, as always. Thank you."

 
Todd Mildon
ELLENSBURG WA
 

"Very Helpful"

 
Ken Smith Sr
ELLENSBURG WA
 

"I love the store but would like to see larger sizes in hoodies and other sweats"

 
Mark Daniels
EDMONDS WA
 

"Great service, store is clean, staff super helpful with questions."

 
Kelsey Mann
TROUT CREEK MT
 

"I'm so glad to find products I need right here rather than on line. I just found marbles for my bird and bees water stations and the needed black printer ink."

 
Linnet Botkin
Ellensburg WA
 

"Quick Service. "

 
Brenda Olson
THORP WA
 

"Cashiers are always nice, cheerful, and helpful."

 
Jeff Phillips
ELLENSBURG WA
 

"The children’s learning books in the back restocked. "

 
Danyell Brozovich
ELLENSBURG WA
 

"Very happy employees!"

 
Marc Rider
Ellensburg WA
 

"Friendliest and most helpful staff in town!"

 
Rochelle Bush
ELLENSBURG WA
 

"Casey and Wren were both so kind and helpful. I appreciate how Casey took the time to explain RC cars to our grandson."

 
Susan Kuzminski
CLE ELUM WA
 

"Staff was helpful and knowledgeable about my medium interest "

 
Pam Simpson Art Studio
ELLENSBURG WA
 

"You had just what I needed and had it ready for pickup Promptly "

 
Robin Hennings
ELLENSBURG WA
 

"I always enjoy your friendly and helpful staff as well as your unique selection of toys/games/books for children. I would love to see your gift selection for adults expand. Although, I realize space is limited and you guys already do such a great job of fitting what you can in there. :)"

 
Holly Sotelo
ELLENSBURG WA
 

"I made a last-minute stop for Easter basket items, hoping there would be small toys of some sort that were of decent quality and relatively inexpensive. There was a far broader selection than I'd hoped, and the prices were more than reasonable. Thank you!"

 
Rosalyn Miller
ELLENSBURG WA
 

"The young lady who checked me out was awesome and very sweet and kind. "

 
Terri Wells
ELLENSBURG WA
 

"More education/teacher materials in Spanish"

 
Barbara Robles
FERNDALE WA
 

"I like the variety of books and toys available. Everyone was very helpful. I always have a good time looking around the store and finding unique items! "

 
LeAnna Melheim
ELLENSBURG WA
 

"Always a pleasure to go to Jerrol's!"

 
Maureen McKinney
ELLENSBURG WA
 

"Super friendly staff and really great product selection!"

 
Stephanie Genna
ELLENSBURG WA
 

"always greeted when walk in door. friendly service when checked out "

 
McGregor Company
ELLENSBURG WA
 

"I appreciate the warm greeting as I walk into the store and the helpful employees who are always knowledgeable and friendly. "

 
Melinda Mays
ELLENSBURG WA
 

"Friendly,helpful,range of products, greet you when you arrive. Always willing to show you what your asking about, products are spread out and easy to eye. Been loving-this family run establishment for over 50 years. That in itself should tell you something ??Nancy Fraser"

 
Nancy Fraser
ELLENSBURG WA
 

"The staff was very very helpful. Greeted me upon arriving. Asked if I needed assistance but never was pushy or hovered. Love coming here."

 
Sheila Ackerlund
RAYMORE MO
 

"Your employee literally walked me around the store to find each item and was very helpful. I only reason I said the quality of items was good rather than excellent is I think I'm trying to find some notebook supplies that aren't commonly used anymore but you had enough to make my project work. I am so glad Jerrol's is in Ellensburg. You make our community more liveable and enjoyable thanks."

 
Diane Teske
ELLENSBURG WA
 

"Great help - Would like a greater variety of art supplies. "

 
Debby Call
SELAH WA
 

"The people are always so kind and help you in anyway they can"

 
Christina Emerick
ELLENSBURG WA
 

"Everyone was very friendly and helpful. I was greeted by Mark when I walked in. He was really enjoying his job!"

 
Teena Chase
ELLENSBURG WA
 

"Everyone is always so helpful"

 
Laurie Fisher
ELLENSBURG WA
 

"The CWU clothing was excellent quality and reasonably priced. I also had called to see if a book was in stock. It was, and they had the book behind the counter waiting for me! Thank you, Jerrold!! You are an institution in The Burg!!??"

 
Nancy Welsch
YAKIMA WA
 

"Very friendly staff"

 
Katy Moore
ELLENSBURG WA
 

"I love the welcoming atmosphere and service. The quality and variety of items is so vast that I can find a gift for anyone I’m shopping for. I love this store!"

 
Sheri Haemmelmann
ELLENSBURG WA
 

"In my experience this is the most service friendly staff in town. They help you find items; they know their products and make appropriate recommendations when they know what your needs are. And they offer to order items when they are not available, giving you the timeline when it will arrive. I think the are amazing!"

 
Judy Hinrichs
ELLENSBURG WA
 

"knows about store items to give informational answers. Staff is polite and friendly, nothing to add"

 
Pam Philpott
ELLENSBURG WA
 

"Perfect small town business. Great prices and exceptional service!"

 
Toni Taylor
ELLENSBURG WA
 

"Friendly staff, good selection! Appreciate you being open :) if you could add more CWU memorabilia (pens, etc)"

 
Brandy Boekelman
ISSAQUAH WA
 

"I went in to buy a thank you card and found a voulittle goodies to go with it"

 
John Schmit
ELLENSBURG WA
 

"Rolf is always so helpful and pleasant. The other young man who helped me always makes me smile. He is an incredible asset to the store."

 
Mary Emmons
ELLENSBURG WA
 

"Nothing needs to be improved."

 
Shiela Harvey
ELLENSBURG WA
 

"Staff is so friendly and helpful!!!!"

 
Clifford Janna Kellogg
ELLENSBURG WA
 

"Quick attention by employees "

 
Therese Young
ELLENSBURG WA
 

"I love shopping at Jerrol’s! The staff is always very friendly, and I always find something new to check out! "

 
Colleen Steward
ELLENSBURG WA
 

"Always friendly staff and wonderful customer service."

 
Joyce Jones
CLE ELUM WA
 

"I appreciated how hard Victoria tried to help me find what I was looking for."

 
Cindi Greear
ELLENSBURG WA
 

"Staff is super friendly and helpful"

 
Debra Doebler
MATTAWA WA
 

"Great variety and quality of products plus over and above customer service! I will always be a returning customer :)"

 
Sandra Sandeno
ELLENSBURG WA
 

"Everyone was very nice and helpful. It was easy to get in and get what I needed."

 
Pearl Rossi
ELLENSBURG WA
 

"Friendly service and helpful."

 
Janett Walker
ELLENSBURG WA
 

"Very helpful employees; found book I was looking for. Very clean, organized and all products displayed well to find things easily"

 
Brenda McIntosh
ELLENSBURG WA
 

"I had multiple people ask if I needed help and they were actually helpful. Very friendly and they knew exactly where the things I needed were. "

 
Jenessa Hill
ELLENSBURG WA
 

"Staff was friendly and helpful!"

 
Agnese Husko
ELLENSBURG WA
 

"I wish I'd gotten her name, but the young woman who assisted us (she's an Art student at Central) was knowledgeable and very helpful. Thank you! You may use my comments in your marketing, but not my name. Thanks."

 
Jennifer Green
ELLENSBURG WA
 

"Employees are always extremely friendly and helpful. "

 
Laura Bobovski
ELLENSBURG WA
 

"No improvement. Everything was great."

 
Gail Jensen
ELLENSBURG WA
 

"Jerrols is always a nice place to visit. Staff is always kind even if we are just walking around looking at things and not buying. When we are buying, they are helpful without being annoying.always kind to the kids, even if they’re loud and touching things ??"

 
Stacey Szeliga
ELLENSBURG WA
 

"Very friendly and helpful staff, as well as a clean and organized store."

 
Stephanie ODell
ELLENSBURG WA
 

"Everything was great!"

 
Tiffany Berline
ELLENSBURG WA
 

"The staff always take extra time to help with my needs."

 
Virginia Bennett
CLE ELUM WA
 

"Wide array of products."

 
Nathan Porter
ELLENSBURG WA
 

"The staff @ Jerrol's are always very friendly and accommodating. They just don't point you in the direction of when looking for an item, but actually walk you to it. Real customer service. "

 
Geri Lund
ELLENSBURG WA
 

"I love the individual service your employees give by helping customers find things in a timely manner. Your pleasant service plus having exactly what I need makes for a joyful shopping experience. Laurae Lygre "

 
Laurae Lygre
ELLENSBURG WA
 

"We love the specials days. Thanks!"

 
Nancy Johnson
ELLENSBURG WA
 

"You had just the shirt that I was looking for. I know my granddaughter will be delighted with it. (Maybe I need one too!) Thank you for having a fun and convenient gift."

 
Margaret Caribou Land and Cattle
ELLENSBURG WA
 

"I belong to a book group, and if Jerrol’s doesn’t already have the book I need in stock, they always order it and have it to me quickly."

 
Barbara Messinger
ELLENSBURG WA
 

"It was fun to see all the new items for Easter at the entrance area of the store. I was greeted with big smiles and offers to help. It 's always been a fun store for me to shop."

 
Jane Stanfield
CLE ELUM WA
 

"I like the staff, they are always so friendly. Everything is pretty easy to find. I just think the store could be more organized in the sense that the location of pens and markers is on the opposite side of where the paper and notebooks are. Or when I’m in the paint section getting brushes I would like to see canvas of sketchbooks closer rather searching for them. I think they should be closer since they come hand in hand. "

 
Cindy Melchor
ELLENSBURG WA
 

"I wish there were more options for zipper binders. Or more school supplies "

 
Danyell Brozovich
ELLENSBURG WA
 

"Those who were working were very attentive to everyone in the store. They helped me find the best products I needed for my project."

 
Vivianna Wachowicz
ELLENSBURG WA
 

"Great service as always!"

 
Rochelle Bush
ELLENSBURG WA
 

"Jerrol's staff is always polite and very helpful. They have great variety, and nice surprises for gift options."

 
Fabiola Serra
ELLENSBURG WA
 

"I found what I needed."

 
Elizabeth Lee
ELLENSBURG WA
 

"Love your cards and merchandise."

 
Candice Dana
ELLENSBURG WA
 

"Service is always consistently friendly and helpful, and I nearly always find just what I needed."

 
Rosalyn Miller
ELLENSBURG WA
 

"I have been shopping at Jerrol’s for 20 plus years. It is always the same. Friendly service and a great selection of quality products."

 
Candi Snyder
CLE ELUM WA
 

"I love this store. I go there almost every week. I get new coloring books and gel pens. I also love getting my journals from there. "

 
Miranda Frank
KITTITAS WA
 

"Easy to find the item I was looking for. Friendly staff. "

 
Lisa Taylor
ELLENSBURG WA
 

"You have such a wide variety of things, I found so beautiful paper that I am so excited about. And the staff is so helpful - always willing to take time to search the aisles with me. "

 
Shaw Marie Fox
YAKIMA WA
 

"The young man who helped me was wonderfully efficient and friendly. He found just what I was looking for and was pleasant to deal with. I always enjoy coming in to Jerrol's, as I can count on receiving this kind of service. Bravo!"

 
Leslie Stone
ELLENSBURG WA
 

"Due to COVID, I have to make a lot of orders online and sometimes it is correct and sometimes not. IT IS NOT that way with Jerrol's Staff or Products. The Staff is awesome and always places me the customer first and the quality of the products are great. I highly recommend Jerrol's for doing things right, the first time! "

 
Merri May
ELLENSBURG WA
 

"I knew what I wanted before going in and had no problem finding it. I asked the staff for a recommendation on one item and was happy with the help!"

 
Rhiannon Strutzel
E WENATCHEE WA
 

"Nice friendly staff!!"

 
Ray Acheson
EPHRATA WA
 

"Staff was so very helpful!!"

 
Michelle Edwards
ELLENSBURG WA
 

"Card readers work very well for tap payment. Wouldn’t change a thing."

 
Tamara Cody Trocano
ELLENSBURG WA
 

"Great Valentine's selection!"

 
Megan Walsh
ELLENSBURG WA
 

"This store carries many unique items. It is great to have books and games and historical references available for purchase. Get more games and puzzles and expand the book section even more. Thank you. "

 
Landon Shaffer
ELLENSBURG WA
 

"Staff helped find the items we needed. They were very friendly. "

 
Stan Cathy Linder
ELLENSBURG WA
 

"Friendly staff"

 
Carolee Schilling
ELLENSBURG WA
 

"Store is clean and organized and decorated so cute for Valentine’s Day! Employees were friendly and helpful."

 
Jessie Allemand
KITTITAS WA
 

"Casey was amazing. So helpful in finding art supplies for my daughter to buy with her birthday money. She commented at least 10 times how nice he was after we got home."

 
Jeri Epperson
ELLENSBURG WA
 

"Every visit to Jerrol's is a joy. The staff's commitment to service amidst ensuring the health and safety of customers (and everyone in the community) is commendable. This is one of the few stores I feel confident going inside, knowing that protocols are in place and followed carefully and cheerfully. Thank you to the whole team for all you do!"

 
Liz Fountain
ELLENSBURG WA
 

"Employees were helpful and kind! Always love shopping at Jerrol’s"

 
Julianna Tinker
EUGENE OR
 

"Helpful staff! They always greet me and if they can help my find what I’m looking for! Prices are a bit high and some of the products are not the best, but far better selection on most office supply/art items."

 
Dakota McAndie
GOLDENDALE WA
 

"Friendly atmosphere, helpful employees who let you look but are aware of what you are looking for and are close enough that if you are there , they are there to help"

 
Thomas Ferry
BOTHELL WA
 

"Katie was extremely helpful! She took the time to assist me with finding card stock and ordering labels you didn’t have in stock. "

 
Korinne McGladrey
ELLENSBURG WA
 

"Everything was great. You had exactly what I needed."

 
Casey Clark
ELLENSBURG WA
 

"Employees helped me find something they didn't originally think they had. Always friendly. "

 
Tally Wyatt
KITTITAS WA
 

"The boy looked for the train books and tried to find if we could order some. He could not locate any information about train books,but I appreciated his help."

 
Ellen Fischer
THORP WA
 

"I love your ice cream and your staff and your special item days! "

 
Nancy Johnson
ELLENSBURG WA
 

"I always enjoy your knowledgeable employees. I found the ink cartridge that I could not locate anywhere else in town. Thank you. "

 
Signe Bannister
ELLENSBURG WA
 

"Liked: Friendly staff."

 
Rachel Gordon
ELLENSBURG WA
 

"All is good. Great variety of products."

 
Linda Dimit
CLE ELUM WA
 

"The customer service is always top notch. "

 
Lisa Davison
ELLENSBURG WA
 

"They were friendly and knew just where to find item. I always seem to forget which phone number is on file, so that was taken care of. All is well there, I see no needed improvements."

 
SANDY MEIER
ELLENSBURG WA
 

"All staff went out of their way to make sure I found what I needed. "

 
Stacy Parker
ELLENSBURG WA
 

"Everyone was very friendly and helpful."

 
Colin Condit
ELLENSBURG WA
 

"all my experiences have been great, everybody is friendly, always willing to help and every item I have purchased has been good quality. "

 
NikkiLee Timpke
KITTITAS WA
 

"Everything! The staff is so friendly and helpful, and you had the exact book I needed and were willing to save it for me until I could pick it up. My only complaint is that your book selection is SO GOOD that I get sidetracked browsing, and want to read them ALL. I love the variety and quality of the merchandise, the excellent adherence to Covid safety precautions, and the professionalism and helpfulness of the staff. "

 
Shannon Cernick
RONALD WA
 

"Looking for an anniversary card and small gift for a friend. Found both and had great service"

 
John Schmit
ELLENSBURG WA
 

"Love your staff."

 
Dee Anderson
ELLENSBURG WA
 

"Thank you for your taking care of my request about changing my account's e-mail address to new. We would like to go to Jerrol's again and again the same as until now. Have a wonderful one, Jerrol's all of the staff! (excuse my English)"

 
Fumiko Kikuchi
ELLENSBURG WA
 

"Employees helped us find everything we needed."

 
Agnese Husko
ELLENSBURG WA
 

"I asked Rolf if he had any garden flags, and although he didn't, he happily recommended Dusty's Nursery. He is always honest and helpful!"

 
Margaret Lane Patterson
ELLENSBURG WA
 

"Very helpful clerk."

 
Erika Franklin
ELLENSBURG WA
 

"Very kind and attentive staff!"

 
Ashley Larson
ELLENSBURG WA
 

"Love coming to the store because I can always find what I need. And if they don’t have it they can get it. Love the book section. It’s definitely more than just a stationary store. "

 
Barbara Diefenbach
ELLENSBURG WA
 

"The staff is always helpful and very friendly. "

 
Virginia Bennett
CLE ELUM WA
 

"Quick, friendly service!"

 
Rosalyn Miller
ELLENSBURG WA
 

"the staff is always thoughtful and helpful"

 
Lynne Whelan
ELLENSBURG WA
 

"Variety of gift items, books and children's items."

 
Chris Woodworth
ELLENSBURG WA
 

"I like everything and I can always find what I need, and if not I can find an alternative. Sometimes I feel like the novels can be a little pricey, but it's not awful. I just wait to buy books until I have my rewards coupon."

 
Lacey Crichton
ELLENSBURG WA
 

"Friendly staff and had exactly what I needed in stock"

 
Rachael Scott
ELLENSBURG WA
 

"Good selection, organization, and friendly staff"

 
Kimberly Finger
ELLENSBURG WA
 

"Staff was very helpful and friendly"

 
Joanne Sciffer
ELLENSBURG WA
 

"I like the selection."

 
Lisa Cline
ELLENSBURG WA
 

"Staff were helpful and products were great in quality."

 
Merri May
ELLENSBURG WA
 

"Friendly atmosphere"

 
Alice Brown
ELLENSBURG WA
 

"Your support staff are exceptional. Friendly, helpful, and courteous. The community service and commitment of Jerrol's as a company, is top notch. You are a jewel! Thank you for your service."

 
Andy Diane Januszkiewicz
ROSLYN WA
 

"Great help finding what I needed when I couldn’t! "

 
Samaria Moore-Savage
OLYMPIA WA
 

"I would love if you carried vinyl and heat vinyl for cricut machines. If you already do, please inform your employees. I left with only some labels for hopeful sticker printing and cutting. Thank you. "

 
Amanda Stepper
THORP WA
 

"Jerrols has all of the office supplies you could possibly need. "

 
Calvin Cardwell
ENFIELD CT
 

"The staff is always so polite and incredibly helpful every time I come into the store. The store itself is a lovely place, and someplace I could just spend hours browsing and hanging out."

 
Kelly Evans
CLE ELUM WA
 

"I love the vibe of the store, and the friendly and personal care we received."

 
Jeanne Bessell
ELLENSBURG WA
 

"Very helpful and kind"

 
Mackenzy Borek
ELLENSBURG WA
 

"I appreciate the wonderful employees you acquire and train. They are all so friendly and knowledgable. Whenever I meet someone new to Ellensburg, I always tell them about Jerrols.??"

 
Cindi Greear
ELLENSBURG WA
 

"I always find what iam looking for and more!! The staff is amazing with there friendly , excellent customer service. I always leave with a happy heart and a big smile!"

 
Cheryl Schnase
CLE ELUM WA
 

"Thanks Jerrol's! I came in to spend a rewards coupon I received and happily found some Valentine's Day gifts for my kids and then had to come back later in the day for some more gifts! I love the variety of items you have to choose from, seasonal and dependable. "

 
Christy Avey
ELLENSBURG WA
 

"Great store!"

 
Megan Walsh
ELLENSBURG WA
 

"Friendly staff willing to help out with any questions and concerns!"

 
Joshua Collins
ELLENSBURG WA
 

"I'm glad you carry the ink we need."

 
Jeffrey Snedeker
ELLENSBURG WA
 

"The cashier was very personable and said “thank you” at the end of our transaction- and she really sounded like she meant it! Excellent customer service. I was going to try to remember her name, but unfortunately I don’t."

 
Laurie Linville
ELLENSBURG WA
 

"Gary was at the store yesterday. His purpose was to get a calendar where he can write notes for every day. He accomplished that. Aloha! He chose a Hawaiian theme. But, loving books he bought two that follow his interests. One a current event about government and the other about a local military leader he admires. Gary was so excited to show me the books. Of course he spent some time thumbing through them and enjoying what he purchased. Jerrold’s has just about everything for our interests. The staff is ALWAYS so friendly and helpful. Great training, leadership. Jerrol’s is in our top three stores in Elllensburg. "

 
Carol & Gary Johnson
ELLENSBURG WA
 

"The products I purchased were of excellent quality for the price and staff support was wonderful, as it consistently is. "

 
Judy Hinrichs
ELLENSBURG WA
 

"Everything! I appreciated the wide variety of products carried. I also love being able to support local when doing something as little as buying notebooks for school. "

 
Madelyn Dougherty
ELLENSBURG WA
 

"The gentleman that helped me was enthusiastic and took me right to what I was looking for. He was very helpful. Always an easy process when I stop in at Jerrol's! :-)"

 
Lindsey Schwab
ELLENSBURG WA
 

"Great selection of organizing items for my needs. Only think, not enough puzzle books in stock. I was looking for a sudoku book and couldn’t find any. Plenty of word search and crossword books,no sudoku! "

 
Debra Hodges
ELLENSBURG WA
 

"The title I wanted was in stock that day. Easy to go in and grab without hassle. Liked that Rolf greeted me upon entry. "

 
Titus Fields
THORP WA
 

"I just generally enjoy being in the store and the variety of products available. It is a great atmosphere."

 
Christine Anderson
ELLENSBURG WA
 

"Employees were very gracious, fun and helpful. Always a pleasant experience when I walk through the door. "

 
Lisa Brazda
ELLENSBURG WA
 

"Helpful sales person "

 
Kathryn Westervelt
ELLENSBURG WA
 

"The staff is always friendly and helpful. I mostly just come in for art supplies and wouldn't mind a bigger selection of markers and it would be awesome if you sold actual sets of micron pens, like a black set with all tip sizes and a colored set."

 
Terra Silvasy
CLE ELUM WA
 

"So friendly every visit whether we buy something, have questions or just looking. Such a blessing to have in our community shopping experience. Thank you!"

 
Fatima Schnase
ELLENSBURG WA
 

"Always friendly and helpful! Love that we can get our Traxxas supplies so close to home."

 
Kathy Kennedy
ELLENSBURG WA
 

"You have SUCH a great selection! A wide variety of specialty items!!"

 
Angela Armstrong
ELLENSBURG WA
 

"As always the team was there to go over and beyond to help me find exactly what I was looking for with lots of enthusiasm!!"

 
Elizabeth Scully
ELLENSBURG WA
 

"Jerrols always has the perfect gift. Great selection and lovely, helpful staff. Makes it easy to support local business!"

 
Katharine Turnage
ELLENSBURG WA
 

"I love everything about your store! The quality of your merchandise superior; customer service is excellent, so friendly and knowledgeable. Your children's toys are high quality and great price. Your teaching supplies are also high quality and great prices. I am a customer for life!"

 
Stacy Redlinger
ELLENSBURG WA
 

"I was looking for diamond paintings and no luck."

 
Amber Hendershot
ELLENSBURG WA
 

"I was considerably impressed by the staff, who were very friendly and helpful. One led me to my desired item instead of just telling me what aisle it was on. The only thing that I would like to see improved is that the prices could be lowered just a bit."

 
Linda Garross
ELLENSBURG WA
 

"Thanks (again) for having just what I needed - with a smile!"

 
Rosalyn Miller
ELLENSBURG WA
 

"I go here every Christmas for unique stocking stuffers. I wouldn't skip it! "

 
Kimberly Willett
ELLENSBURG WA
 

"Employees were friendly and helped me right away. "

 
Trina Evins
SPOKANE WA
 

"Jorge was very helpful in directing me to one of the items I needed to purchase. Then, he helped me to order an item that wasn't in stock. I really appreciated his friendliness and excellent customer service."

 
Katherine Richmond
ELLENSBURG WA
 

"Everyone there is so nice and helpful. The variety of things you sell is great and the quality is great as well. It’s nice you also carry things for crafts which as been very helpful especially for parents who have children. I can’t really think of anything to improve at the moment. "

 
Matthew Bischof
ELLENSBURG WA
 

"Genuine staff is always ready to help and always professional and personable. Jerrol's is a 'Happy Place" and ALWAYS an enjoyable shopping experience. Rolf, the "apples don't fall far from the tree!" :-)"

 
Debra Prigge
ELLENSBURG WA
 

"I have lived in Ellensburg my entire life and have always loved Jerrols! I can find things here that you can’t find at other places in town. The service is always 100%! Thank you! "

 
Shannon Simpson
ELLENSBURG WA
 

"Great choice in CWU gear. Staff were very helpful "

 
Lisa Bugni
ELLENSBURG WA
 

"Staff is always very friendly. Had exactly what I was looking for. When you don’t have what I need staff is always willing to go the extra mile to see off they can get it ordered in."

 
Kathy Hickman
ELLENSBURG WA
 

"I liked the assortment of different gift ideas. I could spend hours looking at everything! Love the store, thank you!"

 
Jennifer Gaytan
ELLENSBURG WA
 

"Nothing needs to be improved, friendly service. Oh yeh just remember, would like to see a better selection of acrylic paper pads, ."

 
Thomas Ferry
BOTHELL WA
 

"I am always greeted when I enter your store and asked if I need help finding something. Everyone is always so friendly and this is so important for us older customers who have limited interactions with people during these challenging times. "

 
Alice Whittaker
THORP WA
 

"Your staff is super friendly and helpful. "

 
Shelley Blanchard
ELLENSBURG WA
 

"I always enjoy visiting Jerrol’s and have been a customer for over 30 years."

 
Patricia Winkler
ELLENSBURG WA
 

"The staff is always friendly and helpful"

 
Elishia Harvill
ELLENSBURG WA
 

"Staff is always helpful and friendly. Love the kids selection. "

 
Joelle Dickerson
TUCSON AZ
 

"Jerrols has hands down the best customer service in town. The really remarkable thing is that this has remained consistent for the 17 years I have lived in this town. Bravo Jerrols!"

 
Anne Smethurst
ELLENSBURG WA
 

"I enjoy shopping locally rather than order from big companies on-line. It is so good to be greeted by a friendly salesperson and have them offer to help me find the merchandise I need. I love the personalized experience that I always have at Jerrol's. "

 
Joyce Jones
CLE ELUM WA
 

"I love being able to shop locally. Just an observation, As a former resident and still having relatives living in West Seattle, NW Art and Frame is a huge favorite, it reminds me of Jerrols."

 
Mary Foucault
ELLENSBURG WA
 

"My husband and I love browsing through your I aisles, so many unique items...plus the go-to place for office supplies in Ellensburg. We are grateful for the care you take in ensuring a healthy environment."

 
Ramona Bryant
ELLENSBURG WA
 

"Excited to use the 24k paint! Had no idea you had it!"

 
Gwen Koenig
BELLINGHAM WA
 

"A staff member greeted me, stopped doing what she was working on and helped me find everything I needed. She was very knowledgeable about what I wanted to purchase. "

 
Gloria Bugni
ELLENSBURG WA
 

"Found what I was looking for and enjoyed a little meandering for xmas shopping. Always a pleasure."

 
Jeff Watson
AUBURN WA
 

"I found the perfect gifts--books and Melissa and Doug toys. "

 
Allison Carpenter
ELLENSBURG WA
 

"Liked everything especially books and CWU gear."

 
Denise Jeffries
MOXEE WA
 

"I found everything I was looking for, whether I knew exactly what I wanted or simply an idea!"

 
Shianne Lowe
ELLENSBURG WA
 

"Fun gift ideas and friendly staff!"

 
Amy Kirk
ELLENSBURG WA
 

"I love the selection of children’s toys "

 
Kiley DiPietro
REDMOND WA
 

"Friendly staff"

 
Carolee Schilling
ELLENSBURG WA
 

"As a small town kid I know the value of shopping locally first. I look to Jerrols for items that are different and not easily found in a small town store. I look for arty, unusual and creative ideas and which I can usually find here. I am always greeted by friendly staff and they can almost always lead me right to what I’m looking for. Very good seasonal selection too. Yesterday I was able to find the items on my Christmas list and usually leave with more than I came for."

 
John Brotherton
ELLENSBURG WA
 

"Your staff was very friendly. When one person didn't know where to find something, she wasn't satisfied after searching with me. So she triple checked and it turned out you do have the item I was looking for. Great customer service. "

 
Rachel Gordon
ELLENSBURG WA
 

"The staff is so friendly and helpful. I like the variety of items you have. "

 
Jenn Sparr
CLE ELUM WA
 

"Jorge is a very helpful employee and has a very positive attitude...I very much appreciate the staff at Jerrol's."

 
Cheryl Hagerman
ELLENSBURG WA
 

"Jorge always makes me feel so welcome! He is a true professional while still maintaining a sense of humor. The team as a whole does a great job of enforcing our new reality which makes me feel safe to come in. There are really only three stores I feel comfortable going inside these days (Jerrol’s being Number One!). In addition, they remember my name! It’s so nice to be recognized and remembered. Goes a long way! "

 
Nicole Prigge Taylor
ELLENSBURG WA
 

"I love the selection and variety - including gifts and art supplies. Very helpful staff! "

 
Toni Hobbs
ELLENSBURG WA
 

"You consistently have quality products that I can depend on. And, it is always a friendly, helpful and non-confrontational setting for shopping. Thank you"

 
Vicki Potts
ELLENSBURG WA
 

"Everyone is so kind and thoughtful "

 
Lynne Whelan
ELLENSBURG WA
 

"Always a pleasure to shop with friendly helpful folks who are committed to me finding what I came to find. Love this place!"

 
James Huckabay
ELLENSBURG WA
 

"Your staff was extremely helpful. They all helped me have a wonderful shopping experience!"

 
Luanne Osiadacz
CLE ELUM WA
 

"Great staff! I’d love to see more Ellensburg T-shirts stocked, they were great! "

 
Anna Parr
ELLENSBURG WA
 

"We are always greeted when coming in the door and asked if we need help finding anything. Always friendly helpful staff "

 
Kelsey Schmidt
ELLENSBURG WA
 

"Staff is always quick to assist me in finding what I need. Excellent customer service and a polite and friendly staff. "

 
Jennifer Rogers
ELLENSBURG WA
 

"Staff let me know the item you were out of could be ordered. "

 
Dale Lonowski
ELLENSBURG WA
 

"I love the variety of art and work supplies that you carry."

 
Lauren Taracka
ELLENSBURG WA
 

"I particularly liked that there was a variety of books available for Young Adults. "

 
Beverely Heckart
ELLENSBURG WA
 

"I came in and right away I was welcomed with a "hello" and some help. "

 
Kimberly Beeson
ELLENSBURG WA
 

"my most recent visit was great, as always! the staff was friendly and pleasant to interact with."

 
Brendon Gerrer
ELLENSBURG WA
 

"I felt like I had my own personal shopper, which was nice."

 
Yvonne Webster
ELLENSBURG WA
 

"Great selection of Christmas books and gifts!"

 
Jeffrey Snedeker
ELLENSBURG WA
 

"Very friendly and helpful staff! I’d love to see a small section of camera films and other photography items! "

 
April Rohrbach
ELLENSBURG WA
 

"The variety of item is excellent. Staff is welcoming and helpful. I love shopping at Jerrol's!"

 
Cat Goldberg
ELLENSBURG WA
 

"I am always amazed at the variety of items available. Books,yes, but toys, games, clothes, foods,....."

 
Sara Pope
Ellensburg WA
 

"I love the 12 Days of Christmas you do and look forward to the evening emails each day to see what the next day will hold. Thank you for doing fun stuff for our community."

 
Christy Avey
ELLENSBURG WA
 

"Staff always super friendly. Love all the stocking stuffer ideas you have in the store."

 
Renee Moore
ELLENSBURG WA
 

"Crystal was very friendly and helpful as she took my order over the phone then gathered my products to have them ready for curbside pick-up. "

 
D Sparks
ELLENSBURG WA
 

"I like the wide range of products."

 
Renee Carle
ELLENSBURG WA
 

"The young man who helped me was very personable! This young man is a high school student."

 
Elizabeth Lee
ELLENSBURG WA
 

"The above and beyond customer service is delivering printer ink to a toy 30 miles away the next day because it was not 8n stock"

 
Gretchen Pitts
CLE ELUM WA
 

"When I need something ordered, your staff is friendly & efficient. My order is always here in a matter of days. I appreciate the great customer service."

 
LORAINE VARRIANO
ELLENSBURG WA
 

"The easy way you can find what you want in the aislesv"

 
Shiela Boudreau
ELLENSBURG WA
 

"I received immediate help in searching for what I wanted"

 
John Schmit
ELLENSBURG WA
 

"Good customer service. Art supplies a bit overpriced, the same paints I bought I found at fred meyer for cheaper."

 
Avry Couture
SPANAWAY WA
 

"The cashier who helped us was wonderful — kind, thoughtful, and very pleasant. "

 
Bernadette Jungblut
ELLENSBURG WA
 

"I like the variety of items, the teaching section, and art supplies. Everyone is always smiling and helpful."

 
Stephanie Ristine
ELLENSBURG WA
 

"Prompt courteous service and good selection of items. Jerrolls is a great place to find gifts that are different from the big box stores. "

 
Kim Holsinger
ELLENSBURG WA
 

"Honestly, everything I need for my art is in this store...not to mention the book section is fun to look around once in a while. No complaints really. "

 
Michelle Yong
ELLENSBURG WA
 

"Very warm and welcoming environment, I loved it!"

 
Zack Mantz
ELLENSBURG WA
 

"Staff very helpful suggesting books for my grandson and found book for gift for someone else"

 
Brenda McIntosh
ELLENSBURG WA
 

"It’s always nice to come I to Jerrols because the employees are so nice and willing to help you find what you need. They make you feel welcome!"

 
Jennifer Hampton
ELLENSBURG WA
 

"We were greeted almost immediately upon entering, and were treated like VIPs during our visit. It was amazing!"

 
Taylor Brunwald
ELLENSBURG WA
 

"Staff: friendly and not pushy Store: clean and organized Unique goods and books Books from local authors Books with a focus on the local area and the state Recommendation: bring in pet toys and other fun supplies (collars, leads, beds, etc...)"

 
Jennifer Stephens
ELLENSBURG WA
 

"I always love browsing at jerrols, and usually find unique gifts! Staff is very friendly, eager to help"

 
Debbie Palmer
ELLENSBURG WA
 

"Great selection of paint! "

 
Brittaney Carroll
OMAHA NE
 

"I liked how excited the store employee was, about some of the gift items you offered. It made the visit fun and reaffirmed my purchases. Thank you for your great selections and employees!"

 
Cindi Greear
ELLENSBURG WA
 

"I liked how kind all the staff are in helping to find just the right items- plus the owner is always extremely sweet to everyone. "

 
April Provencher
ELLENSBURG WA
 

"Everyone is always helpful!"

 
Katy Bremner
ELLENSBURG WA
 

"Friendly staff!"

 
Kris Banda
ELLENSBURG WA
 

"A special thank-you to Lucas (sp?), who helped me put the order together over the phone, made sure the toys were age-appropriate, and ordered some books that weren't in stock. All so I could simply walk in and pick up the order, safely. Jerrol's has kept the safety of all of us - staff, community - as a top priority since the pandemic began. In tough times, this kind of community-minded approach is deeply appreciated."

 
Liz Fountain