"The staff is very friendly and inviting"

"Great store with a great gift selection. Maybe more baby items. There are some popular muslin blankets and burpcloths from a acompany called milk barn. It would be nice for your baby gift section. I purchased some white felt and it was so thin I could see the light through it. I would rather pay more for quality felt. I think you are the only store in town with felt. good job for that"

"Cheerful staff make it a nice visit and a great reason to return. "

"Always have friendly staff and an amazing variety of art supplies."

"Employees are very helpful and nice."

"I have several baby showers coming up and needed some baby books. You have a good selection of books to choose from. You could restock Christian baby books. You usually have some but not this time. I do appreciate the Easter book selection. "

"The staff was very helpful"

"I loved being able to find what I was looking for, and more! The new layout is easy to find art supplies geared toward children, and so many beautiful options for other craft projects. I am always drawn toward the seasonal displays, and the Spring set up is really fun and has useful Easter basket items too. The staff is knowledgeable and kind. "

"Staff is always helpful and attentive. "

"You have a great selection of gifts for any occasion!"

"Kind sales staff and great products!"

"Always friendly and helpful staff and great selection of quality items to purchase "

"It's always fun to walk in and browse both the new and familiar items."

"My favorite store in town! The employees are always so willing to help me find just what I need. "

"Love the variety of products and dedication to supporting local creatives/businesses!"

"I special ordered some tires for my Traxxas sledge. I received a call that they were ready and the person at the counter had no problem finding them when I arrived. Easy checkout. And delicious ice cream while I was there also. "

"You’re always polite, helpful and help is always available quickly! Excellent store and customer service! "

"Im so impressed with the variety of items you stock. My visit was a success and I was able to find everything on my list, thank you!"

"My favorite store for gifts, office and art supplies, and friendly conversation with my favorite sales people-who are always so pleasant, personable, and professional!"

"I appreciate that for a small store you have quality art supplies "

"The friendly staff always makes me feel welcomed and willing to help. I am familiar with the layout design and feel it’s well organized. I would consider improving visual aesthetic."

"Quickly yet non aggressively greeted in a pleasant way when entering. It had "been a minute" since my last visit and was concerned to see the pens & pencils moved. Your associate responded quickly to lead me to the new pen & pencil area. You guys are the best!!! "

"Found what I what was looking for easily. Great friendly customer service, as always. "

"The store is a good place to be. Friendly, cheerful, full of many things I need. I could come in everyday, 366 days of the year and find something I like, love, need or something to give someone. "

"Clean, organized, variety of children’s books"

"Great selection of Valentine's Day kids book and other fun treats."

"Jerrols is the only place in town that offers high quality artist paints and brushes. And excellent staff support to boot!"

"Great variety of items for students and non students. Prices are a bit high on some of the basics. Love to support local but would also like to not go broke doing it."

"Great"

"Staff are always friendly and very helpful."

"The friendly and helpful attitude of the employees and knowing that I am supporting a small town business!"

"Your employees are awsome"

"Not only is your staff friendly and helpful, but I'm digging you're ever expanding vinyl record selection! See ya again soon! "

"Such a lovely selection of items and welcoming staff make me want to come back soon!!"

"Always friendly and professional service "

"Every time I go to Jerrol’s I have always had a positive experience "

"Love Jerrol's and Winegars!"

"your inventory is always so beautiful! Staff very helpful also"

"Unique items and lots of books. "

"The gal who helped me was awesome! Very detail-oriented and knowledgeable, even though she was new!!!! She was so helpful. Did all the footwork for me so we just had to go to the ink section and I got the printer ink for both of my printers. A very fast, easy and successful visit. Thank you!!!!!"

"I'm happy with the help I always receive. I don't see need to improve upon perfection."

"I needed items for a baby shower and found everything I was looking for and more."

"Unique gifts"

"Jerrol's ordered a book for me, and it came quickly and at a reasonable price. Got my book and Winegar’s coffee in one quick visit!"

"Jerrol’s is an amazing store and we are so lucky to have it in our community! "

"As usual, my last visit was a heartwarming experience, with welcoming and attentive staff. If what i’m looking for is not in stock, Jerrol’s staff will quickly order what I need."

"Mostly the salesperson, unfortunately I don't remember her name, but she was extremely good at her job. Both professionally and personally. "

"It’s always a pleasure to shop at Jerrol’s. "

"Hey all. I had a lovely visit, as always. Staff was great and very helpful. Only note is that any time I need to order something that you don't have in-store, the selection is very limited - I assume this is a function of what distributors you use. It can be a bit frustrating but I totally understand, as a small business, you have limitations. I appreciate the effort all the same. As a second note, I would recommend that you suggest to your employees NOT to suggest that I just go "look on Amazon" as that is the last thing they should be suggesting. I shop local on purpose and directing anyone to Amazon isn't a great practice in my opinion. Thanks and keep up the great work. "

"The staff is very helpful and always friendly. You've never not had what we needed. "

"Selection and quality of products is always consistent and reliable. "

"Nice employees, but pricey store."

"We got to Jerrol’s about 15 minutes before closing. We quickly looked through the store. I found a book that looks very entertaining. Got checked out before closing time, but at no time did we feel pressure to leave. I am so glad we did not keep anyone later than closing, and thank you for your typical kindness!!"

"I was looking for a book I had seen on an earlier visit to your store. I mentioned it was to be a gift for my husband. One gentleman looked for the book in stock and the other gentleman looked it up on line. The book has been ordered, paid for and I pick it up in three days. Everyone was friendly, patient and helpful. You can't ask for more than that. Thank you."

"I was looking for some items and didn’t know where they were, your sales person took me right to them. Very nice to do that. Excellent friendly service. Thank you."

"Friendly, helpful staff. Variety of quality products available. Enjoy the Owen's Meat vending machine."

"It was so nice to walk in and being immediately greeted. Like coming home! Hadn’t been in for quite a while but felt like I’d never left. So nice to see our favorite Saralynn!"

"nothing "

"I needed resume paper and was unable to find more than single sheets….being next to the college you should have better paper "

"Your staff is always available to assist in any way. I appreciate that kind of customer service. Lots of stores do not have employees who offer their assistance prior to a sale. "

"I enjoy that there are always new things to find. Generally, I am looking for things for my children, office, or craft supplies. My favorite is the seasonal display where I can find wonderful unique gift ideas. Buying local is important to me, as I too have a small business. Thanks for the wonderful products, quality staff, and welcoming environment."

"They always have what you need and more."

"I like the displays and the variety."

"Everything was great!"

"Very helpful team, always welcoming. Love the variety of items. Would be nice to have a larger book section."

"I like being greeted by your friendly staff and someone has always been able to help me find an item I’m looking for."

"Awsome customer service. Immediate assistance and acknowledgement that I walked into the store and helpful & friendly staff."

"My family and I enjoy visits to your store. We are always greeted when we come in. I like that your staff are not pushy. They check with you to make sure you are doing ok and if you need any help, but they let you browse as you need. My High School age daughter would like to see a little more variety of on hand age appropriate books. "

"Always the BEST of the best for service, books, gifts, and more! I am NEVER disappointed."

"Always friendly service and good variety of products. "

"Choices were good!"

"Staff helped me find the right envelope for what I needed, even went to research what size I needed. "

"Your vinyl! "

"Love going to Jerrols. Always have the best school supplies and friendly staff. The young man checking me out was very personable without seeming fake or over the top, great quality to have! "

"Great book selection! So glad you have a variety of HP ink cartridges since I was low on ink and you had just the kind I needed—HP 62 color ink. Fun calendar selection too. Always a great place to shop for gifts. "

"There is always someone ready to point me towards the section where I will find what I'm looking for, or look something up in the catalog if it's not in stock. Excellent customer service!"

"Right when I walked in I was approached and asked if I needed any help. Usually I am one to say no, but I took the offer. The employee then found everything I needed and I was out the door within five minutes. Very satisfied."

"Awesome customer service. Found exactly what I needed by description alone when I couldn’t even remember what it was called."

"Quality shopping experience .... Found what I was looking for .... great customer service! Thank you!"

"Every time I come in the customer service is top notch. All employees are ready to help and very friendly! We love shopping local and appreciate the wonderful customer service. "

"No improvement needed"

"I have never had a bad experience at Jerrols"

"Friendly and helpful staff. "

"Looking for specific art supplies which I knew you would have-a bonus they were on sale."

"I really liked how the associates made sure we were finding everything and were willing to help what we needed!"

"I appreciated that even though assistance was offered, I was allowed to browse without constant interference. "

"I found exactly what I needed for some work projects. I'm very happy we have a local store for the supplies I require for work."

"I have found the folks at Jerrol's to be personable and helpful. There is a wealth of items to meet everyday needs ... and ... they are all in one place."

"It’s nice to walk I. And someone asks what I’m looking for and takes me straight to it. Saves me so much time. "

"You had the ink I needed for my printer. I also enjoy wandering thru to see your sweatshirt selections."

"you have what I need!"

"I came to Ellensburg 60 years ago. Jerrols had a lunch counter. Little did I know I would be shopping there yesterday. You stock what I need and like. Your staff is well trained, friendly and knowledgeable. As we walked out I told my husband, Jerrols is so nice to walk in to because it is bright, cherry and friendly. Just Right. Thank you for the opportunity."

"The overall genuine friendliness of the staff I interacted with. Always a pleasure to shop at Jerrols!"

"Welcoming atmosphere, great selections displayed in an aesthetically pleasing way. "

"Purchased 4 of the Traxxas M-4 . 2- Broncos & 2-Defenders . This was so grandparents could do something fun with the grandchildren. Now we are waiting for the add on parts to come in to make each one our own. But it is Christmas time and that's to be expected. "

"The staff are very helpful and I always find something I have to have. Such a fun place to shop"

"My wife and I love going to Jerrol's. The store is awesome, great selection of products, and an incredibly nice and helpful staff. We have brought many friends and family members, who come to visit us, to Jerrol's. Thank you."

"I so appreciate the fact that you provide such a great selection of items. In this case I was after paint brushes and was delighted to see a selection of “fancy” brushes and some not so fancy. I also really appreciated the display in which they were held. I am just a “duffer” when it comes to painting (if you will excuse the mixed metaphor), so appreciated the amount of information on the displays. But, my FAVORITE part of the store is your staff! I did not catch the dear lady’s name, but she first worked at looking up some obscure book titles for me, then took the time to talk to me as a person, not just a faceless customer. She shared a little of herself with me. Wow. Love that she knows Jerrol’s is a safe place to do that! Thank you for another memorable trip into your amazing store, and go Penguins! ??"

"The clerk was helpful and friendly. Retrieved my order promptly. The entire process of calling in an order for you to bring in a book for me, contacting me that you had received it, and then completing the sale in a manner that gives me the perception that I am a valuable customer is what earns my trust as a customer. It is such a pleasure to do business with your store. "

"Friendly staff, expensive price "

"Everyone was polite showed me where my item was Excelant employees"

"I love visiting Jerrol’s. As a small business, you all manage to have a wide selection and new displays of fun products with each visit. Plus the staff always has a warm welcome each time we walk in. It must be so challenging to run a small business these days, but you all make it look easy. "

"Everything was great, just an outing with the Grandkids. They love to come there to shop and then ice cream to finish off the visit."

"Staff were attentive and helpful throughout my visit… asking if they can help m find anything (did that) and held items behind the counter for me as well as pre-rung up my items for quick check out (I was purchasing felt for kids 4-h projects and it could have taken a while) "

"Can't think of anything!"

"I enjoyed staff's helpfulness but also how they provided me time and space to browse. It's a really great shop for the size and the size of Ellensburg, Jerrol's stocks a lot of products that would be hard to find elsewhere. Airbrushes, RC cars, quality secondhand clothing, records and turntables, just a lot of good stuff."

"You guys are great"

"It's always a pleasure to walk in and be greeted warmly. And the displays always draw the eye in. :-)"

"Friendly, welcoming environment with unique items to shop for."

"The staff always great you with a welcome. I had a question about a certain pen I was looking for and the employee was helpful in showing me when it would be located but you were sold out at the time. She also gave a couple recommendations for another product until you restock the pens I was looking for. Jerrols is always my first stop for quality puzzles, games and children’s toys. No matter if you shop online or in-store, Melissa and Doug products cost around the same. It is the same for quality games so I would rather shop locally. "

"I was able to find the right oil paint brushes I need ! The customer service was excellent right when we walked in and she greeted us with a smile ! "

"The variety of items is always great and quality can’t be matched in town"

"I haven't been in since you started carrying vinyl records (and used clothing???). As a collector of vinyls, they are a great addition to your inventory. We also enjoy your quality toy section."

"Staff was friendly and available but not overbearing:) "

" We came in for the 40% off Christmas special, but ended up buying several other things we liked!"

"Staff are friendly and helpful. Your store carries a nice variety of items and I know I can count on the quality. I always find items I didn't know I needed. "

"Always friendly staff, and wonderful gifts to buy for friends and family. "

" Courtesy given was greatly appreciated. Happy Holidays !!!"

"Staff is consistently helpful and friendly. I am always greeted with a smile ?? "

"The store looked so festive for the holidays. Plus the thing I came in for was on sale, so that was delightful! It's always a joy shopping at Jerrol's! "

"Welcome in !!! You know when you walk into Jerrols that there is someone, friendly and energetic to help you find what you are looking for.i have been a patron of Jerrols Bookstore for over 50 years, and it’s much easier and rewarding to shop a small business. ??"

"Loved all the Christmas gift ideas. Always appreciate the help offered."

"Found great treasures! Always helpful staff. I found what I needed and then some! "

"I was greeted when I arrived, helped to find exactly what I was looking for, and cheerfully checked out. The staff was knowledgeable and efficient, making my shopping experience a pleasure! "

"Fast and Friendly service ALWAYS!"

"I needed shipping boxes. Rolf introduced me to your box recycling program, where I found exactly what I needed. What a fabulous service. Thank you SO much!"

"The service is always so friendly and welcoming. Lots of cool unique peoducts, too."

"Friendly staff"

"Store looked beautiful and full of great gift ideas. I would not change a thing!"

"The staff person that rang up my items was very helpful, taking me directly to the spot I needed to find the drawing book that I was looking for. I wish that the $10 reward that was in an email was attached to my account, and would have come off my purchase. I spent a good bit of money and am disappointed that I didn’t use my $10 credit. "

"You are good to go "

"You’re one of my favorite shops in town!"

"Warm and friendly staff who help create a wonderful atmosphere. We could spend hours browsing and enjoying the shop!"

"The gifts we purchased and the girl that helped us. I see no need for improvement. Tell her Thank You!"

"I like how you change up the displays. Staff knows where things are. Good card selection. "

"Jerry's staff is always beyond helpful and kind. "

"You have a nice selection of Christmas books!"

"Staff are very professional, super friendly, and always helpful. They always give me warm smiles. I really appreciate that. Thank you for all the help from the team. ??"

"My favorite soup mixes were in stock. Found Xmas items that I wanted. As always, excellent customer service."

"You always have the items I am looking for. I don't have to go to multiple stores to acquire what I need."

"Every person working in that store is helpful, friendly and a pleasure to work with! I love going to that store! I always feel welcomed, but never feel pushed into buying anything. Great people and PERFECT CUSTOMER SERVICE!"

"Everything! "

"The help I received from the staff was exceptional. Thank you for the great customer service."

"Got to visit with Rolf to thank him for carrying my book Paddle to the Pacific and how I'm working with the CWU alumni Assn. I love your art and card selections!"

"Friendly staff"

"Needed ice melt--parking was very convenient, and I was in and out with a 50-lb. sack in minutes! So much faster than any other place in town!"

"Staff was very friendly and helpfull, showed me what i was looking for and i found other items i wanted also. "

"Help was very friendly "

"I love looking at the pens!! There are so many fun ones. The store, overall, is so cute, and it is always a blast shopping there. "

"I always enjoy coming in. The staff is always friendly and greets you. I wouldn't change a thing!"

"Everything was great! I always love coming in! This year I’ve taken up the hobby of embroidery and I would love to see a wider selection of embroidery thread. But other than that, everything was excellent!"

"I enjoyed the nice selection of PNW themed note cards."

"Your store and staff are terrific. My wife loves to shop for our grandchildren at Jerrol's. Thanks for being here"

"Good selection of Christmas presents"

"Picked out a great book for a Christmas gift. "

"Had a nice time browsing, found the book I wanted, and used my birthday certificate from you! Always a great place to shop, with friendly, helpful staff. "

"Great variety"

"I bought a little, tiny fireplace that crackled and it is the best."

"Great gifts for Christmas! "

"Item was easy to locate and available!"

"Your staff has been so helpful every time I come in for supplies."

"As always, the staff is the heart of Jerrol's. Amazing people - warm, kind, funny, competent. I always shop Jerrol's first!"

"I went shopping with my 4 yr old granddaughter, and with help from a Jerrol’s staff member, manage to pay and have my “surprise” gifts bagged up discreetly. Thank you for helping get some of my Christmas shopping done.??"

"I dig your vinyl records, I'll be back to check in on your pre90s used selections. "

"Have a few posters for readers. Affirmations, quotes from books, quotes from movies, old famous movies. For us to buy. A reading station."

"Great holiday decorations and supplies!"

"The quality and availability of people to help is fabulous. I love Jerrol’s. "

"Greatest customer service anywhere!"

"Love the selection!"

"I came in to get batteries and was escorted to where they were, inquired about a book and left with both. Great service."

"Always love visiting Jerrol's, it's my favorite hometown store. The selection of art supplies for young & old is amazing! Would love to see more paperbacks for kids & teens."

"Found the R/C cars and the replacement parts fast and easy. Loved the selection of cars . Now if there was Black Friday sales on TRAXXAS cars that would have been great ??! "

"Always a fun time visiting Jerrols!"

"Got great help as to where to find several items. Always love how helpful and cheery everyone is at Jerrols."

"Always the best in customer service and products."

"Nothing I always have a great experience "

"The staff is so friendly and eager to help!"

"You had exactly what I was looking for."

"Great selection of products"

"Great people and service. Love buying local??"

"I could tell you guys were very busy but I was still offered the same quality of service as any other time I’ve been in. "

"Very kind & friendly staff "

"You had exactly what I needed. Love your art supplies! "

"I just love how useful your store is, there is not much about it I would change at all."

"great shop! would like to see better quality embroidary thread"

"friendly staff-nice variety of merchandise"

"I love the fact that you're the only store in town that has R/C stuff. It helps so much as my dad and I are both avid R/C enthusiasts. "

"I always get the best customer service whenever I shop at Jerrol’s. The staff is great and knowledgeable. I always find something to buy at this great store! "

"I appreciate that I am in the computer and my past purchases can be looked up. It makes the process so much easier. "

"Your staff was very helpful and friendly. It would be convenient if you had more craft items in general. Beads, threads, beading needles and more jewelry making items would be helpful for me personally. I would rather spend my money locally and support small business than to go to Yakima. "

"Fast service, incredible coffee that outmatches most places in town, and incredible pastries! "

"You had the printer cartridge I needed in stock. Fun children book selection to browse through. More Ellensburg sweatshirts in stock, please in large size. The style with the circular logo."

"Another wonderful experience @ Jerrol's! Everyone is friendly, and it was fun to see all of the holiday cards and gift items on display - distracted me from my 'mission' of a quick visit, but in a good way!"

"Welcoming place with unique gift ideas"

"I like the wide variety of items in your store. "

"We love the excellent customer service and fun products! "

"Love the array of products, the friendliness of the staff and the cleanliness of the store "

"I had special treatment because I was waited on by Rolf himself. It was special to be introduced to his niece. She is very learned about the book department and will be an amazing addition to Jerrol's . Thank you for always having just what I need!"

"The products, extremely helpful staff, and moderate prices!"

"The customer service was great :) answered every question my son had about the Traxxas cars. "

"Great gift ideas!"

"Rolf is always so helpful and kind!"

"I really appreciated the gift wrapping station. We needed a last-minute birthday gift for a kid and its so nice to have a local place to grab a quality gift at."

"I was delighted with the variety of gifts on display for the holidays! I got so many good ideas for gifts. Jerrol's is making my holiday shopping easy! "

"The friendliness of the staff. Quality merchandise to choose from."

"I noticed that there is a wonderful selection of even more books, gift items, and accessories and every area seems fully stocked. The staff member who checked me out, called me by name and asked if there was anything else she could help me with or help me find. Terrific morning at Jerrols!"

"Everyone is always friendly and welcoming!"

"The sales associate knew exactly where thing s were."

"I love the inventory for holiday gifts, children’s gifts and the card stock and pen choices. Props to who does the product ordering! I always feel welcomed and the customer service is by far the most outstanding I’ve encountered anywhere. Intentional kindness, authentic presence from employees. I feel really good supporting a business that gives back to its community! Thank you Jerrols! "

"I entered and was immediately asked by a kind person if I needed assistance, I asked where something I was looking for and was shown where that item was located and went to check out where I was meet by another friendly face and treated very kindly. The service is ALWAYS excellent. Everyone has smiles and more than the smiles they know where things are located too. That is not often something you get anymore as some box stores."

"I would love to see more holiday romance books! I love that your book section has really expanded"

"I'm glad you carry the Canon ink that I need! Also a nice selection of books and holiday items!"

"Was offered just enough help—not too much, not too little"

"I love going to this store. The people are always friendly and do all they can to help you with what you are looking for and need. Great store, wonderful people!"

"Great, smart and knowledgeable staff. ALWAYS get right to what I need. Thanks!"

"Nothing!"

"Found some stocking stuffers- just what I was looking for. Thank you! Plus- I love the mushroom display up front!"

"Always a pleasure shopping at your store."

"how items are merchandized and original items"

"I was looking for two specific things when I came to Jerroll’s yesterday. A salesperson greeted us immediately, asked if we were looking for anything in particular and then showed us where to find the items, but then didn’t hover. As usual we found way more than what we came in for! "

"Always the best customer service!"

"Nice selection of items I was looking for. "

"The staff is always very friendly and attentive, the store is always clean and well stocked, with eye-catching displays."

"Staff was great/friendly! Store was clean and had a lot to offer. We went there because my son was gifted a gift card to Jerrols. However, we are not interested in political agendas being pushed on us when we are at a store that should be for office supplies; businesses should not be pushing a political side/placing gay flags next to the American flag. There were also many books on gay history that we out front and center, tarrot card books, demonic books/etc that don't need to be out front and center for children to see. For this reason, we will not be coming back. Businesses should stick with selling products, not pushing their far left views on customers. "

"We were greeted by a friendly employee. We had a question for her, and she found the answer quickly. I shopped for gift items and another employee helped me and was so pleasant. My husband and I also want to thank Jerrols for carrying my husband's books."

"You stayed open a little late So I could make a purcjase"

"I really love that the workers welcome you when you walk in the door. And I love how friendly they are as well. Super helpful and kind."

"You even had the kind of small, slim notebooks I was looking for to keep tucked in odd places. I'd hoped to find them but wasn't counting on it. Not a big deal, but I was surprised to learn I couldn't remit my digital gift certificate from a friend in the store and we'll need to do so online. I'll just have to do more shopping, when is rarely a problem..."

"I really enjoyed how all the staff was welcoming as I walked in and was willing to help when needed! "

"I purchased a few gift items. Service was cheerful and I found everything I needed. Love Jerrolls "

"Always friendly and helpful. Enjoyable when I visit. "

"Always find something unique"

"Jerrols has never disappointed! You can find any office supply your looking for and shop for unique gifts. The staff are genuinely friendly and helpful!"

"I called fully expecting to have to order a book, but then Rolf told me it was in stock. He went the extra mile to verify it was there and even pulled it from the shelf and had it waiting at the counter for me when I came in a few hours later. I was expecting to wait and was pleasantly surprised the book was there! Great customer service! Thank you! "

"Great place to shop for gifts. "

"Everyone was very helpful and the store has expanded so much since I was last there. I love all of products, and the team was wonderful."

"Very friendly, helpful staff! I love the selection of toys/gifts for kids. "

"Fast service and had what I needed as usual. Staff is always pleasant and quick to provide service."

"The workers were very nice. I knew what I was wanting and was able to make it a quick trip. "

"I love all the work books you have for kids. They are at a great price as well "

"I ALWAYS love shopping. Your staff is so friendley and you always have what I am looking for."

"Always a pleasure shopping here! Although you can get some things cheaper elsewhere, the staff is so helpful it makes up the difference."

"I needed printer ink and I am new to the Ellensburg area. Recommended by a neighbor, I stopped in and was thrilled at the variety of products. I could stay for an hour or more just browsing what is available. It is like a library of goods!"

"There is nothing I would change or improve anywhere. (The gal who rang me up was so sweet and very, very kind. Kindness is not found everywhere.)"

"Found what I wanted and staff friendly and helpful, as always with Jerrol's!"

"Welcoming atmosphere "

"I always enjoy the happy staff and large selection of supplies in RC’s and arts/crafts tools!"

"I appreciate you always have what I need to pick up"

"Great service!"

"Jerrol's always offers a quality shopping experience! Thank you!"

"The staff always greets you in a very cheerful manner. They are very helpful and will take you to whatever it's that you are looking for. Great store!!"

"Thank you! I appreciate the friendliness and smiles of all of all your staff."

"The staff is always friendly and helpful when looking for a specific item they take me right to it. "

"I love being greeted as soon as I walk in the door. Everyone is nice and friendly and the owens meats machine is a must stop as well"

"Wonderful variety of merchandise. Jerrols always has the things I can’t find anywhere else!"

"Staff was amazing! "

"The sales assistant was very helpful in finding out if I had any coupons or offers. I also always appreciate the well-organized store layout, which makes it easy to find things."

"Jerrol's staff members are always positive and helpful. I come to Jerrol's for two reasons: because they carry certain items, especially art-related, that nobody else in town does, and because the shopping experience is more personal and pleasant than elsewhere. It may be a little pricier, but I feel good about shopping local and the rewards program is incentivizing. (Feel free to use my comments in marketing if they're helpful, but please don't use my name.)"

"Loved the selection available!"

"Everything was great!"

"i got the book i’ve been looking for "

"Glad that you still stock the check register that I have used for many many years. You have the best stock of office items! Thank you also for such good service."

"Service from staff was above and beyond."

"Had a great time finding more than what I needed. Great staff too. "

"Greeting by staff and how friendly they are. Help finding what I needed."

"Awesome, as always ~ Bravo Jerrol's!"

"Convenient location and variety of items."

"I love your greeting cards and overall interesting products. Excellent customer service. "

"As usual, your people came through with flying colors. But then, I would expect nothing less. Great job!!!"

"I like that it’s local"

"Great paper selection! "

"Such helpful staff and excellent customer service!"

"GOOD Selection of art supplies "

"Great selection of art and office supplies!"

"Staff was friendly, easy to talk to and knowledgeable about products I was looking for. And for one item that i needed that wasnt there, they knew where I should go to get it quickly. "

"Good inventory. "

"Variety of gift items. Very friendly and helpful staff"

"Great options and fun atmosphere!"

"Great selection of toys that make kids think and do!"

"The Best customer service anywhere, and we always find what we want and need. If not, it can be ordered. Thank you for always being so professional and personable."

"Clean store, excellent friendly service"

"Great array of products, excellent staff and I love the community focus for the-back-to-school drive. "

"Although Jerrol's didn't have the item I needed for an art project, the staff took time to look up the item from their vendor. This impressed me with their willingness to accommodate customer needs as best as they can. Thank you for taking the time. "

"I always find the best Calander for my yearly planning."

"It was great!"

"I felt like somebody with lots of money and power who had a concierge assigned to me alone. None other than Mr. Rolf himself searched with me to find exactly the art supplies I needed. His help turned a mundane trip to get a few necessary art supplies into a fun experience. Really, this shop never ever disappoints me!"

"What I like about Jerrol's is the wide variety of items & the eagerness of the staff to help locate something specific. "

"Always friendly and helpful people, and they make my three little feel welcome too. The book and game choices are always quality, very well curated."

"Some items seem too expensive. My daughter got a backpack that was $74. "

"Jerrols had just the book I was looking for. The staff are always very friendly and helpful. "

"I’ve always said that everyone who works at jerrol’s is very kind and quick to help out. They know where everything is, and not only will they show me where it is, but they’ll make suggestions about which one is better, which one they’d recommend for the project, regardless of the product’s price. "

"Friendly staff and availability of product, exactly what I needed."

"Staff were very helpful with a mistake in my order. Jerrol’s is always a great place to shop."

"Amazing staff and products! Keep up the good work!"

"Well- I came in for some page protectors and left with cards and gifts! Every time… such a fun selection you have. "

"Thank you for the items you metchandise"

"I love the staff at Jerrols! Thank you for supporting our local schools with the school supplies program."

"I love everything please don’t change anything!!"

"Love the art supplies offered- excellent quality "

"Had everything I needed and it was easy to find."

"Overall it was casual and friendly "

"I always know that Jerrol's has what I want or that they will order it for me. Everyone is friendly and there to help if needed."

"always so friendly "

"Welcomed as soon as I walked into store. In and out in a flash!"

"Nice variety of products! You had just what I was looking for!"

"Great customer service! "

"Green Trails map selection was well stocked."

"Good and friendly customer service!"

"I ordered copies of a book for my grandkids, and Jerrols got it in quickly, and called me the moment it came in. Super service from a hometown bookstore!"

"Everything was perfect. You have it set up for good shopping and your workers were excellent."

"I came in to participate in the “Back to School Supply Drive”. I did not look at the staffers name tag. However he was most helpful in finding the supplies on the students lists that I had chosen to sponsor. We had fun shopping together. Thank you for having this annual event in your store. It always feels good to support our community."

"I enjoyed my interaction with a very personable and knowledgeable staff member"

"Without fail, I am always greeted cheerfully as I enter the store......and asked if I need any assistance in finding anything. My time spent at Jerrol's is always pleasant......all good experiences."

"Fun kids things "

"Very helpful kind staff "

"The store is clean and it is easy to find what you are looking for. I also like the children's activities, you have a nice variety. I am not sure what to improve, the staff is always friendly and pleasant."

"Great book selection "

"Jerrols always has what I need when I need it. And the most helpful staff to point me in the right direction to find it in the store! Thank you "

"Greeted warmly as we entered the store."

"The personalized touch and treatment I received! I love to support small family businesses!!"

"The fun pen and pencil section is my favorite. Also, thank you for getting some vinyl for cricut."

"I love being able to walk to pick up art supplies and the staff is always helpful. "

"Everything was great"

"I liked the excellent selection of art supplies"

"Jerrol's staff is always friendly. Products are always changing, fun, and great quality."

"Your staff was knowledgeable. and helpful."

"The staff is friendly and very helpful. "

"Lovely, helpful customer service! "

"Personal attention to my request for information was much appreciated."

"Always greeted with a smile upon arriving to the store that is clean and organized."

"Always find something unique and the staff is very friendly."

"I had one question about the type of tip a pen had and the staff was quick to answer my question. Everyone is so friendly and I can always find something to meet my needs there. "

"The young lady that helped me was sincere, pleasant, and courteous. I apologize that I didn't catch her name. Her long dress and head scarf were beautiful, just like her smile! She asked me how my day was going and about the gift I was buying. I always have a great visit to Jerrol's! Always a quality purchase and warm interaction. "

"We love your selection of kids items. Keeping the Schleich animals stocked is a big win!"

"Everyone is ALWAYS so friendly and helpful. And it's not just the knowing where items are in the store, it's the additional knowledge and even background of their personal experience that is always beyond my expectations. Ordering items and getting them next day (like specific printer ink) that I cannot get anywhere else is the biggest benefit. I appreciate the kindness and smiling faces, definitely leave feeling better about my day. Rolf/hiring folks, you do a great job at finding the best people to support Jerrol's in the best way."

"Everyone is super helpful and nice!"

"The guy at check out was super nice! The lady that greeted us was super cheerful."

"We went there to get clay for my son. They had a very nice selection."

"I live the feeling in Jerrold. The staff are always kind and helpful. The smell of ice cream cones is lovely. The book section is fun to browse. Overall it is a pleasure doing business with Jerrols. "

"As usual, it is always a good experience whenever I shop at Jerrol's. The staff is always friendly and professional and I always find what I need."

"Always, the staff at Jerrol's are amazing: helpful, patient, interested, and welcoming. I also love getting books through Jerrol's - what a treat to be able to support a local business!"

"Excellent customer service very polite and friendly "

"Saralyn is a Joy and a Treasure!!! Love the personal book reviews posted by the books!!!"

"Friendly staff, good selection of products"

"You have a friendly, welcoming staff. They were very helpful to me and the overall experience was excellent. "

"Your store is beautiful and the staff were awsome"

"Always greeted with a smile and the willingness to go the extra mile. Customer service is the VERY best in town and beyond."

"The staff is always friendly and super helpful!"

"More kids toys, etc"

"beautiful goods - well merchandized kind retail sales rep"

"The staff is always welcoming, friendly and helpful. "

"I LOVE Jerrols!"

"I was in search for some special things for a little girls birthday. Your staff was awesome in helping me find just the perfect things. Always have unique little gifts. "

"We love your staff members and your selection of crafts, books and gifts. "

"I know a lot of theatre students who frequent Jerrol’s. I would love to maybe see a small section in the store for scripts! "

"Hands down, BEST customer service -- always GENUINELY friendly, helpful folks. Can't think of any improvements -- expansion?! :-)"

"Is very helpful and speedy service"

"I can always find fun, high quality items at Jerrols. It is fun to shop here. The staff is very friendly and helpful. "

"Being greeted by staff when I walked in"

"Great service and easy return process!"

"I enjoyed visiting your store. "

"Always great service and selection!"

"Card selection is great!"

"I always enjoy the friendly service and just browsing, whether I need anything or not ??. "

"Selection of high quality products is unmatched. College throws curveballs and it gives me confidence knowing you will have what I need. Only constructive criticism I have, is to possibly let dry erase marker shoppers know that you can find them in two parts of the store. With the pens and pencils, and with the actual whiteboards themselves. Cheers! "

"Found unique birthday gifts!"

"Kindness at check out. "

"Everyone is always so friendly helpful and nice"

"I was able to find what I was looking for really easily. The staff is also always incredibly nice!"

"I called ahead of time to see if the product I needed was in stock. (fabric paints). The person on the phone described exactly what was available. When I arrived at the store, she showed me right where the items were. She swiftly checked me out."

"I found the most delightful butterfly and bee house. I wish there were more than one each on the shelf. "

"The staff are always friendly and helpful. "

"The staff is always friendly and professional."

"I was very impressed with the help I received in locating a book that was a new release. They called me twice to keep me updated its arrival. "

"It’s is absolutely wonderful you guys provide a retail targeting not only CWU students but those who also love everything arts and crafty! I enjoy coming into the location and finding just the right items I’m hunting for! Keep up the great work you guys!"

"Staff is always very pleasant and merchandise is above standard."

"The customer service is amazing. The staff is helpful and friendly. "

"Your associate helped me to set up my rewards app and she was very pleasant even though it took a little while. She was a bright ray of sunshine. "

"Employees always are friendly and are very helpful!!"

"Different hours/open later!"

"Your staff is welcoming, helpful, and knowledgeable. Your inventory is not just about office supplies. I have purchased items for birthdays and Christmas here."

"Great customer service. Only place in town that has gallon size Elmer’s glue. "

"The lady who helped me find books was encouraging and wanted to truly help me find a good read!"

"Staff are welcoming and eager to assist as needed"

"I appreciated the $10 gift card. "

"Your staff always make themselves available, both for service and relationship!"

"Always new things to check out, love the inventory especially CWU gear and teacher supplies. Great coffee next door, also. "

"Customer service is always so kind. Love variety of products and regular changes."

"Employees are always very friendly and helpful. The store is stocked with very interesting products that you don’t see anywhere else in town. I especially enjoy the gift cards that Are sent to me periodically throughout the year! What a bonus for just shopping at your store!"

"I was able to find exactly what I needed for a little project I have been wanting to do!"

"I really enjoyed how I was greeted right away when I walked through the door!"

"I love the excellent customer service and great selection of items. "

"I liked that I have a discount coupon. There is always stuff I use and like at your store and good customer service. "

"I have none at the time."

"Friendly staff. Excellent variety. I enjoy being able to access what I need at a local family business."

"Great staff. Displays of books was inviting and tempting. "

"Really good variety of interesting and fun items hard to find. Each time I have been in anamazing welcome from people who are so helpful."

"Love my Rill Soups. So glad you carry them. Thank you."

"I ordered a special book for my granddaughter. When it arrived at the store I was promptly notified. It was ready for me to pick up a few days later when I stopped by. Easy transaction. The sales team was amazing as usual."

"I came in last minute looking for some CWU gear to wear to an event where it was needed... and found a great t-shirt which was very soft and cute to boot! Thanks again."

"I was looking for a specific type of journal and wasn't seeing it in the section marked "journals". A young man approached me and said here, and led me to exactly what I was looking for. We had a brief conversation about why we each liked that particular item. Very enjoyable experience!"

"I love your selection of Rill’s Meal kits. My family uses them and they make wonderful gifts."

"Love the variety of things. Would like to see local artisan products."

"I am new to the area and told that this store had ink for my printer. I was amazed at the selections of office supplies but found it also had clothing, giftware, etc. I had wondered what Jerrols was, being only the name was on the building. I didn’t know if it was a private business or what exactly they did. I probably would not have visited the store ever had I not asked a banker where I could get ink. Owners probably should put up signage of some sort that it is a store for those of us that had moved to this town without any affiliation with the college (which obviously caters to the students needs). "

"Shopping at Jerrols is like visiting with family. Sarahlyn is very welcoming and so helpful. She not only helped me fill a bag for the art drive, she recommended an art product for our grandson when I told her he enjoyed art. It’s like going into the bar in Cheers, everyone remembers you! Thank you for your helpful, friendly and well stocked store."

"As usual, the staff are very kind, involved, and knowledgeable. I was able to get exactly what I needed and be quickly on my way again. Thanks so much! Dottie Dracos"

"Best customer service in Ellensburg. Staff is professional and personable, and always go the "extra mile" to ensure that I get whatever I want and need."

"Their current Art Drive for kids is just one of the many ways Jerrol’s gives back to the community. Besides offering quality products and superior service, they set a great example for other businesses. Stores, like Jerrol’s, are what make Ellensburg a great town to live in."

"Signage told me where to look for my printer cartridges."

"I like being greeted when I come in the door and I always can ask questions and get guided To what I need. Very welcoming and helpful!"

"Great customer service, competitive pricing and everything I needed was in stock."

"Great customer service! Fast and efficient! Thank you!"

"I always have a great experience when shopping at Jerrols!"

"Great service, need more snacks stuff "

"X"

"Staff is always friendly and helpful! "

"Friendly and helpful staff."

"The gal that checked us out made the effort to explain a little about the product we purchased. She went above and beyond completing the transaction."

"Always great service, clean store and fun displays!"

"The wide variety of art supplies "

"I went in for some new pens and highlighters and of course was not disappointed with the selection. I found some highlighters that are extremely bright and make working more efficient. The staff was super friendly as usual. I needed to pick something up three days in a row and all three days Jerrol’s had just what I needed. My favorite store!"

"I was welcomed when I came in. There was assistance finding what I needed to purchase. I did not have ton wait to purchase my selections. In and out in less than ten minutes."

"Jerrol's is a huge part of what makes Ellensburg a wonderful place to live. They exemplify quality, community, and pride. "

"Purchased toddler birthday present. Easy to find and appropriate. Thank you!"

"Love the employees and supplies. Since I am a bit of purist, I wasn't sure about Winegars addition, but we had fun at the last visit getting ice cream and then buying our learning supplies. I have lived in Ellensburg since 1998, and I have been visiting Jerrol's pretty much since the first day I moved here. I appreciate Jerrol's, their community advocacy and inclusivity, and the fabulous items we buy from Jerrol's. I remember "back in the day" when Jerrol's also had a children's store downtown. My only suggestion is to expand the children's section. Not only do I appreciate buying kids' birthday gifts and toys from Jerrol's, but so many more of us are homeschooling our children. Jerrol's has the best workbooks! We need Jerrol's to offer more kids' stuff all around."

"Staff was attentive and friendly! "

"Fun atmosphere. Great staff."

"staff was super friendly and engaging especially with my 1 year old . "

"Good selection and recommendations from staff. "

"I live visiting every time we go through Ellensburg… everyone is so friendly and helpful. You have so much interesting merchandise and the Ice cream is the best Love the soup you sell and all The personal care products See you soon "

"Customer service is always the best in town. Convenient to grab coffee and a treat from winegars too!! I also appreciate the role the Williams play within the special needs community. Great people, great business "

"Cashier was so kind and even remembered me and my major! Wonderful service ??"

"I asked for an item and was escorted to the area, and checked out in a quick manner. Thank you. "

"It’s easy to get help with the items you are looking for. Lots of smiles and eye contact with employees! Which is great!"

"No need for improvements, I love it here! The staff is so so warm and welcoming and I am so impressed with your art supplies ??"

" Visitors can always count on a warm greeting and a fine variety of merchandise."

"I got printer ink. The product is great. The price was a little high. Your employees were excellent and very friendly and helpful. Thank them for their commitment to excellence. "

"Good selection of advanced puzzles."

"Nothing"

"Friendly and helpful staff."

"loved the selection of art supplies, the office supply section, and the used records, and the university stuff. And really, who doesn't want to shop somewhere that sells old leather jackets? And really, who doesn't want to shop somewhere that has an ice cream store attached?"

"Super helpful employees!"

"Lesli knew exactly where to find the two things I needed, "Fahrenheit 451" and graph paper. We shared how much we loved the book! Her knowledge of your stock was evident when she showed me details of the many examples of graph paper notebooks. As a result, I bought two instead of one! Good saleswomanship! One thing I really like is the notice board outside where passers by can see your current focus! Thank you! "

"The staff is always so friendly. Upon exiting the store one of the gals overheard me telling my son we needed to drop off mail to the post office and informed me there was a usps drop box right next to the store. Saved me a trip!"

"This store epitomizes small town customer service. Keep it up! You are appreciated."

"Staff is always professional and personable, and I can always find a unique and special gift. "

"I liked how helpful the staff was when I was looking for a specific book. They let me know Jerrols can also order books for me. They were also very patient as I looked around the store. They were helpful, but not hovering. "

"As always, a nice shopping experience. Came in to look at the Easter merchandise. :)"

"I always appreciate the friendly, knowledgeable and helpful staff. I enjoy being able to access office supplies locally. Thank you, Jerrol’s, for ample selection!"

"Good service. Are you going to provide Shredding in the future?"

"Always greeted by a friendly staff. They go out of their way to help you find what you are looking for and/or have great recommendations."

"Always has what I am looking for and if not willing to order it in."

"Always friendly greeting from the staff as you enter Jerrols and first rate service. Questions are answered in a positive way and I always leave with feeling of wellbeing. I like Jerrols "

"Always very organized and great helpful staff!"

"I feel fortunate that you had just what I needed in the quantity that I needed."

"I received a welcome right when I walked in the store. Your employee was extremely helpful and took me right to the project that I was needing she was a pleasure."

"I never remember which ink goes to my printer, the employee looked it up and picked it out for me. I am 76 years old and this made my day. He was professional and friendly. Thank you"

"Excellent customer service !"

"Employee greeted me and immediately showed me where to find coloring books I was looking for. "

"I appreciated how kind and friendly the cashier was. The store was well stocked and clean. I found what I wanted easily."

"Nathaniel is a great addition to your staff. I got his thank you note...what fun!!"

"The staff are always so friendly and helpful"

"I come in for the traxxas parts. Pretty good selection but usually out of stock on several common items. Would be nice if you stocked a little more of those parts "

"Fabulous customer service and friendliness! "

"Your staff was amazing and worked hard to find suggestions that met my needs"

"Love what you guys have I always try to pop in and get something "

"All the workers are very friendly!"

"The gal that helped us was amazing and she helped us with all the stuff we purchased. She was polite, cheerful and upbeat."

"It could be I enjoy my visits to Jerrol’s too much. I tend to browse and find more than what I initially intended ??. "

"Good variety in the store. I would like to see more variety, such as more Sweatshirt sizes. "

"I love Jerrol’s every single time I come in! The environment is amazing and they always have just what I need. I typically but variety paper here and I always find just what I need, and then some!"

"Great staff and selection. I needed a sympathy card and when I entered the staff asked if she could help me find anything. I þold her I needed a sympathy card. She directed me to the cards and said I'm so sorry that you need a sympathy card. So thoughtful! I picked up some small gifts of soup mix from Kittitas and some little gift bags. Great shopping stop!"

"Love the variety! Would like to see more daily/monthly planners that aren’t just academic school year, need calendar year "

"Your staff is always so helpful and kind. The only downside I ever experience is that I wish you had more crafting supplies. "

"Your sweatshirts are great, high quality, and don't "pill" as others do. Thank you for having such a great variety of them to choose from."

"I love the cleanliness of the store and great products for art. Iam an Artist and you carry products I use. "

"I regularly refer friends and family to your store. Much of what I need I can find there. The only improvement that I can suggest is to expand your store, size and merchandise selection. "

"I had got a coupon. to take advantage of it, I bought a Sta-Wet paint palette. I love it. Employees are always friendly and helpful. "

"Friendly employees "

"Lori and Sharyann. Are great at their jobs. Definitely will go back. "

"I appreciate the immediate helpfulness your staff provides for us customers upon first entering the your store. The staff clearly knows where items are located which is a big time saving step for us seniors! Thank you!"

"Jerrold’s staff are lovely."

"What I’ve always valued about Jerrol’s is the friendliness and helpfulness of its employees. They are Johnny on the spot, which I appreciate. And if they don’t have what you’re looking for in the store they will get it. They have a little bit of everything and it’s fun to walk the isles."

"Staff helped me load my P touch labeler after they found the correct cartridge for me. "

"Jerrol's has a great staff, a solid selection of items, and very relaxing atmosphere! As a college student it's certainly a life savior when it comes to last minute supplies I need "

"You have a fantastic selection of art supplies--it definitely sparks my muse and gets me excited to create new, fun things! Your staff is also amazing. Lesli helped me and she was really wonderful! "

"Great selection of Easter items! "

"The staff at Jerrols is just amazing. Where do these nice, knowledgeable people come from? We are so lucky to have Jerrols in Ellensburg. No box store could ever provide the warm and friendly experience of shopping there. And yes, I purchased art supplies, my brand! And some office supplies, all within a short distance from my studio. Thank you Jerrols! "

"Love the unique gifts and merchandise as well as everything arts and crafts."

"Staff is always attentive and helpful. Your new cashier, Judy(?), was so enjoyable and nice. So refreshing in this world today. I look forward to my next visit."

"The place is amazing."

"I needed labels and you had them in stock. Thanks "

"Always friendly and helpful! Understanding to meet your needs and work with you to find whatever you are looking for. "

"The employee who helped me with checking out at the register was very inquisitive about the project I was buying supplies for. It generated a conversation, and it was such a pleasant few minutes of my day."

"Jerrol's had the printer cartridge I needed...with easy parking and a cashier available right away! And I used a $10-off coupon from their generous rewards program."

"Very friendly staff, always have what I need."

"I liked the environment, cleanliness, courtesy of staff while given the freedom to look and take my time while shopping. The perfect displays and accesability of all beautiful merchandise clearly marked. The quality. The immense inventory giving variety with many choices. "

"Helpful and Friendly clerks!"

"Need more different diamond art."

"Always a pleasure to visit Jerrol's - staff is friendly, but not clingy and they let you get on with it when you know where you're going. Unfortunately, they were out of one of the main things I wanted, but that was a supply chain issue they couldn't affect."

"We appreciate the friendly and helpful staff, part of our Ellensburg 'family'."

"Very helpful"

"Awesome selection of children’s books and games/toys. I was able to find a unique present for my niece on her birthday. I picked up a gift bag while I was there and found out they have a gift wrapping station! Jerrols is the best!"

"Friendly staff"

"The variety of products and good prices!"

"Great employees that want to help"

"The staff was friendly and helpful."

"Good drinks"

"I liked your selection of children’s books and office supplies. No suggestions at this time, I really enjoy your store!"

"Great customer service ?? "

"Love that we are always greeted at the door and asked if we need help finding anything! Found the perfect birthday gift we needed and we were on our way! Thank you for the wide variety of books and gifts you provide in addition to school and office supplies! "

"Always a friendly environment. And I love that Mark works there! Love that guy!"

"Jerrol’s is truly an Ellensburg treasure, providing shoppers with the highest quality of inventory. Jerrol’s has been involved in activities throughout all areas of our city, bringing people together, as they create opportunities for Ellensburg families, residents, and businesses to grow and thrive. My personal experience has been so enjoyable and invaluable to my business. We are so so fortunate to have Jerrol’s here in Ellensburg, with a very gracious staff, making you feel like your coming home. "

"I always receive excellent customer service. Rolf does a great job in training his staff. My cashier was new and in training and did wonderful. Continue the good job."

"We were looking for specific items and someone asked us if we needed help. Then again we were looking and someone came to help us. It was VERY helpful! When checking out I was given a discount even though my birthday expired!!! Thank you "

"There is only something new to decide to see. And the variety is so good. I was really happy to see a copy of the Quran and a variety of religious books not just regular Catholic ones. The Sticker Collection has also expanded a lot recently and that's so cool."

"Very helpful staff and I got what I needed. "

"The selection of Valentines goodies is great!"

"You had the printer cartridge I needed in stock. I also keep tabs on your children's book selection."

"Efficient, prompt and courteous service. Item had to be ordered and was here the next day. "

"Great selection of items, super friendly staff"

"I love the always friendly and helpful staff, as well as the cute merchandise/gift wares. "

"I’m always greeted when I walk in the door and there is always help available if I need. "

"Always so friendly and helpful. Owner is customer savvy and definitely does things right."

" Love shopping local and so grateful for your store. Had to find a birthday present for my daughters friend and glad you have a store to do that and so much more. "

"We love the friendly employees and wonderful art supplies!"

"I'm glad you carry the ink that I need!"

"Helped me quickly locate what I was looking for with efficiency & knowledge. Was greeted very friendly ! You always have items that I can't find elsewhere."

"It's always fun to touch base with Rolf. Fountain pens."

"Great store, nice mix of products. I wish prices were slightly less elevated. If they were, I'd shop here more."

"everyone was kind!"

"Keep up the good work"

"Staff is always super friendly and fun!"

"Staff are always very nice and helpful!"

"I needed a new printer cartridge, and Jerrol's accepted the old one for recycling while I was at it. Easy parking, quick checkout, and excellent service, as always!"

"Customer Service call that my order had arrived."

"It’s just so much fun to go into Jerrols. There’s always something new and interesting going on. I love the way they support local talent. I’m usually there to buy art supplies and I am happy to say I almost always get what I need. We are lucky to have Jerrols in Ellensburg."

"I like that the employees are knowledgeable and courteous, know your product line and are always friendly"

"Staff was friendly, helpful and attentive! Those that knew the products I asked about helped with them but when I asked about mugs she knew some but let us know one of the gals was collecting the Karma mugs I was looking for and might have more info. We learned that there are about 20+ variations of prints on the mugs and will be back for another 2-4 in the coming months. This is a place I stop every time I come to town just to see what’s new! I love how the seasonal inventory changes and always looks great!"

"Everyone was very nice and helpful!"

"The kind smile and “welcome” as we walked in! The fabulous quality of the sweatshirt we purchased. (Please do not use my name.)"

"Such a welcoming atmosphere!"

"The worker was very nice"

"Always great service with a smile and kind words!"

"The staff was quick to help me and very polite!"

"Usually everyone is very helpful and pleasant ?? "

"Good help finding what I needed. Yea"

"The store changes things up with the seasons. Currently Valentines day which is so cute seeing pink ribbon boxes floating in the air. I like that there is always a variety of different items to choose from. Starting from RC parts that the husband goes to. Though they were out of the part he was needing. Markers and Pen's that my sis in law goes to. Books for myself and my kids. And even school educate items for extra brain time. "

"Best customer service in town (and beyond) and good selection of office products. We shop here as much as we can!"

"Great selections of kids books, crafts/activiites and stickers. "

"friendly employees and awesome merchandizing"

"I believe your staff know the products they sell. Can't say that about a lot of business these days. Thank you. See ya next time. James Stoutenburg"

"With the hundreds of customers you have I like how it still feels like the clerks remember you and treat you like a friend. Sarahlynn is a very caring, helpful and kind clerk. You never feel like you are asking too much or being a bother when she is helping you. "

"Very friendly and helpful employees. "

"I was able to find what I needed easily. I was happy to see some great planner accessories available! And the associates were friendly and quite helpful, as always! "

"Clean, helpful staff, organized, and carefully curated inventory. "

"Great service. Very helpful"

"Very helpful staff!"

"Great and helpful staff, incredible selection of products "

"N/A"

"I’m always greeted with a friendly face and offered assistance right away."

"Helpful and nice to work with "

"Just an idea or suggestion. Maybe consider a place to sit down while your spouse is shopping. Some chairs to sit in while looking at some books. Otherwise, a very nice place to shop for office supplies and books. appreciated being greeted by the staff when I walk in the store. And, thanks for the Rotary book exchange outside the front door."

"Staff always available and helpful. Very friendly "

"Friendly "

"Everything was great."

"Friendly staff who know where everything is and offer to order anything not in stock."

"I always appreciate the variety of craft and school supplies!"

"Each visit reminds me that every staff member is terrific: customer-focused, pleasant, welcoming, and knowledgeable. It's fun to try new supplies, take advantage of a sale, and see great people!"

"I always receive excellent service from Jerrol’s. The employees are cheerful and helpful. When I leave, I’m already thinking about when I can return. It’s just a good feeling. Merchandise price points embrace a variety of spending levels. "

"Fast service! Nothing I can think of that can be improved"

"I always love the variety of pens! Would love to see you carry the dot notebooks in full size and the durable binder dividers with tabs and pockets in them. "

"You always are greeted upon first entering, given some time to look, and within a few minutes maybe asked if you needed help. For sure an employee is east to find, and very willing to help you find an item, or offer to order it. I wish more stores still believed strongly in good customer service.??"

"Great store! The staff is always super friendly, and greets you with a smile, and helps you find what you need. "

"Do not live in Ellensburg, came into get a sweatshirt. Was glad there were options. "

"Jerrols meets all my drafting and art needs and always has helpful staff to locate what I need quickly. An Ellensburg treasure! Thanks Jerrols! "

"Your website was easy to navigate and order from and I appreciate the phone call telling me my order was ready for pick-up. Nice service! I didn’t think to check my email before I ordered online and after submitting my order I saw my “10 percent off my first on-line order coupon” so I missed out on that. I’m sure they would have rerun the purchase if I would have mentioned it, but I didn’t. - I do love the online buying option!"

"Had everything I wanted and it was all easy to find. Not to mention I found some lovely stationery I just had to add to my basket! ??"

"I loved that there were so many book and puzzle options. The staff were so friendly and helpful"

"Excited to try your art supplies next visit! "

"I love coming here you guys are friendly and treat everyone so warmly "

"Every thing is organized I wish you sale more crochet stuff "

"One of the forms I needed was not available in the format that I wanted. Rolf helped me find an alternative using the form that was available. Just one of the customer service examples that Jerrol's exibits."

"Great jigsaw puzzles!"

"I love Jerrol's! So glad we have this resource here in town, wonderful store! I always find great gifts here and great art supplies as well!"

"People are always really nice at Jerrols, I like that some of the staff still wears masks. Art supplies are always incredible, and I like the vintage clothes selection."

"I so enjoy the hometown atmosphere and the variety. It makes me smile when I find something I did not even know I needed... until I saw it on your shelves. :)"

"Great staff, very helpful and excellent product selection. Jerrol’s is a fantastic treasure for Ellensburg and Kittitas County. "

"Such nice people and very helpful!"

"Quality of products and supportive customer service."

"Thanks"

"Staff (and Rolf) are always awesome "

"I love shopping at Jerrol's because I know I can always find an unusual gift item for friends. Plus....I know that they won't be returning the gift because they totally enjoy what they have been given! And, when Rolf is my cashier, he always makes me feel like I'm his favorite customer. "

"The help from the gentleman behind the counter was very helpful to me. I had forgotten my glasses…..again. I can’t see anything without them, and he actually helped me type my online account for me, which was a tremendous help. I usually don’t feel comfortable having any people helping me with my personal stuff, so that should say a lot about the staff at that store. "

"I think I know what I'm looking for. Yes, I found it and more. When in doubt, go to Jerrol's. Variety and quality. "

"Service is always professional, personable, friendly, and courteous."

"Love all your products and you're all always so friendly <3"

"Yoyos! I was in need of a yoyo and you had two different ones. Perfect. So I bought both. I love the small, random things you have in stock."

"I loved the 40% off Christmas things. Also you team is always helpful and upbeat!"

"I was greeted at the door and offered help immediately. I came for a 12 days of Xmas item and it was right there when I walked in. Very convenient! "

"Employees are always friendly and helpful. No improvement needed."

"Staff was quick to help us find what we needed."

"I need help finding a specific type of paper for a project I am doing for my granddaughter. Rolf helped me find it and when he found that I needed it punched, asked me if I had a punch. I do but a small one . To punch half a ream of paper would have taken me forever using mine. He said I could do it there. He showed me where and how to do it on their equipment. I was done in minutes and on my way. Very thankful for the help and time saved. "

"I appreciate the selection and service, thank you!"

"Rolf and staff at Jerrols have wonderful service! I received a surprise phone call after my online order to thank me for my purchases, and confirmation if I wanted an additional item. "

"I didn’t get her name, but it was her 5th day of work. Great ideas, she knew where things were and whipped off a few things I might not have thought of. Merry Christmas "

"Great customer service!"

"Some of your art supplies are really high priced, like a tube of water color paint for 25$"

"Staff go out of their way to assist customers. For example I was able to request by phone a personalized book signing to pick up later. So appreciated!"

"The salesperson was friendly and helpful. I was looking for a will kit, and she knew exactly what I was asking for and found it in nothing flat. "

"I enjoy the variety, uniqueness, comfort ability to browse…"

"Always great experience!"

"An employee offered to put some items I was carrying away behind the counter while I continued to shop. I appreciated this act since I was carrying two roles of wrapping paper and was feeling a bit overwhelmed carrying them. "

"We always feel welcomed and valued when we enter Jerrols. The customer service is just right and we can count on finding quality items. This store is a go-to when shopping for gifts and cards. What a fun bonus the 12 days of Christmas has been! "

"Staff was attentive of my needs."

"No improvements. Rolf helped me get what I needed immediately. Thank you."

"Staff is kind. Products are high quality. Shop is tidy and clean. Please get laminator repaired. "

"I stopped in for a few necessary items, sidetracked and added a couple of new fun items (because there are always new, fun items), and had an upbeat conversation during checkout. As always, a positive experience."

"Great products and wonderful workers!"

"The helpfulness of the staff as usual was essential in finding what I needed at the price and quality I could afford. Jerrols is the only store of it type in Ellensburg. It has a vast variety of products, at times it’s difficult to decide what to buy."

"Another year of buying my yearly calendars and, once again, a great selection?? You guys make it hard to choose! "

"I love the variety and fun one of a kind items"

"The staff is always so friendly and helpful! :)"

"It was great picked up an art set for a unsuspecting child."

"Love the variety of unique products available"

"Sarah greeted us and helped us find what we were looking for. She, and all the staff, are wonderfully friendly and helpful. Thank you! "

"Just always like your assortment of items. Ordering something is really fast. Always have unique items. Staff super friendly and helpful. "

"Everyone is always so friendly, and we love the selection of gifts, books, and everyday items. "

"We came in to Christmas shop for our daughter in law who LOVES LOVES to read and I was directed to the area for the book accessories we were wanting. One of the accessories I needed a different color and she was able to order it online and will have it delivered to my work on Thursday at Inlandnetworks. Also helped us pick out a hot glue gun. "

"Our checker was very friendly and helpful. He showed us a good spot to organize/wrap our gift. The staff seems happy to be at work. I love the unique items offered."

"It’s a happy feeling when I enter the store, and I am immediately greeted. I like that I’m left alone to explore, but can get the help immediately if I need it."

"Always find what I was shopping for. Very friendly service"

"Clean and smiling staff"

"Jerrol’s employees always make me feel welcome!"

"Great customer service. Wonderful Christmas selection!"

"Always a pleasure entering Jerrol’s. The staff as well as the owner greet you and happy to help you find what you need. If they don’t have it, they can order it for you or even go as far as giving you alternatives. Shopping local is the best. "

"The lady that checked us out was very sweet!"

"I truly love this store. The employees always are glad to see you and are so very helpful. You always have what I am looking for."

"Love the variety of fun things. I can always find a gift for anyone. All the employees are so friendly and helpful. "

"Pleasant people and have what I needed"

"I really enjoyed my time at Jerrol's while I was picking up some small Christmas presents."

"Lots of businesses claim it, but Jerrol's staff members really are always very friendly and helpful. When I'm doing errands, I look forward to the times I need to go to the store. "

"Even though the internet was down and causing extra work, everyone was very upbeat."

"It’s always a great shopping experience at Jerrol’s. Knowledgeable, friendly and helpful staff. Good quality and variety of products. "

"Helpful and friendly "

"Very pleasant and helpful staff. Love our hometown."

"Love the children's book displays, we get a new book every month for our girls, they love the suggestions and new authors we have never read before."

"I liked the selection. "

"Great service "

"The customer service was great! (Always is!!) She helped me find what I needed. no suggestions for improving. Thank you!"

"No improvements. Staff was helpful as always. Love the selection of advent calendars!"

"You always have the cutest little trinkets, so I love browsing. Perfect store to kick off my holiday shopping this year! The girl working the register at 3:00ish on 12/1 was so wonderful. I didn’t catch her name, but she was so kind and I loved interacting with her. You’re lucky to have her on staff. "

"I was greeted and directed right to the item I came in for"

"I love that you sell paper by the sheet and have fancy textured papers!"

"The clerk was voluntarily helpfull"

"I was greeted upon my arrival, and was asked if I needed any assistance. I did, and was able to find what I was looking for."

"I appreciated the kind offer to hold my stack of items while I finished shopping. I didn't get a basket and I had an armload. Ha! One thing I always want but it's not always in stock: a composition book made of recycled paper. I like to buy recycled, and I'll get a spiral bound notebook if necessary, but I prefer a stitched binding composition book. Yesterday I only found graph paper ones, not with lines for writing."

"I am new to Ellensburg, and was thrilled to find a store like Jerrols! I think I will be coming back here often. They have a wide selection of art supplies, learning materials, and books."

"Everytime I've needed something for a project this store has it!"

"friendly and helpful."

"all the Christmas items. always love the kids toys that you have on the shelf too."

"I love going to Jerrols, I always find something unexpected and of course a good book or 2! "

"Excellent help from the man himself. Good advice and help locating items."

"Always a pleasure to shop at Jerrol's! "

"Greeted as we walked in. Great service!"

"I like the general kindness in the store and how polite everyone was. "

"Staff and Rolf were absolutely amazing!"

"I love the selection of quality children’s toys and the variety of holiday goods. It would be helpful to have more options of puzzles under 1000 pieces but still enjoy what’s available. "

"A wide variety of gift items, books, seasonal, novelties, and treats."

"I enjoyed interacting with your staff, they were very helpful. Thank you. "

"I found everything I needed and the staff were very helpful"

"Nice selection of Christmas gifts!"

"If it's possible, way too friendly. All your staff acknowledged me in some way or another. And even though the store was quite busy, and all three cash registers were occupied, I was, nevertheless attended to by the store owner, the famous Mr. Rolf, right away. Of course I will be back."

"Friendly people eager to help"

"I love the stuffed animals and the quality of them. Nothing to be improved."

"Your staff is very courteous and helpful. I was greeted immediately and shown the products I was looking for."

"Every visit to Jerrol’s is a warm and enjoyable experience ….like going home to family! The staff makes me feel like they really care about my shopping needs. I love walking into Jerrol’s, every display is beautifully designed, and all products are of the highest quality! I highly recommend Jerrol’s for your own family shopping experience!!"

"My favorite part is always the cheery hello from a member of your sales team! I know that whatever I'm seeking, I'll be looked after and assisted. You have a good thing going, and your happy staff demonstrates it well ~ Bravo, Brava!"

"I like the wide selection of books, art & craft items for all ages, and a few houseware gifts. I was shopping for my grandsons, a charity gift for another child, and a book for myself. Found them all. The staffers, Sophia and ? were so sweet and helpful. I'll be back, probably often."

"As always every visit into Jerrol's is amazing. From the friendly staff, to the amazing selection. You can never go wrong with a stop to Jerrol's."

"Very helpful and friendly place!"

"Items were easy to find and the selection was great! I love that you have local goods like soup mixes and Seattle Chocolates--it's going to make my gift packages a lot more fun! I can't wait to come back and buy some more goodies to send to loved ones!"

"It is always such a pleasure to shop at Jerrol’s. The staff is so friendly and helpful - customer service is great! "

"I needed a small amount of Christmas paper to finished some work and found what I needed- as usual. Thanks for having seasonal items all the time. "

"The young woman who waited on us was very helpful and friendly."

"My favorite store in all of Ellensburg! "

"Friendly, helpful staff. I get my printer paper and ink here. Jerrol's is my first and only stop when looking for high quality toys for my grandchildren! "

"Difficult to answer the questions. Wouldn’t take the “tap” most times. Had very good service and product."

"I like the variety of items of arts and crafts. I found exactly what I was looking for for our son's school project."

"I appreciate the welcome I get when I come in the door. I can always count on Jerrols for any special product need I might have. I’ve been a Jerrols patron since I was old enough to drive myself to your store. I’ve seen a lot of changes over the years and everything from staff to product availability has been positive. We just wouldn’t be Ellensburg without Jerrols! "

"Everything is good"

"Staff was incredibly helpful and friendly "

"Knowledge of sales gal was poor and walked away before my 9 year old granddaughter was done with question about paint supplies "

"The selection of gifts, books and art supplies, all of which I purchased, is SO exemplary!!!!! BEST STORE IN ALL WASHINGTON!!! "

"Happy with service as usual always friendly and "

"everyone was very helpful! I got exactly what I needed. "

"The usual good service from your staff. I usually get all my greetings cards from you but this visit there was less inventory to choose from."

"Staff is always so helpful! Would love to see dot grid notebooks and not just journals. "

"The cashier who helped me was new and just being trained. She was so nice and the man who was training her was very knowledgeable and kind. I love shopping here because there are lots of unique and fun things to see. Thanks for running such a neat place. "

"Friendly service It a nice store to shop "

"We found the specialty items we were looking for (rocket launching pieces) and relaxed browsing so many other fun items. "

"The usual, always cordial and precise customer service!! We love the small town Jerrol’s with the big city merchandise! "

"Thankfully, you sell the kinds of book I enjoy most."

"We've been Jerrol's customers for over 40 years because the staff and products are simply the best. "

"The employee that helped me was very polite, cheerful and friendly. "

"I purchased 2 books for my grandson. Daniel Beard signed his book. I also purchased a book for my daughter in-law. "

"I was greeted immediately and helped very kindly. I was given options which really kind of blew my mind because usually a sales person would just give me the most expensive version of what I needed. "

"Customer service is "consistently" of excellent quality. Staff is well trained regarding personal customer service. I always appreciate the kind greeting when i arrive. when I ask where something is, staff always take me right to it. Great home town family business!! Kimberly fletcher "

"The staff are always friendly and it’s obvious they enjoy their job."

"You walk in and you know you belong there. The atmosphere, the people and the stock of items are all a comfortable welcome. There is a huge offering of supplies, gifts, necessities and fun things available at the store. But, it never looks jammed or overwhelmed with products. They are displayed presently for the customer."

"you had what I needed and the cashiers were friendly and helpful. "

"The customer care was very well done"

"We were greeted right away and helped with what we needed right away. We were in a bit of a hurry and were out of there in less than 10 minutes. Store is clean and well organized with a friendly staff."

"We love the unique selection and warm atmosphere at Jerrol’s. We make sure to stop in on every visit to Ellensburg!"

"I love Jerrol’s! I love the attentive staff, suggestions from staff and that surprising amount of inventory you have. Anything I need for a craft, you always have!"

"Always excellent service, quality products, and amazing service. One of my favorite places ????????"

"Employees are always so nice and friendly and the store is so fun to shop in"

"Always friendly helpful service. Loyalty customer rewards are appreciated too."

"Amazing customer service, every time we go in!"

"I am always greeted with a smile and helped with my purchase ??. "

"I liked the selection of art supplies; the timely ordering of a book I plan to gift; the friendliness of the team; the willingness and expertise of the team to make things right when my bill contained an error."

"Employee helpfulness "

"The staff is so friendly. When I ask where something is they take me to it, they don’t just point. Excellent customer service!"

"Friendly staff, great products "

"I love the set up of the store. Everything is always so easy to find and the staff is always willing to help in any way!!! "

"I liked that you had higher end materials that I wanted."

"Friendly staff. Helpful "

"Some things I wanted had been moved to a different location. I asked an employee if you didn’t have any now. She smiled and said she would show me where the product is now. Very professional but with a big smile. You also had the 2023 calendar I wanted. As always, I was treated very well and left with exactly what I wanted. "

"Jerrol's has always been one of my favorite stores from the time I moved here in 1968. And it was also a great place to work. "

"I just love the variety and quality of the gift items, books and art supplies that you sell. I look forward to stopping in to shop whenever I visit Ellensburg."

"Very friendly sales person. Store is organized and easy to shop."

"I'm glad you carry the Canon ink that I need!"

"Your staff was very friendly and helpful. It was a pleasant experience."

"Able to get what I needed quickly."

"I am so happy that you now have office furniture. I was able to purchase a fantastic office chair that is also perfect for gaming. Everyone here is so helpful and you can easily tell that they love working here."

"Jerrol's is my first pick when shopping for fun games, gifts and teacher needs. "

"I love the atmosphere in Jerrol’s which is created by an attentive, helpful and friendly staff in addition to the excellent selection and creative displays. "

"Jerrol's staff are always ready and eager to be of assistance!"

"Very friendly and helpful staff. "

" Staff is friendly, informed and willing to take the time to insure the success of the encounter. I have found that most of the staff go above and beyond what is required. Great Job, and well done!! staff is "

"The customer service was excellent!! I was greeted by several employees and they all went out of their way to help me, they even separated the files and had them ready for me when I was done shopping!"

"Of course Jerrols had what I needed and these days, I’m grateful not to have to go hunting for something. Always shop local first!"

"Had exactly what I wanted at fair prices"

"I like your variety of books and interesting games. I often come in and purchase craft supplies."

"The staff are always warm and welcoming and the selection of goods is always unique. It’s a great place to buy cards and gifts. "

"Great products and kind and helpful staff!"

"Lovely customer service and very friendly staff! "

"Very helpful and friendly staff very clean top notch"

"I was excited about selecting and purchasing a children’s book to donate to the little libraries. "

"Helpful staff and Halloween section were just what I was looking for!"

"Your staff continues to amaze me. It’s like the old Cheers TV show. You walk in the door and someone calls out to you. I don’t know the name of the young lady that waited on me but he was very friendly and kind. Looks you right in the eye while talking to you. Thank you."

"Stationary- that was my focus this visit and I was not disappointed. I came in seeking Birthday cards and Thank you cards and found both! And was able to use my coupon, thank you!"

"It was a very wonderful visit. I saw new things then I saw three weeks prior. "

"I ordered a book and the clerk told me that it might take up to 2 weeks to get it but that was the longest time. The book arrived in less than half the time and I was notified very quickly that it was in. Excellent service to warn me and then to make sure everything was completed in a timely manner. That's the way to do business!"

"Nothing it's wonderful"

"Great customer service. Didn’t have what I needed but told me where to buy it! "

"We found our products right away, very easy to find things in your store! The staff person was extremely friendly and personable!"

"Loved the variety and seasonal options. "

"You have a great selection of local products and tshirts."

"Customer service was outstanding "

"I'm glad you had what I was looking for and I didn't have to go to Fred Meyer."

"You have an amazing selection of stuff thst I need or want. I love this store. If all else fails, there is always ice cream!!"

"the store was really easy to navigate and filled with useful items "

"There was a huge error in my bill. However, when I realized it and brought it to the attention of the staff member who helped me they immediately made the refund."

"Friendly and helpful service! "

"Although one of the books I sought wasn't in stock, the staff searched 2 databases to see if she could find it. I appreciate that diligence."

"I liked that the transaction was quick and easy, I would improve nothing. "

"Stock variety was good and interesting; I was able to find everything I needed and a few curiosity treats. Atmosphere was friendly and inviting. It's always a pleasure to visit and browse."

"The knowledgeable & helpful staff... "

"I appreciate the personal service and the good faith efforts to maintain a full inventory."

"I like to support local businesses. Jerroll's usually has what I need"

"You had what I needed and had a quick and friendly checkout!"

"N/A"

"Convenient, local and friendly."

"Sarahlyn provided excellent service to me, helping me to try and locate a product that I wanted but could not find on the shelf. It turned out that the item had been discontinued, but I was still able to purchase several items that I wanted."

"Always happy to shop at Jerrol’s. Fast service, good people, great products."

"I always appreciate the friendly, helpful, knowledgeable service. Thank you."

"I like that you can always get help."

"Overall I was satisfied. Took me awhile to find all I needed. Couldn't find any 100 page college ruled composition books. Also, n o supply lists for thorp school Took my kids to jerrols, now taking my grandkids!"

"Friendly staff, clean store, quality items. Thank You! "

"As always, staff was super nice, very professional. Got the items we wanted, something we bought years ago and knew would be on the shelves again."

"We ordered a book on Saturday and it came in on Tuesday- fast, friendly service when we ordered it and when we picked it up. Awesome place and great Customer Service- we love shopping at Jerrol’s"

"I am always impressed with the customer service at Jerrol’s! That’s the reason I continue to shop there, and to recommend it to others."

"Prices were a higher than I would have liked, but I wanted to shop local this year. "

"Very happy and helpful staff. Clean establishment. Everything you need and more. Wouldn't change a thing. "

"I love shopping at Jerrol's. The customer service is great, the staff are always very helpful and knowledgeable and I'm always treated like an old friend."

"I'm glad you carry a large selection of Canon ink!"

"Love Jerrol's! Great selection of office, school, art and hobby supplies, plus a curated book selection, CWU gear and fun odds and ends. The staff is always super friendly and helpful - Jerrol's is a fun, eclectic gem in Ellensburg."

"Very friendly and knowledgeable staff. "

"I love Jerrol's. It's rare to find a small town store with so much diversity of products and obvious focus on community needs. During my visit I was approached and offered help in a friendly but not obstructive way."

"I was ready to drive to Seattle for a specific item for my classroom, I was so excited to see Jerrol's had it in stock! "

"The selection is great and the associates were friendly & helpful. The meat machine is also cool! "

"I like the selection of book that you have for sale . Especially enjoy books about the northwest."

"I came in to fill a bag in the school supplies drive. Two cheerful staff members helped me find each item on the list, easily and quickly, and with a lot of fun. Jerrol's always supports schoolkids and teachers in this community - what could be better than helping the store support our kids?"

"The staff is polite and helpful."

"Excellent customer service "

"Always friendly and helpful! :)"

"Love the store. The smell. The products. The service. One of our favorite places to visit!"

"Everyone is always so friendly and the store has great stuff!"