"Staff explained Rewards Program, and were friendly and helpful."

"I was very impressed with the personal help given in order to find coloring pens for my new hobby of adult coloring books. You have a beautiful selection and I have already told other people in my apartment complex of how affordable the pens were."

"Jerrol's is a very pleasant, happy place to shop with a smile and a greeting for you when you walk in the door. They really know the meaning of customer service and I always feel like I get the help I need whether ordering a book or buying a specialty item. Thank you for having a great selection of art supplies as well. Laurae Y. Lygre"

"I really haven't been to Jerrol's more than a couple times in the past. I came in to check out The Room in hopes of finding a place to host my son's upcoming 4th birthday party. I first called to ask some questions and the girl on the phone was very informative and patient. When I came in, another girl greeted me and showed me around the rental space. She was SUPER nice and was willing to accommodate for all my arrangement requests. She took the time to leave a detailed note in the computer as to exactly how I wanted the room to look come party day. She then showed me where some items were, making several trips to the back with me. Another worker ran to the back of the store for me when I made an incorrect size selection, because I was carrying my infant all over the store. OVERALL This experience was a great one! I literally do not find service this good hardly anywhere anymore. I never write reviews like this either, unless the service is outstanding! PLUS, Jerrol's has a way better selection then I once thought and I will be making Jerrol's a regular stop on my shopping trips. Great craft selection, kids books, and school supplies!"

"I've only visited the store a couple of times but recognize the staff as being very knowlegable, helpful and friendly. This is going to be my go to place for supplies and books."

"Beth was immediately helpful when I spoke with her on the phone to place an order. She put extra effort into meeting my request by doing some research after we spoke, then left a message with what she learned. The fact that Jerrol's delivers twice weekly to Upper County is a bonus. Thanks so much! Cindy Gregory / Mosaic Counseling Services"

"Friendly place!"

"The staff was super helpful in assisting us find what we were looking for. The variety and quality of items in the toy section is fantastic!"

"I have been shopping here since 1967 when I started at Central. As an alum I stop when I'm driving through to check out what's new. Always a fun place to browse and shop. The one thing I miss is the sweatshirt blankets. I have a number of these myself, given as gifts, and also given as graduation gifts for friends kids going off to Central, and I have embroidered their names on then below the logo. I wish you would get them back in the store. I love this store, thanks for providing me years of Central."

"Very nice service"

"The girl working at the counter was friendly and courteous. I didn't need help, but she offered with a smile."

"good place to buy what I need."

"Erin helped me with ordering two cook books that my daughter recommended. The books had been published several years ago and I did not know if they were still in print. Erin located both titles. She found one in England that was used in very good condition and she ordered it. The other was still in print and came from Oregon. She also noticed my bandaged finger from a recent surgery and we talked about it. She then sent me a thank you card and noted my "poor little finger". How personable is that! This is the kind of attention that just makes me want to keep coming back to Jerrols."

"I love all the art products and always enjoy browsing the books!"

"I bought some cubic blocks for a great-niece's birthday. The young woman waiting on me was very professional and fun to talk to."

"Picked up the tickets to "Chitty Chitty Bang Bang" at your store. Thanks for helping spread the good news about the local Ellensburg High School Play. The play was excellent, performed in the Tower Theater at CWU. The cast performed most professionally under the direction of a locally talented director,Anneliese Childress. the band and music was delightful and the host of high school players did a very awesome job!! The singing and acting was superb. What a wonderful afternoon performance!"

"I love the selection of children's books..."

"I love Jerrols. The customer service is out of this world!"

"Your staff is very friendly and anxious to please but they don't hover which is good. I like your new arrangements but it takes some getting used to. It seems more organized in that like things are together especially in the art/craft area."

"What I appreciated most was the happy and helpful staff interacting with all of the customers. They were engaging, friendly, and very knowledgeable."

"Efficient and friendly service!"

"Very helpful staff! Love this place"

"Your staff is always welcoming and helpful. I appreciate your community involvement!!!"