"Cara told me that she would check on an item that I was looking for and that she would call me; which she did the very next day. Excellent service."

"The staff at Stony Brook are very professional and helpful. Their machine service is second to none!"

"I loved the classes. Elizabeth is an excellent teacher and interacts well with the group. I also like that when I had trouble with the power for my machine, they knew exactly that it was the receptacle in my machine."

"Kara was extremely knowledgeable about the embroidery machines and was super friendly. Her knowledge helped me make the right purchase for me."

"I like that everyone in the establishment goes over and beyond. They take their time with you to explain everything. Even as far as repairs I feel they know more than just someone that cleans machines."

"Personal attention, going way beyond expectations for service, friendly staff, relaxed atmosphere, excellent work quality."

"Stony Brook Sew & Vac has consistently provided excellent service."

"Ericka was extremely patient and helpful in the class that I took this past Saturday. I have already signed up for another class with her."

"I love that you support your customers in every aspect ( learning, supplies, and service!) Thank you !!!"

"The staff is very helpful and pleasant. Every time I’ve visited your establishment I am greeted by the staff and any issues I had were resolved. I love shopping local. "

"I have been a long time customer and purchased many sewing machines, sergers, embroidery macines etc and vacuum cleaners over the years. There is no other place around that services these machines. Howard and his staff is always very helpful and knowledgeable. "

"Have been going to Stoney Brook for years. I love the staff, the classes and the service department.. "

"Very pleasant experience "

"I was amazed the sale girl found everything I wanted. The store will be great after all the products are put away. Sales girl was very nice and very very helpful. I always enjoy coming to the store."

"I am on my second Meile vaccuum in over 2 decades. The quality of the machines and Stony Brook's wonderful customer service is important to me. "

"Elizabeth was very knowledgeable and knew exactly what I was looking for. She also made some suggestions regarding a sewing issue I’ve been having. My only disappointment was not being able to sign up for a class as they are in the process of moving! Good luck with your move, Stony Brook! Looking forward to visiting your new location!"

"Howard as usual, you knew where to find everything in the store, hoop and non-stick needles. Thank you "

"Quick and efficient repair pickup. Also always love how your employees to help to carry the big vacuum cleaner to and from the car. "

"Staff is always willing to assist with any question that I ask. Extremely knowledgeable. "

"Repair was done in time stated and staff member was helpful and courteous."

"Friendly customer service "

"Friendly staff, clean store, great selection."

"Your staff was extremely courteous and helpful in making sure that what I came in for I could find and purchase. "

"The staff was very helpful and searched high and low for all the items we requested to purchase."

"The representative was very helpful ,She was able to Help me to make the correct purchase by looking up my past purchases.The awesome thing about all of that if she did it with a smile how lovely, and took my fear away ,the thought of the store closing"

"I like knowing I can get any questions about my sewing machines answered and get the correct accessories for each machine. The people who work here are knowledgeable and trustworthy. Thank you. "

"I appreciate your knowledge, helpfulness and the associates being courteous."

"I always feel like a valued customer. The staff is friendly, knowledgeable and helpful."

"Everyone was so friendly and professional. I was treated like family. Thank you and Blessings. Susan Simpson. "

"I just learned how to sew, and still have lots of questions and need help finding the proper items. When I come here, I get all my questions answered and find what I need. Sales help know what they are doing, and Linda is the best for helping me find coordinating fabric and colors. Love this store!"

"The owners of Stony Brook and their Staff make you feel at home in their store. They understand your needs. I like their fabric, embroidery design and stabilizer choices. Excellent quality products. Wonderful place to shop. "

"Everyone was so wonderful and knowledgeable, they helped me find the machine perfect for my needs and gave me a few options to choose from. I got to play with the machines and check out all their functions and test them with fabrics I brought. It was really an amazing experience and the process was so smooth and streamlined, I went in, talked of my needs, played with the machines, picked mine out, and purchased it. I never felt rushed and it was so nice. They take you through the whole process individually, so you really feel taken care of. "

"I had a Miele vacuum for 19 years and needed a replacement. I was able to see several different brands and was given the information and demonstrations I needed in order to make the best selection for me. While price is always a factor in this day and age, nothing compares to a dependable store with knowledgeable employees when it comes to making an expensive purchase that needs to last for many years. "

"All associates have been so pleasant and helpful. It is a great store with fantastic and knowledgeable service. So much product and information to offer all customers."

"If you love to sew, Stony Brook has a wide selection of items to choose from and is well stocked. The staff is friendly and knowledgeable. Looking forward to my next visit. "

"Very professional service; good classes, excellent service in regard to machine maintenance."

"Always curtius and friendly. Quality products."

"I just had my Dyson sweeper serviced. I have it it done several times now and am very pleased with the service."

"They take care of their customers like family! I drive them Crazy with phone calls and questions. But they are always reward to help me figure out why project I am working on. Thank you Stony Brook employees. "

"Loved the fact that I can take classes and buy the attachments needed for my machine without having to drive very far. I was also impressed with the fabric store in back. I have already told my daughter about your store and plan to visit again!"

"I didn't realize that this location was so close! I used to go to the Lawrence store. Everyone was super nice and friendly. Work was done quickly! Everything was explained to me. Low pressure!"

"Service was immediate, friendly and knowledgeable."

"It is so nice to come into your store and be greeted personally by your staff. Having staff to ask questions of and share project ideas is just wonderful!"

"Even though my vac and sewing machine are older, they were both repaired in a very short amount of time and are back in use. The staff are helpful and well informed."

"My sewing machine was repaired by experts and I love the way it runs since I had service also appreciated the pleasant staff! Thanks!"

"Glad to have my Miele vacuum repaired like new. There are not many establishments like yours any more so your excellent service is appreciated."

"Everyone is personable and knowledgeable. It is a very customer service oriented atmosphere. "

"Staff were friendly, knowlegable, and matched my purchase to my specific needs and budget."

"The staff is always extremely attentive and helpful. They are super friendly and are always smiling! Nothing to improve!"

"As always, love your StonyBrook staff! Y'all continue to be welcoming, pleasant, & helpful w/all my questions & needs. Love ya! Jo-Anne "

"I got a lot of questions answered. The salespeople are extemely helpful. I always have a great experience when I visit your store. I am so happy I purchased my machine there"

"The knowledgable and fun staff make my visits to the shop a great experience! Class room environment is awesome!"

"I alway enjoy coming to events at StonyBrook. Having classes to attend from different vendor and manufactures keeps the hobby interesting."

"The staff is very friendly and knowledgeable. I feel Stony Brook has a lot to offer novice and experienced sewers/embroiderers with supplies, classes and events."

"Took a sewing class. The instructor was excellent and the class enjoyable."

"Staff is pleasant & helpful. I was comfortable and able to see & hear the presentation. All in all - very enjoyable and informative! And not to mention - a very good bargain. Thanks!"

"The personal service is great and the quality of service and products is super."

"Very nice group of people. Very knowledgeable. Always learn something new when I am there."

"Very pleased with the whole visit. She was so sweet and accommodating."

"Everyone is always friendly and helpful."

"I am impressed with how willing your staff is to help and assist your customers in every way."

"Attended a sew exciting stitchers club. Fun and very informative as usual."

"The whole staff is very friendly and always call me by name which makes you feel like family"

"Alan was very helpful in guiding me to the right sewing machine for me and my daughter."

"Personal attention and advice."

"Friendly and informative salespeople. I did not feel pressured to buy anything, which is always a plus."

"Staff is always ready to assist with any question I have. I enjoy the classes and training provided by your staff."

"I thoroughly enjoyed the class, the staff, and the atmosphere!"

"I loved playing on the persona. Always have a great time at stonybrook, The staff are always willing to help."

"Very knowledgeable staff and extremely helpful. Classes are loads of fun!"

"Another awesome class at Stony Brook!"