Listen To What People Are Saying About Bob & Sons Automotive
 

"Always great"

 
Shawn Laroche
Concord NH
 

"The service is always excellent. I never have to worry that the job wasn't done right, and that I have to bring it back. Recommendations for further maintenance are given, and appreciated. I like the Earning of points and getting the discounts."

 
Cheryl Shepard
Manchester NH
 

"fast friendly"

 
Jerry Dornback
Manchester NH
 

"Personal and friendly service."

 
Diane Fisher
Goffstown NH
 

"Friendly and knowledgeable staff"

 
Joe Perrotti
Manchester NH
 

"I love their integrity and friendliness. I'm always satisfied with their work done to my car. But what I love most is the "loaner"!"

 
Doris Dupuis- Sgrulloni
Manchester NH
 

"This was my first visit for service and it was for an oil change for a foreign auto. They also did a thorough check-up for me and everything came back as excellent condition. They also offered to put on an Inspection Sticker even though it was not due for 4 months which is acceptable and I did not know this. Excellent work and very professional staff. You have to check this place out!"

 
Maryann Brown
Manchester NH
 

"I liked Bob and Sons right away. Mark is extremely respectful and helpful. Most mechanics I have been to have tried to take advantage of me and upsell services as much as possible. Mark is always honest and straightforward about the work that both mine and my boyfriend's car needed and I never felt like I was being scammed. "

 
Brianna Eveler
Manchester NH
 

"Vehicle was taken right away all services were completed within the time I was promised!"

 
Dominic Bramante
Bedford NH
 

"I have always been provided with the best of service at Bob's and Sons Automotive - I couldn't ask for better individuals to make sure that my automobile is in the best of driving condition, makes for less worries on my part. They are friendly, always available, and provide excellent service. Many Thanks for the superior service I have received. Sincerely, David "

 
David St. Cyr
Manchester NH
 

"Great communication of work that was needed and work was done on time as planned"

 
Carl Provencher
Hooksett NH
 

"I love that they explain with pictures and verbally I wouldn't change a thing"

 
Mary Hubbard
Manchester NH
 

"Great as always "

 
Shawn Laroche
Concord NH
 

"I know that my car is safe because Ron, Mark, Dennis and crew take lots of pride in their work. They are professional and always very responsive to all my concerns. Thank you guys for always taking good care of me and my car. Merry Christmas. "

 
Annette Loveday
Manchester NH
 

"The smiling staff and pleasant attitude. It's nice to know people enjoy their jobs."

 
Mary Dupuis
Pelham NH
 

"The service is accurate and quick, and finished when it's supposed to be finished. Thank you."

 
Curt Howland
Manchester NH
 

"when you text, make sure a phone number is in the text that can be called."

 
Randy Lowenberg
Amherst NH
 

"20+ year customer. These guys are Professionals!!!!! Work is always thorough, done right. and on time.It would increase my level of comfort to know that Ronnie and his staff will not retire until they see my obituary notice."

 
Tom Black
Manchester NH
 

"It was not a scheduled visit and yet the repair was done same day. I can always count on these men no matter what the issue."

 
Vicky Caulfield
Manchester NH
 

"Easy to work with. Extremely friendly. Honest about what needed to be done."

 
Eric Noll
Bedford NH
 

"Accommodating, courteous, knowledgeable, and efficient staff. "

 
April Smith
Manchester NH
 

"I know when I bring my car in that they will always give me an honest opinion as to what repairs need to be done. I trust them."

 
Melinda Murphy
Manchester NH
 

"very fast and accommodating with fast service"

 
Arthur Gregoire
Manchester NH
 

"Everything that they planned to service on my car was explained to me in a way that someone who knows nothing about cars could easily understand. I really appreciated that. They also quoted me that it would be about a 2 hour wait and they were pretty much spot on. While I waited for my car I was offered a hot cup of coffee and found myself very comfortable in their small waiting area. Overall it was a very good and very friendly experience and I am very thankful to all who helped me out??"

 
Sue Lord
Manchester NH
 

"It's because of Bob and Sons that I intend to keep my car forever! They do great work."

 
Jeanette Hood
Manchester NH
 

"I have been very pleased with the service of Bob's & Son's they are a great team."

 
Vivian White
Manchester NH
 

"I was pleased that the technician took the time to evaluate the entire vehicle and let me know what would need attention in the future."

 
Bob Girard
Bedford NH
 

"Gave me confidence in their diagnosis by sending email & text photos of problem areas, and made me feel like a valued client with their friendly service. I liked how when I called he recognized my name from the online service request. He also explained the needed repairs clearly and helped me sort them by urgency so I could schedule the work around my budget."

 
Cherie Greene
Manchester NH
 

"Professional and courteous manner no improvement necessary"

 
Mary Hubbard
Manchester NH
 

"given a loaner car while having repairs done"

 
Mae Merrill
Rochester NH
 

"Thank you for working me in on my day off."

 
Carol Garon
Manchester NH
 

"Everything was great."

 
Gerry McFarland
Manchester NH
 

"Called on short notice and you were able to get my daughter's car in, evaluated and fixed within one business day."

 
Kelly Morgan
Manchester NH
 

"Loaner car simplified entire process - did not tie up two people for p/up and drop off. Preliminary total car check list is good thing too - take care of issues big and small at the same time."

 
Mark Rynearson
Goffstown NH
 

"Staff is always courteous. The team explains any recommendations and keeps me updated on the status of my service. And they finished the job earlier than I expected!"

 
Hope Garner
Auburn NH
 

"Always correct in their analysis and work done right."

 
Dave Gilbert
Bedford NH
 

"It is such an easy place to take my car. Service staff is friendly, they do not talk down to the customer and have patience with even the difficult issues that need correction. Oh yea - they do a great job!"

 
Deborah Martel
Candia NH
 

"As always...a great experience!"

 
Ed Hiers
Bedford NH
 

"Friendly people, honest to a fault. Driven to guarantee top service and customer satisfaction. Have been using Bob & Sons for over 20 years and I wouldn't even consider going anywhere else. Not the cheapest, but unquestionably THE BEST!!! If you want your car fixed right the first time, look no further. Certified technicians happily and patiently answer all your questions. Computerized service records seem to be indefinitely maintained on your vehicle for future reference. Owner Ron Poirier, brother Dennis and cousin Mark are a pleasure to do business with. 3rd generation mechanic (Ron's son Ian) also very courteous and friendly."

 
Tom Black
Manchester NH
 

"Friendly staff answering all questions explain all procedures"

 
Mary Hubbard
Manchester NH
 

"Having a loaner car so I don't have to miss work."

 
Doris Dupuis- Sgrulloni
Manchester NH
 

"I have been very pleased with the service provided. I am on a limited income I find the past couple of times the cost exceeded what I thought I would be paying. Of course they recommended extra care for maintaining my car. Great people and great work... "

 
Vivian White
Manchester NH
 

"personel are very courteous and well knowledged about vehicles"

 
Arthur Gregoire
Manchester NH
 

"I was able to make an appointment very quickly when having my car inspected. And all work that was needed was completed the same day. I also liked the fact that you asked before doing any work on my vehicle. Thanks!"

 
Amanda Martel
Goffstown NH
 

"Very professional and friendly environment. They always know my name when I come through the door and that type of service goes along way these days. I'm never just a number. One area of improvement would be customer parking. The city location makes this tough but they are doing a great job regardless!"

 
John Wallace
Manchester NH
 

"I believe they're good and honest people!"

 
Brenda Fortuna
Manchester NH
 

"The people at Bob and Sons are very friendly, helpful and knowledgeable. They aren't pushy or dishonest. They explain things and make suggestions about which repairs are urgent and which repairs could wait when money is an issue. They do great work and work fast. Their prices, labor rates and part markups are reasonable, but of course I'd like to see the costs of standard maintenance items like oil changes and tire rotations be a little cheaper for those of us on a budget. Although I must say I went to a Valvoline Oil Change center once at couldn't believe how much they're charging for simple services. You can end up paying close to 100 bucks for an oil change there. I remember back when oil changes were about $20 for the longest time, then suddenly abut 10 years ago they jumped up to $40, $50, $60..."

 
Tim / Eric Daniels
Manchester NH
 

"The staff both at the counter and the mechanics that worked on my car were very thorough, and polite. They gave me a ride into work which was a huge help. They even saved the damaged parts to show me what was fixed when I went to pick up. Overall another great experience at Bob and Sons. As for improvement, the only thing I can think of is the pricing is a bit high when comparatively shopped around, but I think the added value of peace of mind that the job is being done correctly is worth the extra money."

 
Jake Urman
Portsmouth NH
 

"The loaner option was great!"

 
Brian Fanning
Epping NH
 

"Very professional and I loved the unexpected checkup in addition to repairing the issue I brought it in for."

 
Donna Briggs
Derry NH
 

"After having dealt with a couple of other shops - it is very nice to have you go over what is potentially wrong up front- tell us that you will evaluate the problem and get back with the results and actually do that in the time frame you give. Repairs in both times we have been in have been done on time and done well. Very satisfied with the overall experience."

 
Walter Hill
Goffstown NH
 

"We liked the flexibility of appointment times, drop off times, and call back details."

 
Kathleen Munley
Bedford NH
 

"Very good communication!"

 
Mark Rynearson
Goffstown NH
 

"Clean, efficient, friendly. I appreciated the text outlining service review and recommendations. Work completed quickly for amount quoted. I'll be back."

 
Marilyn Delay
Manchester NH
 

"got the work done quick"

 
Robert Gosselin
Manchester NH
 

"Bobs has a very professional team ready to do whatever they can for their customers."

 
Ellen Mc Collough
Manchester NH
 

"Very thorough but a little too costly."

 
Thomas Barnes
Weare NH
 

"By far the best customer service in Manchester."

 
Amer Albawwab
Manchester NH
 

"Very thorough and prompt service. I appreciate that I had a car given to me to use for a few hours while my car was in the shop."

 
Bill Mitchell
Goffstown NH
 

"The check engine light problem was diagnosed and resolved. When I contacted Marc and told him the engine light came back on after 1 day, he recommended bringing the vehicle back to see what they can do to resolve the problem and to determine if something else is causing the problem. Marc and his team are doing more than I can ask for in hoping this problem gets fixed for good."

 
Dominic Bramante
Bedford NH
 

"professional, being in business fifty years I think they got it RIGHT."

 
Rich Capuano
Windham NH
 

"Super friendly and loved getting the texts as an option of communication"

 
Amanda Powers
Manchester NH
 

"Mark kept me informed of progress and discussed work being done with prices prior to doing work"

 
Ann Blanchard
Manchester NH
 

"I love the text message scheduling, updates, etc."

 
Rhiannon McHugh
Manchester NH
 

"Quick service and a loaner given to help in the need for a vehicle while car was serviced."

 
Carl Provencher
Hooksett NH
 

"mark is always helpful and courteous. Always a pleasure to speak to"

 
Jen Chancey
Manchester NH
 

"I appreciated the high level of excellence and professionalism from the staff. I never felt like I was being sold something I didn't need or was being taken advantage of. When I pulled in for the first time, they knew who I was and called me by name right away!"

 
John Wallace
Manchester NH
 

"My car had broken down in the evening and was towed to Bob & Sons after service hours! As usual they provided excellent service. My car was running great the following day! Marc, Ron and everyone at Bob & Sons are great to deal with. (Honest and great service). Thanks again"

 
Jean Labrecque
Manchester NH
 

"I liked the fact that I came in expecting to need wheel bearings, and was told they were fine and didn't need to be replaced. Marc could have replaced them regardless and made more money, but established honesty and trust instead. He then made good suggestions to make my car feel better and safer, without any pressure or scare tactics like some places do. I took his advice and replaced old shocks and springs, and when I drove my car after, it felt and handled better than the day I drove it off the lot brand new, even though it now has over 150,000 miles. Marc processed a Monroe rebate for me, Ron signed us up for rewards and gave us Fisher Cats tickets, so I've got $95 coming in the mail, $50 towards our next service and a car that feels like new. Couldn't be happier and can't think of anything they could've done better. Oh yeah, I forgot I also got 10% off for being a new customer with a coupon I printed off their website."

 
Tim / Eric Daniels
Manchester NH
 

"Dennis had the tenacity to locate the problem, even though it was extremely difficult to find. I chose not to have the repair completed, due to the age of the vehicle and the cost of repair. I should point out that Dennis always finds the source of automotive ailments. His troubleshooting skill is unmatched."

 
Bob Girard
Bedford NH
 

"Every visit is the same. Excellent quality work every time. Always kept up on progress of work being done via text or phone call. Would not ask to change anything."

 
Dave Dery
Bedford NH
 

"I love the fact that you take the time to explain the problem in layman's terms.....and having a loaner so I don't miss work is ***Awesome***!"

 
Doris Dupuis- Sgrulloni
Manchester NH
 
 
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