Listen To What People Are Saying About Cassill Motors
 

"It was fast"

 
Scott Edenfield
MARION IA
 

"Friendly and helpful customer service staff at Cassill (Martha and Adam) make getting your car repaired a not-so-painful thing! My pick up time was a little late, but the driver was friendly and personable."

 
Michelle Parkin
CEDAR RAPIDS IA
 

"The service staff understood our needs and were able to take care of us."

 
Barclay Woerner
CEDAR RAPIDS IA
 

"How they care about their customers, and want them to be safe. "

 
Jo Robbins
AMANA IA
 

"You are very thorough in explaining the problem when servicing my vehicle. "

 
Gary Apfelbeck
CEDAR RAPIDS IA
 

"The staff is always friendly eager to help. They make you feel valuable. "

 
Michael Martin
CEDAR RAPIDS IA
 

"My vehicle was done before I expected. Awesome service today as always. Thanks guys"

 
Lydia Haig
CEDAR RAPIDS IA
 

"Everything was excellent. This was my 1st experience as I recently have had major issues on my 1986 Ford Ranger, have spent a lot of money and still issues didn't seem to be resolved. My brother Jon listens to Jay Cassill Saturdays on WMT and he suggested I try Cassill. Best suggestion I could have had. So far everything seems to be resolved. At that age I may expect issues to crop up but the ones that I have had for a long time are no longer there. Just wish I would have come there a long time ago. You all mentioned that the last guy that worked on my truck didn't hook up a temperature wire or something like that. Instead of telling him about it, I will just transfer over to you. I took some CSR training once and they said that what they feared most was not the person that complained but the ones that were silent and moved on to a competitor - that would be me. Thanks."

 
Daniel Mcwhinney
MARION IA
 

"Cassill motors found the problem I was having with my vet and did a nice job fixing the problem, They treat me fair"

 
Joe Konecny
CEDAR RAPIDS IA
 

"Everything went great quick friendly thanks."

 
Brent Stickling
cedar rapids ia
 

"I had a battery problem over the weekend. I called in for an appointment and I was told to bring the car in right away if I could. The battery checked out okay but I was told there could be a bad cell which caused my problem on the weekend. Based on the age of the battery and with winter around the corner, I elected to have a new battery put in. It was all done in a short time which I really liked."

 
William Schatz
CEDAR RAPIDS IA
 

"Always appreciate the great service and the ride to work when I drop off one of my vehicles. I recommend the Cassill Service Department highly."

 
Chris Rolwes
CEDAR RAPIDS IA
 

"How quickly attention to my concerns was addressed. How professional everyone at Cassill treats the customers. Same day inspection and repair. Price was a bit higher than expected. I fully trust that quality of work."

 
John Becker
Cedar Rapids IA
 

"Crystal is awesome."

 
Jennifer Rake
VINTON IA
 

"I like working with Adam and Crystal. They are always eager to help."

 
Kendra Lown
WALFORD IA
 

"We had a stow-away seat that needed to be repaired. It turned out the necessary part for the repair had been returned to the vendor and was no longer in stock. We live out of town and did not want to make another return trip. The staff made sure the repair was properly done in short order with other parts. The staff solved the problem. "

 
Daniel Schoepf
MUSCATINE IA
 

"I was very happy that even though I didn’t have an appointment they still had time to get my car in. That’s amazing customer service."

 
Kassandra Bain
CEDAR RAPIDS IA
 

"It is nice to see the boss working with the staff and on a Saturday even. Good job Jay!!"

 
Duane Frey
LISBON IA
 

"Friendly service and a call back from Adam!"

 
William Schatz
CEDAR RAPIDS IA
 

"I have always enjoyed working with Adam and the other two members of your service staff. They have always made me feel like I was "special" which cannot fail to make you feel welcome and appreciated. Then, too, I used your "ride home service" and once again the two drivers are fun to be with. The way your personnel have always treated me is great. "

 
Larry Bowen
CEDAR RAPIDS IA
 

"Service staff are very friendly and helpful. When quoted the price of repairs they are very close to what the quote and do the repairs as if the vehicle was their own. Done right "

 
David Loutsch
VINTON IA
 

"Quick service and friendly staff "

 
Ted Hootman
CEDAR RAPIDS IA
 

"They are just so all about the customer. Friendly, honest, and have great communication. "

 
Emily Tiedtke
CEDAR RAPIDS IA
 

"I liked that I had a minor problem with my car and they were able to get me right in. Another thing I like is that everyone is so friendly. Cassill Motors is a really great place."

 
Laura Kline
CEDAR RAPIDS IA
 

"Everything was great. Martha is a huge asset to your business."

 
Jeff Veigelt
WILLIAMSBURG IA
 

"Service was prompt. Easy to drive in/drop off my car. Very pleasant reception area. Staff always courteous. Prices reasonable. For past visits: I have appreciated that only the necessary services are performed. There is no "overselling." I am notified of potential upcoming issues (e.g., air filter may be close to needing replacement, etc.). "

 
Jane Corey
CEDAR RAPIDS IA
 

"always like interacting with crystal."

 
Richard Kadlec
CEDAR RAPIDS IA
 

"I like that they always clean my vehicle after maintenance is finished."

 
Michael Martin
CEDAR RAPIDS IA
 

"Can't think of one thing. Everything was optimal."

 
Ron Zachariasen
CEDAR RAPIDS IA
 

"Thanks for getting me in on Friday to have the transmission serviced. I always appreciate the service and help I get from the Cassill Motors Service Dept!"

 
Chris Rolwes
CEDAR RAPIDS IA
 

"The car wash was a fantastic surprise! "

 
Grec Chlystun
MARION IA
 

"No complaints excellent service"

 
Janet Ireland
MARION IA
 

"EVERYTHING! I won't go anywhere else. Thank you!"

 
Brad Lown
CEDAR RAPIDS IA
 

"My problem was diagnosed quickly and the problems were solved expeditiously."

 
Charles Popeck
FAIRFAX IA
 

"Chystal was very helpful and friendly. "

 
Gary Unruh
MECHANICSVILLE IA
 

"Getting my car washed. That was an unexpected surprise. As far as improvements--a small one would be to have more variety of magazines to read in the waiting area."

 
Matthew Hunter
JACKSONVILLE AL
 

"You were so responsive. We didn't have an appointment, but were concerned that the van maybe shouldn't be driven given the horrible noise it was making. You looked at it and confirmed the problem. We didn't expect to be able to get the work done for 1 to 2 weeks and it was done in 2 days!! Thank you! We refer everyone we know to you. You're the only place we trust."

 
Sylvia Anspach
CEDAR RAPIDS IA
 

"They fit me in 2 days early to get my wheels done"

 
Brett Lerch
CEDAR RAPIDS IA
 

"Courteous and helpful staff. I always feel like I am with friends when I visit. "

 
Dick Briggs
CEDAR RAPIDS IA
 

"Outstanding experience once again! "

 
Martin Richards
CEDAR RAPIDS IA
 

"Nothing needs to be improved...always friendly service. I mention Cassill to anyone looking for a car! Best car buying experience I have ever had!"

 
Patricia Rasmussen
CEDAR RAPIDS IA
 

"Timeliness of service. Knowledge and courtesy of the staff"

 
Richard Moss
CEDAR RAPIDS IA
 

"Comfortable wait area with snacks"

 
Janis Peacock
CEDAR RAPIDS IA
 

"Liked Everything. Nothing to improve at this time. "

 
Mike Hudge
WALFORD IA
 

"I called first thing in the morning with an emergency car problem and Martha got me in and helped right away! Adam called within hours to discuss the problem and my car was fixed the same day - thank you!"

 
Michelle Parkin
CEDAR RAPIDS IA
 

"THE SERVICE FAST "

 
Joe Konecny
CEDAR RAPIDS IA
 

"Ease of making an appointment and getting in during the same week. The lady at the service counter was professional and friendly. While waiting, I walked around to check out SUVs and was thankful I was not be pressured by a salesman. "

 
Anita Woodroffe
ATKINS IA
 

"Great service"

 
Andrea Williams
CENTER POINT IA
 

"Quick service and courteous service personal"

 
Lyle Lemke
CEDAR RAPIDS IA
 

"It was pleasant. They kept us informed of the vehicle status."

 
Edward Duran
CEDAR RAPIDS IA
 

"Got me in quick at a time that worked. Diagnosed and solved the problem quickly and for a reasonable rate."

 
Mitchell Digmann
CORALVILLE IA
 

"Great people to work with, work was done faster then book called for and cost reflected that, I feel that you run a very trustworthy shop, you have my business!"

 
James Philipp
CEDAR RAPIDS IA
 

"You did a "rush job" on the van because it had a wheelchair ramp and you knew my daughter depended on it."

 
John Koch
CEDAR RAPIDS IA
 

"Work completed as scheduled and the loaner car was much appreciated, makes life easier"

 
Douglas Glanz
CEDAR RAPIDS IA
 

"Great service. Didn’t have to wait too long. "

 
Courtney Stubblefield
MARENGO IA
 

"Tbe friendliness. "

 
Kathryn Walker
CEDAR RAPIDS IA
 

"You make it a very comfortable place to wait while getting my vehicle worked on. I really didn't want to leave!"

 
Shawn Fay
CEDAR RAPIDS IA
 

"Well as always great service from Cassill service Department. My appointment today wasn't til 430 and they were able to get my SUV in early and done before my actual appointment. You guys rock. Thanks Krystal as always GREAT JOB Thanks Lydia"

 
Lydia Haig
CEDAR RAPIDS IA
 

"Great service and communicated with me!! That is huge!!"

 
Kevin Posekany
ROBINS IA
 

"Customer service is awesome!! ?? "

 
Stephanie Heims
FAIRFAX IA
 

"I was pleased with the friendly staff and how quickly they were able to get my vehicle in for service."

 
Scott Slaymaker
CEDAR RAPIDS IA
 

"Very friendly and helpful people working here! "

 
Jeneane Ackerman
WILLIAMSBURG IA
 

"They are always professional and “speedy” in their service!"

 
Todd Greer
CEDAR RAPIDS IA
 

"Crystal is great."

 
Richard Kadlec
CEDAR RAPIDS IA
 

"Prompt friendly service. "

 
Keith Plate
IOWA CITY IA
 

"A great service department!"

 
Laura Kline
CEDAR RAPIDS IA
 

"Every time we bring a vehicle in for service, you ALWAYS do what you SAY you're going to do...... We have the extended warranty on one of our vehicles, and the warranty company is ALSO excellent.. In all the years we've been dealing with you (5 vehicles), we have NEVER had a problem, because you always back your work, and if it's not right, you MAKE IT right.. For that, we are thankful........... Everything at your dealership is top shelf.... Keep up the good work!!!!"

 
Bill Voinovich
MARION IA
 

"I always appreciate the thoroughness of my appointments. I know they’re actually performing the service checks, unlike other service centers that just put check marks on a sheet of paper."

 
Jason Furler
MARION IA
 

"I received an unexpected savings of more than $300 because my brake pads and rotors actually did not need to be replaced after all. The noisy brakes were simply dirty grit-filled rear brake drums. Cassill's service team cleaned those for me and I was on my way."

 
Peggy Duncan
MARION IA
 

"Staff was very friendly and would ask if I needed anything while I was waiting for my car to be serviced."

 
Jerri Springman
CEDAR RAPIDS IA
 

"I was especially impressed by the personal interaction of everyone with whom I spoke: Martha, Chrystal, Jay, and others whose names I don't recall, as it was our first meeting. The family atmosphere is phenomenal. "

 
Kevin Nebergall
CEDAR RAPIDS IA
 

"Service staff is knowledgeable, diligent, honest and welcoming. Very refreshing compared to the other dealers and repair shops."

 
Christain Jacobsen
CEDAR RAPIDS IA
 

"What I liked most was the friendly service that I received from the employees. They went over and above to attend to me and then notified me when my vehicle was ready to be picked up. I could not see anything that needed improvement. Everything was done in a professional manner."

 
James Wilson
CEDAR RAPIDS IA
 

"My visit to Cassill was very productive. Thank you!"

 
Ann Rogan
CEDAR RAPIDS IA
 

"Great customer service"

 
Jennifer Vaske
WALFORD IA
 

"The Cassills staff is always friendly and efficient. I absolutely trust my car with Cassills. "

 
Charles Blades
CEDAR RAPIDS IA
 

"Very friendly staff who communicated well from start to finish! Love coming to cassill because everyone acknowledges you like they know you even if it’s your first time! "

 
Hallie Lynott
NORTH LIBERTY IA
 

"I always like the fact that I can trust your service staff and what they tell me is needed for my vehicle. That trust is very important to me. You also let me use a loaner vehicle since my appointment was several hours. As I live out of town that is always appreciated so I can get lots of errands done! I tell everyone who is looking for a vehicle to try out Cassill. I really appreciate your honesty, helpfulness and integrity. Thanks so much!"

 
Vicki Pruess
CLARENCE IA
 

"The atmosphere is very friendly. "

 
Liz Drury
MARION IA
 

"When the car wouldn't start after having been serviced, they kept it overnight, to get to the bottom of the problem. Although it was an inconvenience to leave the car, after the trip out to get it, and another trip to go back, again, to pick it up, we can understand that the younger helpers will learn from the mistakes they make."

 
Frank Takes
CEDAR RAPIDS IA
 

"every thing was great just don't think it should take over an hour for a oil change when you have an appointment !"

 
Kelly Crandall
CEDAR RAPIDS IA
 

"I liked all of the options in the waiting area. Tv, water, coffee, cookies, etc"

 
Frankie Gusta
CEDAR RAPIDS IA
 

"Crystal Blue and Adam are great. "

 
Richard Kadlec
CEDAR RAPIDS IA
 

"Nice waiting area and good service."

 
Scot Davidson
MARION IA
 

"fast attention and good service "

 
James Philipp
CEDAR RAPIDS IA
 

"Staff seems to get along well and are willing to assist the moment you enter. Staff go above and beyond to see that you are comfortable. "

 
Timothy Garrity
CEDAR RAPIDS IA
 

"Yes"

 
Aaron coleman
ATKINS IA
 

"Yes"

 
Brad Johnson
CEDAR RAPIDS IA
 

"Friendly, efficient and very professional. Starting issue on vehicle solved after another repair shop failed to find the problem."

 
Duane Crock
CEDAR RAPIDS IA
 

"Martha and Adam are the best. "

 
Asphalt Restoration
CEDAR RAPIDS IA
 

"Yes"

 
Stephen Petersen
CEDAR RAPIDS IA
 

"Nothing......the service people are awesome they make for an enjoyable experience."

 
James Moses
FAIRFAX IA
 

"This visit I had my tires rotated and I think they forgot to reset the tire pressure monitor. My wife made it to Edgewood Rd and the Tire Warning light came on. All of my tires were 32 psi and below, so that also could be a factor. I would have thought they would have inflated them to 35 psi at least. I inflated my tires at home and reset the Tire Monitor System. My last visit I had a tail light replaced in the same vehicle and when we went to drive away the "Trunk Open" light would not go off. I also had my oil changed and when I got in I noticed they hadn't put a oil changed sticker in the window.They took it back inside and adjusted the trunk and put a sticker in the window. "

 
Randy Lowenberg
CEDAR RAPIDS IA
 

"The service was exceptional. & the work was done very quickly . Suoerior company & staff! I will never take my vehicle anywhere else & will always refer people to Cassill motors . "

 
Shane Stewart
CEDAR RAPIDS IA
 

"I went in to get my oil changed and after it got changed the worker told me what else they looked and if it was good and told me a part was starting to show wear and that we would keep an eye on it for next time and they even washed the car"

 
Josh Hinrichsen
MONTICELLO IA
 

"Adam once again went above and beyond! No improvements needed. Amazing staff!"

 
Kendra Lown
WALFORD IA
 

"Martha is super"

 
Kim Hennes
OXFORD IA
 

"The work was done in a reasonable amount of time and was done very well. Thank you! "

 
Elizabeth Levi
CEDAR RAPIDS IA
 

"Everyone say Hi and talk to you, just the little things like just saying hi, amounts up big, I have been in there a lot and yet not seen one person in the company not have a smile"

 
Tom Gordon
CENTER POINT IA
 

"Everyone was Awesome!! Thank you Jay Cassill and Martha!!"

 
Jennifer Rake
VINTON IA
 

"Got the vehicle in right away and provided a user car for a very busy collage student"

 
Brant Simpson
CEDAR RAPIDS IA
 

"We have finally found a mechanic for our large Diesel Mercedes Van that is trustworthy and reasonably priced. For years we took it to the Mercedes dealership because first it was under warranty and secondly we couldn't find a diesel mechanic willing to work on it. Cassill has been nothing but friendly, helpful and excellent. We have definitely found our go to mechanic for all of our van's needs as well as the other vehicles that we own!"

 
Courtney Stubblefield
MARENGO IA
 

"It's really hard to call/get through to your service department as they are so busy. I had to call 4 different times bc I would get transferred to service, it would ring & ring & then go back to the "it's an awesome day at Cassill Motors!" Lady. Online scheduling would be nice!"

 
Megan Hart-Fernandez
CEDAR RAPIDS IA
 

"Service dept. was very flexible and helpful is scheduling this visit. "

 
Keith Plate
IOWA CITY IA
 

"Friendly and helpful staff that knows who you are when they see you, and always try’s to meet our needs. I do not have any suggestions for improvements at this time."

 
Justin Speed
ANAMOSA IA
 

"I dropped the car off earlier than the scheduled appointment and the servicing was completed before the actual appointment time. Saved us an extra trip to town the next day!"

 
Scott Smith
SOLON IA
 

"Very friendly and helpful from start to finish. Most importantly they keep you informed when they have your vehicle you don’t have to worry about calling them back to find an answer they will call you "

 
Christopher Cortez
HIAWATHA IA
 

"The extra staff available to get the doors open and closed it was below 0 they day I drove in....service was as fast as possible so I was on my way in no time...... Thanks"

 
Janis Peacock
CEDAR RAPIDS IA
 

"My Van was detailed and it looked great except it didn’t look like the Third row seat was vacuumed out, still some crumbs from my kids. Otherwise it was a good job."

 
David Andrew
VAN HORNE IA
 

"They got us in quick keep up the good work"

 
Catherine Lorenzen
HIAWATHA IA
 

"the friendly personal"

 
David Loutsch
VINTON IA
 

"I'm always treated like a friend, not just a customer. "

 
Barb Henry
CEDAR RAPIDS IA
 

"You got me in right away"

 
Katherine Mclaren
CEDAR RAPIDS IA
 

"Adam is GREAT!! He is very personable and knows his stuff. Always look forward to working with him."

 
Kendra Lown
WALFORD IA
 

"As always the service people and everyone at Cassil makes you feel at home. I am always sastified with the work that's been done to my car and after today, i even feel great after having the problem my car had being fixed, now it's smooth with no noise. Thank you so much. And honestly, i think nothing should be improved, just keep up the good work. Plus, i appreciate the free oil change i get for just having the Cassil Motprs sticker at the back of my car. "

 
Grace Bahati
CEDAR RAPIDS IA
 

"You people just do good!"

 
James Philipp
CEDAR RAPIDS IA
 

"Everyone is always friendly and helpful. And service is provided in a timely manner. And I love that you always wash my car :) That's the icing on the cake!"

 
Susan Furman-Miller
CEDAR RAPIDS IA
 

"Very professional"

 
Sherri Thurston
Walford IA
 

"We knew today might be a long visit for the repair and we came prepared with a book and stuff to do but just a short two hours later the work was complete! The whole team worked hard to complete the work, knowing I had to wait for it because I love quite a ways out of town! Excellent customer service !"

 
Courtney Stubblefield
MARENGO IA
 

"QUICK SERVICE"

 
John Arnold
CEDAR RAPIDS IA
 

"Awesome service"

 
Whitney Olson
CEDAR RAPIDS IA
 

"Speedy and thorough. No issues."

 
Frank Takes
CEDAR RAPIDS IA
 

"Cassill has never been anything but honest in all the years I've dealt with them... That's one of the reasons I am a constant repeat customer, and will continue to be... Best dealership I have EVER done business with....."

 
Bill Voinovich
MARION IA
 

"Everyone is so friendly and helpful. Couldn't ask for much more."

 
Carol Lamont
MECHANICSVLLE IA
 

"Great visit no complaints!!"

 
Jhaime Frazier
CEDAR RAPIDS IA
 

"Very friendly service as always."

 
Bonita Martin
CEDAR RAPIDS IA
 

"As always everyone was courteous and helpful. One thing I thought needed to be done was pointed out to me it wasn't needed at this time. It is now on the watch list. Thank You!"

 
Michael Bentley
CEDAR RAPIDS IA
 

"My visit was just for an oil change for my college age son's car. Your service staff is great. Crystal fit an appointment in without much notice from us while he was home on break. We greatly appreciate that since we got busy and almost forgot to call for an appointment! Only thing I would change is I would have appreciated a call before a license plate light bulb was replaced at a cost of 20.00. I think this was just an oversight as we have never had that happen before. If we were just told we would have replaced it ourselves at home. All was fine though, as Adam offered to remove the labor charges and I paid for the bulb. Very fair! I really appreciate all of the wonderful service and your great staff. I tell everyone about the great service I receive at Cassill! : ) Thank you!"

 
Vicki Pruess
CLARENCE IA
 

"Adam wasn't happy with the wash after the oil change, said it was streaked and sent car back to be redone. That to me is caring about your customer."

 
Cheryl Harris-Waskovich
CEDAR RAPIDS IA
 

"I like that Cassill listens to my concerns, before and after they have repaired my car."

 
Danielle Ellickson
CEDAR RAPIDS IA
 

"Always feel welcomed and cared for."

 
Calvin McGovern
MARION IA
 

"All your people are very friendly and your facility is very clean. I now trust Adam's advise and even though I received a steep bill I know it was money that was needed to be sent and money that was well spent. Thanks Adam. Also when Adam told me what was wrong I thought you would need the vehicle for a couple of days. All the work was done in one day. Excellent."

 
Richard Colwell
DES MOINES IA
 

"your service advisers are excellent. your snacks in the waiting area...not so good."

 
Richard Kadlec
CEDAR RAPIDS IA
 

"Cassill's knowledge of the auto industry is phenomenal. Cassill recommended their Yokohama tires. I LOVE these tires. Better ride and quieter too. Big difference from my old Michelin tires. As far as improvement? It seems a simple oil change takes a long time (an hour). I've learned to expect that wait time as the norm. I still would not take my car anywhere else for service or repairs."

 
Peggy Duncan
MARION IA
 

"Very helpful "

 
John Ferden
SWISHER IA
 

"John Mueller and everyone in the service center has always given me first class customer service. "

 
Hannah Scribner
CEDAR RAPIDS IA
 

"You are always friendly Greet customers with a smile and provide great service promptly. "

 
Judie Walton
CEDAR RAPIDS IA
 

"To walk out to a washed vehicle, the best service for even the smallest of job. "

 
Diamond Edge
CEDAR RAPIDS IA
 

"Options were explained well on the phone, I knew what to expect when arriving. Clean and neat service garage, friendly female:) customer service counter people. Diagnosed a dying battery and were able to fix drain plug with larger one, which saved me money on my limited budget. Good experience. Thanks!"

 
Michelle Parkin
CEDAR RAPIDS IA
 

"They got our car in and serviced on fairly short notice. "

 
Brad Hawley
CEDAR RAPIDS IA
 

"I liked the prompt service, getting my car fixed and back to me quickly and being honest about the issues with my car. The prices are a little expensive and that defiantly is an issue when comparing auto service centers."

 
Brielle Searl
CEDAR RAPIDS IA
 

"I had great friendly service. No hassles. Straight forward group to let you know what's going on. So there are no surprises."

 
Ted Gifford
LISBON IA
 

"Saturday hours! Very welcoming for first time customer."

 
Kathy Arnold
CEDAR RAPIDS IA
 

"GOT VEHICLE HOME AND DIDNT START AFTER SHUTTING IT OFF, CALLED JAY, SWITCHED VEHICLES, NICE TO KNOW I HAVE JAY IN THE TRUNK,LOVE KRYSTAL'S HONESTY,AND AND HER ABILITY TO MAKE ME FEEL AT EASE ABOUT SITUATION WITH MY VEHICLE."

 
Bonnie Oxley
CEDAR RAPIDS IA
 

"Very quick turnaround and as always friendly staff. Martha and Crystal are awesome at the service desk."

 
Steve Christoffersen
CEDAR RAPIDS IA
 

"Quick, friendly, and competent service even at the hour of 5:00 p.m.! Thank you."

 
Ann Rogan
CEDAR RAPIDS IA
 

"quick and very friendly people"

 
Cindy Orcutt
CEDAR RAPIDS IA
 

"Employees were polite and efficient. Work was done in a timely manner. "

 
Janet Ireland
MARION IA
 

"Resolved my problem that I had been dealing with for several years "

 
Scott Erdman
CEDAR RAPIDS IA
 

"Great communication re: the things we asked to have checked and what was found. The information provided made decisions on what to have done on this visit uncomplicated. Super customer service! Happy customer, no improvement needed. "

 
Kathy Taylor
MARION IA
 

"Everyone was very helpful from scheduling to the advisor to the end of the process."

 
Brad Johnson
CEDAR RAPIDS IA
 

"Quick, professional, friendly staff. "

 
Dwayne Weibold
HIAWATHA IA
 

"Prompt service "

 
Julie Hessenius
VINTON IA
 

"Very responsive to my calls and questions. Quick scheduling. Explained everything they were doing and why. "

 
Sheryl Payton
CEDAR RAPIDS IA
 

"Everyone kept me up to date on the service and got me in quickly w/o an appt."

 
Doug Beadle
CEDAR RAPIDS IA
 

"Brought my truck to Cassill motors and Jay took care of all my issues quickly and at a fair price. Highly recommended CASSILL MOTORS BILL"

 
William Luering
CEDAR RAPIDS IA
 

"Friendly helpful staff. Easy to set up appointments. I had an oil leak after an oil change. Stopped in without an appointment for them to check it. They found the problem, fixed it in a timely manner. Thanks cassill "

 
Ted Hootman
CEDAR RAPIDS IA
 

"I loved the car wash! "

 
Laura Kline
CEDAR RAPIDS IA
 

"knowledgeable and friendly staff!"

 
Daniel Reyner
MANCHESTER IA
 

"your service desk crew is excellent. Your snacks...not so much."

 
Richard Kadlec
CEDAR RAPIDS IA
 

"Love Castill Motors - have for years! They make it a point to personalize all service. I will ALWAYS be thankful for Jay taking his time to come to my house to take care of a vehicle problem shortly after my husband died! In my opinion, they are THE BEST dealership and service department around! "

 
Susan Medberry
CEDAR RAPIDS IA
 

"Had an emergency and called the shop to inquire as to whether they could squeeze my daughter's car in for a check up. Jay was more than willing to do so, and as a result, the problem was taken care of very quickly, and for that, I am thankful, not only to the shop, but Jay also, for being willing to lend a hand when we needed it....THANKS to all..."

 
Bill Voinovich
MARION IA
 

"I have confidence in the quality of service I always get when my car is serviced. Thanks so much!"

 
Coral Dye
CEDAR RAPIDS IA
 

"Martha is fantastic! Very responsive and knowledgeable!"

 
Paul Hayes
CEDAR RAPIDS IA
 

"I like that everyone knows who you are and call you by your first name. Everyone is always very friendly."

 
Kim Hennes
OXFORD IA
 

"The people there are very friendly and nice. The only problem we had was that we requested when setting up the appointment ahead of time that one seat be checked out because it did not go down to collapse it. I'm not sure what went wrong, whether it did not get checked or the wrong seat got checked but it still wasn't working. Jay came out and looked at it before we left and we will have it looked at the next time. We know things can get mixed up and know you will make it right the next time. Maybe the improvement would be to make sure communication with those working on the vehicle is understood??? "

 
Daniel Schoepf
MUSCATINE IA
 

"Friendliness of staff; prompt service; staff keeps you informed of whats happening with your vehicle"

 
Carol Lamont
MECHANICSVLLE IA
 

"You're very efficient and friendly. And can be trusted. "

 
Rita Bilsland
LOWDEN IA
 

"Staff is always friendly and knowledgeable. If there is ever a question, Jay has an unbelievable amount of knowledge and is one of the best at diagnosing a problem."

 
James Hanson
CEDAR RAPIDS IA
 

"Personal attention"

 
Tom TakesConstructionInc
CEDAR RAPIDS IA
 

"You were flexible in dealing with my scheduling challenges, which I really appreciated. You also really pushed hard to get the job done in the timeframe that I had. What I appreciated most was how you all treated my truck while it was in your care. You even found something simple that needed to be fixed that was a safety issue and just took care of it without charging me extra. For the first time in years I felt like someone was trying to build a relationship with me instead of just doing a job. Well done! I'll be back for sure!"

 
Jeff Gleason
MARION IA
 

"Adam is one of the most honest good hearted guys that I have met in the car business. When there is an issue with any of my vehicles I am treated like it is his grandfathers personal vehicle getting taken care of. I am taken in as being part of the family! Due to the great service, the atmosphere around the whole service department I will only be servicing my vehicles at Cassill Motors. Thank you for making sure there are still true Genuine people in the car business. "

 
Diamond Edge
CEDAR RAPIDS IA
 

"I cannot thank you enough for being honest and kind. That is hard to find in the car repair/service business. I am so grateful to have found you! I will be back!"

 
Courtney Stubblefield
MARENGO IA
 

"Excellent in checking vehicle out and caring about customer"

 
John Eadie
SWISHER IA
 

"I received exactly the car I was looking for with great help."

 
Chelsea Franck
Cedar Rapids IA
 

" Brought my truck in because the air conditioning was not working. Was worried that it might be a major problem, however, was just a loose wire. Cassill Motors has made a believer out of me from the day we purchased the vehicle. It is a pleasure to work with the friendly and knowledgeable staff of Cassill Motors. "

 
John Ferden
SWISHER IA
 

"It was great."

 
Frank Takes
CEDAR RAPIDS IA
 

"made a recommendation for a repair, with out pressuring us to get it done right away. as far as improvment, we bought a quality car from you guys so we dont come in much and when we do we dont have any problems. enough said!"

 
Dan Burke
CEDAR RAPIDS IA
 

"I wouldn't change a thing , can't say what I would do differently!!!!"

 
Dennis Hromidko
SWISHER IA
 

"As always fast and friendly service that is priced right."

 
Michael Bentley
CEDAR RAPIDS IA
 

"Everyone was friendly and went out of their way to help."

 
Steve Bowman
CEDAR RAPIDS IA
 

"Polite, efficient, professional service...always. never any high pressure tactics...no B.S. about repairs that "need to be done". More choc. chip cookies in the waiting room!"

 
Christopher Smaby
CEDAR RAPIDS IA
 

"excellent service by staff at service counter "

 
Scott Carbaugh
SOLON IA
 

"Everyone is so friendly! Thanks for having me sign up for the rewards program!"

 
Jeneane Ackerman
WILLIAMSBURG IA
 

"My car was expected done on Monday afternoon , possibly Tuesday morning. It wasn't done on Monday, that was fine, a courtesy call would have been appreciated."

 
Cindy Henle
CEDAR RAPIDS IA
 

"From getting me in for service, getting my car’s recall taken care of from a third party, keeping me updated and the quick check out, I am sold! Best service in town! Thank you. "

 
Martin Richards
CEDAR RAPIDS IA
 

"Previous service was excellent, but the most recent service they said they could install something and then they ended up not being able to install after I drop the car off "

 
Dan Bohnsack
CEDAR RAPIDS IA
 

"The people!"

 
Tom Gordon
CENTER POINT IA
 

"The service was done quickly "

 
Joe Konecny
CEDAR RAPIDS IA
 

"This was one of the top experiences I've had with Cassill Motors. I typically get good care, but today was so top notch I even told Billy I "felt like a Queen". From Jay's smile when I pulled in, to Martha's detail, time and personal attention when I checked in, to Billy's friendly shuttle service, to the personal delivery of my car at work (they even parked it for me in the mess of parking we have!), the entire experience made my day. I was so shocked when Martha made the check-in call that my coworkers even took note of my reaction. Thank you. Thank you. Thank you. THANK YOU for the great service. I am so pleased."

 
Jodie Stoessel
CEDAR RAPIDS IA
 

"Everyone was very helpful and caring. "

 
Mark Toale
INDEPENDENCE IA
 

"loved the fast service and the free car wash but it would be nice to have the vehicle dried after washing so as to not leave spotting. "

 
Roberta Kayser
CEDAR RAPIDS IA
 

"Fast and friendly."

 
Chris Bond
CEDAR RAPIDS IA
 

"Been doing business with Cassill Motors since day one, Good honest family business, goes above and beyond for the customer from the sales people right on down to the service dept."

 
Terry Reid
CEDAR RAPIDS IA
 

"Everything was awesome as usual. Friendly and efficient staff took care of everything I needed. "

 
Julie Hessenius
VINTON IA
 

"Once again, your team came to my rescue! It is VERY comforting to know if I have car trouble, I can pick up the phone and you will be there to help. Thank you!!!"

 
Dawn Embretson
CEDAR RAPIDS IA
 

"Love your ice cream bars and comfortable waiting area and quality of workmanship "

 
Donald Washburn
CENTER POINT IA
 

"Every employee was friendly and prompt. The whole area is clean and well kept. Keep up the good work!"

 
Jeannie Parr
CEDAR RAPIDS IA
 

"keep on smiling "

 
Mike Berry
NEWHALL IA
 

"Ride home and back to pick up car. Timely repairs."

 
Curtis Updegraff
SOLON IA
 

"Service is ALWAYS excellent, and staff is very good at what they do.. Pleasure doing business with them."

 
Bill Voinovich
MARION IA
 

"Friendly staff and Reggie is very helpful! He's a keeper!"

 
Andrea Williams
CENTER POINT IA
 

"Staff is courteous and knowledgeable. Outside seating for us smokers waiting for services to be completed. "

 
Scott Smith
SOLON IA
 

"Excellent service at Cassill motors. Jay you should be proud of your staff. Martha, Krystal and all others (I didn't catch their names) including the mechanics. Keep up the great work and trust worthy service. "

 
William Luering
CEDAR RAPIDS IA
 
 
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