Listen To What People Are Saying About Cassill Motors
 

"Always pleased with Cassill Motors. They fit me in for an oil change, dropped me off at work and the car was done earlier than expected. Friendly service as well."

 
Leigh Gaddis
CEDAR RAPIDS IA
 

"I love how friendly everyone is. My daughter wanted to stay even after our vehicle was ready!"

 
Lee Rozeboom
CEDAR RAPIDS IA
 

"I need out fast to go to work and they did it thanks genny flatberg "

 
Charles Flatberg
VINTON IA
 

"Very professional "

 
Michelle Hilton-Moes
CEDAR RAPIDS IA
 

"Locally owned and staffed. Some nice amenities. "

 
Tom Cahalan
NORWAY IA
 

"Friendly staff with efficient service. Liked that I knew the cost of replacement parts almost immediately "

 
Haroon Afridi
CEDAR RAPIDS IA
 

"gave details of the problem"

 
Gary Apfelbeck
CEDAR RAPIDS IA
 

"Don't have any complaints! Always do a great job!!"

 
Brian Loy
WYOMING IA
 

"Was called and told my vehicle was ready. Arrived for pickup only to find my vehicle had yet to be washed. Twenty minute wait."

 
Larry Stusak
PALO IA
 

"Everything, was perfect. My car was fix in a timely manner."

 
Sharonda Johnson
CEDAR RAPIDS IA
 

"Some miscommunication regarding ETAs, asked for a break pad change and roters were changed without asking, and car was not washed at pickup."

 
Joshua Johnson
CEDAR RAPIDS IA
 

"Prompt service "

 
James Philipp
CEDAR RAPIDS IA
 

"I appreciate getting my drivers ed car in for service and the prompt service while I am work. The shuttle ride to work is always helpful. "

 
Chris Rolwes
CEDAR RAPIDS IA
 

"Everything is perfect "

 
Libam'hom Antina
CEDAR RAPIDS IA
 

"Check in request of extra service written down to reduce service time.other wise great service."

 
John Becker
Cedar Rapids IA
 

"My vehicles were repaired quickly after being towed in. I appreciate having them back running smooth. Nothing to improve at this time."

 
Jennifer Young
CEDAR RAPIDS IA
 

"The employees were very nice to me. The waiting area is pretty comfortable and I feel like my business is valued. "

 
Kathie Marold
CEDAR RAPIDS IA
 

"The accommodations at the waiting area. Ice cream!"

 
Todd Damon
ATKINS IA
 

"I like Adams feedback on the repairs"

 
William Schatz
CEDAR RAPIDS IA
 

"Everyone there is very friendly and helpful they explain to you what needs to be done and then get it done in a timely manner. I highly recommend them"

 
Todd Kiernan
CEDAR RAPIDS IA
 

"Prices are a little high. But the staff is friendly & willing to help when possible!"

 
Noreen Etzel
Marion IA
 

" Greg offered me a piece of pizza, ( hot peppers) thanks@ no thanx lol With the loss of Alix we now live in a different (empty) world. A bit like a sighted blind person maaking our way forward. (Grief) one day at a time. Dennis Hungerford great sorrow."

 
Dennis Hungerford
CEDAR RAPIDS IA
 

"Friendly staff, great pricing"

 
Jeffrey Lorimer
CEDAR RAPIDS IA
 

"got it done in a hurry"

 
Robyn Scott
MECHANICSVILLE IA
 

"We needed a piece of plastic replaced on our passenger door and the alternator replaced. We had already dropped the vehicle off to be serviced and I remembered the oil needed to be changed, since we were just over the 3k mile mark. When I called in to have them do that too, they told me they noticed the mileage and went ahead and took care of the oil change already. Some people might complain about that but to me that is proactivity and one less trip I have to make. I very much appreciate it."

 
Steven Wallace
GRIMES IA
 

"Adam and Martha were great i dropped of my vehicles and didn't expect the calls saying they were fixed a fast as they were. i will keep bring my vehicles in. excellent service department in my opinion."

 
Thomas Heefner
FAIRFAX IA
 

"Despite how busy everyone is, I appreciate the willingness to explain what needs to be fixed and appreciate the communication on the progress that is being made."

 
Chris Rolwes
CEDAR RAPIDS IA
 

"Waiting area is very comfortable and includes snacks and coffee. A lady waiting with me did find the TV remote to turn the volume down, so we both enjoyed the quiet after that. I'd use a smiley face if I could! It wasn't really a problem. I always know that my car is receiving the best care possible. Thanks! I also appreciate my car being washed."

 
Coral Dye
CEDAR RAPIDS IA
 

"Adam is like the son I've always wanted. Your waiting room snacks are not the best. "

 
Richard Kadlec
CEDAR RAPIDS IA
 

"Had a very pleasant experience last year with my 1986 Ford Ranger that was going through issues and no one else seemed to accommodate to help me. My brother suggested Cassill and therefore gave it a try. Ran very well after that and still does. Therefore chose to do my oil change with Cassill - glad I did because they caught a dirty oil filter and I doubt that my previous place would have. Last time they routinely serviced my Ford Ranger, it was broke down with serious issues and finally Cassill gave me the confidence to continue driving and to keep going back :)"

 
Daniel Mcwhinney
MARION IA
 

" I didn't have an appt but the service center fit me in to take a look at what was going on with my car. I greatly appreciated the felixibility"

 
Kayla Pospisil
MARION IA
 

"Fast service, done before expected."

 
Adam Sibley
MARION IA
 

"The staff, Martha and Adam, are very helpful, caring and friends and I feel I belong to the family of Cassell Motors"

 
Paul Wood
CENTRAL CITY IA
 

"I was glade that there is a waiting area with water available. My oil change did take 20 minutes longer than last time. Thanks"

 
Luke Frisbie
Cedar Rapids IA
 

"Thanks for working me in"

 
Brad Horstmann
CEDAR RAPIDS IA
 

"Good work, fair price. "

 
Larry Shears
CEDAR RAPIDS IA
 

"That could fit me in on a short notice "

 
David Andrew
VAN HORNE IA
 

"Everyone is so friendly and makes you feel at home I really can’t think of anything to improve "

 
Charles Flatberg
VINTON IA
 

"Timely service and they even .washed my filthy car"

 
Darrell Peterson
CEDAR RAPIDS IA
 

"You guys are always so friendly and always get the job done and done right the first time and you also try and get everything done as quick as possible and not waste people’s time. "

 
Jaegar Shaw
VINTON IA
 

"They were diligent in trying to solve the problem with our transmission. It was too low on fluid. It would have been best if they had taken some responsibility since they had recently done some work on the transmission for a leak. But the car is running smoothly now which is what matters most. "

 
Courtney Stubblefield
MARENGO IA
 

"Everyone is very helpful and the customer service is great. I always need a ride to/from work while my car is in the shop and that has always been very timely and friendly. Thanks!"

 
Jessica Knudson
Marion IA
 

"The people and service!!"

 
Sherry Kristjanson
Cedar Rapids IA
 

"I still need work done on the escape we just bought "

 
Martha Barger
CEDAR RAPIDS IA
 

"The staff is always accommodating and positive. Never a bad attitude. Great customer service, a lost art at most places."

 
Verda Goodwin
Cedar Rapids IA
 

"Friendly staff"

 
Jared Becker
ATKINS IA
 

"Awsome service "

 
Whitney Olson
CEDAR RAPIDS IA
 

"I appreciated that Adam got my vehicle in a day ahead of time and took care of the issues I had been having with it"

 
Chris Rolwes
CEDAR RAPIDS IA
 

"Every time I come in everyone is so kind and helpful??"

 
Rick Smith
CEDAR RAPIDS IA
 

"Communication "

 
John Helm
ATKINS IA
 

"The staff was very friendly and very professional and seen to all my needs. "

 
Lonnie McDonald
FAIRFAX IA
 

"Work done as promised. Clean area. Great people. Honest and caring."

 
Larry Shears
CEDAR RAPIDS IA
 

"The fact that the staff recognize their customers. They always do what they can to make sure things are done the right way. "

 
Rebecca Bradshaw
MARION IA
 

"I wasn't aware that the policy on using Rewards certificates had changed from being able to use all rewards at once to only using 1 certificate had changed. It was kind of a bummer to find that out"

 
Chris Dobel
Marion IA
 

"The service is excellent and everyone is very friendly. It's nice to feel like you not only had good and honest service on your vehicle but also enjoyed visiting with the staff! : )"

 
Vicki Pruess
CLARENCE IA
 

"It was great! I appreciated the use of a vehicle while mine was being worked on. Thank you!!"

 
Frank Takes
CEDAR RAPIDS IA
 

"My only disappointment was that the guy who checked my husband out would not let him use his coupons. in the past it has never been a problem and we used all our coupons but he would only allow one. I was bummed. "

 
Courtney Stubblefield
MARENGO IA
 

"I appreciate that so many staff members, including Jay, Chrystal, Lynn, and Reggie recognize and greet me by name whenever I stop by."

 
Kevin Nebergall
CEDAR RAPIDS IA
 

"i talked to greg? in parts, martha in service and jay and shelly about several different questions i had. all my questions were answered without getting the run around. jay told me what i needed greg got me the parts right away and martha set an appointment favorable to me. and as always shelly was there to see that i had coffee and cookies and a positive experience. ps jay was grilling that day. thanks for dinner jay."

 
Dan Burke
CEDAR RAPIDS IA
 

"I can leave my car in a safe place and pick it up when my time allows!"

 
Kim Smith
SOLON IA
 

"Always appreciate the help and service I receive in the Cassill Motors Service Department"

 
Chris Rolwes
CEDAR RAPIDS IA
 

"Prompt service from check in to shuttle trip"

 
Eugene Pinwey
CEDAR RAPIDS IA
 

"It’s hard to get a specific service time unless you call a week in advance. I also don’t know if is good or bad but nothing is ever recommended like other places...air filter, brake pads ect."

 
David Andrew
VAN HORNE IA
 

"Flexibility to get convenient appointment. Vehicle ready in good time. "

 
Keith Plate
IOWA CITY IA
 

"You got me in for brakes without an appointment. It was very much appreciated!!"

 
Kevin Posekany
ROBINS IA
 

"I have purchased two vehicles from Cassill Motors and the experience has been one of the best. Friendly and professional!"

 
Michael Thibault
CEDAR RAPIDS IA
 

"All was done ion your company's usual, "GREAT" way. Nothing but the best of all service, by really great, nice & knowledgeable personnel. (ALL OF YOU). Please, KEEP-UP THE GREAT JOB."

 
Mary Petty
CEDAR RAPIDS IA
 

"Adam and your service team once again did an outstanding job. I was having a couple of problems with my car and had it checked out while on the road. No solution. Left my car with Cassill Motors to be serviced and it came back running great! Thank you Cassill Motors. "

 
Martin Richards
CEDAR RAPIDS IA
 

"Had a dent located on the left rear of the vehicle after brake pads were replaced. Brought car back in to be fixed and they did a great job and were respectful of the situation. "

 
Angela Moore
CEDAR RAPIDS IA
 

"Very nice and friendly and very helpful there is nothing to improve on "

 
Catherine Lorenzen
CEDAR RAPIDS IA
 

"We listen to the car geek hour on wmt radio and Jay always sounds extremely knowledgeable and impresses us as a straight shooter and honest person. So when our Yukon was having problems with the shifter we brought it in to be repaired and they were under the estimated cost. Unfortunately I don't remember the name of the young man who was our service advisor but he impressed me too. Since we had a positive experience we decided to come back for an oil change and will definitely come back again!"

 
Rick Randall
CEDAR RAPIDS IA
 

"Service manager was friendly when I called in to make the appointment. Also curtious when I dropped off our SUV and when I picked it up ."

 
Nels Ferguson
CEDAR RAPIDS IA
 

"Always a pleasure doing business with Cassill Motors, they are quick and fair when doing there work Thankyou"

 
Debra Anson
CEDAR RAPIDS IA
 

"I liked how quick they got me out the door. I think some improvements would be to offer the courtesy shuttle. I have had service twice in the past 2 weeks and neither time was I offered the courtesy shuttle."

 
Steven Wallace
GRIMES IA
 

"Staff went out of their way to make sure my car was safe and repaired my car under warrenty."

 
Charles Bachman
SWISHER IA
 

"Adam in the service department is always there for the customer and always has great advice on services. "

 
Adam Sibley
MARION IA
 

"That you got my vehicle right in even without an appointment. Don't know of any improvements. Great sums it up."

 
Sherryl Foster
ELY IA
 

" While I was sitting in the waiting area… I was analyzing everything that was going on around me. Your staff truly seems to give a shit about every situation they encountered. A couple clowns walked through that door…! they were treated with the utmost respect! I am proud to call Cassill motors and their employees my family! I am also very comfortable dealing with Martha or Adam in their laid-back but concerned demeanor! Jay... now is he not a prize!"

 
Karey Rieniets
OXFORD IA
 

"Pleasent and friendly staff and get service work done in very timely fashion "

 
David Loutsch
VINTON IA
 

"I was early because I didn't want to go home & come back so they squeezed me in so I didn't have to wait. They are so friendly other shops should take lessons from them."

 
Shawn Fay
CEDAR RAPIDS IA
 

"The staff were able to politely accomodate me in an emergency situation."

 
Jennifer Day
CEDAR RAPIDS IA
 

"At the service desk, Adam and Martha are the best, our favorite salesman is Larry Nelson and Greg the sales manager is always helpful with any questions. I give these people a AAA+ at what they do for Cassill Motors."

 
Terry Reid
CEDAR RAPIDS IA
 

"Got my son’s car right in and fixed immediately!"

 
Todd Greer
CEDAR RAPIDS IA
 

"Able to get me in & out. I don't seem to be receiving the emails and mailings since December though"

 
Paul Horning
SOLON IA
 

"Courteous and friendly. Finished the work in a timely manner. Costs came in a bit under estimate...always appreciated!! "

 
Kathleen Bullock
FAIRFAX IA
 

"Better directed flow when waiting for service. Where to wait, what's available for waiting customers etc."

 
Ernest Fowler
MARION IA
 

"In and out quickly!!"

 
Mary Caldwell
CEDAR RAPIDS IA
 

"You have a very friendly and helpful staff at cassil motor. My wife, daughter and myself all have bought vehicles from you and its always a good experience. I can't think of anything that I would change. "

 
Leon Fratzke
CEDAR RAPIDS IA
 

"We like how friendly and attentive the staff are. We feel valued as a customer, and appreciate having a trusted team for our Auto Service needs."

 
James Moses
FAIRFAX IA
 

"Everything went as expected. You guys ALWAYS DO what you say you'll do, and that's a special quality in any business, so HATS OFF to all of you.…. NEVER had any problems with any dealings we've had with you. WELL DONE, and KEEP UP THE GOOD WORK..."

 
Bill Voinovich
MARION IA
 

"Once they were able to get my vehicle in, it was repaired relatively fast. "

 
Steven Russell
CEDAR RAPIDS IA
 

"Awesome job!"

 
Kristine Pilcher
Cedar Rapids IA
 

"Fast friendly service "

 
Chad Dunham
HIAWATHA IA
 

"Appreciate the use of a car to use while you completed the replacing the front tires. Thank you"

 
Norman Schanz
WEST AMANA IA
 

"Adam is always so helpful. "

 
Jason Matheny
CEDAR RAPIDS IA
 

"Nothing was wrong with visit it went well."

 
Brent Stickling
cedar rapids ia
 

"Service department was fabulous thanks again Chrystal for hooking me up with a ride to and from my job today 2-15-19. Always recommend Cassill to my friends."

 
Lydia Haig
CEDAR RAPIDS IA
 

"Very accommodating, informative and service was excellent"

 
Amy Woodward
AMANA IA
 

"the car got serviced fairly quickly "

 
Robyn Scott
MECHANICSVILLE IA
 

"Professional service with good advice. Quality parts and service. Dependable."

 
Mike Embretson
Atkins IA
 

"Went very well. Thanks."

 
Frank Takes
CEDAR RAPIDS IA
 

"I always appreciate the service I get at Cassill. Adam is very competent and helpful."

 
Susan Furman-Miller
CEDAR RAPIDS IA
 

"Got me in during a busy time and was fixed in an hour. Marla was very friendly and the tech did a great job!"

 
Jeffrey Lorimer
CEDAR RAPIDS IA
 

"They took the time to fit me in due to a cancellation and allowed me a loaner because of my unpredictable work schedule. The tires are also a bonus, they are great. Thank you"

 
Todd Damon
ATKINS IA
 

"They kept in touch with me about what was wrong with my vehicle before they ever fixed it. They were able to fit me in their busy schedule when I didn't have any heat in my vehicle "

 
Matthew Slife
URBANA IA
 

"my 16 year old was treated well on his first oil change visit"

 
Kevin Posekany
ROBINS IA
 

"We came from some distance on a very cold day and were immediately received. Staff kept us informed of how things were progressing. Snacks were available. Waiting area was comfortable. And the van was thoroughly checked over and washed!!"

 
Daniel Schoepf
MUSCATINE IA
 

"Fast friendly service that always goes the extra step."

 
Daniel Dietz
CEDAR RAPIDS IA
 

"Nice staff"

 
Susan Schrodt
CEDAR RAPIDS IA
 

"Got my vehicle in ahead of schedule and as always, very friendly staff. Thanks!"

 
Jeneane Ackerman
WILLIAMSBURG IA
 

"Very personable respectful appreciation of business towards the customer."

 
Randy Morseth
SWISHER IA
 

"You guys NEVER disappoint...… Service is always wonderful & you always go above & beyond.... That's why we keep coming back & will continue to do so.. KEEP IT UP....."

 
Bill Voinovich
MARION IA
 

"your service advisers are consistently top notch. "

 
Richard Kadlec
CEDAR RAPIDS IA
 

"Instead of trying to upsell me something, Adam fixed the problem and that's why I love the people of Cassill Motors."

 
Barb Henry
CEDAR RAPIDS IA
 

"As always excellent customer service, friendly and knowledgeable "

 
Courtney Stubblefield
MARENGO IA
 

"Got me right in asap thanks."

 
Brent Stickling
cedar rapids ia
 

"I just Love the service....from Adam, Crystal & Martha, to the service drivers to da people working in the garage....I just feel Blessed. Great crew whom I feel like I’m in great hands every time service is needed!!!"

 
James Moses
FAIRFAX IA
 

"You have a great service department, they are all so friendly, professional, kind and Jay always seems to have time for my questions."

 
James Philipp
CEDAR RAPIDS IA
 

"The 3 people at the service desk were very respectful, polite, and courteous as they worked on me truck. My wife and I will definitely be back for oil changes and any repairs on our farm vehicles. thank you again. Ted Grenis"

 
Ted Grenis
ELY IA
 

"Always get a vehicle wash which is nice "

 
Darren Stadtmueller
MONTICELLO IA
 

"Martha and Adam are the best. The young gal not so much,kind o talks down to you, it's just the way she asked questions like you don't know anything."

 
Terry Reid
CEDAR RAPIDS IA
 

"Everybody is so friendly and accommodating, from scheduling my service to the shuttle driver who took me to and from work!"

 
Julie Tordsen
CEDAR RAPIDS IA
 

"Fast and efficient, all questions answered on the spot. A ride back to work."

 
Douglas Roorda
BELLE PLAINE IA
 

"N/a, excellent service. "

 
Jennifer Day
CEDAR RAPIDS IA
 

"To have my car repaired not taking 5 trips to look at it and not be done. If this doesn't get done I would a new car that has the same payments I am making now. "

 
Christine Beasley
CEDAR RAPIDS IA
 

"Friendly and very helpful at getting you in and out"

 
David Loutsch
VINTON IA
 

"Great service and great work. Always the best at Cassill"

 
Jeffrey Lorimer
CEDAR RAPIDS IA
 

"You recognize customers and treat them just like family,"

 
William Seely
SHELLSBURG IA
 

"Friendly and prompt excellent service. Great people to work with."

 
Michael Bentley
CEDAR RAPIDS IA
 

"Very happy"

 
Helen Shelton
ANAMOSA IA
 

"Service desk was extremely helpful during my visit."

 
Jessica Tomash
JESUP IA
 

"I did not have an appointment but was having trouble with car battery and drove in to see if Cassill team could help me. They got me right in and about 1 hour and a wash job later I was on my way. Thanks for your service."

 
Cheryl Harris-Waskovich
CEDAR RAPIDS IA
 

"It might be a car place but it's also a very calming place as well."

 
Janis Peacock
CEDAR RAPIDS IA
 

"It was important for me to know that things that I had not mentioned were checked and I was let know there what shape they were in, good or bad, such as brakes, tires, anti-freeze,etc."

 
Robert Barker
CEDAR RAPIDS IA
 

"Your service department people at the desk (Especially Crystal) have been helpful in trying to solve some factory warranty problems on the 2017 cargo van I recently purchased from you. A brake light and "low brake fluid" message (that is reoccurring more often) has me concerned. A left turn signal will not shut off on a turn without manually tripping the lever. (An annoyance to me and people following me). Crystal suggested going to McGrath and drive with a certain individual to confirm the problems for warranty coverage. This seems reasonable to me under the circumstances of the problems. "

 
Ray Bures
ELY IA
 

"I thought I left my keys in the car when I dropped it off. I had given them my car key seperate, but I needed my other keys that day to clock in at work, get into my house, and get into my mailbox. I couldn't find them anywhere. I called Cassill and explained my situation. They took the time to look through my car, in the shuttle I took to work, and on their counter. I love that they cared that much about me. Then when I went to pick up my car, they warmed up my car for me and scraped my windows, even though they didn't have to."

 
Naomi Frith
CEDAR RAPIDS IA
 

"You guys are great. Sometimes I wait several weeks for service appointments only to learn a second appointment is needed so increased screening would be helpful for more prompt/efficient service & reduce need for subsequent appointments "

 
Megan Hart-Fernandez
CEDAR RAPIDS IA
 

"Always made to feel part of the family"

 
Paul Wood
CENTRAL CITY IA
 

"It was very satisfactory. I do appreciate your washing my car as well. Thank you. "

 
Coral Dye
CEDAR RAPIDS IA
 

"Kept me in the loop during the whole process."

 
Mark Ulrich
CEDAR RAPIDS IA
 

"Always friendly and helpful. A maintenance/service dept. that I actually trust!"

 
David Carr
CEDAR RAPIDS IA
 

"Fast - efficient - very friendly and accomodating"

 
Christopher Smaby
CEDAR RAPIDS IA
 

"I received the most courteous and prompt service and everyone was so friendly toward me."

 
James Wilson
CEDAR RAPIDS IA
 

"That Jeremiah our seller sat down and listened to what we had to say. Didn't think he was pushy and stayed within our price range of what we wanted."

 
Matthew Slife
URBANA IA
 

"All good. No improvement necessary "

 
Janet Ireland
MARION IA
 

"The customer service folks are excellent at greating you making sure your visit is successful and promptly get you out when service is completed."

 
Mike Hagen
NEWHALL IA
 

"They did a good job on fitting me in without a appointment."

 
Jim Wagner
CEDAR RAPIDS IA
 

"I always feel welcomed by the service staff. They let me know what needs to be done and get it done in a timely manner."

 
Daniel Reyner
MANCHESTER IA
 

"No appt times available but still able to fit in my oil change by leaving the car"

 
Paul Horning
SOLON IA
 

"Wasn't told of all kinds of other things that needed to be fixed on our car. No up selling, much appreciated "

 
Kay Karsten
SOLON IA
 

"I like the service people and trust them. Very friendly staff and high quality of work. "

 
Hal Garwood
CEDAR RAPIDS IA
 

"Listened to my thoughts on the root cause of the issue and addressed the problem as expected."

 
Steve Bateman
CEDAR RAPIDS IA
 

"The absolute best service department around! It doesn't get better than the Cassill crew!"

 
Chris Zielke
Cedar Rapids IA
 

"always get a complete explanations of the problems what just needs to be repaired. "

 
Gary Apfelbeck
CEDAR RAPIDS IA
 

"Very fair in all aspects of the service and performance."

 
Frank Takes
CEDAR RAPIDS IA
 

"The engine light problem was solved and fixed"

 
Jim Wittke
CEDAR RAPIDS IA
 

"Wour work is professional"

 
Teljin Laikidrik
CEDAR RAPIDS IA
 

"I think the service staff is Great."

 
Rick Simmons
CEDAR RAPIDS IA
 

"Instead of a costly replacement of my daytime running lights, the shop drilled 3 small holes in each lens to alleviate the condensation problem, and it was far less expensive....BIG THANKS to Crystal & the mechanic…..GOOD JOB!!!!!!"

 
Bill Voinovich
MARION IA
 

"Service department seems a bit short handed. It took a week to get my car serviced. "

 
Brad Beatty
SHELLSBURG IA
 

"Great customer service"

 
Kyle Olson
CEDAR RAPIDS IA
 

"The ladies at the desk in the service department have excellent attitudes and are very helpful."

 
Ben Adams
walford ia
 

"The service department was able to get me in at the end of the day to replace two tires."

 
Anita Woodroffe
ATKINS IA
 

"Everyone is so friendly and nice and they keep my car clean inside and even wash the outside!"

 
Tamra Williams
HIAWATHA IA
 

"It was fast"

 
Scott Edenfield
CEDAR RAPIDS IA
 

"Friendly and helpful customer service staff at Cassill (Martha and Adam) make getting your car repaired a not-so-painful thing! My pick up time was a little late, but the driver was friendly and personable."

 
Michelle Parkin
CEDAR RAPIDS IA
 

"The service staff understood our needs and were able to take care of us."

 
Barclay Woerner
CEDAR RAPIDS IA
 

"How they care about their customers, and want them to be safe. "

 
Jo Robbins
AMANA IA
 

"You are very thorough in explaining the problem when servicing my vehicle. "

 
Gary Apfelbeck
CEDAR RAPIDS IA
 

"The staff is always friendly eager to help. They make you feel valuable. "

 
Michael Martin
CEDAR RAPIDS IA
 

"My vehicle was done before I expected. Awesome service today as always. Thanks guys"

 
Lydia Haig
CEDAR RAPIDS IA
 

"Everything was excellent. This was my 1st experience as I recently have had major issues on my 1986 Ford Ranger, have spent a lot of money and still issues didn't seem to be resolved. My brother Jon listens to Jay Cassill Saturdays on WMT and he suggested I try Cassill. Best suggestion I could have had. So far everything seems to be resolved. At that age I may expect issues to crop up but the ones that I have had for a long time are no longer there. Just wish I would have come there a long time ago. You all mentioned that the last guy that worked on my truck didn't hook up a temperature wire or something like that. Instead of telling him about it, I will just transfer over to you. I took some CSR training once and they said that what they feared most was not the person that complained but the ones that were silent and moved on to a competitor - that would be me. Thanks."

 
Daniel Mcwhinney
MARION IA
 

"Cassill motors found the problem I was having with my vet and did a nice job fixing the problem, They treat me fair"

 
Joe Konecny
CEDAR RAPIDS IA
 

"Everything went great quick friendly thanks."

 
Brent Stickling
cedar rapids ia
 

"I had a battery problem over the weekend. I called in for an appointment and I was told to bring the car in right away if I could. The battery checked out okay but I was told there could be a bad cell which caused my problem on the weekend. Based on the age of the battery and with winter around the corner, I elected to have a new battery put in. It was all done in a short time which I really liked."

 
William Schatz
CEDAR RAPIDS IA
 

"Always appreciate the great service and the ride to work when I drop off one of my vehicles. I recommend the Cassill Service Department highly."

 
Chris Rolwes
CEDAR RAPIDS IA
 

"How quickly attention to my concerns was addressed. How professional everyone at Cassill treats the customers. Same day inspection and repair. Price was a bit higher than expected. I fully trust that quality of work."

 
John Becker
Cedar Rapids IA
 

"problem got fixed."

 
Duane Crock
CEDAR RAPIDS IA
 

"as always cassills goes above and beyond to make sure the problem is addressed and i still have money in my wallet. I appreciate such honesty in today's society. I know my car is safe to drive and well taken care of!"

 
Courtney Stubblefield
MARENGO IA
 

"After listening to Jay on Saturday mornings, I decided to make the move to try servicing my vehicle at Cassill Motors. I had 2 fabulous experiences and am very happy with my move. I will be back!! Thank you!! Tracy Spicer-Ehrman"

 
Tracy Spicer
CEDAR RAPIDS IA
 

"We know & Trust, you. Also feel you have shown us fairness in our transactions with your company in the past. Service was professional, as well as friendly & Quick. All of your People have Great Personalities & Knowledge. Always a good experience, when we visit your business."

 
Mary Petty
CEDAR RAPIDS IA
 

"Ever one is Eager to help, very friendly "

 
Tom Gordon
CENTER POINT IA
 

"Crystal is awesome."

 
Jennifer Rake
VINTON IA
 

"How you took me home and picked me up on the shuttle. Maybe get them to recall the town and country with the air cond. problem effecting so many. Although its not a safety issue its a bad public relations issue. I know I will be sharing with everyone my ordeal and to stay away from the town and country.I don't hold Cassill Motors responsible.I hold the manufacture responsible."

 
Craig Kroupa
CEDAR RAPIDS IA
 

"It is like visiting with family. Everyone smiles and are so welcoming."

 
Paul Wood
CENTRAL CITY IA
 

"welcoming staff and quick and reliable service. "

 
Brad Johnson
CEDAR RAPIDS IA
 

"Got me as scheduled and finished the job in very timely manner!"

 
Marty Smith
CEDAR RAPIDS IA
 

"I love the people at the service desk - they are the best!"

 
Lisa Peterson
CEDAR RAPIDS IA
 

"I like working with Adam and Crystal. They are always eager to help."

 
Kendra Lown
WALFORD IA
 

"We had a stow-away seat that needed to be repaired. It turned out the necessary part for the repair had been returned to the vendor and was no longer in stock. We live out of town and did not want to make another return trip. The staff made sure the repair was properly done in short order with other parts. The staff solved the problem. "

 
Daniel Schoepf
MUSCATINE IA
 

"I was very happy that even though I didn’t have an appointment they still had time to get my car in. That’s amazing customer service."

 
Kassandra Bain
CEDAR RAPIDS IA
 

"It is nice to see the boss working with the staff and on a Saturday even. Good job Jay!!"

 
Duane Frey
LISBON IA
 

"Friendly service and a call back from Adam!"

 
William Schatz
CEDAR RAPIDS IA
 

"I have always enjoyed working with Adam and the other two members of your service staff. They have always made me feel like I was "special" which cannot fail to make you feel welcome and appreciated. Then, too, I used your "ride home service" and once again the two drivers are fun to be with. The way your personnel have always treated me is great. "

 
Larry Bowen
CEDAR RAPIDS IA
 

"Service staff are very friendly and helpful. When quoted the price of repairs they are very close to what the quote and do the repairs as if the vehicle was their own. Done right "

 
David Loutsch
VINTON IA
 

"Quick service and friendly staff "

 
Ted Hootman
CEDAR RAPIDS IA
 

"They are just so all about the customer. Friendly, honest, and have great communication. "

 
Emily Tiedtke
CEDAR RAPIDS IA
 

"I liked that I had a minor problem with my car and they were able to get me right in. Another thing I like is that everyone is so friendly. Cassill Motors is a really great place."

 
Laura Kline
CEDAR RAPIDS IA
 

"Everything was great. Martha is a huge asset to your business."

 
Jeff Veigelt
WILLIAMSBURG IA
 

"Service was prompt. Easy to drive in/drop off my car. Very pleasant reception area. Staff always courteous. Prices reasonable. For past visits: I have appreciated that only the necessary services are performed. There is no "overselling." I am notified of potential upcoming issues (e.g., air filter may be close to needing replacement, etc.). "

 
Jane Corey
CEDAR RAPIDS IA
 

"always like interacting with crystal."

 
Richard Kadlec
CEDAR RAPIDS IA
 

"I like that they always clean my vehicle after maintenance is finished."

 
Michael Martin
CEDAR RAPIDS IA
 

"Can't think of one thing. Everything was optimal."

 
Ron Zachariasen
CEDAR RAPIDS IA
 

"Thanks for getting me in on Friday to have the transmission serviced. I always appreciate the service and help I get from the Cassill Motors Service Dept!"

 
Chris Rolwes
CEDAR RAPIDS IA
 

"The car wash was a fantastic surprise! "

 
Grec Chlystun
MARION IA
 

"No complaints excellent service"

 
Janet Ireland
MARION IA
 

"EVERYTHING! I won't go anywhere else. Thank you!"

 
Brad Lown
CEDAR RAPIDS IA
 

"My problem was diagnosed quickly and the problems were solved expeditiously."

 
Charles Popeck
FAIRFAX IA
 

"Chystal was very helpful and friendly. "

 
Gary Unruh
MECHANICSVILLE IA
 

"Getting my car washed. That was an unexpected surprise. As far as improvements--a small one would be to have more variety of magazines to read in the waiting area."

 
Matthew Hunter
JACKSONVILLE AL
 

"You were so responsive. We didn't have an appointment, but were concerned that the van maybe shouldn't be driven given the horrible noise it was making. You looked at it and confirmed the problem. We didn't expect to be able to get the work done for 1 to 2 weeks and it was done in 2 days!! Thank you! We refer everyone we know to you. You're the only place we trust."

 
Sylvia Anspach
CEDAR RAPIDS IA
 

"They fit me in 2 days early to get my wheels done"

 
Brett Lerch
CEDAR RAPIDS IA
 

"Courteous and helpful staff. I always feel like I am with friends when I visit. "

 
Dick Briggs
CEDAR RAPIDS IA
 

"Outstanding experience once again! "

 
Martin Richards
CEDAR RAPIDS IA
 

"Nothing needs to be improved...always friendly service. I mention Cassill to anyone looking for a car! Best car buying experience I have ever had!"

 
Patricia Rasmussen
CEDAR RAPIDS IA
 

"Timeliness of service. Knowledge and courtesy of the staff"

 
Richard Moss
SHELLSBURG IA
 

"Comfortable wait area with snacks"

 
Janis Peacock
CEDAR RAPIDS IA
 

"Liked Everything. Nothing to improve at this time. "

 
Mike Huber
WALFORD IA
 

"I called first thing in the morning with an emergency car problem and Martha got me in and helped right away! Adam called within hours to discuss the problem and my car was fixed the same day - thank you!"

 
Michelle Parkin
CEDAR RAPIDS IA
 

"THE SERVICE FAST "

 
Joe Konecny
CEDAR RAPIDS IA
 

"Ease of making an appointment and getting in during the same week. The lady at the service counter was professional and friendly. While waiting, I walked around to check out SUVs and was thankful I was not be pressured by a salesman. "

 
Anita Woodroffe
ATKINS IA
 

"Great service"

 
Andrea Williams
CENTER POINT IA
 

"Quick service and courteous service personal"

 
Lyle Lemke
CEDAR RAPIDS IA
 

"It was pleasant. They kept us informed of the vehicle status."

 
Edward Duran
CEDAR RAPIDS IA
 

"Got me in quick at a time that worked. Diagnosed and solved the problem quickly and for a reasonable rate."

 
Mitchell Digmann
CEDAR RAPIDS IA
 

"Great people to work with, work was done faster then book called for and cost reflected that, I feel that you run a very trustworthy shop, you have my business!"

 
James Philipp
CEDAR RAPIDS IA
 

"You did a "rush job" on the van because it had a wheelchair ramp and you knew my daughter depended on it."

 
John Koch
CEDAR RAPIDS IA
 

"Work completed as scheduled and the loaner car was much appreciated, makes life easier"

 
Douglas Glanz
CEDAR RAPIDS IA
 

"Great service. Didn’t have to wait too long. "

 
Courtney Stubblefield
MARENGO IA
 

"Tbe friendliness. "

 
Kathryn Walker
CEDAR RAPIDS IA
 

"You make it a very comfortable place to wait while getting my vehicle worked on. I really didn't want to leave!"

 
Shawn Fay
CEDAR RAPIDS IA
 

"Well as always great service from Cassill service Department. My appointment today wasn't til 430 and they were able to get my SUV in early and done before my actual appointment. You guys rock. Thanks Krystal as always GREAT JOB Thanks Lydia"

 
Lydia Haig
CEDAR RAPIDS IA
 

"Great service and communicated with me!! That is huge!!"

 
Kevin Posekany
ROBINS IA
 

"Customer service is awesome!! ?? "

 
Stephanie Heims
FAIRFAX IA
 

"I was pleased with the friendly staff and how quickly they were able to get my vehicle in for service."

 
Scott Slaymaker
CEDAR RAPIDS IA
 

"Very friendly and helpful people working here! "

 
Jeneane Ackerman
WILLIAMSBURG IA
 

"They are always professional and “speedy” in their service!"

 
Todd Greer
CEDAR RAPIDS IA
 

"Crystal is great."

 
Richard Kadlec
CEDAR RAPIDS IA
 

"Prompt friendly service. "

 
Keith Plate
IOWA CITY IA
 

"A great service department!"

 
Laura Kline
CEDAR RAPIDS IA
 

"Every time we bring a vehicle in for service, you ALWAYS do what you SAY you're going to do...... We have the extended warranty on one of our vehicles, and the warranty company is ALSO excellent.. In all the years we've been dealing with you (5 vehicles), we have NEVER had a problem, because you always back your work, and if it's not right, you MAKE IT right.. For that, we are thankful........... Everything at your dealership is top shelf.... Keep up the good work!!!!"

 
Bill Voinovich
MARION IA
 

"I always appreciate the thoroughness of my appointments. I know they’re actually performing the service checks, unlike other service centers that just put check marks on a sheet of paper."

 
Jason Furler
MARION IA
 

"I received an unexpected savings of more than $300 because my brake pads and rotors actually did not need to be replaced after all. The noisy brakes were simply dirty grit-filled rear brake drums. Cassill's service team cleaned those for me and I was on my way."

 
Peggy Duncan
MARION IA
 

"Staff was very friendly and would ask if I needed anything while I was waiting for my car to be serviced."

 
Jerri Springman
CEDAR RAPIDS IA
 

"I was especially impressed by the personal interaction of everyone with whom I spoke: Martha, Chrystal, Jay, and others whose names I don't recall, as it was our first meeting. The family atmosphere is phenomenal. "

 
Kevin Nebergall
CEDAR RAPIDS IA
 

"Service staff is knowledgeable, diligent, honest and welcoming. Very refreshing compared to the other dealers and repair shops."

 
Christain Jacobsen
CEDAR RAPIDS IA
 

"What I liked most was the friendly service that I received from the employees. They went over and above to attend to me and then notified me when my vehicle was ready to be picked up. I could not see anything that needed improvement. Everything was done in a professional manner."

 
James Wilson
CEDAR RAPIDS IA
 

"My visit to Cassill was very productive. Thank you!"

 
Ann Rogan
CEDAR RAPIDS IA
 

"Great customer service"

 
Jennifer Vaske
WALFORD IA
 

"The Cassills staff is always friendly and efficient. I absolutely trust my car with Cassills. "

 
Charles Blades
CEDAR RAPIDS IA
 

"Very friendly staff who communicated well from start to finish! Love coming to cassill because everyone acknowledges you like they know you even if it’s your first time! "

 
Hallie Lynott
NORTH LIBERTY IA
 

"I always like the fact that I can trust your service staff and what they tell me is needed for my vehicle. That trust is very important to me. You also let me use a loaner vehicle since my appointment was several hours. As I live out of town that is always appreciated so I can get lots of errands done! I tell everyone who is looking for a vehicle to try out Cassill. I really appreciate your honesty, helpfulness and integrity. Thanks so much!"

 
Vicki Pruess
CLARENCE IA
 

"The atmosphere is very friendly. "

 
Liz Drury
MARION IA
 

"When the car wouldn't start after having been serviced, they kept it overnight, to get to the bottom of the problem. Although it was an inconvenience to leave the car, after the trip out to get it, and another trip to go back, again, to pick it up, we can understand that the younger helpers will learn from the mistakes they make."

 
Frank Takes
CEDAR RAPIDS IA
 

"every thing was great just don't think it should take over an hour for a oil change when you have an appointment !"

 
Kelly Crandall
CEDAR RAPIDS IA
 

"I liked all of the options in the waiting area. Tv, water, coffee, cookies, etc"

 
Frankie Gusta
CEDAR RAPIDS IA
 

"Crystal Blue and Adam are great. "

 
Richard Kadlec
CEDAR RAPIDS IA
 

"Nice waiting area and good service."

 
Scot Davidson
MARION IA
 

"fast attention and good service "

 
James Philipp
CEDAR RAPIDS IA
 

"Staff seems to get along well and are willing to assist the moment you enter. Staff go above and beyond to see that you are comfortable. "

 
Timothy Garrity
CEDAR RAPIDS IA
 

"Yes"

 
Aaron coleman
ATKINS IA
 

"Yes"

 
Brad Johnson
CEDAR RAPIDS IA
 

"Friendly, efficient and very professional. Starting issue on vehicle solved after another repair shop failed to find the problem."

 
Duane Crock
CEDAR RAPIDS IA
 

"Martha and Adam are the best. "

 
Asphalt Restoration
HIAWATHA IA
 

"Yes"

 
Stephen Petersen
CEDAR RAPIDS IA
 

"Nothing......the service people are awesome they make for an enjoyable experience."

 
James Moses
FAIRFAX IA
 

"This visit I had my tires rotated and I think they forgot to reset the tire pressure monitor. My wife made it to Edgewood Rd and the Tire Warning light came on. All of my tires were 32 psi and below, so that also could be a factor. I would have thought they would have inflated them to 35 psi at least. I inflated my tires at home and reset the Tire Monitor System. My last visit I had a tail light replaced in the same vehicle and when we went to drive away the "Trunk Open" light would not go off. I also had my oil changed and when I got in I noticed they hadn't put a oil changed sticker in the window.They took it back inside and adjusted the trunk and put a sticker in the window. "

 
Randy Lowenberg
CEDAR RAPIDS IA
 

"The service was exceptional. & the work was done very quickly . Suoerior company & staff! I will never take my vehicle anywhere else & will always refer people to Cassill motors . "

 
Shane Stewart
CEDAR RAPIDS IA
 

"I went in to get my oil changed and after it got changed the worker told me what else they looked and if it was good and told me a part was starting to show wear and that we would keep an eye on it for next time and they even washed the car"

 
Josh Hinrichsen
MONTICELLO IA
 

"Adam once again went above and beyond! No improvements needed. Amazing staff!"

 
Kendra Lown
WALFORD IA
 

"Martha is super"

 
Kim Hennes
OXFORD IA
 

"The work was done in a reasonable amount of time and was done very well. Thank you! "

 
Elizabeth Levi
CEDAR RAPIDS IA
 

"Everyone say Hi and talk to you, just the little things like just saying hi, amounts up big, I have been in there a lot and yet not seen one person in the company not have a smile"

 
Tom Gordon
CENTER POINT IA
 

"Everyone was Awesome!! Thank you Jay Cassill and Martha!!"

 
Jennifer Rake
VINTON IA
 

"Got the vehicle in right away and provided a user car for a very busy collage student"

 
Brant Simpson
CEDAR RAPIDS IA
 

"We have finally found a mechanic for our large Diesel Mercedes Van that is trustworthy and reasonably priced. For years we took it to the Mercedes dealership because first it was under warranty and secondly we couldn't find a diesel mechanic willing to work on it. Cassill has been nothing but friendly, helpful and excellent. We have definitely found our go to mechanic for all of our van's needs as well as the other vehicles that we own!"

 
Courtney Stubblefield
MARENGO IA
 

"It's really hard to call/get through to your service department as they are so busy. I had to call 4 different times bc I would get transferred to service, it would ring & ring & then go back to the "it's an awesome day at Cassill Motors!" Lady. Online scheduling would be nice!"

 
Megan Hart-Fernandez
CEDAR RAPIDS IA
 

"Service dept. was very flexible and helpful is scheduling this visit. "

 
Keith Plate
IOWA CITY IA
 

"Friendly and helpful staff that knows who you are when they see you, and always try’s to meet our needs. I do not have any suggestions for improvements at this time."

 
Justin Speed
ANAMOSA IA
 

"I dropped the car off earlier than the scheduled appointment and the servicing was completed before the actual appointment time. Saved us an extra trip to town the next day!"

 
Scott Smith
SOLON IA
 

"Very friendly and helpful from start to finish. Most importantly they keep you informed when they have your vehicle you don’t have to worry about calling them back to find an answer they will call you "

 
Christopher Cortez
HIAWATHA IA
 

"The extra staff available to get the doors open and closed it was below 0 they day I drove in....service was as fast as possible so I was on my way in no time...... Thanks"

 
Janis Peacock
CEDAR RAPIDS IA
 

"My Van was detailed and it looked great except it didn’t look like the Third row seat was vacuumed out, still some crumbs from my kids. Otherwise it was a good job."

 
David Andrew
VAN HORNE IA
 

"They got us in quick keep up the good work"

 
Catherine Lorenzen
CEDAR RAPIDS IA
 

"the friendly personal"

 
David Loutsch
VINTON IA
 

"I'm always treated like a friend, not just a customer. "

 
Barb Henry
CEDAR RAPIDS IA
 

"You got me in right away"

 
Katherine Mclaren
CEDAR RAPIDS IA
 

"Adam is GREAT!! He is very personable and knows his stuff. Always look forward to working with him."

 
Kendra Lown
WALFORD IA
 

"As always the service people and everyone at Cassil makes you feel at home. I am always sastified with the work that's been done to my car and after today, i even feel great after having the problem my car had being fixed, now it's smooth with no noise. Thank you so much. And honestly, i think nothing should be improved, just keep up the good work. Plus, i appreciate the free oil change i get for just having the Cassil Motprs sticker at the back of my car. "

 
Grace Bahati
CEDAR RAPIDS IA
 

"You people just do good!"

 
James Philipp
CEDAR RAPIDS IA
 

"Everyone is always friendly and helpful. And service is provided in a timely manner. And I love that you always wash my car :) That's the icing on the cake!"

 
Susan Furman-Miller
CEDAR RAPIDS IA
 

"Very professional"

 
Sherri Thurston
Walford IA
 

"We knew today might be a long visit for the repair and we came prepared with a book and stuff to do but just a short two hours later the work was complete! The whole team worked hard to complete the work, knowing I had to wait for it because I love quite a ways out of town! Excellent customer service !"

 
Courtney Stubblefield
MARENGO IA
 

"QUICK SERVICE"

 
John Arnold
CEDAR RAPIDS IA
 

"Awesome service"

 
Whitney Olson
CEDAR RAPIDS IA
 

"Speedy and thorough. No issues."

 
Frank Takes
CEDAR RAPIDS IA
 

"Cassill has never been anything but honest in all the years I've dealt with them... That's one of the reasons I am a constant repeat customer, and will continue to be... Best dealership I have EVER done business with....."

 
Bill Voinovich
MARION IA
 

"Everyone is so friendly and helpful. Couldn't ask for much more."

 
Carol Lamont
MECHANICSVLLE IA
 

"Great visit no complaints!!"

 
Jhaime Frazier
MARION IA
 

"Very friendly service as always."

 
Bonita Martin
CEDAR RAPIDS IA
 

"As always everyone was courteous and helpful. One thing I thought needed to be done was pointed out to me it wasn't needed at this time. It is now on the watch list. Thank You!"

 
Michael Bentley
CEDAR RAPIDS IA
 

"My visit was just for an oil change for my college age son's car. Your service staff is great. Crystal fit an appointment in without much notice from us while he was home on break. We greatly appreciate that since we got busy and almost forgot to call for an appointment! Only thing I would change is I would have appreciated a call before a license plate light bulb was replaced at a cost of 20.00. I think this was just an oversight as we have never had that happen before. If we were just told we would have replaced it ourselves at home. All was fine though, as Adam offered to remove the labor charges and I paid for the bulb. Very fair! I really appreciate all of the wonderful service and your great staff. I tell everyone about the great service I receive at Cassill! : ) Thank you!"

 
Vicki Pruess
CLARENCE IA
 

"Adam wasn't happy with the wash after the oil change, said it was streaked and sent car back to be redone. That to me is caring about your customer."

 
Cheryl Harris-Waskovich
CEDAR RAPIDS IA
 

"I like that Cassill listens to my concerns, before and after they have repaired my car."

 
Danielle Ellickson
CEDAR RAPIDS IA
 

"Always feel welcomed and cared for."

 
Calvin McGovern
MARION IA
 

"All your people are very friendly and your facility is very clean. I now trust Adam's advise and even though I received a steep bill I know it was money that was needed to be sent and money that was well spent. Thanks Adam. Also when Adam told me what was wrong I thought you would need the vehicle for a couple of days. All the work was done in one day. Excellent."

 
Richard Colwell
DES MOINES IA
 

"your service advisers are excellent. your snacks in the waiting area...not so good."

 
Richard Kadlec
CEDAR RAPIDS IA
 

"Cassill's knowledge of the auto industry is phenomenal. Cassill recommended their Yokohama tires. I LOVE these tires. Better ride and quieter too. Big difference from my old Michelin tires. As far as improvement? It seems a simple oil change takes a long time (an hour). I've learned to expect that wait time as the norm. I still would not take my car anywhere else for service or repairs."

 
Peggy Duncan
MARION IA
 

"Very helpful "

 
John Ferden
SWISHER IA
 

"John Mueller and everyone in the service center has always given me first class customer service. "

 
Hannah Scribner
CEDAR RAPIDS IA
 

"You are always friendly Greet customers with a smile and provide great service promptly. "

 
Judie Walton
CEDAR RAPIDS IA
 

"To walk out to a washed vehicle, the best service for even the smallest of job. "

 
Diamond Edge
CEDAR RAPIDS IA
 

"Options were explained well on the phone, I knew what to expect when arriving. Clean and neat service garage, friendly female:) customer service counter people. Diagnosed a dying battery and were able to fix drain plug with larger one, which saved me money on my limited budget. Good experience. Thanks!"

 
Michelle Parkin
CEDAR RAPIDS IA
 

"They got our car in and serviced on fairly short notice. "

 
Brad Hawley
CEDAR RAPIDS IA
 

"I liked the prompt service, getting my car fixed and back to me quickly and being honest about the issues with my car. The prices are a little expensive and that defiantly is an issue when comparing auto service centers."

 
Brielle Searl
CEDAR RAPIDS IA
 

"I had great friendly service. No hassles. Straight forward group to let you know what's going on. So there are no surprises."

 
Ted Gifford
LISBON IA
 

"Saturday hours! Very welcoming for first time customer."

 
Kathy Arnold
CEDAR RAPIDS IA
 

"GOT VEHICLE HOME AND DIDNT START AFTER SHUTTING IT OFF, CALLED JAY, SWITCHED VEHICLES, NICE TO KNOW I HAVE JAY IN THE TRUNK,LOVE KRYSTAL'S HONESTY,AND AND HER ABILITY TO MAKE ME FEEL AT EASE ABOUT SITUATION WITH MY VEHICLE."

 
Bonnie Oxley
CEDAR RAPIDS IA
 

"Very quick turnaround and as always friendly staff. Martha and Crystal are awesome at the service desk."

 
Steve Christoffersen
CEDAR RAPIDS IA
 

"Quick, friendly, and competent service even at the hour of 5:00 p.m.! Thank you."

 
Ann Rogan
CEDAR RAPIDS IA
 

"quick and very friendly people"

 
Cindy Orcutt
CEDAR RAPIDS IA
 

"Employees were polite and efficient. Work was done in a timely manner. "

 
Janet Ireland
MARION IA
 

"Resolved my problem that I had been dealing with for several years "

 
Scott Erdman
CEDAR RAPIDS IA
 

"Great communication re: the things we asked to have checked and what was found. The information provided made decisions on what to have done on this visit uncomplicated. Super customer service! Happy customer, no improvement needed. "

 
Kathy Taylor
MARION IA
 

"Everyone was very helpful from scheduling to the advisor to the end of the process."

 
Brad Johnson
CEDAR RAPIDS IA
 

"Quick, professional, friendly staff. "

 
Dwayne Weibold
HIAWATHA IA
 

"Prompt service "

 
Julie Hessenius
VINTON IA
 

"Very responsive to my calls and questions. Quick scheduling. Explained everything they were doing and why. "

 
Sheryl Payton
CEDAR RAPIDS IA
 

"Everyone kept me up to date on the service and got me in quickly w/o an appt."

 
Doug Beadle
CEDAR RAPIDS IA
 

"Brought my truck to Cassill motors and Jay took care of all my issues quickly and at a fair price. Highly recommended CASSILL MOTORS BILL"

 
William Luering
CEDAR RAPIDS IA
 

"Friendly helpful staff. Easy to set up appointments. I had an oil leak after an oil change. Stopped in without an appointment for them to check it. They found the problem, fixed it in a timely manner. Thanks cassill "

 
Ted Hootman
CEDAR RAPIDS IA
 

"I loved the car wash! "

 
Laura Kline
CEDAR RAPIDS IA
 

"knowledgeable and friendly staff!"

 
Daniel Reyner
MANCHESTER IA
 

"your service desk crew is excellent. Your snacks...not so much."

 
Richard Kadlec
CEDAR RAPIDS IA
 

"Love Castill Motors - have for years! They make it a point to personalize all service. I will ALWAYS be thankful for Jay taking his time to come to my house to take care of a vehicle problem shortly after my husband died! In my opinion, they are THE BEST dealership and service department around! "

 
Susan Medberry
CEDAR RAPIDS IA
 

"Had an emergency and called the shop to inquire as to whether they could squeeze my daughter's car in for a check up. Jay was more than willing to do so, and as a result, the problem was taken care of very quickly, and for that, I am thankful, not only to the shop, but Jay also, for being willing to lend a hand when we needed it....THANKS to all..."

 
Bill Voinovich
MARION IA
 

"I have confidence in the quality of service I always get when my car is serviced. Thanks so much!"

 
Coral Dye
CEDAR RAPIDS IA
 

"Martha is fantastic! Very responsive and knowledgeable!"

 
Paul Hayes
CEDAR RAPIDS IA
 

"I like that everyone knows who you are and call you by your first name. Everyone is always very friendly."

 
Kim Hennes
OXFORD IA
 

"The people there are very friendly and nice. The only problem we had was that we requested when setting up the appointment ahead of time that one seat be checked out because it did not go down to collapse it. I'm not sure what went wrong, whether it did not get checked or the wrong seat got checked but it still wasn't working. Jay came out and looked at it before we left and we will have it looked at the next time. We know things can get mixed up and know you will make it right the next time. Maybe the improvement would be to make sure communication with those working on the vehicle is understood??? "

 
Daniel Schoepf
MUSCATINE IA
 

"Friendliness of staff; prompt service; staff keeps you informed of whats happening with your vehicle"

 
Carol Lamont
MECHANICSVLLE IA
 

"You're very efficient and friendly. And can be trusted. "

 
Rita Bilsland
LOWDEN IA
 

"Staff is always friendly and knowledgeable. If there is ever a question, Jay has an unbelievable amount of knowledge and is one of the best at diagnosing a problem."

 
James Hanson
CEDAR RAPIDS IA
 

"Personal attention"

 
Tom TakesConstructionInc
CEDAR RAPIDS IA
 

"You were flexible in dealing with my scheduling challenges, which I really appreciated. You also really pushed hard to get the job done in the timeframe that I had. What I appreciated most was how you all treated my truck while it was in your care. You even found something simple that needed to be fixed that was a safety issue and just took care of it without charging me extra. For the first time in years I felt like someone was trying to build a relationship with me instead of just doing a job. Well done! I'll be back for sure!"

 
Jeff Gleason
MARION IA
 

"Adam is one of the most honest good hearted guys that I have met in the car business. When there is an issue with any of my vehicles I am treated like it is his grandfathers personal vehicle getting taken care of. I am taken in as being part of the family! Due to the great service, the atmosphere around the whole service department I will only be servicing my vehicles at Cassill Motors. Thank you for making sure there are still true Genuine people in the car business. "

 
Diamond Edge
CEDAR RAPIDS IA
 

"I cannot thank you enough for being honest and kind. That is hard to find in the car repair/service business. I am so grateful to have found you! I will be back!"

 
Courtney Stubblefield
MARENGO IA
 

"Excellent in checking vehicle out and caring about customer"

 
John Eadie
SWISHER IA
 

"I received exactly the car I was looking for with great help."

 
Chelsea Franck
Cedar Rapids IA
 

" Brought my truck in because the air conditioning was not working. Was worried that it might be a major problem, however, was just a loose wire. Cassill Motors has made a believer out of me from the day we purchased the vehicle. It is a pleasure to work with the friendly and knowledgeable staff of Cassill Motors. "

 
John Ferden
SWISHER IA
 

"It was great."

 
Frank Takes
CEDAR RAPIDS IA
 

"made a recommendation for a repair, with out pressuring us to get it done right away. as far as improvment, we bought a quality car from you guys so we dont come in much and when we do we dont have any problems. enough said!"

 
Dan Burke
CEDAR RAPIDS IA
 

"I wouldn't change a thing , can't say what I would do differently!!!!"

 
Dennis Hromidko
SWISHER IA
 

"As always fast and friendly service that is priced right."

 
Michael Bentley
CEDAR RAPIDS IA
 

"Everyone was friendly and went out of their way to help."

 
Steve Bowman
CEDAR RAPIDS IA
 

"Polite, efficient, professional service...always. never any high pressure tactics...no B.S. about repairs that "need to be done". More choc. chip cookies in the waiting room!"

 
Christopher Smaby
CEDAR RAPIDS IA
 

"excellent service by staff at service counter "

 
Scott Carbaugh
SOLON IA
 

"Everyone is so friendly! Thanks for having me sign up for the rewards program!"

 
Jeneane Ackerman
WILLIAMSBURG IA
 

"My car was expected done on Monday afternoon , possibly Tuesday morning. It wasn't done on Monday, that was fine, a courtesy call would have been appreciated."

 
Cindy Henle
CEDAR RAPIDS IA
 

"From getting me in for service, getting my car’s recall taken care of from a third party, keeping me updated and the quick check out, I am sold! Best service in town! Thank you. "

 
Martin Richards
CEDAR RAPIDS IA
 

"Previous service was excellent, but the most recent service they said they could install something and then they ended up not being able to install after I drop the car off "

 
Dan Bohnsack
CEDAR RAPIDS IA
 

"The people!"

 
Tom Gordon
CENTER POINT IA
 

"The service was done quickly "

 
Joe Konecny
CEDAR RAPIDS IA
 

"This was one of the top experiences I've had with Cassill Motors. I typically get good care, but today was so top notch I even told Billy I "felt like a Queen". From Jay's smile when I pulled in, to Martha's detail, time and personal attention when I checked in, to Billy's friendly shuttle service, to the personal delivery of my car at work (they even parked it for me in the mess of parking we have!), the entire experience made my day. I was so shocked when Martha made the check-in call that my coworkers even took note of my reaction. Thank you. Thank you. Thank you. THANK YOU for the great service. I am so pleased."

 
Jodie Stoessel
CEDAR RAPIDS IA
 

"Everyone was very helpful and caring. "

 
Mark Toale
INDEPENDENCE IA
 

"loved the fast service and the free car wash but it would be nice to have the vehicle dried after washing so as to not leave spotting. "

 
Roberta Kayser
CEDAR RAPIDS IA
 

"Fast and friendly."

 
Chris Bond
CEDAR RAPIDS IA
 

"Been doing business with Cassill Motors since day one, Good honest family business, goes above and beyond for the customer from the sales people right on down to the service dept."

 
Terry Reid
CEDAR RAPIDS IA
 

"Everything was awesome as usual. Friendly and efficient staff took care of everything I needed. "

 
Julie Hessenius
VINTON IA
 

"Once again, your team came to my rescue! It is VERY comforting to know if I have car trouble, I can pick up the phone and you will be there to help. Thank you!!!"

 
Dawn Embretson
ATKINS IA
 

"Love your ice cream bars and comfortable waiting area and quality of workmanship "

 
Donald Washburn
CENTER POINT IA
 

"Every employee was friendly and prompt. The whole area is clean and well kept. Keep up the good work!"

 
Jeannie Parr
CEDAR RAPIDS IA
 

"keep on smiling "

 
Mike Berry
NEWHALL IA
 

"Ride home and back to pick up car. Timely repairs."

 
Curtis Updegraff
SOLON IA
 

"Service is ALWAYS excellent, and staff is very good at what they do.. Pleasure doing business with them."

 
Bill Voinovich
MARION IA
 

"Friendly staff and Reggie is very helpful! He's a keeper!"

 
Andrea Williams
CENTER POINT IA
 

"Staff is courteous and knowledgeable. Outside seating for us smokers waiting for services to be completed. "

 
Scott Smith
SOLON IA
 

"Excellent service at Cassill motors. Jay you should be proud of your staff. Martha, Krystal and all others (I didn't catch their names) including the mechanics. Keep up the great work and trust worthy service. "

 
William Luering
CEDAR RAPIDS IA
 
 
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