"Everything was great!"

"Staff friendly and knowledgeable, no need for improvement!"

"I liked the friendly attitude of the employees and the pleasant waiting area. Here's a idea for improvement =>I would like to have the technicians to put the correct oil changing mileage on the window sticker. The sticker says the oil should be changed in 3K miles. It should be 5K mileage. I told them last time and they changed the sticker. This time it says 3K and I'll just correct it with at sharpie."

"Everyone is so nice when I come in. "

"The tech was very thorough with the service that I needed."

"I've been doing business at Cassill Motors for about 35 years & they treat me like family. Right now we're trying to get my most recent purchase in tip top shape but it's giving us some issues. Cassill has been really concerned about the issues we are dealing with & are doing their best. This is the first time I have had problems with a vehicle I have bought from them. "

"They go over things that need fixed. Plus it's all on your copy of paper. The prices to go down."

"My recent visit involved a new radiator for a 2010 Chrysler Town & Country the service people have always done what they can to help me have a good experience. Thank you to Chrissy, Derek and Jerrod!"

"Every one is so nice"

"all went well"

"Quick, efficient and pleasant experience overall. "

"The staff recognizes me and is always very helpful and friendly "

"I liked that my work was done professionally, I feel safe driving my vehicle after my repair. I didn't like that the communication mostly had to be initiated by me during the almost month my vehicle was there. I went a week, and then another 12 days without any communication about what was happening with my vehicle, before I reached out myself both times to ask for an update on when repairs would begin. I actually had a friend drive by Cassill to make sure my car was still there and in one piece."

"I'm always satisfied when I leave they are Excellent. "

"I have no complaints. Every one is pleasant and helpful."

"Great customer service. "

"Great customer service, quick oil change, nice waiting room."

"I decided to look at cars for sale on the lot. I took one for a test drive, and when we got back on the lot, I saw one I liked and then I bought it!"

"They made sure I got what I needed and answered every question I had."

"I was taken care of immediately. Attendant was very polite and referred to me by name. I only had to wait a few minutes and I was in my way. Cassill Motors takes care of all of my auto needs."

"Speed of completion and customer care"

"Good experience. The men's bathroom floor around the urinal was gross."

"Dereck is so helpful So glad I have him helping me. "

"I feel confident that my car needs are being professionally taken care of by a good team of mechanics."

"Always done in a timely manner and meets my expectations."

"Quick, friendly that early in the morning. Awesome Service. We would recommend you folks to anyone. NOT A MCGRATH FAN! "

"Smooth sailing "

"I like getting Award Certificates to use on my receipts that you give me. Thank you."

"Professional and 9ite and courteous "

"I bought that car in December of 2016, and it's NEVER SEEN ANOTHER SHOP FOR SERVICE"

"Attentive, friendly, timely,"

"Friendly communication "

"The staff is always pleasant, friendly, and have great customer service skills. "

"Reasonably priced for all the repairs. Great customer service!"

"we arrived early to the appointment and they got us in as soon as they could and out the door. I appreciate that!"

"Thank you!"

"No improvement necessary. Your staff is friendly and efficient and the quality of work is exceptional. We Love Cassill Motors!"

"Speed of service on short notice was critical for me today and the whole crew really came through in a pinch. "

"The staff is very friendly! Treats, everyone like they are friends and family to Cassill Motors. "

"Krissi was very helpful and accommodating."

"Enjoyed the coffee and a cookie while I waited."

"Prompt service, friendly and informative staff is always my experience with Cassill Motors. We both recommend Cassills to people who are looking for another vehicle ... and to those who are not! Thank you Cassill Motors!"

"They always let me know what needs to be done in the future "

"Service Men are very polite too us and ask if they can help us with anything while vehicle is being serviced. Employees are always polite too us when we have our van serviced with them. Thank you Kindly for great service. "

"took car right in. fast service."

"I like that it’s a family owned business, and everybody is always polite and courteous."

"Jerad always takes care of me and the work is done correctly."

".i ALWAYS LIKE THAT THE SERVICE PERSONNAL ARE EFFICANT AND FRIENDLY. mike DOES A GREAT JOB OF TAKING CARE OF OUR NEEDS. thanks"

"Jerrod, Onna and the both the shuttle drivers were excellent. And the first morning I was there waiting for the shuttle to arrive the sweet girl in showroom gave me two fresh out of the oven chocolate chip cookies! A+!"

"The service center is always so helpful with addressing issues beyond just the oil change. They truly care about making sure the vehicle is in good condition."

"The staff and atmosphere are excellent and wonderful!! One could not ask for better staff who stop over and talk to you each time you visit!! Love the Cassill "Family!""

"Speedy and friendlt service at a reasonable price"

"they noticed I needed tires and I believe in keeping good tires on car and got them replaced on the same day I had service, thanks to Onna"

"I appreciate how the service team remembers my name every time I come in. They always do a awesome job and take great care of my car!"

"I was able to get an appointment quickly and in my scheduled availability. It annoys me when whom ever does the service moves my seat. They are only in the car for a brief time, I drive it all the time "

"No waiting to get in. A complimentary wash would be nice."

"Love the staff very understanding and honest getting stuff that needs to be done. "

"No complaints. "

"Liked everything, especially the printed estimate for replacing brake pads."

"Always taken care of at Cassill. "

"I miss talking to the service department when I have an issue with my vehicle. But I appreciate the phone call prior to beginning the work and a phone call when the work is completed. "

"I know it is the industry standard to charge for the diagnosis of the check engine light and Cassill probably charges less than the dealerships but it just seems like a lot of money for hooking up the meter. Perhaps I am missing something. Just something I wanted to get off my chest. I like coming to your shop and generally enjoy my time with Jarrad."

"Onna was super nice and very very helpful!!! "

"Both of headlights went out and you were able to replace them after 5pm."

"Nothing the customer service is excellent. "

"Everyone was so helpful. I was in and out very fast. I was having trouble with my phone charging and they looked into it and checked it out to be working. And they wished me a happy birthday"

"they were training a new person and they were very patient with me, even though I asked a million questions "

"Everybody on the staff at Cassil was excellently polite, helpful and courteous. We won’t be going anywhere else for our vehicles. Have known Jay since he was working there when his dad ran it."

"I like how fast they got me in and how they have the best price for tires around and do good work!"

"Appreciate the excellent service and flexibility. "

"Wish you had certified mechanics working on the weekends. Loved the complimentary refreshment station."

"I walked in and the lady at the counter asked what help I needed, and she took care of my issue promptly. In and out in a very short time. And she took the time to be friendly as well, that accounts for a lot on my part. I made a new friend. "

"Everyone was friendly and knowledgeable. Easy to get information. "

"Friendly, accommodating, helpful - cannot think of an improvement"

"Very friendly staff and quick service."

"The service was quick and price was very good for a senior family. Thanks"

"thank you for inviting me to the rewards program. "

"You guys are so friendly and helpful. Keep up the smiles. I appreciate courtesy service. Staff explains problem clearly."

"I was going to come in just to get air in my tire, but saw I was close to having my oil changed so I called in to see if I could get in last minute. I was granted that gift which I understand is not always available, but they found a slow leak in my tire. So instead of coming to me with the cost of new tires, Anna suggested having it patched first to see if that works. So, your team watched out for me to save money. Thank you!"

"Answered my questions with confidence & kindness"

"Fast and efficient oil change. little to no waiting."

"Jerrad does a great job taking care of me every time I need service to my vehicle."

"As always staff was friendly and I got a call to explain the repairs and cost before the repairs were started."

"You always do a very thorough inspection of my vehicle."

"Friendly and nice staff"

"Everything was done properly and on time, I was kept informed on any issues, I can't see any improvement at this time"

"Nothing to complain about"

"very efficient in their work"

"Quick, friendly and fast service! "

"Service Advisor, Onna was great, the two guys need to learn from her."

"Staff is always attentive, courteous and polite. The quality of work has always been very good. The people are kind and considerate. "

"The staff are absolutely the best!! I wouldn't go anywhere else!!"

"My 97 Taurus was fixed and it started great. I would like a senior discount for all repairs for your senior customers. "

"Adam juggled his schedule to get me in on a snow day when i had cancelled an earlier appointment. He is the best!"

"Staff was wonderful, Adam has the best customer service! "

"I took over an hour today for oil change and to check battery. The shop was short handed due to the holidays which probably the reason. Jerrod was very friendly, thorough and courteous. "

"When I called the service department to talk to them about what was going on with my car they knew exactly what I was talking about. Set an appointment up for it for me and let me know what it was going to cost and even had it ready for pick up sooner than what I thought it would be. A+"

"Very friendly & thorough service with minimal waiting. "

"Everyone was friendly the service was great and timely and I had a question about programming my garage door opener to my car and that was very helpful and it worked"

"I appreciate service not trying to upsell me things I don't really need. They tell me what should be or needs to be addressed at that time, and gives me the option of things that will need to be addressed in the future."

"I had no problems whatsoever. I cl my appointment was at 6:45 a.m. and I had no wait. Jared said approximately 45 minutes and it was 45 minutes for my oil change. I would never buy another used car anywhere else. Good cars good service good warranty. Thank you "

"We were quoted a high price for a rear brake job on our van at another auto shop. I called and Ana was great. She researched what needed done and quoted us with parts and service for a lot less. We were also able to get the van repaired during the same week. They got it done in less than 4 hours for us. Fantastic service! Thank you!"

"Courteous and friendly personnel. Any questions I had were answered directly. Very knowledgeable about the repairs needed."

"Everyone is friendly "

"I was surprised at how expensive a set of wiper blades are. Even with my $20 coupon it cost me almost $34. WOW!! Jarred was very friendly and helpful though."

"Mike went the extra mile to take care of me. And Greg entertained me while I was waiting for my car. Its nice to be able to go to a place where you know they have your back."

"They all were very kind and helpful."

"quick service. friendly helpful staff "

"We just recently moved out of town and I had thought about trying to find service closer to home, but as I started to look I thought I'm going back to Cassill because I know exactly how they do business. They treat us with respect, they always clearly communicate everything with us so we know just what to expect, and the services we've had done have always been of great quality. It's always a good feeling to know that there is a place you can go when your car needs repaired and you know that they'll treat you right."

"They worked me in early as I had another appointment following that was moved up."

"My vehicle was ready for pickup much earlier than I expected. I was very happy with the speed of service."

"I liked that they were able to squeeze me in :)"

"Simple, easy, and a nice lounge to wait in. "

"Everyone was very professional and very cooperative. It is always a good experience to have my auto work done by Cassill Motors."

"The staff was so welcoming and pleasant to me and my 2 daughters. We enjoyed watching the Hawks in the waiting area, and the snacks and beverages were a lovely touch. Cassill customer for life!"

"Friendly"

"Cassill people are personable and caring. I can always count on them looking out for me and not taking advantage just because I'm a female. It's very reassuring. I have high respect and appreciation for their integrity. "

"I appreciate the prompt service and how Adam was able to take care of a nail that was embedded in the front tire. Oil was changed and the tire was patched and I had the car back by 10:00 am. Thank you"

"I appreciate what the service department does to help keep my vehicles maintained properly. The Service Advisors do a good job of communicating what needs to be addressed on each vehicle to the Service Technicians. I also appreciate it when they let me know that there are items that need to be addressed in the future. That allows me to plan and to budget for that service. "

"Person I scheduled with told me one date and obviously put another in computer. So I was basically there on a wrong day but he still got me my oil change done since I came in"

"Adam and Tim are great in the service department (as is everyone else in the service dept and everywhere! ). Always very friendly and I truly feel that I can trust the service at Cassill's. Thanks!"

"The service employees are very helpful and explain what mechanical issues are. They are upfront on how much it will cost for repairs."

"Everyone is always friendly and able to answer my questions. The waiting area is clean and comfortable. "

"Answered every question. Very satisfied. "

"Service center staff are very helpful and friendly."

"Everyone and everybody that involves the Cassill family are great and have always been good to us and our family "

"Fast"

"Everyone is very friendly and considerate. Jay escorted me to shop so I could view my car while on hoist. Very safe and clean area. Always amazed how clean the reception area is and seating is nice while waiting for service work to be done."

"cookies"

"Every one Treat you like your family"

"Appreciated them checking my entire vehicle to discuss other things I should take care of. "

"Been doing business since it first started and Larry Nelson is the best."

"I liked the friendliness of the staff. "

"Cassills was accommodating as always while I waited for an oil change. Greg made sure I was able to access the wifi so I could get some work done while I waited in the showroom. Everyone is super friendly whether you're waiting for a $20 tire repair or purchasing a $40,000 car, you're important as a customer."

"Totally satisfied"

"I appreciate the great feedback on the maintenance needs of my vehicles. I own and operate a driving school and it is essential that the cars are mechanically sound and safe to operate. "

"Explained what they did and possible future issues. "

"The guy working the desk in the service department (Tim?) on Saturday washed my truck himself when I brought my vehicle in for an oil change. I really appreciated that. Thanks!"

"Fast, reliable service, and a bonus loyalty discount, topped with complementary snack bar!"

"We had an issue with our minivan come up late Saturday. When I call Cassill they shared that they could take care of it first thing Monday morning. They followed through with great service and good timing. They were finished with my minivan before noon!"

"Every thing was great ??. I was just wondering why all the employees are NOT wearing masks?We are in a pandemic ??"

"Fast courteous service. Had an issue with voltage leak. They found problem due to a previous service they had do e. Tild me it was an error on their part and corrected at no cost. Mistakes happen, how a company resolves them shows the character of the company. Thanks Cassill Motors. "

"Never seen a car dealership so clean. Even with the snow and slush being dragged around. Water and complimentary juices very much appreciated in service center waiting area. Rogers dogs were there greeting customers,nice touch."

"My oil Change took less than an hour!"

"Relaxed atmosphere for waiting and great customer service "

"They were very knowledgeable about fixing my truck. I was very pleased thank you"

"Quick and courteous. I wish people were wearing masks. "

"Friendliness and promptness. Also they asked about doing something rather doing it and then tellilng me they did it."

"Prices are a little high, but well worth it! I appreciate the honesty and integrity of the mechanics! Front desk is extremely helpful!"

"I was extended the courtesy of a call before any additional work was done that would raise my bill. I really appreciated that. I also love the opportunity to earn rewards points! "

"As always high quality service and friendly staff."

"Good service! Asked them to check a couple things out and they were more than happy to. Could have the coffee closer to the maintenance area"

"Great service manager."

"No improvement needed. "

"Everything was Fabulous"

"The service was accomplished sooner than expected. Getting picked up was delayed due to staffing shortage."

"They are all fast, friendly, helpful and considerate. "

" New winter tires today… Truck was checked in before appointment time and it was picked up before the pickup time promised! A big thank you to the CASSILL motor service team!"

"Very prompt getting me in and completing the job. Thank you."

"Adam was very friendly and service was excellent. "

"I had a rain day from work and they where able to fit me in to get brakes done on my car. In and out easy."

"Great customer service, done faster than expected under the extended warranty from purchasing through them only had to pay $46 for a timing cover gasket. "

"Staff is always very friendly and knowledgeable They were flexible with us when deciding on fixing the car or trading it in."

"Good and timely service. Staff is knowledgeable and friendly."

"The Cassill Team is always so friendly and accommodating! My appointment was at 9:00 but I was early and they got me right in!"

"Despite how busy everyone is, I appreciate the willingness to explain what needs to be fixed and appreciate the communication on the progress that is being made."

" I didn't have an appt but the service center fit me in to take a look at what was going on with my car. I greatly appreciated the felixibility"

"Fast service, done before expected."

"The staff, Martha and Adam, are very helpful, caring and friends and I feel I belong to the family of Cassell Motors"

"I was glade that there is a waiting area with water available. My oil change did take 20 minutes longer than last time. Thanks"

"Thanks for working me in"

"Good work, fair price. "

"That could fit me in on a short notice "

"Everyone is so friendly and makes you feel at home I really can’t think of anything to improve "

"Timely service and they even .washed my filthy car"

"You guys are always so friendly and always get the job done and done right the first time and you also try and get everything done as quick as possible and not waste people’s time. "

"They were diligent in trying to solve the problem with our transmission. It was too low on fluid. It would have been best if they had taken some responsibility since they had recently done some work on the transmission for a leak. But the car is running smoothly now which is what matters most. "

"Everyone is very helpful and the customer service is great. I always need a ride to/from work while my car is in the shop and that has always been very timely and friendly. Thanks!"

"The people and service!!"

"I still need work done on the escape we just bought "

"The staff is always accommodating and positive. Never a bad attitude. Great customer service, a lost art at most places."

"Friendly staff"

"Awsome service "

"I appreciated that Adam got my vehicle in a day ahead of time and took care of the issues I had been having with it"

"Every time I come in everyone is so kind and helpful??"

"Communication "

"The staff was very friendly and very professional and seen to all my needs. "

"Work done as promised. Clean area. Great people. Honest and caring."

"The fact that the staff recognize their customers. They always do what they can to make sure things are done the right way. "

"I wasn't aware that the policy on using Rewards certificates had changed from being able to use all rewards at once to only using 1 certificate had changed. It was kind of a bummer to find that out"

"The service is excellent and everyone is very friendly. It's nice to feel like you not only had good and honest service on your vehicle but also enjoyed visiting with the staff! : )"

"It was great! I appreciated the use of a vehicle while mine was being worked on. Thank you!!"

"My only disappointment was that the guy who checked my husband out would not let him use his coupons. in the past it has never been a problem and we used all our coupons but he would only allow one. I was bummed. "

"I appreciate that so many staff members, including Jay, Chrystal, Lynn, and Reggie recognize and greet me by name whenever I stop by."

"i talked to greg? in parts, martha in service and jay and shelly about several different questions i had. all my questions were answered without getting the run around. jay told me what i needed greg got me the parts right away and martha set an appointment favorable to me. and as always shelly was there to see that i had coffee and cookies and a positive experience. ps jay was grilling that day. thanks for dinner jay."

"I can leave my car in a safe place and pick it up when my time allows!"

"Always appreciate the help and service I receive in the Cassill Motors Service Department"

"Prompt service from check in to shuttle trip"

"It’s hard to get a specific service time unless you call a week in advance. I also don’t know if is good or bad but nothing is ever recommended like other places...air filter, brake pads ect."

"Flexibility to get convenient appointment. Vehicle ready in good time. "

"You got me in for brakes without an appointment. It was very much appreciated!!"

"I have purchased two vehicles from Cassill Motors and the experience has been one of the best. Friendly and professional!"

"All was done ion your company's usual, "GREAT" way. Nothing but the best of all service, by really great, nice & knowledgeable personnel. (ALL OF YOU). Please, KEEP-UP THE GREAT JOB."

"Adam and your service team once again did an outstanding job. I was having a couple of problems with my car and had it checked out while on the road. No solution. Left my car with Cassill Motors to be serviced and it came back running great! Thank you Cassill Motors. "

"Had a dent located on the left rear of the vehicle after brake pads were replaced. Brought car back in to be fixed and they did a great job and were respectful of the situation. "

"Very nice and friendly and very helpful there is nothing to improve on "

"We listen to the car geek hour on wmt radio and Jay always sounds extremely knowledgeable and impresses us as a straight shooter and honest person. So when our Yukon was having problems with the shifter we brought it in to be repaired and they were under the estimated cost. Unfortunately I don't remember the name of the young man who was our service advisor but he impressed me too. Since we had a positive experience we decided to come back for an oil change and will definitely come back again!"

"Service manager was friendly when I called in to make the appointment. Also curtious when I dropped off our SUV and when I picked it up ."

"Always a pleasure doing business with Cassill Motors, they are quick and fair when doing there work Thankyou"

"I liked how quick they got me out the door. I think some improvements would be to offer the courtesy shuttle. I have had service twice in the past 2 weeks and neither time was I offered the courtesy shuttle."

"Staff went out of their way to make sure my car was safe and repaired my car under warrenty."

"Adam in the service department is always there for the customer and always has great advice on services. "

"That you got my vehicle right in even without an appointment. Don't know of any improvements. Great sums it up."

" While I was sitting in the waiting area… I was analyzing everything that was going on around me. Your staff truly seems to give a shit about every situation they encountered. A couple clowns walked through that door…! they were treated with the utmost respect! I am proud to call Cassill motors and their employees my family! I am also very comfortable dealing with Martha or Adam in their laid-back but concerned demeanor! Jay... now is he not a prize!"

"Pleasent and friendly staff and get service work done in very timely fashion "

"I was early because I didn't want to go home & come back so they squeezed me in so I didn't have to wait. They are so friendly other shops should take lessons from them."

"The staff were able to politely accomodate me in an emergency situation."

"At the service desk, Adam and Martha are the best, our favorite salesman is Larry Nelson and Greg the sales manager is always helpful with any questions. I give these people a AAA+ at what they do for Cassill Motors."

"Got my son’s car right in and fixed immediately!"

"Able to get me in & out. I don't seem to be receiving the emails and mailings since December though"

"Courteous and friendly. Finished the work in a timely manner. Costs came in a bit under estimate...always appreciated!! "

"Better directed flow when waiting for service. Where to wait, what's available for waiting customers etc."

"In and out quickly!!"

"You have a very friendly and helpful staff at cassil motor. My wife, daughter and myself all have bought vehicles from you and its always a good experience. I can't think of anything that I would change. "

"We like how friendly and attentive the staff are. We feel valued as a customer, and appreciate having a trusted team for our Auto Service needs."

"Everything went as expected. You guys ALWAYS DO what you say you'll do, and that's a special quality in any business, so HATS OFF to all of you.…. NEVER had any problems with any dealings we've had with you. WELL DONE, and KEEP UP THE GOOD WORK..."

"Once they were able to get my vehicle in, it was repaired relatively fast. "

"Awesome job!"

"Fast friendly service "

"Appreciate the use of a car to use while you completed the replacing the front tires. Thank you"

"Adam is always so helpful. "

"Nothing was wrong with visit it went well."

"Service department was fabulous thanks again Chrystal for hooking me up with a ride to and from my job today 2-15-19. Always recommend Cassill to my friends."

"Very accommodating, informative and service was excellent"

"the car got serviced fairly quickly "

"Professional service with good advice. Quality parts and service. Dependable."

"Went very well. Thanks."

"I always appreciate the service I get at Cassill. Adam is very competent and helpful."

"Got me in during a busy time and was fixed in an hour. Marla was very friendly and the tech did a great job!"

"They took the time to fit me in due to a cancellation and allowed me a loaner because of my unpredictable work schedule. The tires are also a bonus, they are great. Thank you"

"They kept in touch with me about what was wrong with my vehicle before they ever fixed it. They were able to fit me in their busy schedule when I didn't have any heat in my vehicle "

"my 16 year old was treated well on his first oil change visit"

"We came from some distance on a very cold day and were immediately received. Staff kept us informed of how things were progressing. Snacks were available. Waiting area was comfortable. And the van was thoroughly checked over and washed!!"

"Fast friendly service that always goes the extra step."

"Nice staff"

"Got my vehicle in ahead of schedule and as always, very friendly staff. Thanks!"

"Very personable respectful appreciation of business towards the customer."

"You guys NEVER disappoint...… Service is always wonderful & you always go above & beyond.... That's why we keep coming back & will continue to do so.. KEEP IT UP....."

"your service advisers are consistently top notch. "

"Instead of trying to upsell me something, Adam fixed the problem and that's why I love the people of Cassill Motors."

"As always excellent customer service, friendly and knowledgeable "

"Got me right in asap thanks."

"I just Love the service....from Adam, Crystal & Martha, to the service drivers to da people working in the garage....I just feel Blessed. Great crew whom I feel like I’m in great hands every time service is needed!!!"

"You have a great service department, they are all so friendly, professional, kind and Jay always seems to have time for my questions."

"The 3 people at the service desk were very respectful, polite, and courteous as they worked on me truck. My wife and I will definitely be back for oil changes and any repairs on our farm vehicles. thank you again. Ted Grenis"

"Always get a vehicle wash which is nice "

"Martha and Adam are the best. The young gal not so much,kind o talks down to you, it's just the way she asked questions like you don't know anything."

"Everybody is so friendly and accommodating, from scheduling my service to the shuttle driver who took me to and from work!"

"Fast and efficient, all questions answered on the spot. A ride back to work."

"N/a, excellent service. "

"To have my car repaired not taking 5 trips to look at it and not be done. If this doesn't get done I would a new car that has the same payments I am making now. "

"Friendly and very helpful at getting you in and out"

"Great service and great work. Always the best at Cassill"

"You recognize customers and treat them just like family,"

"Friendly and prompt excellent service. Great people to work with."

"Very happy"

"Service desk was extremely helpful during my visit."

"I did not have an appointment but was having trouble with car battery and drove in to see if Cassill team could help me. They got me right in and about 1 hour and a wash job later I was on my way. Thanks for your service."

"It might be a car place but it's also a very calming place as well."

"It was important for me to know that things that I had not mentioned were checked and I was let know there what shape they were in, good or bad, such as brakes, tires, anti-freeze,etc."

"Your service department people at the desk (Especially Crystal) have been helpful in trying to solve some factory warranty problems on the 2017 cargo van I recently purchased from you. A brake light and "low brake fluid" message (that is reoccurring more often) has me concerned. A left turn signal will not shut off on a turn without manually tripping the lever. (An annoyance to me and people following me). Crystal suggested going to McGrath and drive with a certain individual to confirm the problems for warranty coverage. This seems reasonable to me under the circumstances of the problems. "

"I thought I left my keys in the car when I dropped it off. I had given them my car key seperate, but I needed my other keys that day to clock in at work, get into my house, and get into my mailbox. I couldn't find them anywhere. I called Cassill and explained my situation. They took the time to look through my car, in the shuttle I took to work, and on their counter. I love that they cared that much about me. Then when I went to pick up my car, they warmed up my car for me and scraped my windows, even though they didn't have to."

"You guys are great. Sometimes I wait several weeks for service appointments only to learn a second appointment is needed so increased screening would be helpful for more prompt/efficient service & reduce need for subsequent appointments "

"Always made to feel part of the family"

"It was very satisfactory. I do appreciate your washing my car as well. Thank you. "

"Kept me in the loop during the whole process."

"Always friendly and helpful. A maintenance/service dept. that I actually trust!"

"Fast - efficient - very friendly and accomodating"

"I received the most courteous and prompt service and everyone was so friendly toward me."

"That Jeremiah our seller sat down and listened to what we had to say. Didn't think he was pushy and stayed within our price range of what we wanted."

"All good. No improvement necessary "

"The customer service folks are excellent at greating you making sure your visit is successful and promptly get you out when service is completed."

"They did a good job on fitting me in without a appointment."

"I always feel welcomed by the service staff. They let me know what needs to be done and get it done in a timely manner."

"No appt times available but still able to fit in my oil change by leaving the car"

"Wasn't told of all kinds of other things that needed to be fixed on our car. No up selling, much appreciated "

"I like the service people and trust them. Very friendly staff and high quality of work. "

"Listened to my thoughts on the root cause of the issue and addressed the problem as expected."

"The absolute best service department around! It doesn't get better than the Cassill crew!"

"always get a complete explanations of the problems what just needs to be repaired. "

"Very fair in all aspects of the service and performance."

"The engine light problem was solved and fixed"

"Wour work is professional"

"I think the service staff is Great."

"Instead of a costly replacement of my daytime running lights, the shop drilled 3 small holes in each lens to alleviate the condensation problem, and it was far less expensive....BIG THANKS to Crystal & the mechanic…..GOOD JOB!!!!!!"

"Service department seems a bit short handed. It took a week to get my car serviced. "

"Great customer service"

"The ladies at the desk in the service department have excellent attitudes and are very helpful."

"The service department was able to get me in at the end of the day to replace two tires."

"Everyone is so friendly and nice and they keep my car clean inside and even wash the outside!"

"It was fast"

"Friendly and helpful customer service staff at Cassill (Martha and Adam) make getting your car repaired a not-so-painful thing! My pick up time was a little late, but the driver was friendly and personable."

"The service staff understood our needs and were able to take care of us."

"How they care about their customers, and want them to be safe. "

"You are very thorough in explaining the problem when servicing my vehicle. "

"The staff is always friendly eager to help. They make you feel valuable. "

"My vehicle was done before I expected. Awesome service today as always. Thanks guys"

"Everything was excellent. This was my 1st experience as I recently have had major issues on my 1986 Ford Ranger, have spent a lot of money and still issues didn't seem to be resolved. My brother Jon listens to Jay Cassill Saturdays on WMT and he suggested I try Cassill. Best suggestion I could have had. So far everything seems to be resolved. At that age I may expect issues to crop up but the ones that I have had for a long time are no longer there. Just wish I would have come there a long time ago. You all mentioned that the last guy that worked on my truck didn't hook up a temperature wire or something like that. Instead of telling him about it, I will just transfer over to you. I took some CSR training once and they said that what they feared most was not the person that complained but the ones that were silent and moved on to a competitor - that would be me. Thanks."

"Cassill motors found the problem I was having with my vet and did a nice job fixing the problem, They treat me fair"

"Everything went great quick friendly thanks."

"I had a battery problem over the weekend. I called in for an appointment and I was told to bring the car in right away if I could. The battery checked out okay but I was told there could be a bad cell which caused my problem on the weekend. Based on the age of the battery and with winter around the corner, I elected to have a new battery put in. It was all done in a short time which I really liked."

"Always appreciate the great service and the ride to work when I drop off one of my vehicles. I recommend the Cassill Service Department highly."

"How quickly attention to my concerns was addressed. How professional everyone at Cassill treats the customers. Same day inspection and repair. Price was a bit higher than expected. I fully trust that quality of work."

"problem got fixed."

"as always cassills goes above and beyond to make sure the problem is addressed and i still have money in my wallet. I appreciate such honesty in today's society. I know my car is safe to drive and well taken care of!"

"After listening to Jay on Saturday mornings, I decided to make the move to try servicing my vehicle at Cassill Motors. I had 2 fabulous experiences and am very happy with my move. I will be back!! Thank you!! Tracy Spicer-Ehrman"

"We know & Trust, you. Also feel you have shown us fairness in our transactions with your company in the past. Service was professional, as well as friendly & Quick. All of your People have Great Personalities & Knowledge. Always a good experience, when we visit your business."

"Ever one is Eager to help, very friendly "

"Crystal is awesome."

"How you took me home and picked me up on the shuttle. Maybe get them to recall the town and country with the air cond. problem effecting so many. Although its not a safety issue its a bad public relations issue. I know I will be sharing with everyone my ordeal and to stay away from the town and country.I don't hold Cassill Motors responsible.I hold the manufacture responsible."

"It is like visiting with family. Everyone smiles and are so welcoming."

"welcoming staff and quick and reliable service. "

"Got me as scheduled and finished the job in very timely manner!"

"I love the people at the service desk - they are the best!"

"I like working with Adam and Crystal. They are always eager to help."

"We had a stow-away seat that needed to be repaired. It turned out the necessary part for the repair had been returned to the vendor and was no longer in stock. We live out of town and did not want to make another return trip. The staff made sure the repair was properly done in short order with other parts. The staff solved the problem. "

"I was very happy that even though I didn’t have an appointment they still had time to get my car in. That’s amazing customer service."

"It is nice to see the boss working with the staff and on a Saturday even. Good job Jay!!"

"Friendly service and a call back from Adam!"

"I have always enjoyed working with Adam and the other two members of your service staff. They have always made me feel like I was "special" which cannot fail to make you feel welcome and appreciated. Then, too, I used your "ride home service" and once again the two drivers are fun to be with. The way your personnel have always treated me is great. "

"Service staff are very friendly and helpful. When quoted the price of repairs they are very close to what the quote and do the repairs as if the vehicle was their own. Done right "

"Quick service and friendly staff "

"They are just so all about the customer. Friendly, honest, and have great communication. "

"I liked that I had a minor problem with my car and they were able to get me right in. Another thing I like is that everyone is so friendly. Cassill Motors is a really great place."

"Everything was great. Martha is a huge asset to your business."

"Service was prompt. Easy to drive in/drop off my car. Very pleasant reception area. Staff always courteous. Prices reasonable. For past visits: I have appreciated that only the necessary services are performed. There is no "overselling." I am notified of potential upcoming issues (e.g., air filter may be close to needing replacement, etc.). "

"always like interacting with crystal."

"I like that they always clean my vehicle after maintenance is finished."

"Can't think of one thing. Everything was optimal."

"Thanks for getting me in on Friday to have the transmission serviced. I always appreciate the service and help I get from the Cassill Motors Service Dept!"

"The car wash was a fantastic surprise! "

"No complaints excellent service"

"EVERYTHING! I won't go anywhere else. Thank you!"

"My problem was diagnosed quickly and the problems were solved expeditiously."

"Chystal was very helpful and friendly. "

"Getting my car washed. That was an unexpected surprise. As far as improvements--a small one would be to have more variety of magazines to read in the waiting area."

"You were so responsive. We didn't have an appointment, but were concerned that the van maybe shouldn't be driven given the horrible noise it was making. You looked at it and confirmed the problem. We didn't expect to be able to get the work done for 1 to 2 weeks and it was done in 2 days!! Thank you! We refer everyone we know to you. You're the only place we trust."

"They fit me in 2 days early to get my wheels done"

"Courteous and helpful staff. I always feel like I am with friends when I visit. "

"Outstanding experience once again! "

"Nothing needs to be improved...always friendly service. I mention Cassill to anyone looking for a car! Best car buying experience I have ever had!"

"Timeliness of service. Knowledge and courtesy of the staff"

"Comfortable wait area with snacks"

"Liked Everything. Nothing to improve at this time. "

"I called first thing in the morning with an emergency car problem and Martha got me in and helped right away! Adam called within hours to discuss the problem and my car was fixed the same day - thank you!"

"THE SERVICE FAST "

"Ease of making an appointment and getting in during the same week. The lady at the service counter was professional and friendly. While waiting, I walked around to check out SUVs and was thankful I was not be pressured by a salesman. "

"Great service"

"Quick service and courteous service personal"

"It was pleasant. They kept us informed of the vehicle status."

"Got me in quick at a time that worked. Diagnosed and solved the problem quickly and for a reasonable rate."

"Great people to work with, work was done faster then book called for and cost reflected that, I feel that you run a very trustworthy shop, you have my business!"

"You did a "rush job" on the van because it had a wheelchair ramp and you knew my daughter depended on it."

"Work completed as scheduled and the loaner car was much appreciated, makes life easier"

"Great service. Didn’t have to wait too long. "

"Tbe friendliness. "

"You make it a very comfortable place to wait while getting my vehicle worked on. I really didn't want to leave!"

"Well as always great service from Cassill service Department. My appointment today wasn't til 430 and they were able to get my SUV in early and done before my actual appointment. You guys rock. Thanks Krystal as always GREAT JOB Thanks Lydia"

"Great service and communicated with me!! That is huge!!"

"Customer service is awesome!! ?? "

"I was pleased with the friendly staff and how quickly they were able to get my vehicle in for service."

"Very friendly and helpful people working here! "

"They are always professional and “speedy” in their service!"

"Crystal is great."

"Prompt friendly service. "

"A great service department!"

"Every time we bring a vehicle in for service, you ALWAYS do what you SAY you're going to do...... We have the extended warranty on one of our vehicles, and the warranty company is ALSO excellent.. In all the years we've been dealing with you (5 vehicles), we have NEVER had a problem, because you always back your work, and if it's not right, you MAKE IT right.. For that, we are thankful........... Everything at your dealership is top shelf.... Keep up the good work!!!!"

"I always appreciate the thoroughness of my appointments. I know they’re actually performing the service checks, unlike other service centers that just put check marks on a sheet of paper."

"I received an unexpected savings of more than $300 because my brake pads and rotors actually did not need to be replaced after all. The noisy brakes were simply dirty grit-filled rear brake drums. Cassill's service team cleaned those for me and I was on my way."

"Staff was very friendly and would ask if I needed anything while I was waiting for my car to be serviced."

"I was especially impressed by the personal interaction of everyone with whom I spoke: Martha, Chrystal, Jay, and others whose names I don't recall, as it was our first meeting. The family atmosphere is phenomenal. "

"Service staff is knowledgeable, diligent, honest and welcoming. Very refreshing compared to the other dealers and repair shops."

"What I liked most was the friendly service that I received from the employees. They went over and above to attend to me and then notified me when my vehicle was ready to be picked up. I could not see anything that needed improvement. Everything was done in a professional manner."

"My visit to Cassill was very productive. Thank you!"

"Great customer service"

"The Cassills staff is always friendly and efficient. I absolutely trust my car with Cassills. "

"Very friendly staff who communicated well from start to finish! Love coming to cassill because everyone acknowledges you like they know you even if it’s your first time! "

"I always like the fact that I can trust your service staff and what they tell me is needed for my vehicle. That trust is very important to me. You also let me use a loaner vehicle since my appointment was several hours. As I live out of town that is always appreciated so I can get lots of errands done! I tell everyone who is looking for a vehicle to try out Cassill. I really appreciate your honesty, helpfulness and integrity. Thanks so much!"

"The atmosphere is very friendly. "

"When the car wouldn't start after having been serviced, they kept it overnight, to get to the bottom of the problem. Although it was an inconvenience to leave the car, after the trip out to get it, and another trip to go back, again, to pick it up, we can understand that the younger helpers will learn from the mistakes they make."

"every thing was great just don't think it should take over an hour for a oil change when you have an appointment !"

"I liked all of the options in the waiting area. Tv, water, coffee, cookies, etc"

"Crystal Blue and Adam are great. "

"Nice waiting area and good service."

"fast attention and good service "

"Staff seems to get along well and are willing to assist the moment you enter. Staff go above and beyond to see that you are comfortable. "

"Yes"

"Yes"

"Friendly, efficient and very professional. Starting issue on vehicle solved after another repair shop failed to find the problem."

"Martha and Adam are the best. "

"Yes"

"Nothing......the service people are awesome they make for an enjoyable experience."

"This visit I had my tires rotated and I think they forgot to reset the tire pressure monitor. My wife made it to Edgewood Rd and the Tire Warning light came on. All of my tires were 32 psi and below, so that also could be a factor. I would have thought they would have inflated them to 35 psi at least. I inflated my tires at home and reset the Tire Monitor System. My last visit I had a tail light replaced in the same vehicle and when we went to drive away the "Trunk Open" light would not go off. I also had my oil changed and when I got in I noticed they hadn't put a oil changed sticker in the window.They took it back inside and adjusted the trunk and put a sticker in the window. "

"The service was exceptional. & the work was done very quickly . Suoerior company & staff! I will never take my vehicle anywhere else & will always refer people to Cassill motors . "

"I went in to get my oil changed and after it got changed the worker told me what else they looked and if it was good and told me a part was starting to show wear and that we would keep an eye on it for next time and they even washed the car"

"Adam once again went above and beyond! No improvements needed. Amazing staff!"

"Martha is super"

"The work was done in a reasonable amount of time and was done very well. Thank you! "

"Everyone say Hi and talk to you, just the little things like just saying hi, amounts up big, I have been in there a lot and yet not seen one person in the company not have a smile"

"Everyone was Awesome!! Thank you Jay Cassill and Martha!!"

"Got the vehicle in right away and provided a user car for a very busy collage student"

"We have finally found a mechanic for our large Diesel Mercedes Van that is trustworthy and reasonably priced. For years we took it to the Mercedes dealership because first it was under warranty and secondly we couldn't find a diesel mechanic willing to work on it. Cassill has been nothing but friendly, helpful and excellent. We have definitely found our go to mechanic for all of our van's needs as well as the other vehicles that we own!"

"It's really hard to call/get through to your service department as they are so busy. I had to call 4 different times bc I would get transferred to service, it would ring & ring & then go back to the "it's an awesome day at Cassill Motors!" Lady. Online scheduling would be nice!"

"Service dept. was very flexible and helpful is scheduling this visit. "

"Friendly and helpful staff that knows who you are when they see you, and always try’s to meet our needs. I do not have any suggestions for improvements at this time."

"I dropped the car off earlier than the scheduled appointment and the servicing was completed before the actual appointment time. Saved us an extra trip to town the next day!"

"Very friendly and helpful from start to finish. Most importantly they keep you informed when they have your vehicle you don’t have to worry about calling them back to find an answer they will call you "

"The extra staff available to get the doors open and closed it was below 0 they day I drove in....service was as fast as possible so I was on my way in no time...... Thanks"

"My Van was detailed and it looked great except it didn’t look like the Third row seat was vacuumed out, still some crumbs from my kids. Otherwise it was a good job."

"They got us in quick keep up the good work"

"the friendly personal"

"I'm always treated like a friend, not just a customer. "

"You got me in right away"

"Adam is GREAT!! He is very personable and knows his stuff. Always look forward to working with him."

"As always the service people and everyone at Cassil makes you feel at home. I am always sastified with the work that's been done to my car and after today, i even feel great after having the problem my car had being fixed, now it's smooth with no noise. Thank you so much. And honestly, i think nothing should be improved, just keep up the good work. Plus, i appreciate the free oil change i get for just having the Cassil Motprs sticker at the back of my car. "

"You people just do good!"

"Everyone is always friendly and helpful. And service is provided in a timely manner. And I love that you always wash my car :) That's the icing on the cake!"

"Very professional"

"We knew today might be a long visit for the repair and we came prepared with a book and stuff to do but just a short two hours later the work was complete! The whole team worked hard to complete the work, knowing I had to wait for it because I love quite a ways out of town! Excellent customer service !"

"QUICK SERVICE"

"Awesome service"

"Speedy and thorough. No issues."

"Cassill has never been anything but honest in all the years I've dealt with them... That's one of the reasons I am a constant repeat customer, and will continue to be... Best dealership I have EVER done business with....."

"Everyone is so friendly and helpful. Couldn't ask for much more."

"Great visit no complaints!!"

"Very friendly service as always."

"As always everyone was courteous and helpful. One thing I thought needed to be done was pointed out to me it wasn't needed at this time. It is now on the watch list. Thank You!"

"My visit was just for an oil change for my college age son's car. Your service staff is great. Crystal fit an appointment in without much notice from us while he was home on break. We greatly appreciate that since we got busy and almost forgot to call for an appointment! Only thing I would change is I would have appreciated a call before a license plate light bulb was replaced at a cost of 20.00. I think this was just an oversight as we have never had that happen before. If we were just told we would have replaced it ourselves at home. All was fine though, as Adam offered to remove the labor charges and I paid for the bulb. Very fair! I really appreciate all of the wonderful service and your great staff. I tell everyone about the great service I receive at Cassill! : ) Thank you!"

"Adam wasn't happy with the wash after the oil change, said it was streaked and sent car back to be redone. That to me is caring about your customer."

"I like that Cassill listens to my concerns, before and after they have repaired my car."

"Always feel welcomed and cared for."

"All your people are very friendly and your facility is very clean. I now trust Adam's advise and even though I received a steep bill I know it was money that was needed to be sent and money that was well spent. Thanks Adam. Also when Adam told me what was wrong I thought you would need the vehicle for a couple of days. All the work was done in one day. Excellent."

"your service advisers are excellent. your snacks in the waiting area...not so good."

"Cassill's knowledge of the auto industry is phenomenal. Cassill recommended their Yokohama tires. I LOVE these tires. Better ride and quieter too. Big difference from my old Michelin tires. As far as improvement? It seems a simple oil change takes a long time (an hour). I've learned to expect that wait time as the norm. I still would not take my car anywhere else for service or repairs."

"Very helpful "

"John Mueller and everyone in the service center has always given me first class customer service. "

"You are always friendly Greet customers with a smile and provide great service promptly. "

"To walk out to a washed vehicle, the best service for even the smallest of job. "

"Options were explained well on the phone, I knew what to expect when arriving. Clean and neat service garage, friendly female:) customer service counter people. Diagnosed a dying battery and were able to fix drain plug with larger one, which saved me money on my limited budget. Good experience. Thanks!"

"They got our car in and serviced on fairly short notice. "

"I liked the prompt service, getting my car fixed and back to me quickly and being honest about the issues with my car. The prices are a little expensive and that defiantly is an issue when comparing auto service centers."

"I had great friendly service. No hassles. Straight forward group to let you know what's going on. So there are no surprises."

"Saturday hours! Very welcoming for first time customer."

"GOT VEHICLE HOME AND DIDNT START AFTER SHUTTING IT OFF, CALLED JAY, SWITCHED VEHICLES, NICE TO KNOW I HAVE JAY IN THE TRUNK,LOVE KRYSTAL'S HONESTY,AND AND HER ABILITY TO MAKE ME FEEL AT EASE ABOUT SITUATION WITH MY VEHICLE."

"Very quick turnaround and as always friendly staff. Martha and Crystal are awesome at the service desk."

"Quick, friendly, and competent service even at the hour of 5:00 p.m.! Thank you."

"quick and very friendly people"

"Employees were polite and efficient. Work was done in a timely manner. "

"Resolved my problem that I had been dealing with for several years "

"Great communication re: the things we asked to have checked and what was found. The information provided made decisions on what to have done on this visit uncomplicated. Super customer service! Happy customer, no improvement needed. "

"Everyone was very helpful from scheduling to the advisor to the end of the process."

"Quick, professional, friendly staff. "

"Prompt service "

"Very responsive to my calls and questions. Quick scheduling. Explained everything they were doing and why. "

"Everyone kept me up to date on the service and got me in quickly w/o an appt."

"Brought my truck to Cassill motors and Jay took care of all my issues quickly and at a fair price. Highly recommended CASSILL MOTORS BILL"

"Friendly helpful staff. Easy to set up appointments. I had an oil leak after an oil change. Stopped in without an appointment for them to check it. They found the problem, fixed it in a timely manner. Thanks cassill "

"I loved the car wash! "

"knowledgeable and friendly staff!"

"your service desk crew is excellent. Your snacks...not so much."

"Love Castill Motors - have for years! They make it a point to personalize all service. I will ALWAYS be thankful for Jay taking his time to come to my house to take care of a vehicle problem shortly after my husband died! In my opinion, they are THE BEST dealership and service department around! "

"Had an emergency and called the shop to inquire as to whether they could squeeze my daughter's car in for a check up. Jay was more than willing to do so, and as a result, the problem was taken care of very quickly, and for that, I am thankful, not only to the shop, but Jay also, for being willing to lend a hand when we needed it....THANKS to all..."

"I have confidence in the quality of service I always get when my car is serviced. Thanks so much!"

"Martha is fantastic! Very responsive and knowledgeable!"

"I like that everyone knows who you are and call you by your first name. Everyone is always very friendly."

"The people there are very friendly and nice. The only problem we had was that we requested when setting up the appointment ahead of time that one seat be checked out because it did not go down to collapse it. I'm not sure what went wrong, whether it did not get checked or the wrong seat got checked but it still wasn't working. Jay came out and looked at it before we left and we will have it looked at the next time. We know things can get mixed up and know you will make it right the next time. Maybe the improvement would be to make sure communication with those working on the vehicle is understood??? "

"Friendliness of staff; prompt service; staff keeps you informed of whats happening with your vehicle"

"You're very efficient and friendly. And can be trusted. "

"Staff is always friendly and knowledgeable. If there is ever a question, Jay has an unbelievable amount of knowledge and is one of the best at diagnosing a problem."

"Personal attention"

"You were flexible in dealing with my scheduling challenges, which I really appreciated. You also really pushed hard to get the job done in the timeframe that I had. What I appreciated most was how you all treated my truck while it was in your care. You even found something simple that needed to be fixed that was a safety issue and just took care of it without charging me extra. For the first time in years I felt like someone was trying to build a relationship with me instead of just doing a job. Well done! I'll be back for sure!"

"Adam is one of the most honest good hearted guys that I have met in the car business. When there is an issue with any of my vehicles I am treated like it is his grandfathers personal vehicle getting taken care of. I am taken in as being part of the family! Due to the great service, the atmosphere around the whole service department I will only be servicing my vehicles at Cassill Motors. Thank you for making sure there are still true Genuine people in the car business. "

"I cannot thank you enough for being honest and kind. That is hard to find in the car repair/service business. I am so grateful to have found you! I will be back!"

"Excellent in checking vehicle out and caring about customer"

"I received exactly the car I was looking for with great help."

" Brought my truck in because the air conditioning was not working. Was worried that it might be a major problem, however, was just a loose wire. Cassill Motors has made a believer out of me from the day we purchased the vehicle. It is a pleasure to work with the friendly and knowledgeable staff of Cassill Motors. "

"It was great."

"made a recommendation for a repair, with out pressuring us to get it done right away. as far as improvment, we bought a quality car from you guys so we dont come in much and when we do we dont have any problems. enough said!"

"I wouldn't change a thing , can't say what I would do differently!!!!"

"As always fast and friendly service that is priced right."

"Everyone was friendly and went out of their way to help."

"Polite, efficient, professional service...always. never any high pressure tactics...no B.S. about repairs that "need to be done". More choc. chip cookies in the waiting room!"

"excellent service by staff at service counter "

"Everyone is so friendly! Thanks for having me sign up for the rewards program!"

"My car was expected done on Monday afternoon , possibly Tuesday morning. It wasn't done on Monday, that was fine, a courtesy call would have been appreciated."

"From getting me in for service, getting my car’s recall taken care of from a third party, keeping me updated and the quick check out, I am sold! Best service in town! Thank you. "

"Previous service was excellent, but the most recent service they said they could install something and then they ended up not being able to install after I drop the car off "

"The people!"

"The service was done quickly "

"This was one of the top experiences I've had with Cassill Motors. I typically get good care, but today was so top notch I even told Billy I "felt like a Queen". From Jay's smile when I pulled in, to Martha's detail, time and personal attention when I checked in, to Billy's friendly shuttle service, to the personal delivery of my car at work (they even parked it for me in the mess of parking we have!), the entire experience made my day. I was so shocked when Martha made the check-in call that my coworkers even took note of my reaction. Thank you. Thank you. Thank you. THANK YOU for the great service. I am so pleased."

"Everyone was very helpful and caring. "

"loved the fast service and the free car wash but it would be nice to have the vehicle dried after washing so as to not leave spotting. "

"Fast and friendly."

"Been doing business with Cassill Motors since day one, Good honest family business, goes above and beyond for the customer from the sales people right on down to the service dept."

"Everything was awesome as usual. Friendly and efficient staff took care of everything I needed. "

"Once again, your team came to my rescue! It is VERY comforting to know if I have car trouble, I can pick up the phone and you will be there to help. Thank you!!!"

"Love your ice cream bars and comfortable waiting area and quality of workmanship "

"Every employee was friendly and prompt. The whole area is clean and well kept. Keep up the good work!"

"keep on smiling "

"Ride home and back to pick up car. Timely repairs."

"Service is ALWAYS excellent, and staff is very good at what they do.. Pleasure doing business with them."

"Friendly staff and Reggie is very helpful! He's a keeper!"

"Staff is courteous and knowledgeable. Outside seating for us smokers waiting for services to be completed. "

"Excellent service at Cassill motors. Jay you should be proud of your staff. Martha, Krystal and all others (I didn't catch their names) including the mechanics. Keep up the great work and trust worthy service. "