Listen To What People Are Saying About Roth's Auto Repair, Inc
 

"They worked to accommodate my timeframe."

 
Gary LaFollette
STERLING OH
 

"Great Customer Service"

 
Arturo Machado
Wooster OH
 

"Vickie was very nice and so helpful. She answered all my questions and explained everything. I was totally satisfied with Roth's."

 
Sheila Phillips
WOOSTER OH
 

"The staff is so friendly and helpful. Pricing is spot on. Felt completely secure leaving my truck in your very capable hands."

 
Keely Spurlock
Wooster OH
 

"I was not there in the building while the work was being done, I was kept informed about anything that was found that needed to be fixed so that my car was safe to drive. I was also informed about any concerns that were found that will need to be addressed in the future. The staff that I came in contact with were friendly and understanding,especially Vicki who I had the most contact with. I now have Roth's automotive on my contact list on my phone.I will be back !! "

 
Pat Messenger
WOOSTER OH
 

"Friendly honest service. No other issues at all. Did not know you have pick up and delivery which would be nice. Do not have to take off work to get car serviced."

 
Scott Meyer
Wooster OH
 

"Knowledgable service completed in a timely manner."

 
Peter Moeller
WOOSTER OH
 

"I was impressed that they gave me a ride back to my house here in Smithville when I took my car in and even brought my car to me when finished. They seem like someone a single woman can do business with. Thank You!"

 
Tammy Patton
SMITHVILLE OH
 

"No matter what the problem is you guys always find out what it is and fix it. Roth's is awesome!"

 
Tim Gish
WADSWORTH OH
 

"All of the staff is very nice to work with & very efficient. We appreciate a knowledgeable & honest auto repair shop to deal with"

 
Beverly Kail
Orrville OH
 

"Wonderful service affordable pricing quality craftsmanship pride in how every detail is handled. "

 
Bernard Caldwell
Wooster OH
 

"Eric was very kind and prompt about my options. He didn't try to push me into anything as well. Very nice to work with."

 
Megan Carillon
SMITHVILLE OH
 

"Part was under warranty so cost of repair lower. Thanks for looking out for your customers and provided parts that are under warranty and keeping track of information."

 
Brian Rennecker
Smithville OH
 

"The process is very streamlined and easy. "

 
Lynann Titler
CRESTON OH
 

" I love that you were willing to come get my car from school and then return it to me at the end of the day. It would be wonderful if I could pay for services without even coming into the shop. "

 
Trude Karley
Wooster OH
 

"I appreciate all the time the shop takes when working on my car. The work is thorough and I love being able to drive and not worry because my car is taken care of so well."

 
Samantha Heller
WOOSTER OH
 

"The staff was wonderful and very helpful. They informed me of all that was being completed. What a friendly place to go. "

 
Kathy Alaura
WOOSTER OH
 

"We have, once again, had a very good experience with the Roth Auto folks. From the first phone call to schedule, to driving away with things done in a very professional and friendly manner. It is a great comfort knowing they are there!"

 
Dave Barber
WOOSTER OH
 

"I always appreciate the friendly atmosphere and the ability of your employees. "

 
Ted Luginbuhl
Marshallville OH
 

"Really appreciated the call before work was done with such great explanation of needed work and suggested work. Really appreciated the convenient pick up."

 
Mike Ramsier
STERLING OH
 

"Roth Auto is a friendly and professional place to do business. The workmanship is excellent and if there are any problems the staff is quick to resolve any differences to keep the customer happy. I definitely would recommend Roth Auto to anyone seeking automobile maintenance."

 
Richard Busche
Smithville OH
 

"I appreciate your honesty, and the quality of work that you do. I have recommended my family and friends to your shop. You have made me feel like family. I would also like to thank everyone there at the shop for the lovely Christmas bag filled with lots of goodies.. thank you."

 
Heidi Dellafave
WOOSTER OH
 

"all the people there are super friendly and willing to go above and beyond to help.... auto repair is expensive! i try to do some myself but there's a lot i don't know..."

 
Sean Snyder
Smithville OH
 

"Thank you for your honest opinion and quote for the repairs we needed done. "

 
Kimberly Meese
Wooster OH
 

"Detailed information provided about my car and recommendations to keep it in top notch condition"

 
Nancy Holt
SMITHVILLE OH
 

"You've been very kind, and gone out of your way to be generous to us, while also providing us with a safer vehicle, that is better on gas and has a smoother ride. We'll be calling for our brake work after feb tax time. Many thanks to you for the help and for the dependable work."

 
Susan Brittain
WOOSTER OH
 

"Friendly service,great owners. Skilled staff. Merry Christmas and best to a New Year!"

 
Jerry Peterman
Orrville OH
 

"Great service, great people! The work gets done fast and it gets done right. "

 
Josh Hartzler
Wooster OH
 

"We had been dealing with an oil leak for the past several visits. You guys had some new info from manufacturer that found the solution to this problem. I appreciate your persistence and also knowing the latest information to remedy this problem in a cost effective manner. "

 
Matthew Haas
Smithville OH
 

"Quality of work was very high and I felt confident that work being done was thorough."

 
Drew Hilty
Wooster OH
 

"Fast service , very informative, good price ,customer friendly. I can't think of anything to improve. "

 
Norm Ratta
WADSWORTH OH
 

"I was kept well-informed about the findings from the inspection of my vehicle."

 
Peter Moeller
WOOSTER OH
 

"Dealing with Roth's is an all-around excellent experience. "

 
Sarah Martin
Smithville OH
 

"Very friendly, reliable, competent and honest staff. The work was completed in a timely manner and at a competitive price. "

 
Bonnie Baughman
Smithville OH
 

"Not only was there a friendly atmosphere, but also professional and thorough service! I loved that you offered a loaner vehicle to make the transition convenient while my car was being serviced. Thank you!"

 
Ernestine Parker
Orrville OH
 

"Great alignment and the new new tires ride great. There is no more vibration and the car tracks straight again."

 
Bobbie Grimm
Orrville OH
 

"What I Liked: 1. Your website. It's professional and informative which ultimately led me to you along with the very positive reviews left by other customers on google. 2. The staff. I interacted mostly with Eric who was very helpful and clearly knowledgeable. I also briefly met the owners who kindly introduced themselves and were accommodating to an odd payment request I had made. 3. The thoroughness and service. I took my car in because I was having brake issues. They took a look and informed me what needed done. They also went ahead and looked over the rest of the car and found some other problem areas (some I was aware of and some I wasn't) which I thought was nice. You could say they were just trying to make more money but I felt they were very honest about what was going on and I never felt pressured to make any of the recommended repairs. They were only stating what they saw to be true. I told them to go ahead and fix everything and its only been a few days but my brake issues are clearly fixed so it seems the work was done properly. 4. Price. I know from dealing with other mechanics that their prices are very fair for the level of service provided. 5. The constant updates via text/call. I found that very helpful. I didn't encounter any issues and can think of no way to really improve upon my experience. Simply requesting my feedback via this survey tells me you really care about all of your customers experiences. You've definitely earned yourselves a new regular customer, keep up the great work!"

 
John Wasson
NORTH LAWRENCE OH
 

"From the phone call to schedule, to going out the door, a very good experience with owners and employees! Highly recommend using their services."

 
Dave Barber
WOOSTER OH
 

"What can I say? Everything was perfect! Everyone is so nice and friendly, the service is great. A big thank you to Cameron for getting me a manual for my radio/CD, and showing me how to work everything on it. So nice to see the correct time on it! I saw a new customer being taken care of, with Cameron explaining everything to her so she understood what was going on with her car, and the perks of using Roths Auto Repair. I told her of your honesty, that nothing would be done to her car that was not absolutely needed. "

 
Marilyn Pittman
Smithville OH
 

"Very quick on fixing my car. I had it towed in the evening and the next day it was fixed. "

 
Hannah Starcher
Marshallville OH
 

"Quick service, very informative, and as always very friendly "

 
Frederick Kauffman
Smithville OH
 

"I was shown everything that needed done to my vehicle. "

 
Wes Dickens
Smithville OH
 

"Very Friendly and Expert staff"

 
Gregory Shaum
Rittman OH
 

"Appreciated your genuine interest in servicing our vehicle. "

 
Bob Hamilton
Wooster OH
 

"Well communicated with. Good job neat and clean"

 
Matt Near
Apple Creek OH
 

"My visit was very pleasant. Service was quick and punctual making waiting time short. That's the one thing I like the most since I only have one vehicle and have to wait on repairs."

 
Daniel Stowe
Apple Creek OH
 

"The customer service as well as the quality of service were amazing. There is nothing that needs to be improved just keep treating customers the way you do already! "

 
Brittany Moser
Wooster OH
 

"I liked the way they explained what was wrong and what wasn't wrong with my car. They made it easy for me to understand"

 
Caitilin Rasmussen
Wooster OH
 

"Everyone was completely honest and kept me informed of every new finding. Loved the service and great prices. "

 
Jed Hartzler
CRESTON OH
 

" I appreciated the friendliness of all the staff / employees at Roth's Auto and found them to be efficient and very honest in their dealings. "

 
Bonnie Baughman
Smithville OH
 

"There is very little that needs improved! We are always so happy with our service. Our only wish is that there would Saturday hours!!! "

 
Annie Murphy
Wooster OH
 

"I liked everything about my recent visit, including THE PEOPLE! Couldn't ask for better service. I love Roth's Auto Repair-always there for me when needed. Thank you! Thank you!"

 
Marilyn Pittman
Smithville OH
 

"I appreciate how kind and friendly you folks are and what a great job you do to our vehicles."

 
Marvin Luginbuhl
Rittman OH
 

"Great interest shown for repairing and maintaining my vehicle. Advised me of several important things I needed to consider for overall benefit of my vehicles performance!"

 
Jon Parker
Wooster OH
 

"When i showed up with a problem (lock lugs on my truck's rims) their crew went into action with a 'mission' to get the problem solved. The front desk did the looking for replacements and the problem got fixed. I now feel safer driving my truck. If I have question (new tires), the crew will try to get the best answer to the problem or recommend help if needed."

 
Nola Rice
Wooster OH
 

"Very friendly staff. Everything was explained very thoroughly."

 
Dewayne Cheramie
NORTON OH
 

"Friendly and great service. Thanks "

 
Charles Buriff
Wooster OH
 

"Everyone was very honest and kind! Such a blessing to find a auto repair like Roth's Auto Repair! "

 
Thomas Dellafave
Wooster OH
 

"solved the problems at a reasonable cost. i also have grown to trust you will not tell me things need to be fixed when they don"t."

 
Ron Becker
Smithville OH
 

"Saved me money by fixing the part rather than replacing at this time due to part being on long back order or not being able to be ordered. Here's hoping the part lasts longer than expected. Always fast, but outstanding service. I brag about you all the time!"

 
Patricia Norris
WOOSTER OH
 

"I'm always impressed with how quickly our vehicles are fixed. Also I know employees have stayed a bit past closing time so we could come make a payment and pickup our vehicles. That means a lot!!"

 
Josh Hartzler
Wooster OH
 

"Kept me informed about the status of the repairs and the projected cost."

 
Wayne Kornhaus
Orrville OH
 

"Great customer service!"

 
Becky Grimm
Orrville OH
 

"I knew exactly what was going to be done with vehicle Communications was great"

 
Ron Pertee
Sterling OH
 

"Pleasant staff, explains what is going on, stays within my budget."

 
Carole Berry
Wooster OH
 

"I liked that my car was fixed properly and it is working great."

 
Tom Wise
Wooster OH
 

"We have always had a good experience at Roth's."

 
Joyce Fuell
Orrville OH
 

"Friendly staff,quality work,and ready when promised"

 
Jerry Peterman
Orrville OH
 

"Loved the new text about my trucks performance review!"

 
JB Baughman
Smithville OH
 

"Got me in quick and did service quickly and keep me informed what they were doing as far as repairs"

 
Lonnie Smith
Smithville OH
 

"As always, I appreciate the open and honest communication about repair options and costs. Great job, fellas!"

 
David Artrip
Sterling OH
 

"You guys are very upfront and also know the value of MY dollar and I really appreciate that."

 
Frederick Kauffman
Smithville OH
 

"Pro- staff was very friendly Cons- vehicle wasn't done in time like they said and we had to pick up and bring back another day ---------------------------------------------------------- Roth's Auto Repair: Thank you for taking the time to leave an honest review. LaMont & I rely heavily upon what our customers have to say as we strive to make sure we, along with our staff, are providing excellent customer service. We obviously missed the mark and over promised and under delivered! Please accept our apology for the inconvenience we caused and be assured we will be looking into this matter. We APPRECIATE YOU as a customer and hope you will allow us the opportunity to serve you again!"

 
Klae Stoller
Smithville OH
 

"Very. Nice people and so polite.love them all."

 
Sabrina Santelle
SMITHVILLE OH
 

"Your honest evaluation and quickly fixing my vehicle."

 
David Cotner
Wooster OH
 

"Frankly there is nothing that I can say that needs improved. The job we agreed to do was expertly done & those we agreed to put on the back burner was not nor was it a try to force it done. I appreciate their honesty in the check list."

 
Earl Chapman
Creston OH
 

"It is a pleasure to deal with people that are fair and honest. They fix the problem and don't promote unnecessary repairs. This is a family business with high standards."

 
Joyce Garn
Smithville OH
 

"Expect to be treated professionally and receive prompt communication on the status of your repair. The Roth's work hard to earn your business and your trust through honest dealing. It is the nature of automobiles that on occasion we will receive news from our technician that we do not want to hear, every auto "breaks" as parts wear and sensors fail. Knowing that all vehicles will need repair and budgeting for these events takes a great deal of stress and and anxiety out of the experience, it is just a part of owning a vehicle. Knowing this, the integrity and convenience of a knowledgable technician can bring a great deal of value to you. I believe Roth Auto is such a place."

 
Bruce Steiner
Wooster OH
 

"I received a detailed account of what needed to be done to fix my car before you worked on it. I was very thankful that I was able to pay for it with my checking account and not my credit card. No need for improvement! My God supplies all my need."

 
Geraldine Stillwagner
Wooster OH
 

"I loved how great the service was and that everything was explained to me not just told I need all these things done to my car that weren't necessary."

 
Brittany Moser
Wooster OH
 

"Honest. Able to squeeze me in on short notice and got vehicle back quickly. Thank ya. Keep on keeping on!"

 
Jeremy Groves
Orrville OH
 

"Friendly and honest about the repairs I required."

 
Wes Speicher
Wooster OH
 

"Great visit...great coupons for somebody like me who doesn’t have a lot of money...each point and coupons helps. I don't know anybody else who offers great deals like Roth's. I have told several of my friends and family. My grandson said...Oh, yea Sounds good... (that means he heard what I said!!!)"

 
Patricia Norris
WOOSTER OH
 

"Very friendly people"

 
Sabrina Santelle
SMITHVILLE OH
 

"Great explanation and detail of how you diagnosed my car problems."

 
David Cotner
Wooster OH
 

"I called with a coolant problem and you were able to get the vehicle in the same day and fix it the next. We really appreciate the reliability and willingness as well as the expert knowledge of your entire staff."

 
Grady Maynard
Apple Creek OH
 

"Work was completed in time frame promised"

 
James Keplar
Sterling OH
 

"Nicest workers you will ever meet. Nicest staff with great service"

 
Ben Finer
Smithville OH
 

"We appreciate that Cameron and Lamont "watch out for us!" We had a minor repair that we were going to let ride until our next service--but Cameron knew we were planning a long trip. He spoke with Lamont about the issue, and they decided it would be better to do the fix before the trip, then called and advised us of that with their reasons. Because we have a relationship of trust with Roth's, it was easy to make the decision to spend the extra dollars now to avoid possible problems on the road."

 
Jeff Kauffman
Wooster OH
 

"I always appreciate the updates on the status of my car's service and the way options are very clearly explained to me."

 
David Artrip
Sterling OH
 

"Fast friendly service"

 
Josh Hartzler
Wooster OH
 

"Very friendly staff and vehicle was repaired on time with no issues."

 
Gregory Chandler
STERLING OH
 

"The work was diagnosed quickly and the repairs done Promptly. That is important because I use my vehicle for work."

 
Raymond Aspinall
Orrville OH
 

"I would recommend you to anybody. I don't think I would go anywhere else. I am very thankful for the knowledge that you share with me on my vehicles."

 
Frederick Kauffman
Smithville OH
 

"Excellent and fast service."

 
David Barkman
Apple Creek OH
 

"The free loaner car was a wonderful convenience!"

 
Anton Tenser
WOOSTER OH
 

"Son's $350 investment is now worth about $2700 thanks to the work done Thanks"

 
David Allen
Wooster OH
 

"Friendly and thorough!"

 
Rodney Moses
Smithville OH
 

"Roth's Auto always provides honest and courteous service to their customers."

 
Bonnie Baughman
Smithville OH
 

"Bill Swiger does excellent work in service and troubleshooting. We appreciate the courteous and friendly service."

 
Deborah Schulte
Smithville OH
 

"Thanks for your great personal experience. I always knew I would come back after you had serviced my 1991 Dodge Colt for years. Now that I will have to begin to service my 2010 Hyundai Accent, I will be back for all repairs. Thanks again for you all you do."

 
Anita Judd
Wooster OH
 

"Got our daughter's car in quickly. Very friendly, love the atmosphere!!"

 
Mindi Troxel
Burbank OH
 

"We liked the honesty and transparency! Some other car garages in the past have tried to sell us products or services we didn't need to make more money. We felt values as a person and not just "another customer number""

 
Josh Hartzler
Wooster OH
 

"I enjoyed the quick and honest service."

 
David Cotner
Wooster OH
 

"everyone was friendly and I like the fact I got to go in shop and she what was being done. I dont know how your prices compare but I thought you are to high maybe you could show how you compare with other auto shops"

 
Lou Kiba
Smithville OH
 

"WOULD LIKE A BREAKDOWN OF WORK DONE AS FAR A COST OF PARTS ETC, AND LABOR CHARGES INSTREAD OF LUMP SUM OF JOB. EVERYONE WAS GREAT. FEEL WE HAVE FOUND A GOOD PLACE FOR SERVICE OF OUR VEHICLES. THANK YOU"

 
Bruce Hess
Wooster OH
 

"Professional and caring people and prompt service."

 
Joyce Mihal
Doylestown OH
 

"Courteous, willing to give a good explanation of what the problem is with the vehicle, and an estimate of the cost to repair"

 
Deborah Schulte
Smithville OH
 

"Recently, I received a copy of my invoice in the mail. On it, was a hand written note from Vicki Roth asking how my father was doing (stroke recovery), and mentioned that they were praying for him. It is great knowing that your mechanics are praying for your family, you don't get these kinds of blessings from other shops around town! Thanks Lamont & Vicki. God bless you, and your business."

 
David Gingery
Wooster OH
 

"From the time I made the appt. until I picked up the car, I felt very taken care of. I drove away feeling like my car was in good hands. I like that you aren't pushy with fixing things but make us aware so we can plan for the next visit. Donny Troxell was right. You took good care of us. We'll be back!"

 
Cindi Nigh
Wooster OH
 

"The Christmas cookies were definitely a nice touch :-)"

 
Bob Doerr
Mansfield OH
 

"The detailed car health report was much appreciated, as well as listing the estimated costs to complete additional recommended repairs."

 
Sarah Cheramie
Wooster OH
 

"I really appreciate the honest evaluation of my vehicle and the quick and friendly feedback."

 
Cory Morris
Shreve OH
 

"Quick, friendly, helpful and accurate response."

 
Douglas Zehr
Orrville OH
 

"Very friendly and seem like they knew what they were talking about"

 
Sabrina Santelle
SMITHVILLE OH
 

"Great service! Great mechanics."

 
Bryan Woodward
Smithville OH
 

"I really liked that I was called with a list of concerns and the cost of each. I was told which were the most important ones that should be given priority and which were secondary concerns. Everyone was easy to work with and very helpful."

 
Karen Gresser
Sterling OH
 

"OOOhhh...I loved the coffee and donuts! Kidding, (but that was a nice touch). What I really like is the people I come in contact with and the fact that I know they will be more than fair with whatever needs done on my vehicle, I completely trust them and know I will not be sold something I do not need. That is a good feeling to have, with everything explained so there have been no surprises when I am ready to leave. Thank you Vickie and LaMont, and your great auto mechanics."

 
Marilyn Pittman
Smithville OH
 

"I appreciate the entire staff. Everyone does a great job at Roth's .. keep up the good work guys!"

 
David Gingery
Wooster OH
 
 
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