"Completely looked over the cars problems "

"I appreciated the communication and ability to communicate through text. "

"Staff was very informative about there process of things they did and what may need to be done in the future. "

"Never good to have transmission issues. Always good to be told the truth, to have expert service, to have an estimate that does not change, and to have your vehicle repaired!! Visit Roth Auto without hesitation! "

"I appreciate the detail you spend checking out several things in my car at each appointment"

"Always a pleasure talking with the staff about current issues with my vehicle. Not sue if there is room for improvement! "

"Everyone at Roth Auto is so kind and truly cares about your experience and the outcome of their service. I’m thankful for the honesty and service they provided me!"

"this place is like family--total trust"

"I like how the staff is courteous and very respectful. I don't think anything needs improved."

"It was nice that Roth’s let me know when I was due for my oil change and we promptly made an appointment. I also like that they let me know of the different services they offer to extend the wear of my car. Vicki is awesome to work with and I also like that it’s a Christian business. I highly recommend Roth’s Auto repair. I appreciate that they don’t take advantage of the customer. They truly care."

"Vicki went above and beyond with her communication, and I really appreciate her transparency."

"Honesty "

"Understanding no problem and how to solve it. "

"They did a good job and in a timely manner. Would highly recommend them. Very friendly, professional."

"Everything was wonderful."

"I've been going to Roth's Auto Repair for many years. Lemont, Vicky and the rest of the staff has always been kind and courteous. I highly recommend you give them a call and put your trust in Roth's Auto Repair "

"Quickly done/Dropped off my truck. "

"Vickie is a great communicator. She did an excellent job calling to provide updates on the progress of our vehicles. Roth's is a very accomodating business. They will do everything they can to get vehicles worked in and fixed in a timely manner. The work completed on both of our vehicles was excellent."

"Fair pricing and great work"

"Liked the communication! Well lower prices of course, but hey cost of everything is through the roof. Just keep up the good work!!"

"The communication is absolutely awesome, and I always go back. Do not have any recommended improvements at this time."

"Roth's demonstrates the quality most people desire in an auto repair service---integrity."

"Everyone is so nice and they make you feel like you are family to them. They care about more than just your car. "

"I love the fact that I can always know that my car will be taken care of properly. I know that I won’t be sold a part I actually do not need. Over many years, and many vehicles, there has never been a question of where to go for help– Roths Auto is the place! Vickie and LaMont are the best! They always go out of their way to take care of me. Thank you Roth’s Auto! "

"I had made an appointment and the work was done... I left & drove a few miles and the BRAKE light came on! I was told to come back in the same day, and the staff made time to fix my car & get me safely back on the road again!"

"Friendliness, Honesty, Integrity."

"Explanation of work done was very thorough. Vickie gave me a ride home when mine didn't show up. So much appreciation for her!"

"Loved they got me right in identified the problem and got it fixed right away was in and out within a half service was great super friendly and affordable will definitely be back "

"I always go to Roth's Auto Repair for two reasons: 1, they are honest and never try to cheat me. 2, their work is always great. they try to save me money when they can like looking up parts warranties and getting me free parts. They keep excellent records and even pictures of the problem parts for future reference. "

"Especially nice that you worked me into your schedule on short notice. "

"The work is always thorough and the atmosphere is friendly. Thank you again, Roth’s!"

"Honest. Fair. Quality service. "

"Loved the text communication and update links. "

"Everyone is always kind, courteous and thorough. Every repair is explained and "safety comes first" for every customer! "

"great customer service."

"Thanks for getting Katie the Caddy done so quickly! "

"Always friendly and I feel that I am getting great service and a reasonable price. "

"We are thankful that this business is well run, and that they have the customers’ best interests in mind."

"It's always a positive experience having work done at Roth's. Everyone is friendly, I don't feel taken advantage of when it comes to recommended work on my vehicle and the prices are fair. I recommended Roth's to our son and daughter-in-law for their repair/maintenance needs. "

"Everything"

"There was a suspicious noise around the rear passenger tire; your mechanic found a STICK wedged up under my car & pulled it out! And, he replaced two license plate bulbs I did NOT know had burned out! THANK YOU for taking care of the little things that I'm unaware of!"

"Easy to schedule Convenient drop off Accommodated my schedule and got my car back to me in a reasonable amount of time."

"From my first conversation with the service manager to the pick up of my vehicle after repairs questions were answered, work was completed as promised, and pricing was a value!!"

"Eric is the best! He did a fantastic job of keeping me updated with what the shop found while my car was there, and he did a great job of explaining why the repair needed to be done. "

"When I called, I really wasn't sure what the problem was, but the technician was able to quickly diagnose what the problem was and quickly fix the problem. Great job all around. Love these guys."

"always do a great job"

"Eric is super polite and a great listener."

"Always feel as though I am being treated fairly. "

"I have 2 older vehicles, and I really appreciate the reliable, honest service your team provides."

"Great honest service is hard to find these days."

"Communicated well and very understanding."

"Mr. Miller was courteous, knowledgeable and sensitive to our needs. "

"The friendly service that we receive each time we bring a vehicle in. "

"My headlights look and WORK GREAT! I wish I had had them restored a long time ago!"

"I can trust Roth’s to do what is needed on my car. As a widow, this means more than I can say. Thank you all very much."

"Very professional and timely. Thank you. "

"Thank you so much for waiving the cost of looking over the car. I so appreciated that! You guys are awesome! "

"Thank you for good costumer service, that means so much to me."

"Was impressed with the quality of work and also the short amount of time it took to complete the repairs."

"I feel the team at Roth’s is trustworthy and not going to try and sell me something I don’t need or want. They’re friendly and efficient! "

"The service was excellent and fairly priced. You were able to schedule me within a reasonable time and a loaner was provided. Eric was thorough and knowledgeable. I plan on bringing my other vehicles in. "

"Friendliness of your staff and the cleanliness of your facility. "

"Wasn’t expecting a $200 bill! Though I’m glad to know what the issue is! "

"Eric always communicates very well and is honest with me."

"As always.. like having family work on your car with out a doubt it was done right and fixed like new. Nobody else touches my Subaru except Roth's!"

"Even though my car wouldn't make the suspicious noise for the test driver, your technicians were able to determine what was wrong (need new front brakes & rotors)"

"Great work done and a lot of patience with me! "

"Roth Auto is convenient and reliable."

"Had kinda an emergency situation.. I was worked into the schedule in a timely manner. Free inspection showed I had some safety issues that needed fixed right away. Scheduled 1 day and was done in 1 day. Kinda a blessing I had the first situation happen. Eric explained everything very well. Very grateful!!"

"Fast, prompt, excellent service "

"Curtious person at the front desk and repairs done in a timely manner."

"I like the systems that allow me to review things before signing off on them. The in-depth explanations and pictures are a huge help in understanding what work needs to be completed on the vehicle."

"I liked the full inspection they did on the car and the friendly staff. "

"My visit to Roth's was excellent. I was able to get my truck fixed really fast. I know that any time I have a question or a problem with my car or truck that all I have to do is call Roth's and the problem is taken care of. The entire staff at Roth's are very professional and helpful."

"LaMont brought our 73' Corvette back to life!!! I recently acquired my fathers Corvette that hasn't run and had been sitting in a barn since 1996. LaMont and staff did an amazing job, they listen to what I wanted and communicated clearly what they were doing. I am overly impressed and will highly recommend them! "

"I love the link to the evaluation of my car- very helpful!"

"Roth’s is always forthright with costs and expectations for repair times. We always feel that we are treated fairly. "

"You not only keep my 2004 Toyota in good working order through routine maintenance, but also watch for trouble spots that need to be taken care of in order to maintain the life of my car. I know my car is in good hands, and I deeply appreciate your excellent work. This also brings me much peace of mind. Thank you again, Roth’s Auto! "

"The owners and workers were friendly and helpful at getting my truck in and worked on. Nice clean business!"

"Eric is always very good to communicate everything and very friendly to work with."

"I have known Roth's for some time and when they say they stand behind their work it is not just words they truly do everything to make their statement true."

"Liked the convenience of a loaner car while our car was being serviced! Nothing needs improvement!!"

"Y'all don't need to change a thing! U guys are great at what yall do! "

"Honest, Friendly, Fair and best quote to repair vehicle. Highly recommend."

"Very thorough."

"We appreciate the mechanics taking a thorough look at our vehicle and finding items before they became very serious and were more costly to repair. Items were repaired professionally in a a good time period and will save us money later and keep us traveling save on the road."

"We love Roth Auto! You always work hard to figure out our finicky van and the staff is amazing!"

"Very friendly and thorough "

"I have to say that you always feel welcome! From calling for an appointment to dropping off and picking up your car. Eric always there to greet you & being a woman no question is stupid to him. He will take the time to answer it. You truly feel like a friend when you walk in, not a customer!!"

"I always appreciate Eric’s honesty and upfront on letting me know what I’m looking at. And I’m so grateful to be able to have a loner car! That means so much! I don’t know of any other car repair places that offer that! I always recommend U guys to my friends!"

"I liked that you kept me updated about my car through out the service "

"I had my van towed to RothAuto the day after Thanksgiving. They were able to diagnose the problem earlier than anticipated. It was not good news, but I didn’t have to wait a week for the answer. Friendly and explained the multiple problems. "

"I always appreciate you getting my car in pretty quickly. Thank You!"

"Very informative, communicate was excellent and they understood exactly what I wished to have done without pushing other options on me."

"Thank you again for the good care you take of my car. As a widow, it means more than I can express to have you watching out for things that need attended to and those things that will need attention in the near future. It helps me prepare and allows me to relax, because I know you have my back. God bless you and your business. "

"I have always been happy with the service I have received. Great service and I always feel that I am being treated fairly. Thanks so much!"

"Urgency and kind"

"We had a great experience !!! You got us in quickly to look at my daughters car that was definitely having problems. Fixed the problem plus a few others that needed attention that we didn’t know. Great communication and customer service. Thank you we will be back. "

"Though the service took a bit longer, Eric did a nice job of communicating. And when I got my truck back it was fixed. Thanks for the good service."

"Eric is awesome he always keeps me updated! Always honest and upfront! Have always had a good experience with Roths and will continue my business as well as pass on the good word to others!"

"As always you provided services that were expected and went over and above. Thanks!"

"Competitive prices, good communication, accessibility to work on my vehicle in a timely manner "

"appreciation for persistence and troubleshooting difficult problems and defective parts - making it right and being thorough is much appreciated. "

"Always friendly and helpful every time we bring our vehicles here. "

"I appreciate Eric calling and explaining details about the needed service, as well as saving me money by not doing unnecessary work that can wait."

"Super friendly, great service! I was very pleased with the work they did and the amount of time they did it in as well. Would highly recommend!!"

"Great customer service!"

"We appreciate the kindness and the fairness that you run your business. High integrity matters. "

"Got me in and out quicker than promised ! Staff was friendly and helpful !"

"The gentleman in the office was very nice and helpful. Nothing that I saw could be improved. It's a very nice auto repair shop and seems very neat and organized. Most importantly, trustworthy. I was referred here by my mom and I received the best customer service. "

"I liked being told exactly what was going on with my car and being shown the problem under my car. Your office help was excellent! Thank you for all your help."

"We really appreciated that since we had a classic car that was going to be there over the weekend, they put it inside for us. "

"My description of what was wrong w/ my car was kind of vague (a rattling noise underneath!) but the technicians figured out what was wrong and fixed it! "

"As a widow, it is a blessing to have my car taken care of at Roths. From Eric in the front office, to those who do the repair work, and to the owners and those who work behind the scenes; thank you for everything!"

"Liked the personable service and the communication on what's wrong with vehicle and okaying to fix. "

"They kept in contact with me throughout the repairs on my vehicle. Everyday I was updated on the progress. Excellent service. "

"Helpfully explained any issues that were found related to the original intent of the visit. Could improve on verbally relaying any concerns related to other issues found during inspection."

"Eric is always very friendly and knowledgeable when you call to schedule. Lamont has performed miracles on my two Ford Excursions. I highly recommend Roth Auto and have been very happy with the work they have done. "

"I really like the reports I receive on the overall state of my vehicle. I like that the report is electronic and contains pictures. Eric and Vicky are awesome. They answer all my questions candidly. The prices are also very reasonable. I like that a quote is provided to me in writing prior to repairs being initiated."

"Honestly...im treated like family here and the quality of work that gets done here is top notch! So with that being said all u guys are awesome and i wont have anybody else work on my vehicles."

"In and out in a day. "

"Your deamination of the problem was quick and the repair done that day."

"FRIENDLINESS OF EVERYONE INVOLVED. THROUGHNESS OF CHECKING MY CARS NEEDS. EASE OF DROPPING MY CAR OFF FOR SERVICE. "

"Communication was top notch"

"We love the “family” feel of Roth’s Auto! They are always friendly and helpful!! Wouldn’t go anywhere else!! ??"

"I explained what was going on. You made an inspection and a recommendation. It exceeded my expectations and came in under estimate. Great way to do business! "

"All were excellent, thank you "

"Roth Auto Repair went above and beyond our expectations and repaired our van days earlier than originally scheduled. Extremely friendly and great service overall!"

"prompt & detailed attention to my automobile"

"Courteous staff. Great to have a loaner vehicle if needed."

"The guy in the office was super friendly and knowledgeable. They didn’t find my leak but added dye so we can monitor leak. The communication was very good and I was satisfied. "

"When my vehicle needs anything, Roths Auto is my go to place! I completely trust them to do what is best for me, concerning my car. I know they will not sell me something I do not need. We are blessed to have Roths Auto in our community! "

"Easy to work with and provided honest recommendations "

"Very likely to re-visit."

"fair, do great work, get me in as fast as possible"

"As always, great job. Thanks for getting the truck fixed in the time frame that you said it would. Happy New Year."

"You take excellent care of my car and make me feel cared for too. My car is close to 18 years old now, and I trust you to do all that is possible to keep her going. You diagnosed some important issues in the past year and fixed them, allowing me to have continuing reliable and affordable transportation. Thank you so much for your expertise, diligence, and care. "

"As always I was kept informed about the work being performed. I’m treated fairly an honestly. Week of Christmas, they finished the work on time. "

"Everyone was awesome and honest and very reasonable on price "

"Everyone was nice and made to feel comfortable"

"My 2017 Nissan Pathfinder received an oil change, an in-cabin air filter, and an alignment after I was shown results pertaining to the uneven wear on my tires. I trust the work of this establishment implicitly and while I don't really comprehend technically all the results of the work done, I believe in the quality of the work. Vickie was attentive and as usual, made my wait enjoyable. I wish this business further success. "

"Communicated through Texting!!"

"I enjoy the ease of communication."

"Quick determination of the problem and repair. Excellent evaluation and inspection of the vehicle. "

"You explain what needs to be done and why, how it all fits together for good!"

"They repaired everything that needed to be I am fixed. They were very patient with me about picking my vehicle up. I highly recommend them. "

"Great place. Highly recommended. "

" Very thorough and friendly. Explaining everything concerning repairs and kept in communication while repairs were being completed."

"Roth's provided prompt, efficient service and paid careful attention to detail."

"Liked that you were up front with the issues at hand"

"I really like how y'all are willing to work with my schedule. I also appreciate how you go out of the way to find used parts for a better deal, as a parent and now a college student any savings are very much appreciated."

"I especially liked the prompt service, as well as the ability to squeeze my car in when there was a small window of time."

"Fit and finish was excellent. "

"Office staff is kind, knowledgeable, and quick to get back to you. Technicians are thorough, honest, and quick. You won’t find a better place to have your vehicles taken care of. Couldn’t be more happy or thankful!"

"Excellent and honest service as always. "

"Great service. Great people. You’re truly a blessing on this community. Thank you"

"...i didnt feel like i took my car to a mechanic i felt like i took my car to family! Vikki, lamont, eric and the whole crew treated me like i was family of their own. Roths is extremely thorough in their work and very good at what they do i would highly recommend Roth's to anybody i know. "

"Very professional and to the point of what I need it to be repaired on my vehicle "

"Eric is very honest and upfront about costs and what is going on with the vehicle. honest is everything in business!"

"My truck still had a problem and the owner took a personal interest in the trucks problem and offered there shop truck until they fixed it."

"I loved the openness the friendly atmosphere! The smiles from the employees says something about the business. If they’re happy then the customers will be happy!"

"I always trust Roth’s assessment of what repairs are needed and the cost! Plus the staff is very friendly and polite and willing to go the extra mile!"

"I will always appreciate how honest and up front everyone is with the needs and issues of my vehicle to make sure issues can be prevented before they happen. "

"They took care of all of the vehicles probably and now I dont have to worry about the car breaking down."

"All the people at Roth's are very nice and trustworthy. "

"Work well done. Keeps owner informed. Knowledge of service."

"I liked that I was always kept informed. "

"My repair was explained well and repaired in a timely fashion. I will see you again, I am sure."

"As in my past visit, the operational aspect of Roth is extremely professional starting with Eric as first point of contact. When I was informed of brake wear in the midst of the appointment, I was invited in to meet Bill, the technician, who showed me the visible signs of needed repair. As I was waiting outside and enjoying the beauty of the day, Vickie extended the offer of a chair to me for greater comfort while I waited. All of these aspects of this business are appreciated and impressive. Thank you Roth Auto Repair! Ken Nanes"

"I liked that it was fixed in a timely manner & had my car back to me ready to go!!"

"I feel safe knowing you are honest and you call to inform us of the work that needs done. I appreciate that so much. Really can’t come up with anything that needs to be improved on. Thank you. "

"This comment is not what happened to me but what I experienced when I was dropping off my car. There was an older couple from another state who had some emergency repairs needed. I later found out that Roth’s took care of their car repair, but also helped them find a hotel and brought them food. You don’t see that at many places! "

"The Roth's and their people are professional, trustworthy, and kind. Thank you! "

"You completed the work with very good quality. Unfortunately you did not have the equipment necessary to complete the radiator flush that you stated was needed, so that will require another visit. Yet we do appreciate your honest and caring service."

"I really liked how detailed the inspection was, the willingness to answer questions and how friendly everyone was. The overall cost was what was expected too."

"Great service as always!!"

"We were impressed with the honesty and keeping us informed."

"Got me in and fixed in one day "

"The attention to detail was great!"

"The whole Roth team offered options and didn't start just throwing money at a fix. Will continue to visit them in the future with any automotive issues. "

"You were able to get me in the day that I called. You were also able to look at something that I added on after the fact and still get the car back to me within a reasonable time."

"Repaired my car and got it back the same day and thankyou"

"Really appreciate having my truck picked up and dropped off, also having the loaner available eliminates my need to have a 3rd vehicle!"

"The quality of the service and the willingness to work me in quickly was appreciated"

"I appreciated that in a pinch, Roth's Auto was willing to squeeze me in. I had a nail in my tire and was unsure when it would eventually give out. I called and they got me in and completed within an hour. "

"Repairs were done quickly, service was excellent and the Christmas gift was great! Thank you!"

"Great service, everyone is polite and professional! They offer rewards for customers to keep coming back and competitive pricing. My husband and I trust Roth’s with our vehicles, any day!"

"I am happy with the service that I have received at Roth’s. They are always very willing to answer any questions I have. "

"I was able to get on the schedule quickly. Eric kept me busy while I waited with information about Roth Auto as well as a few recommendations on where to eat in Wooster since I just located there this past June. I really liked the "family" feel. Look forward to scheduling my next oil change with you."

"At Roth's, I can count on their doing what is necessary to keep my car running well, but nothing that is not really necessary. I think it's called integrity."

"Eric always explains what my car needs in terms that I understand as a non-mechanical person, and communicates frequently so that I can gauge when my car will be ready. The team is always easy to work with, so I understand why they are in such high scheduling demand."

"Roth checks everything on the check list and that way you know what to expect that will need to be done on your next visit."

"There is ALWAYS someone available to talk with about your automotive concern. Family owned. Honest. Trustworthy. Friendly. "

"Honesty and fair prices"

"Love the level of communication. The quick turn around even of a large fix. Always feel more like family than client. "

"The owners were supper friendly. Explained what was wrong and fixed it. service done in good time. "

"Always honest and friendly"

"Helpful, informative, and explained why there was a part that had not yet arrived. It will be installed once it arrives. Appreciate that my time was considered and that it will be a quick fix when it arrives! "

"Everything was great as usual!! Thanks for being honest and caring with your customers!"

"Great people and convient location"

"Very friendly and helpful"

"We always have excellent customer service at Roths!! "

"The team at Roth’s is so caring. We took our Jeep in not expecting to need it and then we had to go to the hospital to deliver our baby boy later that day. They were so accommodating and even blessed us with a gift."

"I was very happy and will bring all my vehicles there"

"Was keeping inrormed"

"I highly recommend Roth's. I trust them and they do a thorough job. I also love that they have a car you can use if needed that they don't charge you to use. "

"When other shops could not find the problem, you were able plus fix it. You also saw other issues and asked if I wanted them fixed before performing the work, I am very pleased with my visit and we return,"

"First Class Service"

"Was able to repair everything that was needed."

"Eric was friendly and thoroughly explained everything being done with my vehicle. "

"Excellent service by Eric Miller. He is good to work with. "

"Always courteous and conscientious. "

"Friendly, efficient, honest, quality work!"

"Thank you for repairing my car that received a damaged brake line in such a timely manner. I was very happy that you got me back in my own vehicle sooner than I expected. "

"We appreciate the prompt and courteous service along with a no pressure approach. You are always so helpful and help us understand what needs to be done. "

"During this crazy time of COVID-19 Roths still gives the excellent service we’ve come to expect. In addition to the friendly, personalized care you receive as a customer, your vehicle gets it own extra personalized care as it is sanitized at at all places that has been touched, that you will be likely to touch. Thank you Roths for caring!??"

"No improvement needed ! Always helpful, fair in price,and reasonable time frame for repair !!!"

"The vehicle pick up and drop off was a lifesaver for a Mom with a newborn! Wonderful service! "

"They were Jonny on the spot and even brought my car back to me. Great group of people at Roth's."

"We are satisfied with the service and price of our service on our vehicles. Skill of the technicians and great customer service. Thank you! Neal Pflugh "

"Friendly, caring people at Roth's. More than just service, they are good friends who care about their customers and beyond. "

"Service was completed quickly and accurately. "

"I appreciated the clear communication of what the problems were and what was needed to fix them."

"The hitch was installed in less then a hour."

"Friendly and knowledgeable"

"Timely and efficient service!"

"I continually appreciate the quality of service and workmanship completed at Roth’s. They’re competent, competitive, and trustworthy. Roth’s will go beyond the norm to serve you with respect. "

"I was very pleased with the service and with the professionalism of your staff. "

"I like the fact that the folks at Roths, know me, and know my vehicles. I’m not just a name in the computer. "

" I offered several suggestions and they seemed genuinely appreciative for. "

"All good"

"LaMont and his crew checked the frontend of my truck and told me the best fix to deal with the cupping of my front tires. Due to their knowledge and how soonthey could get the work done, I was able to get my truck in within a matter of days and I know the work will be done right. "

"Eric Miller was extremely helpful and response time to fee quote and questions were very prompt. Service was excellent and fees for repairs were extremely reasonable. Will definitely be back to have all my vehicles serviced here going forward."

"Everyone is friendly and very helpful. "

"Everything was done correctly and in time."

"Thoroughness and price was great! "

"As always I am pleased with the service and customer service you provide."

"As always the staff and service provided at Roth’s was knowledgeable and complete. I recognize their commitment to integrity in the services they provide, and it shows "

"We have never been disappointed with the professional service that we have received at Roth Auto!"

"I just gave a friend your info for her brakes. She was asking if I knew anywhere she could go that had trustworthy employees. Roth’s is always my go to!"

"Everything was wonderful!"

"Quote and repair time was spot on! Truck sounds great again!! No changes needed! Thank you!!!!"

"Staff were pleasant and easy to work with. They also provided an honest assessment of our vehicle that was inexpensive. We will definitely be coming back!"

"It was great to have Roth's work on our vehicle and keep it running in good condition for years to come."

"Everything was great and was what I expected. I was happy that they were able to find the issue in a timely manner and have it fixed. Excellent service. "

"As always, GREAT service that I can trust to be done right. "

"I like how we are treated it's hard to find people that actually do care about you and your car."

"Efficient and timely "

"Hard to rate quality of service at this time. Let you know in 50k miles if brakes are still working well. We will return in the future!!!"

"We were in a horrible predicament the Serpent belt and the idle arm broke, we had to have our truck towed in and they got it right in and fixed it. We did not know what we were going to do, are other car was 1 hour away and we needed truck bad. I cannot thank the Roth group enough for helping us. "

"Everyone involved went above and beyond to diagnose and repair my truck. I'm very happy with the service and attention I received. Thank you very much."

"Fast and friendly service! Reasonable price!"

"Great communication and flexibility for pick up and drop off. Competitive pricing for the area as well. "

"I was actually surprised that Eric was able to get my car in so quickly. Love That I was able to drop it off the night before my appointment and The fact that the needed repairs were done quickly and correctly. What would I change? NOTHING ! lOVE THESE GUYS ! "

"Roth's can service old cars as well as our new ones. Our 1941 Plymouth as always been hard to start and it's because the mechanical fuel pump had to pump the fuel 18 inches up to the carburetor. The fuel would drain out of the carburetor anytime the car would not be running. LaMont was able to correct this problem with an inline fuel check valve and now the car starts very quickly."

"Eric Miller was very helpful and responsive!! Excellent service"

"integrity"

"I was able to leave knowing the job was complete and done well. I am always looking for the best value but above the costs it is more important to me to find someone that is honest and trustworthy. "

"I am very happy that once again my visit was as enjoyable as a car repair could be. Thank you for going above and beyond. And I am sure I will be back again. Thank you"

"The quality of work is always exceptional. Nothing negative to say. "

"I really like the availability of a loaner car "

"Informed me of updates on the repairs."

"I appreciate the fact they were on time, not like most Dr. offices. Lol My time is valuable too. Good job guys."

"That you all stuck with the problem until you found it even though it meant staying late on a Friday. When it looked like you might need to lay it down for the weekend you offered a loner car."

"It's been a few years since my last visit and you haven't changed a bit. Your still the best. An over 50% savings from my last quote of another auto service says it all."

"Honest input regarding state of vehicle"

"Roth's has always done an excellent job fixing everything with my car. This time, I had noticed some issues with the muffler. Not only were the able to fix the problem, they were able to do it without replacing the whole unit and in doing so saved me a few hundred dollars in the process."

" I like the thorough service .There’s nothing I can think of that needs to be improved."

"Very personable. Did only work that was needed. Explained everything that was done."

"Prompt service "

"Did everything they said they would do."

"My car had something dragging (after I had bumped a cement parking stop “oops”). I wouldn’t be able to drive any distance so I called my fix-it place, Roth’s Auto. They were booked up, but told me to stop by and they would check it. While there before I had finished my coffee and the newspaper, my car was not only checked, but fixed! I was able to be on my way only a couple hours after I first knew I had a problem. They are so helpful, efficient, honest, and actually care about their customers. I love Roth’s Auto!"

"Keeping me informed through out the work be done on my truck. And before doing any work calling me. Thanks for getting us in quickly and the great service. "

"Courteous and as a women I was taken seriously"

"Quick service, got in sooner and cheaper than the dealership for the same work. "

"All went as expected "

"Grateful for a loaner car for Beth."

"Top notch as always. I appreciate so much that you take me to work and then pick me up when my vehicle is done. Being on my own, and having just one vehicle, it's really difficult to get a ride when any type of service is needed."

"Great service and help at front desk by Eric "

"We had no problem that it ended up taking a couple days to repair our van just would have preferred to be told it might be 1-2 days rather than be done in the same day. We understand things come up or take longer and it was very nice to be able to call in and get an update on the progress being made. Also liked having an estimate of the repairs beforehand so we knew what to expect. "

"My service was taken care of very quickly and at a very fair price. I would highly recommend Roth and will use them in the future."

"Very accommodating time wise, and calls with updates promptly !!"

"Everyone of the staff are professional and courteous every time I come in."

"I liked that they were able to fix a problem with the motor in my truck surging simply by fixing my exhaust leaks. "

"Enjoyed meeting Mr. Roth. Eric and Eli were also great, taking the time in the garage to explain what was happening. Encouraging to see their analysis match exactly what I was hearing/experiencing in the week leading up to my appointment."

"Roth's catches things about my car that need to be addressed. And they can take care of it immediately. I don't have to come back later. By the way, I was one of three customers the morning of my service appointment. The other two customers were new! The good word is getting around. Roth's takes good care of you car!"

"Eric did a great job communicating and we really felt like he was looking out for us in not doing more then was needed on our sons vehicle."

"Very friendly and quick service. No improvements just yet."

"Eric was great about keeping me up to date on our truck plus letting us know what all they were finding and the time frame in which we should get it taken care of! Glad I gave Roth's a try and will definitely be bringing the truck back again!"

"everything went smoothly"

"reliable,trustworthy"

"You corrected a problem that for years the Ford Dealers couldn't solve-Nice job!"

"Eric is beyond helpful and very honest. I love having people I trust work on my car. Especially since I transport two princesses daily!"

"I was pleased with the promptness of service and that I was provided transportation to and from my vehicle while it was being repaired and when it was finished. Everyone I dealt with were friendly and courteous. "

"You did a very nice job of getting our van back to good service. We thank you very much."

"I always appreciate working with all of you at Roth's. God bless."

"I like Roth's because they are trustworthy, everyone is very nice and I like the detailed statement letting you know what needs done and how soon it should be done."

"Eric is doing a fine job - he is very friendly, courteous, & helpful."

"I can rely on the service and products to be the highest quality. Nothing else needs said!"

"Very pleased with what was accomplished. Would recommend presenting all options on major parts replacements. It took awhile to get there."

"Maybe evening hours once a week or weekend hours. Very difficult to arrange getting vehicle to the shop and then getting it picked up."

"As always, I was taken care of in a timely and professional manner. I liked having a loaner car. I’ll do that again sometime "

"Kept me informed what was needed on my vehicle"

"Eric and the rest of the crew did a great job for a fair price too. "

"Roth's communicated with us as necessary throughout the repair process to help achieve the most positive outcome for all parties. "

"I greatly appreciate the honesty and knowledge of the mechanics and staff to accurately diagnose the problem and fix it in a timely manner with quality parts. "

"No hassle scheduling Smooth communication with the service writer Easy payment and pick-up"

"I appreciated being treated with respect and dignity. As a single female I have found that dealing with car repair/maintenance is usually stressful because I have been treated VERY POORLY in the past. Thank you for the professionalism and respect of the staff. "

"Everything was taken care of in a professional manner, & done in good time. All the suggestions made were very helpful."

"EVERYTHING WAS GREAT ! THE REPAIR I HAD DONE WAS NEEDED AND I NO LONGER HAVE TO WORRY ABOUT THAT PROBLEM WHEN I TAKE MY TRUCK ON A TRIP. "

"They treated me like family from the very beginning. "

"They worked to accommodate my timeframe."

"Great Customer Service"

"Vickie was very nice and so helpful. She answered all my questions and explained everything. I was totally satisfied with Roth's."

"The staff is so friendly and helpful. Pricing is spot on. Felt completely secure leaving my truck in your very capable hands."

"I was not there in the building while the work was being done, I was kept informed about anything that was found that needed to be fixed so that my car was safe to drive. I was also informed about any concerns that were found that will need to be addressed in the future. The staff that I came in contact with were friendly and understanding,especially Vicki who I had the most contact with. I now have Roth's automotive on my contact list on my phone.I will be back !! "

"Friendly honest service. No other issues at all. Did not know you have pick up and delivery which would be nice. Do not have to take off work to get car serviced."

"Knowledgable service completed in a timely manner."

"I was impressed that they gave me a ride back to my house here in Smithville when I took my car in and even brought my car to me when finished. They seem like someone a single woman can do business with. Thank You!"

"No matter what the problem is you guys always find out what it is and fix it. Roth's is awesome!"

"All of the staff is very nice to work with & very efficient. We appreciate a knowledgeable & honest auto repair shop to deal with"

"Wonderful service affordable pricing quality craftsmanship pride in how every detail is handled. "

"Eric was very kind and prompt about my options. He didn't try to push me into anything as well. Very nice to work with."

"Part was under warranty so cost of repair lower. Thanks for looking out for your customers and provided parts that are under warranty and keeping track of information."

"The process is very streamlined and easy. "

" I love that you were willing to come get my car from school and then return it to me at the end of the day. It would be wonderful if I could pay for services without even coming into the shop. "

"I appreciate all the time the shop takes when working on my car. The work is thorough and I love being able to drive and not worry because my car is taken care of so well."

"The staff was wonderful and very helpful. They informed me of all that was being completed. What a friendly place to go. "

"We have, once again, had a very good experience with the Roth Auto folks. From the first phone call to schedule, to driving away with things done in a very professional and friendly manner. It is a great comfort knowing they are there!"

"I always appreciate the friendly atmosphere and the ability of your employees. "

"Really appreciated the call before work was done with such great explanation of needed work and suggested work. Really appreciated the convenient pick up."

"Roth Auto is a friendly and professional place to do business. The workmanship is excellent and if there are any problems the staff is quick to resolve any differences to keep the customer happy. I definitely would recommend Roth Auto to anyone seeking automobile maintenance."

"I appreciate your honesty, and the quality of work that you do. I have recommended my family and friends to your shop. You have made me feel like family. I would also like to thank everyone there at the shop for the lovely Christmas bag filled with lots of goodies.. thank you."

"all the people there are super friendly and willing to go above and beyond to help.... auto repair is expensive! i try to do some myself but there's a lot i don't know..."

"Thank you for your honest opinion and quote for the repairs we needed done. "

"Detailed information provided about my car and recommendations to keep it in top notch condition"

"You've been very kind, and gone out of your way to be generous to us, while also providing us with a safer vehicle, that is better on gas and has a smoother ride. We'll be calling for our brake work after feb tax time. Many thanks to you for the help and for the dependable work."

"Friendly service,great owners. Skilled staff. Merry Christmas and best to a New Year!"

"Great service, great people! The work gets done fast and it gets done right. "

"We had been dealing with an oil leak for the past several visits. You guys had some new info from manufacturer that found the solution to this problem. I appreciate your persistence and also knowing the latest information to remedy this problem in a cost effective manner. "

"Quality of work was very high and I felt confident that work being done was thorough."

"Fast service , very informative, good price ,customer friendly. I can't think of anything to improve. "

"I was kept well-informed about the findings from the inspection of my vehicle."

"Dealing with Roth's is an all-around excellent experience. "

"Very friendly, reliable, competent and honest staff. The work was completed in a timely manner and at a competitive price. "

"Not only was there a friendly atmosphere, but also professional and thorough service! I loved that you offered a loaner vehicle to make the transition convenient while my car was being serviced. Thank you!"

"Great alignment and the new new tires ride great. There is no more vibration and the car tracks straight again."

"What I Liked: 1. Your website. It's professional and informative which ultimately led me to you along with the very positive reviews left by other customers on google. 2. The staff. I interacted mostly with Eric who was very helpful and clearly knowledgeable. I also briefly met the owners who kindly introduced themselves and were accommodating to an odd payment request I had made. 3. The thoroughness and service. I took my car in because I was having brake issues. They took a look and informed me what needed done. They also went ahead and looked over the rest of the car and found some other problem areas (some I was aware of and some I wasn't) which I thought was nice. You could say they were just trying to make more money but I felt they were very honest about what was going on and I never felt pressured to make any of the recommended repairs. They were only stating what they saw to be true. I told them to go ahead and fix everything and its only been a few days but my brake issues are clearly fixed so it seems the work was done properly. 4. Price. I know from dealing with other mechanics that their prices are very fair for the level of service provided. 5. The constant updates via text/call. I found that very helpful. I didn't encounter any issues and can think of no way to really improve upon my experience. Simply requesting my feedback via this survey tells me you really care about all of your customers experiences. You've definitely earned yourselves a new regular customer, keep up the great work!"

"From the phone call to schedule, to going out the door, a very good experience with owners and employees! Highly recommend using their services."

"love your personal attention and patience explaining needed repairs . I totally feel I can trust the recommendations. very convenient with them bringing us back home during repair since we live close."

"You are very efficient on your work . willing to go extra mile to help.people are very friendly."

"Eric was very thorough with all the questions I asked him. He was very honest and stuck behind the quality of service they provide! Very satisfied with the work and cost. "

"What can I say? Everything was perfect! Everyone is so nice and friendly, the service is great. A big thank you to Cameron for getting me a manual for my radio/CD, and showing me how to work everything on it. So nice to see the correct time on it! I saw a new customer being taken care of, with Cameron explaining everything to her so she understood what was going on with her car, and the perks of using Roths Auto Repair. I told her of your honesty, that nothing would be done to her car that was not absolutely needed. "

"Ability to explain any issues that one may not understand clearly"

"Very quick on fixing my car. I had it towed in the evening and the next day it was fixed. "

"Quick service, very informative, and as always very friendly "

"Diagnose problem and fix"

"I was shown everything that needed done to my vehicle. "

"Very Friendly and Expert staff"

"Appreciated your genuine interest in servicing our vehicle. "

"Well communicated with. Good job neat and clean"

"My visit was very pleasant. Service was quick and punctual making waiting time short. That's the one thing I like the most since I only have one vehicle and have to wait on repairs."

"The customer service as well as the quality of service were amazing. There is nothing that needs to be improved just keep treating customers the way you do already! "

"I liked the way they explained what was wrong and what wasn't wrong with my car. They made it easy for me to understand"

"Everyone was completely honest and kept me informed of every new finding. Loved the service and great prices. "

" I appreciated the friendliness of all the staff / employees at Roth's Auto and found them to be efficient and very honest in their dealings. "

"There is very little that needs improved! We are always so happy with our service. Our only wish is that there would Saturday hours!!! "

"I liked everything about my recent visit, including THE PEOPLE! Couldn't ask for better service. I love Roth's Auto Repair-always there for me when needed. Thank you! Thank you!"

"I appreciate how kind and friendly you folks are and what a great job you do to our vehicles."

"Great interest shown for repairing and maintaining my vehicle. Advised me of several important things I needed to consider for overall benefit of my vehicles performance!"

"Speed and communication of service done"

"When i showed up with a problem (lock lugs on my truck's rims) their crew went into action with a 'mission' to get the problem solved. The front desk did the looking for replacements and the problem got fixed. I now feel safer driving my truck. If I have question (new tires), the crew will try to get the best answer to the problem or recommend help if needed."

"Very friendly staff. Everything was explained very thoroughly."

"Friendly and great service. Thanks "

"Everyone was very honest and kind! Such a blessing to find a auto repair like Roth's Auto Repair! "

"solved the problems at a reasonable cost. i also have grown to trust you will not tell me things need to be fixed when they don"t."

"Saved me money by fixing the part rather than replacing at this time due to part being on long back order or not being able to be ordered. Here's hoping the part lasts longer than expected. Always fast, but outstanding service. I brag about you all the time!"

"I very much appreciated how thorough the team is! I have never had such a comprehensive job done on my vehicle and have never had a shop take the time to explain the work to me. Cameron was excellent and spent extra time with me explaining and showing what needed done on my car. He also to time to show me in a virtual simulator what would happen to my car if I neglected the work. Everyone I met at Roth''s was kind, couteous, and professional! I have already recommended this shop to my family and friends!"

"I'm always impressed with how quickly our vehicles are fixed. Also I know employees have stayed a bit past closing time so we could come make a payment and pickup our vehicles. That means a lot!!"

"Kept me informed about the status of the repairs and the projected cost."

"Great customer service!"

"Great customer service!!"

"I knew exactly what was going to be done with vehicle Communications was great"

"I love knowing I can always count on your help when I need it. It is comforting to know that I am dealing with people that believe in being honest. I know that Roth's will not sell me something that I don't really need. Thank you Vickie, LaMont and Cameron and everyone else there that keeps my car running, at the the least possible cost to me."

"Pleasant staff, explains what is going on, stays within my budget."

"I liked that my car was fixed properly and it is working great."

"Prompt, timely service."

"Thanks for patching up my junk!"

"We have always had a good experience at Roth's."

"Friendly staff,quality work,and ready when promised"

"Loved the new text about my trucks performance review!"

"Got me in quick and did service quickly and keep me informed what they were doing as far as repairs"

"As always, I appreciate the open and honest communication about repair options and costs. Great job, fellas!"

"Great communication."

"You guys are very upfront and also know the value of MY dollar and I really appreciate that."

"Cameron was very knowledgeable, helpful and went above and beyond expectations. What a wonderful asset you have in that young man."

"Ability to answer questions of concern in a knowledgeable manner."

"Pro- staff was very friendly Cons- vehicle wasn't done in time like they said and we had to pick up and bring back another day ---------------------------------------------------------- Roth's Auto Repair: Thank you for taking the time to leave an honest review. LaMont & I rely heavily upon what our customers have to say as we strive to make sure we, along with our staff, are providing excellent customer service. We obviously missed the mark and over promised and under delivered! Please accept our apology for the inconvenience we caused and be assured we will be looking into this matter. We APPRECIATE YOU as a customer and hope you will allow us the opportunity to serve you again!"

"Very. Nice people and so polite.love them all."

"Your honest evaluation and quickly fixing my vehicle."

"Frankly there is nothing that I can say that needs improved. The job we agreed to do was expertly done & those we agreed to put on the back burner was not nor was it a try to force it done. I appreciate their honesty in the check list."

"It is a pleasure to deal with people that are fair and honest. They fix the problem and don't promote unnecessary repairs. This is a family business with high standards."

"Expect to be treated professionally and receive prompt communication on the status of your repair. The Roth's work hard to earn your business and your trust through honest dealing. It is the nature of automobiles that on occasion we will receive news from our technician that we do not want to hear, every auto "breaks" as parts wear and sensors fail. Knowing that all vehicles will need repair and budgeting for these events takes a great deal of stress and and anxiety out of the experience, it is just a part of owning a vehicle. Knowing this, the integrity and convenience of a knowledgable technician can bring a great deal of value to you. I believe Roth Auto is such a place."

"I received a detailed account of what needed to be done to fix my car before you worked on it. I was very thankful that I was able to pay for it with my checking account and not my credit card. No need for improvement! My God supplies all my need."

"I loved how great the service was and that everything was explained to me not just told I need all these things done to my car that weren't necessary."

"Honest. Able to squeeze me in on short notice and got vehicle back quickly. Thank ya. Keep on keeping on!"

"Friendly and honest about the repairs I required."

"Great visit...great coupons for somebody like me who doesn’t have a lot of money...each point and coupons helps. I don't know anybody else who offers great deals like Roth's. I have told several of my friends and family. My grandson said...Oh, yea Sounds good... (that means he heard what I said!!!)"

"Very friendly people"

"Great explanation and detail of how you diagnosed my car problems."

"I called with a coolant problem and you were able to get the vehicle in the same day and fix it the next. We really appreciate the reliability and willingness as well as the expert knowledge of your entire staff."

"Work was completed in time frame promised"

"Nicest workers you will ever meet. Nicest staff with great service"

"We appreciate that Cameron and Lamont "watch out for us!" We had a minor repair that we were going to let ride until our next service--but Cameron knew we were planning a long trip. He spoke with Lamont about the issue, and they decided it would be better to do the fix before the trip, then called and advised us of that with their reasons. Because we have a relationship of trust with Roth's, it was easy to make the decision to spend the extra dollars now to avoid possible problems on the road."

"I always appreciate the updates on the status of my car's service and the way options are very clearly explained to me."

"Fast friendly service"

"Very friendly staff and vehicle was repaired on time with no issues."

"The work was diagnosed quickly and the repairs done Promptly. That is important because I use my vehicle for work."

"I would recommend you to anybody. I don't think I would go anywhere else. I am very thankful for the knowledge that you share with me on my vehicles."

"Excellent and fast service."

"The free loaner car was a wonderful convenience!"

"Son's $350 investment is now worth about $2700 thanks to the work done Thanks"

"Friendly and thorough!"

"Roth's Auto always provides honest and courteous service to their customers."

"Bill Swiger does excellent work in service and troubleshooting. We appreciate the courteous and friendly service."

"Thanks for your great personal experience. I always knew I would come back after you had serviced my 1991 Dodge Colt for years. Now that I will have to begin to service my 2010 Hyundai Accent, I will be back for all repairs. Thanks again for you all you do."

"Got our daughter's car in quickly. Very friendly, love the atmosphere!!"

"We liked the honesty and transparency! Some other car garages in the past have tried to sell us products or services we didn't need to make more money. We felt values as a person and not just "another customer number""

"I enjoyed the quick and honest service."

"everyone was friendly and I like the fact I got to go in shop and she what was being done. I dont know how your prices compare but I thought you are to high maybe you could show how you compare with other auto shops"

"WOULD LIKE A BREAKDOWN OF WORK DONE AS FAR A COST OF PARTS ETC, AND LABOR CHARGES INSTREAD OF LUMP SUM OF JOB. EVERYONE WAS GREAT. FEEL WE HAVE FOUND A GOOD PLACE FOR SERVICE OF OUR VEHICLES. THANK YOU"

"Professional and caring people and prompt service."

"Courteous, willing to give a good explanation of what the problem is with the vehicle, and an estimate of the cost to repair"

"Recently, I received a copy of my invoice in the mail. On it, was a hand written note from Vicki Roth asking how my father was doing (stroke recovery), and mentioned that they were praying for him. It is great knowing that your mechanics are praying for your family, you don't get these kinds of blessings from other shops around town! Thanks Lamont & Vicki. God bless you, and your business."

"From the time I made the appt. until I picked up the car, I felt very taken care of. I drove away feeling like my car was in good hands. I like that you aren't pushy with fixing things but make us aware so we can plan for the next visit. Donny Troxell was right. You took good care of us. We'll be back!"

"The Christmas cookies were definitely a nice touch :-)"

"The detailed car health report was much appreciated, as well as listing the estimated costs to complete additional recommended repairs."

"I really appreciate the honest evaluation of my vehicle and the quick and friendly feedback."

"Quick, friendly, helpful and accurate response."

"Very friendly and seem like they knew what they were talking about"

"Great service! Great mechanics."

"I really liked that I was called with a list of concerns and the cost of each. I was told which were the most important ones that should be given priority and which were secondary concerns. Everyone was easy to work with and very helpful."

"OOOhhh...I loved the coffee and donuts! Kidding, (but that was a nice touch). What I really like is the people I come in contact with and the fact that I know they will be more than fair with whatever needs done on my vehicle, I completely trust them and know I will not be sold something I do not need. That is a good feeling to have, with everything explained so there have been no surprises when I am ready to leave. Thank you Vickie and LaMont, and your great auto mechanics."

"I appreciate the entire staff. Everyone does a great job at Roth's .. keep up the good work guys!"